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Former Reddit CEO Decries 'Rage-Induced Interactions' on Facebook and Twitter (wired.com)

Were the creators of Facebook and Twitter oblivious to how social networks could be abused? "I struggle to believe that these brilliant product CEOs, who have created social media services used by millions of people worldwide, are actually naive," writes Ellen Pao, the former CEO of Reddit. "It's a lot more likely that they simply don't care." [S]ocial media companies and the leaders who run them are rewarded for focusing on reach and engagement, not for positive impact or for protecting subsets of users from harm. They're rewarded for keeping costs down, which encourages the free-for-all, anything-goes approach misnomered "free speech." If they don't need to monitor their platforms, they don't need to come up with real policies -- and avoid paying for all the people and tools required to implement them....

In the earliest days, it wasn't always obvious what these platforms were doing and what they would become -- even to insiders. But at a certain point, it became clear that money was the driving factor, and dopamine- or rage-induced interactions meant more money.... CEOs should just forget about hiding behind "naivete" and "free speech," and instead remind themselves they can take actions that will meaningfully change the direction of the future. The first step is acknowledging the problem... You've solved for increasing engagement; now it's time to make real, positive interactions a priority.

The next time a CEO claims ignorance, "we must hold them accountable," the essay argues, complaining that right now there's a vacuum of leadership.

So instead, "Everyone's holding hands on the road to hell."

25 of 164 comments (clear)

  1. Weirdest editing by Anonymous Coward · · Score: 5, Insightful

    Failing to mention that the author is Ellen Pao and just saying "former CEO of Reddit"

    1. Re:Weirdest editing by Anonymous Coward · · Score: 2

      The very same Ellen Pao who tweeted: "CEOs of big tech companies: You almost certainly have incels as employees. What are you going to do about it?"

      Was she demanding that single people be fired?
      Was she demanding that CEOs of big tech companies provide arranged marriages to their employees?

      No wonder they hid her name from TFS.
      Who knows what goes in her head.

  2. Obligatory by Anonymous Coward · · Score: 5, Informative

    Zuck: Yeah so if you ever need info about anyone at Harvard
    Zuck: Just ask
    Zuck: I have over 4,000 emails, pictures, addresses, SNS
    [Redacted Friend's Name]: What? How'd you manage that one?
    Zuck: People just submitted it.
    Zuck: I don't know why.
    Zuck: They "trust me"
    Zuck: Dumb fucks

  3. Hate speech is not free speech. by Anonymous Coward · · Score: 2, Insightful

    Hate speech is not free speech. This has been decided in the courts. Other speech has consequences. For example shouting "FIRE!" in a crowded theater. Or speech that incites others to violent acts or riot.

    It is clear that the CEOs of Fakebook and TWITter among others do not care about trying to eliminate hate speech and speech that incites to violence, any more than they care about trying to eliminate fake news from their platforms. All that they really care about is how much personal info that they can collect and sell, and how many ads they can sell. In other words, its all about the money!!

    1. Re:Hate speech is not free speech. by ShanghaiBill · · Score: 5, Informative

      For example shouting "FIRE!" in a crowded theater.

      You might want to read the history of this analogy. It was first used by Supreme Court Justice Oliver Wendell Holmes. His reasoning was that obviously the government had the power to arrest someone for shouting fire in a theater, so, hey, it was also okay for the government to arrest people for speaking out against the WW1 draft. Totally the same thing.

      So the defendants went to prison, where they were beaten and abused. Some of them died there.

      So using stupid analogies to justify political censorship has a long history.

      Later in his life, Oliver Wendell Holmes said this ruling was one of his biggest regrets.

      Shouting fire in a crowded theater

      Schenck v. United States

    2. Re:Hate speech is not free speech. by ShanghaiBill · · Score: 2, Informative

      So exactly what are you saying then ? That people should have the right to yell FIRE! in a theater ?

      Of course not. I am saying that equating "yelling fire in a theater" with "hate speech", as the GPP was doing, is idiotic.

      How is allowing Ann Coulter to speak on campus harming anyone? Being offended is not "harm".

      As an aside, I can't understand why liberals want to silence Ann Coulter. I can't imagine a better spokesperson for any cause that I despise.

