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Is Your Email Address Holding You Back? (wsj.com)

Whether you're freelancing or on the job hunt, don't let a poorly conceived online handle limit your career prospects A quick glance at any group email confirms what recruiters and hiring managers know too well: Not everyone sheds their adolescent email addresses when they enter adulthood, instead maintaining allegiance to digital monikers based on the music, videogames and contraband they once held dear. From a report: Though rebranding yourself online can be a pain (as those who've been through the ordeal of changing their contact info know), the practice is often better for your career trajectory, said Chris Swanson, a career and college counselor at Bremerton High School in Washington state. "It's just like the idea that a handshake and eye contact makes a good impression. That's the first thing that comes across someone's desk." Even so, many Americans still use curious handles for professional exchanges, either by virtue of inertia or nostalgia or because they've never had an employer-issued handle and don't know any better -- they only know Dave Matthews rules.

[...] It might be ironic to send missives from @aol.com, but it doesn't suggest an exceedingly tech-savvy candidate. Actually, "It weirds me out," said Ms. Moore. "Why are you still using AOL? Gmail is definitely the winner." Don't even get her started on Hotmail. When updating a resume it's a good time to evaluate if an email address seems dated, especially if applying for a tech gig.

37 of 354 comments (clear)

  1. LPT: If you're enrolled in grad school part-time.. by b0s0z0ku · · Score: 4, Informative

    If you're (say) enrolled in grad school part-time, use your university address. This provides automagic proof that you're in fact enrolled -- one less thing on their resume for them to need to check.

  2. Fastmail by that+this+is+not+und · · Score: 2

    I quit using gmail for anything important about a year ago. They had gotten strident and shrill about wanting a phone number for 'recovery' if they ever choose to lock the account for whatever reason. For a few dollars a month I got a paid account. I chose Fastmail, there are other companies as well.

    1. Re:Fastmail by b0s0z0ku · · Score: 2, Informative

      Or just host your own domain and use the IMAP service of your choice (or your own server) to store email. It's cheap nowadays.

    2. Re:Fastmail by youngone · · Score: 4, Interesting

      I have been keen to do this for a while now, but have always assumed it would be a total hassle with the whole whitelist/blacklist thing.
      Does it in fact wind up being a lot of work, or should I jump right in?

    3. Re:Fastmail by Antique+Geekmeister · · Score: 2

      Like brewing your own beer, it can be fun as a hobby or to learn about how things really work. But if I may say, I've learned enough about SMTP and IMAP servers in largescale and small scale environments to say that I am exhausted with having to run my own, and have more important things to do.

  3. Re:LPT: If you're enrolled in grad school part-tim by burtosis · · Score: 2

    lol I used my grad school email for 4 years after graduation and only let it lapse out of disuse. I guess it implies you were probably once enrolled, but because of how i was employed it showed the wrong department.

  4. So what? by quonset · · Score: 5, Insightful

    If someone is still using an AOL email address, so what? I know of several successful business which use AOL addresses.

    People like Ms. Moore who are "weirded out" by what email domain people use are the problem, not the people applying for positions. Thinking the latest and greatest is the only thing which matters has brought us the abomination which is Windows 10 or the nearly walled and welded garden of Apple.

    If these people are more worried about what email address someone uses rather than their qualifications, that explains the sorry state of affairs in the tech industry today. Flash over substance.

    1. Re:So what? by DontBeAMoran · · Score: 5, Insightful

      What weirds me out is companies which give out a freakin' Facebook link instead of a proper company website link.

      --
      #DeleteFacebook
    2. Re:So what? by youngone · · Score: 2

      They don't want applicants who don't use Facebook, because that's the only way their HR departments know of to screen people.

      Not where I work. Our HR people can't figure out how Facebook works.

  5. DYI by Checkered+Daemon · · Score: 5, Interesting

    Run your own mailserver. DNS registration is cheap these days, and you can have as many different email addresses as you want.

