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MoviePass is Going To Start Charging More For Popular Movies Next Month (qz.com)

As if seeing a popular movie with MoviePass -- where you can't reserve tickets in advance -- wasn't stressful enough, it's about to get more expensive, too. From a report: The movie-ticket subscription service, which charges $9.95 per month to see a movie a day in the US, will start surge pricing on popular movies next month, Business Insider reported. MoviePass will charge subscribers $2 or more to see titles that the app decides are very popular with its members beginning in July, Mitch Lowe, MoviePass's CEO, told the publication. He was vague on the details. "At certain times for certain films -- on opening weekend -- there could be an additional charge for films," Lowe said, calling the forthcoming policy "high-demand" pricing. But if you've paid for a year's subscription to MoviePass upfront, don't worry: Lowe said these subscribers would not be subjected to the new pricing policy. MoviePass will begin rolling out two other previously announced features, like the option to upgrade to premium movie formats such 3D and IMAX, or bring a friend to the movies, by August, Lowe added.

38 of 63 comments (clear)

  1. Doomed business by Anonymous Coward · · Score: 3, Insightful

    Realizes it's business model is unsustainable and tries to stop the hemorrhaging....

    1. Re:Doomed business by InfiniteBlaze · · Score: 2

      Sometimes, in order to grow a business to a sustainable level, some losses must be taken. Once the necessary growth is achieved, the business can modify its model to become sustainable.

    2. Re:Doomed business by Anonymous Coward · · Score: 1

      Or, if you are related to Elon, give him a call. He'll have Tesla buy you out.

    3. Re:Doomed business by ShanghaiBill · · Score: 1

      Sometimes, in order to grow a business to a sustainable level, some losses must be taken.

      That makes sense when you are losing money on fixed capital expenses and overhead, which are reduced as a fraction of expenses as you scale up. As Tesla scales from 1000 cars a week to 5000, their revenue goes up 400% while their expenses go up far less.

      But for MoviePass, their capital investment is negligible, and there is little overhead. They are simply losing money on nearly every customer. "Scale" does not benefit them in any way other than increasing the bleeding.

    4. Re:Doomed business by jdastrup · · Score: 1

      Subscribers know it's doomed, but who cares? I'm saving dozens of dollars a month and so I'll take advantage of it while I can. The important thing is MoviePass has proved to other companies that the subscription model is promising. You already do it with TV, music, streaming movies, etc. Now AMC has announced a subscription program for $20/month you get 3 movies a week. That's a great deal. As soon as MoviePass goes belly-up, I'll move over to AMC's plan.

    5. Re:Doomed business by datavirtue · · Score: 1

      File this under "Who the fuck cares?" and please quit posting this shit to /.

      --
      I object to power without constructive purpose. --Spock
  2. Hoping... by rally2xs · · Score: 2

    that MoviePass can arrive at something sustainable. I bought the yearly subscription because I saw this stuff coming, the original business model appearing unworkable to me. I "knew" that they would have to start doing stuff like this and wanted the "pay up front" model so's it would be a contract violation for them to start changing extra for the features.

    Before Moviepass, my admission expenditures were $85 for the month of January (lots of great movies come out in January) and $65 in February (not so many movies coming out in February.) In case you haven't figured it out, I see almost everything, the moviegoing experience - popcorn, sit in the dark and let the world go by (escape from reality) for a couple hours, having someone else make the popcorn and clean up afterward fits my lifestyle! The movies are not more than 50% of the reason I go. That's a good thing because movies are faaar less entertaining than they used to be. Lots of movies don't even make sense any more - "A Quiet Place" is totally unbelievable since it depicts a post-apocalyptic world, but they have grid electricity, and they are plagued by animals but it seems nobody has the gumption to carry firearms and dispatch said animals. Makes no sense at all, and lots of movies are like that. Lots of the "SciFi" has little or no "Sci" and violates scientific principles from start to finish. That's hard to take for some of us with the study of science in our backgrounds. But the moviegoing experience is the thing that makes it pleasant, and sometimes the film must be endured rather than enjoyed.

    1. Re:Hoping... by Anonymous Coward · · Score: 1

      You must not work in tech if you have enough free time to see that many movies.

