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Leaked Videos Reveal Apple's Internal iPhone Repair Procedures (vice.com)
An anonymous reader quotes a report from Motherboard: Someone has uploaded what appear to be 11 of Apple's internal repair videos to YouTube. Apple did not immediately respond to a request for comment, but two sources in the repair community familiar with Apple's repair policies told Motherboard these are indeed genuine Apple how-to videos. The videos themselves have an Apple copyright on them, the host references internal Apple documentation and diagnostic tests, and, most importantly, the videos use proprietary Apple disassembly and repair tools that Motherboard has previously confirmed are manufactured by and are exclusive to Apple.
The videos on how to open an iPhone X and replace its battery are particularly interesting, and show that the DIY repair community has gotten extremely good at reverse-engineering Apple's official procedures. The instructor walks the repair tech through the process of opening the case on the iPhone X in a way that closely mirrors the process that sites such as iFixit have been doing for a few years now. The video starts by instructing the tech to remove the screws near the lighting port, then inserting the iPhone X into a device that uses suction cups to pry the screen away from the body while the tech uses a small tool to cut the adhesive along the seams at the edge of the device. Apple's suction cup tool looks like a bulkier version of iFixit's iSclack tool -- a suction cup device that customers can use to disassemble and repair their own device. The video about replacing the iPhone X's battery is remarkably similar to the iFixit video of the same procedure.
The videos on how to open an iPhone X and replace its battery are particularly interesting, and show that the DIY repair community has gotten extremely good at reverse-engineering Apple's official procedures. The instructor walks the repair tech through the process of opening the case on the iPhone X in a way that closely mirrors the process that sites such as iFixit have been doing for a few years now. The video starts by instructing the tech to remove the screws near the lighting port, then inserting the iPhone X into a device that uses suction cups to pry the screen away from the body while the tech uses a small tool to cut the adhesive along the seams at the edge of the device. Apple's suction cup tool looks like a bulkier version of iFixit's iSclack tool -- a suction cup device that customers can use to disassemble and repair their own device. The video about replacing the iPhone X's battery is remarkably similar to the iFixit video of the same procedure.
... that this would be a link to the old "Homestar Runner Mailroom" gif.
"Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump
Many computer manufacturers put repair and disassembly instructions on their websites, no secret about it. Not every part of the world even has a convenient Apple store -- what's wrong with people being able to fix their own equipment without damaging it?
Yea, but he won, not like Shrillery McShrill_Frumpy _Colostomy_Bag!
In not so old days to replace battery you needed no tools or in a worst case a screw driver. Now you need special tool, other crap and 30 minutes - what a waste.
and then act like it still belongs to them.
Hey, go easy on Brennan, he had a hard career screwing up the planet for the CIA, of course he wants people to think Trump's a traitor, because anyone who thwarts Brennan is a traitor to the cause of Brennan - a communist FWIW. Or was that Clapper?
...A month before Slashdot says something. This makes Fark look like a top-tier pulitzer-prize outlet.
I was thinking of a suitable analogy for smartphones this weekend, and this one came to mind: imagine a manufacturer of penny-farthing bicycles that begins making safety bicycles with all the modern capabilities: gears, derailleurs, brakes, high-pressure tires, aero handlebars. Everything you could dream of. But the tires and wheels are a single unit, epoxied together, with the axles welded to the frame. The chain is pointlessly made of iridium alloy. The handlebars are thin aluminum tubing and barely support half the rider's weight, bending and breaking easily if leaned on too hard. So:
- if a tire goes flat, you have to take it to the dealer and pay $50 to get it pumped up
- if a tire is punctured, the whole wheel assembly must be replaced ($150), or skillfully delaminated and reworked ($100)
- if the chain breaks, you have to take it to the dealer and pay $200 to get a new one
- in fact, there is no part on the entire bicycle that costs less than $50 in parts and/or $50 labor to fix
Who would put up with such a product? Sure, it's better, but why would the buyers accept the terms of the deal? They should HATE this manufacturer. They should joyfully jump to another product the very instant it becomes available, and send a FUVM letter to the first maker who was so clearly exploiting them.
I saw a video about the making and testing of Gorilla glass. Why should I need special glass? What a stupid idea. Just give me regular glass, and a design that lets me replace it when it gets scratched or cracked. I'll buy a ten-pack of faceplates at $1 each, and it'll last me the life of my phone. And the glass maker will be making a hefty profit at that price.
I am so tired of paying corporations for giving us the shaft!
right to repair laws may make an take down request hard to do.
Well that is after they pass.
This guy repeating himself is almost as much "fun" as watching Rick and Morty's
Plumbus: How They Do It
Cool story, cuck. Keep gagging down Trump's microcock.
You belong to Apple. You just laser their next hit from them. You are their outlet to be leased out.
Right now, the link to the YouTube channel is producing an internal server error (500) and the "Something Went Wrong" message.
I strongly suspect the channel has been nuked by Apple -- they (or at least the company they hire to squash alls sorts of tenuous copyright infringements) has likely filed multiple copyright strikes and YouTube will have pulled the plug, pronto!
No, not the Apple videos, they are mediocre at best. The thing that impresses me from TFS is the fact that sites such as iFixit came up with the process of opening an iPhone X a few years ago.
"show that the DIY repair community has gotten extremely good at reverse-engineering Apple's official procedures"
Either that, or the procedures were leaked earlier. If you were an Apple repairman and some friendly DIY-er would ask you how to do it, would you show them? Or is that cause for dismissal at Apple these days?
*poof*
Gosh, don't share any information on HOW TO FIX SOMETHING ffs.
My ism, it's full of beliefs.
Device manufacturers that allow easy replacement parts by third party or consumers increase risk non certified parts being used and thus potential issues with the device such as battery meltdowns etc... Debatable whether deterring this risk outweighs the convenience which many would side with the latter. In other words a weak rationalization. But it has some merit since does happen. Solution is consumers bring to a non certified service center at their own risk just void warranty like they do now, but no need to make servicing extra difficult to milk repairs business. The upside to Apple would be less turn over in used phone market since those devices could increase risk of using poor non certified parts. Much like a car.
Any mirrors of the videos?