    1. Re:DYI by CanadianMacFan · · Score: 2

      Easier just to go to someplace like Zoho.com and host your mail there for free if you don't have much mail. Then use FreeDNS at afraid.org https://freedns.afraid.org/ to manage the domain for free. All it costs is the domain.

      Running your own mail server isn't as easy as that and you have to worry about protecting it from the Internet.

  6. Re:LPT: If you're enrolled in grad school part-tim by taustin · · Score: 5, Insightful

    Recruiters, being whom and what they are, are less likely to think

    I deleted the extra words you put at the end for you.

  7. Having Hired a Ton of People by tungstencoil · · Score: 5, Insightful
    ...over the years, I've seen:
    • Bradalicious2001@yahoo.com
    • enemafreak87@msn.com
    • myflutterbi@yahoo.com note: in her interview, she self-described as "up for anything." That kinda stuck.

    I've seen fairly innocuous ones that are nonetheless unique, and a quick Google search shows these people are {furries, swingers, potheads, anarchists, involved in political groups who actively oppose our line of work, survivalists, conspiracy theorists}. In general, we try to evaluate talent. If you're applying for a niche or high-end position, we'll likely look at your ... hobby ... as a novelty.

    However, if you're applying for something more entry level, at the very least we will question your judgement. At worst, we might think you're a little too weird.

    Ever not hired someone because of their email? Nope. Several on the above list I remember because I was all 'I can't believe I hired Bradalicious!'. It is hard, though, when forming a culture fit assessment to exclude such impressions, for good or bad.

    Also, it's fun to state sometimes the background company contacts via email, is 'analrapelover1972@yahoo.com' still a good email?

    1. Re:Having Hired a Ton of People by hankwang · · Score: 2

      I'm sure they appreciate you posting their email addresses in a public forum. /s

  8. Re: if still with aol, hotmail, yahoo, or bing by boojumbadger · · Score: 4, Insightful

    A gmail address only tells me that you don't mind Google parsing your emails and collating data on you. I'm not sure why an employer would want that but they don't seem to mind too much themselves.

  9. Re: if still with aol, hotmail, yahoo, or bing by renegadesx · · Score: 2

    bing has an email prefix? I remember the days of hotmail, msn, live and outlook but now bing?

    --
    Make SELinux enforcing again!
  10. You'd be surprised at who uses AOL... by PhantomHarlock · · Score: 3, Insightful

    I work and have worked with some well known and / or high net worth individuals, and more often then not they have an AOL address, as they started using it in the 90s and just just kept using it as they were comfortable with it, and no one ever gave them a good enough reason to switch. (these are obviously not tech industry people)

    For myself I did go by a childhood nickname for many many years and it actually stuck in the workplace because I have a very common first name and we had to deconflict.

    Now that I work for myself I have dropped it, and I use my personal domain with POP/IMAP on a hosting server with my website, keeping only two weeks of email on the server. Like some people here I'm not interested in having all my email exposed to the Google apparatus.

    It'd be interesting to see in what light personal domains are seen in now, not that it matters or affects me at this point. (firstnamelastname.com type format) Before it was a must have piece of real estate, now many people just use a free email service such as Gmail and few people have personal websites anymore.

  11. Re:LPT: If you're enrolled in grad school part-tim by alvinrod · · Score: 2

    They'll probably think you're younger as well, which probably helps your prospects quite a bit.

  12. Re: if still with aol, hotmail, yahoo, or bing by ShanghaiBill · · Score: 2, Insightful

    I'm not sure why an employer would want that

    Perhaps because obsessive paranoid people don't get much work done.

  13. @aol by nbvb · · Score: 5, Insightful

    My wife still uses an AOL email address... and why the hell not?

    It still works just fine; nobody has a problem reaching her - she hasn't had to make anyone change an address book in 20+ years.

    She connects to it via IMAP with a real mail client, and has been doing so for at least the last 15 years, and POP3 before that.

    Having an @aol.com address has zero reflection on function, form, appearance or anything else of her email... it's, after all, "just" an IMAP server. No reason to change whatsoever. What's the benefit? Believe it or not, the AOL IMAP servers are pretty stable - no more or less so than any other service. So, no technical or feature upside to doing so.... Why go through the hassle of changing?