    3. Re:Hate speech is not free speech. by fafalone · · Score: 2

      How the hell is this modded insightful? Are this many /.ers really ignorant of the fact hate speech is absolutely free speech and that courts have ruled it's protected? No court has ruled hate speech is unprotected. Incitement does not cover hate speech in general, and comparing it to (falsly) shouting fire is beyond idiotic.
      Private websites are absolutely free to ban whatever they consider hate speech to be from their platforms, but it's protected speech the government cannot punish you for.

  4. The Pao crusade continues by TimothyHollins · · Score: 5, Insightful

    I'm guessing chairman Pao would be much happier with the Chinese model. They do after all censor all the social media for "positive impact" and "protecting a small subset of users".

    It must be difficult to be so smart that you feel a responsibility of governing the lives of every human being on the planet.

    1. Re: The Pao crusade continues by c6gunner · · Score: 2, Insightful

      Seriously? You're equating New Jersey native Ellen Pao with Mao and Chinese censorship? How racist is that exactly? Can I get a judge's score?

      This is why everyone hates SJWs.

    2. Re:The Pao crusade continues by atriusofbricia · · Score: 2

      I'm guessing chairman Pao would be much happier with the Chinese model. They do after all censor all the social media for "positive impact" and "protecting a small subset of users".

      Are those really the only two possibilities, totalitarian censorship or horrifying trollscape? With all the ingenuity of Silicon Valley and the rest of mankind, and that's all we can come up with?

      I think we can do better; the biggest obstacle to finding a better solution is the belief that one does not exist.

      This isn't something that can or should be fixed with technology or silencing the opposition. Myself, I don't think "hate speech" should be banned. When one bans something like that one doesn't actually make it go away, all one does is drive it underground. The correct and only workable solution is to confront it and destroy it on equal footing. If the posters of such speech truly have no real value, they will be driven out. Can one change the minds of the propagators of such things? Probably not. Though, that wouldn't be the point. One doesn't argue against such to change their minds, but to hopefully change the minds of anyone listening and banning such doesn't have a chance of doing that.

      --
      I was raised on the command line, bitch

      "Nemo me impune lacesset"

    3. Re:The Pao crusade continues by serviscope_minor · · Score: 2

      Are those really the only two possibilities, totalitarian censorship or horrifying trollscape?

      It seems that some people will only be satisfied with "free speech" when every internet forum is nothing buy anonymous trolls barking racial slurs at eah other 24/7.

      Myself, I don't think "hate speech" should be banned. When one bans something like that one doesn't actually make it go away, all one does is drive it underground.

      I hear this argument a lot, I don't buy it (assuming we're not talking about the government banning it). Giving something a platform also gives it legitimacy.

      The correct and only workable solution is to confront it and destroy it on equal footing.

      You cannot rationally rebut a position which is based on irrationality. The kind of people who believe there is a cabal of Jewish bankers running the world acting t odestroy their civilisation are not going to be swayed by any facts, any evidence or anything remotely sane.

      If the posters of such speech truly have no real value, they will be driven out.

      That's not how humans work.

      --
      SJW n. One who posts facts.
  5. Re:In Other Words NAZIS NOT WELCOME by Anonymous Coward · · Score: 3, Insightful

    You do realize that the number of actual Nazis in the US is barely measurable? What we do have is a bunch of hateful people that decide to just label people as Nazis as a way to claim the moral high ground and suppress those with ideological, but mainstream differences. Oddly enough, it was the Nazis who used the tactic of calling their opponents less than human, deplorable, cockroaches who were the root for all that was wrong in order to get the general populace to go along with treating them as scum who should not be associated with and ultimately to purge. Very much like the far left is currently doing to conservatives. There may be some dictionary differences between Nazis and the groups of antifa, democratic socialists and progressives, but the tactics to usurp power have very common traits.

  6. Uh oh...more removing stuff coming by p51d007 · · Score: 3, Insightful

    Let's see...you can make threats all you want about Trump, conservatives, republicans, Christians, traditional values, and no one bats an eye on social media. But, say one thing about liberals, homosexuals, blacks, illegal aliens and you get banned. That sound about right? Freedom...ain't it great? Granted, Fakebook, twitter et al, are technically a private business, and they can have a TOS as they see fit, but they better watch out banning this or that, or the long arm of the federal government will come down on them and destroy their profitable business. Because, we all know when government gets involved, it turns into a cluster f*ck!