    2. Re:Hoping... by rally2xs · · Score: 1

      Retired

    3. Re:Hoping... by AvitarX · · Score: 1

      Wouldn't a gun bring an insurmountable amount of the sound sensitive animals to an area?

      Haven't actually seen it, but it seems a gun would be a terrible idea from the previews and what I understand to be the premise.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    4. Re:Hoping... by Joce640k · · Score: 1

      Hush! You're talking back to a "smart" person.

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      No sig today...
    5. Re:Hoping... by ShanghaiBill · · Score: 1

      Wouldn't a gun bring an insurmountable amount of the sound sensitive animals to an area?

      The animals/aliens have armor that bullets don't penetrate.

      Haven't actually seen it

      It is a good movie. Some movies are ruined by silly dialog, but A Quiet Place has no dialog (other than a few whispers).

    6. Re:Hoping... by AvitarX · · Score: 1

      I definitely want to see it, I just didn't manage to catch it.

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      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    7. Re:Hoping... by PolygamousRanchKid+ · · Score: 1

      It is a good movie. Some movies are ruined by silly dialog, but A Quiet Place has no dialog (other than a few whispers).

      Well, "The Economist" sure liked it:

      A new take on the talkies: “A Quiet Place” is high-concept horror at its best.

      John Krasinski transforms a B-movie conceit into a smart, nerve-shredding film.

      https://www.economist.com/pros...

      But if someone is looking for some Disney Candy for simple minds . . . I wouldn't send them to see Lars von Trier's "Antichrist" . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    8. Re:Hoping... by datavirtue · · Score: 1

      uh excuse me....all you have to do is fumble/drop all your work on other people and meticulously, cleverly avoid taking on any additional work and you can have a fulfilling, balanced life working in tech.

      --
      I object to power without constructive purpose. --Spock
  3. Is using MoviePass really stressful? by Nutria · · Score: 2

    I don't use it so don't know, and thought that the purpose was to remove the (relative) stress of high ticket and concession prices and getting tickets for the showing you want.

    --
    "I don't know, therefore Aliens" Wafflebox1
    1. Re:Is using MoviePass really stressful? by asylumx · · Score: 2

      My wife and I used it for the first time last week (complimentary month, courtesy of a friend). It was not a great experience, mainly because while my Android app stopped me from checking in while we were too far away, her iPhone app did not and when we arrived at the theater her card did not function at the cashier. So far, it's understandable. She figured "it let me check in so I'm good" but the rules state you have to pick up your ticket within 30 mins of checking in. Chalk that part up to "users don't read info messages" which any developer already realizes.

      The bad/stressful part -- certainly dealing with the card not working at the cashier was not the most fun but TBH the cashier was great about it even though they don't work for MoviePass. We ended up paying for her ticket out of pocket and the movie was great. After that, my wife contacted customer support, and I would have expected them to say something like "Hey, just so you know, here are the rules... but we'll take care of you this time." Instead they basically said "go suck an egg" and she immediately canceled as a result.

      Getting back to your point, if things go smoothly it can remove the relative stress of high ticket prices, but if they don't go smoothly it actually adds a lot more stress. Customer service matters! It always has, and when a customer's first experience makes them feel bad -- even if it's ultimately their own fault -- they won't want to be associated with that product anymore.

    2. Re:Is using MoviePass really stressful? by will_die · · Score: 1

      I use it once a week, sometimes more, and never had an issue. In the parking lot I use the app to select the cinema and movie I want, by the time I want to the kiosk the credit card is read. I pay, bring up the app again to take a quick picture of the ticket, close out the app, and that is it.
      You are required to take pictures of the ticket to prove you purchased a ticket and for the movie you selected.
      This new change with the charging for busy times could be an issue but there is not enough info about it yet to know. It might mean that going on a Friday night for the new release of a major film will cost you some money, which for some might be an issue.

    3. Re:Is using MoviePass really stressful? by Nutria · · Score: 1, Insightful

      I must be confusing MoviePass with the service that lets you watch first-run movies at home.