  14. excerpt by Orrin+Bloquy · · Score: 2, Funny

    "Also, try to have a white-sounding name," Ms. Moore added before stuffing her face with an assortment of Hostess Snack Cakes, inexpensive chocolate smearing her face as the air filled with crumbs dutifully removed by her three french toy poodles.

    --
    "Made up/misattributed quote that makes me look smart. I am on /. and I must look smart."
  15. The best practice is to have a separate email for by devslash0 · · Score: 5, Insightful

    job hunting purposes and never use it elsewhere. If you do, you'll find that your professional email will land on a zillion of spam lists and you'll be bothered by recruiters even years after securing a job. By keeping it separate, recruiters also won't be able to find your profiles on the Internet and possibly jeopardise your application efforts.

  16. utter bullshit by gravewax · · Score: 3, Insightful

    The reality is that is pure ignorance on the interviewers part, having ancient email addresses connected to those domains often means a long history of involvement with internet, I literally only just ditched an ISP account I had used for nearly 30 years. I do many interviews and not once have I ever given a shit about their email address. However nowadays the ignorance of some interviewers probably does need to be catered for, doesn't mean you have to change anything though, just register a new domain/email address just for those situations. If you are reliant on your domain name and email address to obtain an interview you have other serious problems anyway.

  17. I am a recruiter (don't hate me) by Harlequin80 · · Score: 3, Insightful

    And I couldn't give less of a toss what the email address is.

    My job is to match skillsets and personality to a role. Before sending a CV on to a company I strip contact details anyway. So the hiring company doesn't have that as a baseline. And if there is an email that I think will cost the person I advise them to create another one.

    But the recommendation to change it never comes on the 2nd half of the email address. It's always the first. @aol, @hotmail, @rediffmail, who cares? Bigknockersgg@gmail.com got advised to use a different one because she was going for an HR role and the company would have to send the offer letter there.

    Seriously who knows what setup people have behind the scenes anyway. An @aol might be in use simply because it is the email address that they have been giving people for the last 20 years. It could potentially all being forwards to a Gmail account anyway.

  18. Re:Get your own domain name by PPH · · Score: 2

    Use a bang path. And dial-up UUCP. And stay off my lawn.

    --
    Have gnu, will travel.
  19. Re: if still with aol, hotmail, yahoo, or bing by WorBlux · · Score: 2

    No you shouldn't that locks you into an ISP. Just buy a domain already and use one of the handful of providers that let you point your MX DNS record to thier servers.

  20. Re:The best practice is to have a separate email f by devslash0 · · Score: 2

    I do not exist on social media. You'll not find me on any "professional" sites (i.e. LinkedIn) too. In fact, you'll not see my name or personal information anywhere on the Internet at all (at least not because I put it there lol). Why would I share such critical information with anyone publicly? Because everyone else does so? Because hardly anyone cares about their privacy? Following the herd is simply dumb. Develop some common sense, people.

    I've never had a problem with "not having a profile" when looking for a job.

  21. Re: if still with aol, hotmail, yahoo, or bing by Immerman · · Score: 2

    Hey, if you don't mind letting google spy on you in exchange for slightly better free email, you probably won't mind your boss spying on you either, right?

    --
    --- Most topics have many sides worth arguing, allow me to take one opposite you.
  22. Re:Who has only 1 email address? by gweihir · · Score: 2

    I only use 2 plus the one from my employer. It is simply a matter to keep track of them that keeps the number low. As I have my own DNS and mailserver and several domains, I could have as many as I want...

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  23. Re:GMail definitely the winner... for the NSA by arth1 · · Score: 2

    If I get a resume with user@well.com, or even better, well.com!iris!user, It might bubble closer to the top. Otherwise, as long as it well formed, I don't really care.

  24. Management pathologies abound in Hi Tek by Ungrounded+Lightning · · Score: 4, Interesting

    A thing to remember about High Tech is that there is enormous value added.

    As a result, company management can be off-the-wall-fruitcakes, following or instituting management fads and perpetrating many horrible management pathologies, yet still have enough profit left that the company can go on for years before dying, or even thrive.

    Then, even if they take it down (or better yet, bail out just before their house of cards collapses), or a competitor with less pathology eats their lunch, failure in High Tech is so often not the fault of the failing that it's not a black mark. Unless how they screwed up is SO visible that it becomes a scandal (or sometimes even if it is) they can then use their experience as a qualification credit when going for their next job, beat out less pathological but more junior applicants, apply the same or even bigger and better pathologies to another, larger, company, and take it down, too. Iterate for a while and you have a successful career, are rich from cashed-in stock options, and leave a trail of devastation as a legacy.

    What's true for upper management goes double for middle management and functionaries. They get to inherit both the pathologies of those above them and create more or follow fads of their own. As lower-ranking they're expected to be less competent and their foul-ups are not the subject of major business-press scandal.

    Minsky divided the first three decades of computer science education into three periods of about a decade each:
      1) Computer science was too new. Colleges had no idea what to teach, so they taught the wrong stuff. (Like everybody was taught how to WRITE a compiler.) A four-year degree was actually a handicap for getting a job in industry: It meant you had more that you had to UN-learn before you could learn the stuff you actually needed to know to be useful. The trick was to go ALMOST to a degree (to get access to the tools to learn and the useful skills), then get a job and drop out.
      2) Colleges figured out enough about what was really needed that going all the way to a four-year degree actually made you more useful than not.
      3) Colleges got into teaching a bunch of computer-science methodology fads and the degree became a slight handicap again.

    There have been a few more decades since then, and a lot more fads, both in computer science and in management. About a decade back, for instance, a degree was a mandatory check-box, and no matter how experienced you were, how many patents you had, who you knew, or how hard the people running the actual department were crying for you to be hired, you couldn't get HR to process your paper without having the sheepskin, checking the box, and filling in the adjacent slot with the name of one of a handful of big-name schools.

    On one hand some big-name companies are again hiring by some measure of skill and not requiring degrees, a practice that might spread. (Especially if H1Bs get restricted.) On the other, we've got the "email provider is A SIGN" fad in H.R. circles. So here we go again.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  25. Re: if still with aol, hotmail, yahoo, or bing by Anonymous Coward · · Score: 2, Insightful

    It depends what is the job.

    Once bubbly head recruited asked me why you do not have Facebook account or at least professional web page?
    My answer? My employers are paying me for protecting their data. Why I should show poor care about my data? It created that big question mark over recruiter head
    and smile on my future boss face ....

    I am quiet back end guy making sure that private things will stay private.
    Even convinced my boss that it is worth to invest in professional physical security ...

    Remember S&W beats 2 factor authentication.

  26. Re: if still with aol, hotmail, yahoo, or bing by Antique+Geekmeister · · Score: 3, Insightful

    A gmail.com address can also that you wanted a stable, long-term email address with high availability and good spam filtering, and fewer political implications than most addresses.

  27. Re:LPT: If you're enrolled in grad school part-tim by LostMyBeaver · · Score: 5, Insightful

    Recruiter = Person who still applies to work in a job that was replaced by computers 25 years ago and they didn't actually notice

    I have a simple response to recruiters when they say :

    Them : I have a great customer...
    Me : No, you don't. They left it up to a relative stranger to track down leads instead of searching LinkedIn or Monster or whatever else. You have a customer who doesn't actually care enough to use Google.

    Them : I have a great opportunity for you...
    Me : No you don't. Companies don't use recruiters when they want serious candidates, they use recruiters when they are looking for meat. They get their serious candidates through personal networking and personal recommendations. You would never hire a candidate for a "Great opportunity" through something as anonymous as a recruiter.