      --
      "I don't know, therefore Aliens" Wafflebox1
    4. Re:Is using MoviePass really stressful? by terrycarlino · · Score: 1

      I've got to say, I just don't go to enough movies in a year to justify MoviePass. When I do go the probabilities are that I'm going to the most popular movies on the opening weekend.

      So it's like MoviePass is actively working to make their service unattractive to me.

      I agree with a lot of others here. Their service is unsustainable. There just aren't enough movies being produced in a year to see more than a couple of movies a month in the high release months. In most months there's little I'd want to see anyway.

    5. Re:Is using MoviePass really stressful? by Anonymous Coward · · Score: 1

      That's Prima Cinema.

    6. Re:Is using MoviePass really stressful? by omnichad · · Score: 2

      Except it doesn't work because they all have Chinese backing and can easily starve out MoviePass.

      They also get full price on the tickets bought. They should love and promote Movie pass until the day it goes under.

    7. Re: Is using MoviePass really stressful? by Miamicanes · · Score: 1

      With all the time & effort you'd have to invest to resell even one ticket, you'd basically have to be "homeless-person desperate" to bother. Between driving to the theater (5-15 minutes), hustling a buyer (5-10 minutes), buying the ticket (5 minutes IF you don't have to wait in line), then driving home (5-15 minutes), you've burned at least 20-45 minutes to make slightly more than minimum wage. Sure, the economics might work out if you're dirt-poor & desperate, but just barely.

      That said, adding "demand pricing" is kind of a bullshit move. Regardless of whether I go to see a movie on opening weekend or 3 weeks later, the ticket cost to MoviePass is the same (since they DON'T get special pricing or rebates from theaters).

      Then again, I don't understand why theaters dislike MoviePass in the first place... they're selling tickets for full price, selling more than they would have otherwise sold, AND getting the concession revenue piled on top (possibly selling more per purchase, since in the moviegoer's mind the ticket was 'free', which reduces the sting of paying $10 for popcorn and a drink).

    8. Re:Is using MoviePass really stressful? by b0bby · · Score: 1

      I've seen 6 so far, about 2 a month; it has never asked me for a picture of my ticket either. It's been pretty smooth for me, and I figure I have broken even on my annual subscription at this point so anything more I go to is PROFIT!

    9. Re: Is using MoviePass really stressful? by thomas.galvin · · Score: 1

      Then again, I don't understand why theaters dislike MoviePass in the first place... they're selling tickets for full price, selling more than they would have otherwise sold, AND getting the concession revenue piled on top

      The movie theaters are worried about the movie going experience becoming devalued in the minds of customers.

      A couple of years ago, if you and a friend went to the movies, it cost $20 for the tickets. Now, with movie pass, it costs $0 for the tickets. People are starting to think that "going to the movies" is more or less free.

      but movie pass is going to fail. There is simply no way for them to be profitable. So some day in the not-too-distant future, movies are going to start costing $20 again. But if people have been conditioned to think that movies are free, there is going to be a lot of resistance to suddenly paying $20 again, and attendance will drop as a result.

    10. Re: Is using MoviePass really stressful? by Gavagai80 · · Score: 1

      There've always been discount days. I go to a movie every month or so always on a Tuesday when it's $5. Usually late at night when the theater is pretty empty. If moviepass can reinvent itself into something that's limited to non-peak times, there's a market for that and a case for the theaters to help it.

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  4. Comment removed by account_deleted · · Score: 1

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  5. Comment removed by account_deleted · · Score: 5, Insightful

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  6. Fair by Purevoice · · Score: 1

    Only seems fair to charge more as it would help cover other costs. http://www.naijadailyfeed.com/

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    I love to blog http://www.naijadailyfeed.com
  7. Almost all movies are popular by OrangeTide · · Score: 2

    There are only maybe 5 movies out at any given time. Plus whatever crap from last season the cheap theaters are still showing, but if you're an avid enough movie goer to have a subscription you've already seen those older movies.

    That said the current subscription price doesn't make a lot of sense and is probably too low. But people don't like paying more for subscriptions especially if it's a per-person sort of thing like Moviepass.