    Them : We're hiring 17 great people for a project...
    Me : Good luck! You're attempting to build a team without any real knowledge of how they will work together as a team. You're actually throwing spaghetti at the wall and hoping some will stick. If you're hiring 17 more or less random people for a project, most of those people are basically just desperate and if I were there, I'd have to do all their jobs for them. You'd be better off hiring two or three known assets and have them bring their own people in. In reality, if you're hiring 17 people at once, you should actually be outsourcing the project.

    There are many things to say to recruiters... my dad was a recruiter back before the Internet. Back then, to look at jobs outside of your local area, it was the only way to go. Once the web came around, recruiters were basically people who couldn't find a real job for themselves and now are trying to do it for someone else.

  28. Re:LPT: If you're enrolled in grad school part-tim by hawguy · · Score: 4, Interesting

    Them : I have a great customer...
    Me : No, you don't. They left it up to a relative stranger to track down leads instead of searching LinkedIn or Monster or whatever else. You have a customer who doesn't actually care enough to use Google.

    When I wanted to relocate (family reasons), I didn't have any contacts in the area I wanted to relocate to -- I worked with a great recruiter and had an interview scheduled for my current job before the job was even posted on the job boards.

    Them : I have a great opportunity for you...
    Me : No you don't. Companies don't use recruiters when they want serious candidates, they use recruiters when they are looking for meat. They get their serious candidates through personal networking and personal recommendations. You would never hire a candidate for a "Great opportunity" through something as anonymous as a recruiter.

    When my company needed to grow, we quickly ran out of personal recommendations and though we posted to the usual places, sifting through the hundreds of unqualified resumes got to be a chore. The company had worked with a recruiter off and on for over 10 years, and she sourced us some great candidates (including me).

    Recruiters are kind of like travel agents -- you don't always need one, but when you do, a good one is worth their weight in gold.

  29. Re:LPT: If you're enrolled in grad school part-tim by Azaril · · Score: 3, Interesting

    Them : I have a great customer... Me : No, you don't. They left it up to a relative stranger to track down leads instead of searching LinkedIn or Monster or whatever else. You have a customer who doesn't actually care enough to use Google.

    Alternatively, I have a team of 4 developers (including me) and our hr person is basically just a part time employee that processes payroll. I have neither the time or the aptitude to spend days trawling through LinkedIn or whatever you think I should be doing with my time instead of building my product. However I have a reasonable amount of cash and I'm willing to pay someone else to do the web trawling.

    Them : I have a great opportunity for you... Me : No you don't. Companies don't use recruiters when they want serious candidates, they use recruiters when they are looking for meat. They get their serious candidates through personal networking and personal recommendations. You would never hire a candidate for a "Great opportunity" through something as anonymous as a recruiter.

    In an ideal world, absolutely. Certainly, most of the best candidates I've interviewed were people I've interviewed from hackernews. However, the worst CVs were also from there. In my experience, you want to give yourself the best openings to get the right candidate and that means recommendations, meet ups, hackernews and recruiters.

    Them : We're hiring 17 great people for a project... Me : Good luck! You're attempting to build a team without any real knowledge of how they will work together as a team. You're actually throwing spaghetti at the wall and hoping some will stick. If you're hiring 17 more or less random people for a project, most of those people are basically just desperate and if I were there, I'd have to do all their jobs for them. You'd be better off hiring two or three known assets and have them bring their own people in. In reality, if you're hiring 17 people at once, you should actually be outsourcing the project.

    Any project that starts with hiring 17 people will probably never get delivered. A lot of these kind of postings, at least where I live (London), are for contract bodies at banks, which is generally well-paid but incredibly boring maintenance work, so take that or leave it

    One of the problems with your theory that you should be able to build a large team from recommendations is this though. I have a team of 3 other people. They are the best people I have worked with over the last 3 or 4 years - that is why I brought them in. Who are they going to have worked with in that period that is outside of the same group? You need a way of bringing in new blood

  30. Maybe your email address says you're stupid by whitroth · · Score: 2

    I've been online since some of you were barely in kindergarden, and I have two email addresses: a personal one, and a "professional" one, and never the twain shall meet.