    --
    “Common sense is not so common.” — Voltaire
    1. Re:Almost all movies are popular by FritzTheCat1030 · · Score: 1

      It depends on where you live and what type of movies you like. I'm lucky enough to live in an area that has multiple theaters that specialize in independent and foreign films. I've used my MoviePass over 60 times since the first of the year. If you live in a small town, you wouldn't have nearly as many options, but in most large metro areas, there's more available than people realize.

    2. Re:Almost all movies are popular by b0bby · · Score: 1

      Yeah, most of the movies I have seen aren't that popular - for example, the Mr Rogers documentary. I'm lucky to have some good theaters nearby.

    3. Re:Almost all movies are popular by OrangeTide · · Score: 1

      My local theater has several Indian films, but I don't include that because it's not clear to me that Moviepass is going to work at such a theater. And the little independent theater is showing stuff like Pink Flamingos and Re-Animator right now. I'm not convinced something like Moviepass is worthwhile for that, nor do I know if it will even work.

      --
      “Common sense is not so common.” — Voltaire
  8. Mildly Stressful by DeathtoPorgs · · Score: 1

    It is actually a little stressful. You can only 'check in' to get a ticket within an hour of the showtime, and within 100 yards of the theater, and you then have to use their card in person at a kiosk (usually; depending on the theater). So this means for a popular movie I have to keep an eye out in case the theater is filling up, especially if I'm coordinating with friends. How many seats are left? Are those acceptable seats? Is it filling up so quickly that we should think of another showing? Etc. Definitely white whine territory, but it's a tradeoff of simplicity for cash when compared to my old style. Luckily, I like sitting very close (rows 1-3 have a greater angle of view taking full advantage of the theatric experience) and those are the seats typically available.

    1. Re:Mildly Stressful by tlhIngan · · Score: 1

      It is actually a little stressful. You can only 'check in' to get a ticket within an hour of the showtime, and within 100 yards of the theater, and you then have to use their card in person at a kiosk (usually; depending on the theater). So this means for a popular movie I have to keep an eye out in case the theater is filling up, especially if I'm coordinating with friends. How many seats are left? Are those acceptable seats? Is it filling up so quickly that we should think of another showing? Etc. Definitely white whine territory, but it's a tradeoff of simplicity for cash when compared to my old style. Luckily, I like sitting very close (rows 1-3 have a greater angle of view taking full advantage of the theatric experience) and those are the seats typically available.

      That's the intent. Because if you really wanted to see a movie and use MoviePass, they make it inconvenient enough to see a new release. 1 hour and 100 yards is nothing if you're doing it on a Tuesday afternoon, but a Friday night opener? Good luck.

      Maybe if you waited 3-4 weeks so the crowds die down (and the ticket split more favorable so MoviePass may get a discounted ticket) it would work, which I think is the whole point - it's not to get you a ticket to a movie, but to encourage you to see movies later after opening week.

      And maybe, MAYBE if MoviePass did it that way, they'd have moire support. First, the ticket revenue split would allow for MoviePass to buy discounted tickets, second, they could go to the studios and get some money for them by being able to drive an audience to see a movie on the third or fourth week of its run, raising the movie revenues (at a time when most movies plummet in revenue takes - usually after the first week, most movies drop 30-60%, and from there it drops even more).

      And of course, they should've worked out a deal with concessions - getting theatres to discount them could result in a larger profit from concessions - if one person in a group gets popcorn, well, it's likely others would want one too, even if they didn't originally intend to buy any. Which means buying a drink too...

  9. I wonder... by Notabadguy · · Score: 1

    I wonder how many people like me that used to go to the movies every weekend for entertainment have decided that movies simply aren't worth the risk of disappointment anymore?

    Whereas I'd go to the movies 10-20 years ago by default and find a movie to watch, these days we wait for it to come out on streaming or blu-ray to watch at home because the chances are more likely than not that we're going to be disappointed.

    I can't tell you how many movies my wife and I have started, gotten 10-30 minutes into, and turned off because it was really stupid.

  10. Huh? by dcw3 · · Score: 2

    "will charge subscribers $2 or more to see titles..."

    Why would I pay $2 to see...oops, didn't have my reading glasses.

    --
    Just another day in Paradise
  11. Comment removed by account_deleted · · Score: 1

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