  7. Re:I gotta be honest by ShanghaiBill · · Score: 3, Informative

    Meanwhile people keep telling me she should just be a welder a few make $26/hr ignoring that's only the top 10% and they're doing dangerous work.

    Welding is not dangerous, and $26/hr is way less than the top 10% make. Pay is proportional to skill. If all you know how to do is stick welding from your high school shop class, you may not make much. But if you learn MIG, TIG, or acetylene welding, and are good at it, you can earn $50/hr or more even in flyover country.

    Disclaimer: I am not a very good welder.

  8. She'd be happy now. by Anonymous Coward · · Score: 3, Informative

    Of late, Reddit has just banned a bunch of random accounts because they're Iranian bots, apparently, colluding to drive narratives to specific ends.

    They were clearly successful, given the accounts (before being wiped) had histories of posting literally all over the political spectrum, on a wide variety of topics, the majority of which had nothing to do whatsoever with politics or geopolitical issues.

    Meanwhile, of course, any Redditor can tell you of the massive and weird shift of one of Reddit's most popular subreddits, politics, underwent: before Bernie bro'd out, the sub made even diehard Trumpers look like saints in terms of vitriol spewed towards Clinton. As Bernie was being knocked out? Might've been the second coming of Jeebus, given the amount of inane fanfare for Clinton. What happened? Simple. A group (several, actually) worked in concert to take over the subreddit and drive their narrative.

    I have no problem with that in itself; what's damning is the fact that some people get a pass, while others get a, "REEEEEEEEEEE BOTS NARRATIVE PROPAGANDA!"

    But of course, silencing political foes while letting your friends do as they wish is what the Party is all about. Pao wasn't the originator of the Reddit Thought Police, but she moved them along briskly, and they're still picking up speed - one only needs to listen, not even carefully, and the intermission between jackboots hitting pavement is ever decreasing.

  9. Re:Time to put up, then by nitehawk214 · · Score: 4, Insightful

    The summary was very careful not to mention her by name, but without reading the article, I can guarantee this is Reddit Ex-CEO Ellen Pao. The person who fought long and hard for censorship to the point of nearly destroying the most popular internet forum in the world.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
  10. Re:I gotta be honest by Ashthon · · Score: 5, Informative

    The problem with social media, and all internet discussion, is people like you who can't stay on topic and want to turn everything into a discussion about politics. Rather than being about social media, your post is about college costs, medical costs and Nancy Pelosi. You try to loosely associate it with the topic with the first and last sentence, but really it's just an off-topic rant. Then some people who agree with your opinion come and upvote your post, making it the most prominent on the page, so the discussion becomes completely derailed.

    People like you ruin internet discussion for others. When every topic turns into a discussion about politics, people simply give up and stop participating.

    You are the problem. Please stop.

  11. Re:I gotta be honest by brunes69 · · Score: 2, Informative

    Underwater welding is actually EXTREMELY dangerous. Its one of the most dangerous professions on the planet.

  12. Yep by rsilvergun · · Score: 3, Informative

    and the high pay for underwater welding skews the figures on income for welders. Most welders make $15-$18/hr. In 2018 that's not a middle class life. That's a bare minimum living wage and you better hope you never get sick or injured...

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  13. You can stop reading when by Snufu · · Score: 2, Insightful

    an author puts "free speech" in quotes.

  14. Re: In Other Words NAZIS NOT WELCOME by Zontar+The+Mindless · · Score: 2

    Good luck scraping the shit off either of those.

    --
    Il n'y a pas de Planet B.
  15. Re:Slashdot System by blahplusplus · · Score: 2

    was solved ages ago by Slashdot and it's system of moderation and meta-moderation. If only other sites would adopt the system.....

    No, slashdot over the last 10-20 years has been on a huge decline, I rarely if ever see truth based posts about US politics for instance. (aka if you are voting for any rightwing party you are too stupid to understand what the bank bailouts meant in 2008). Our whole species is just stupid, no amount of moderation can cure that level of stupidity. Slashdot suffers from popularity as much as any other site because newer generations of kids and 20 somethings don't have the same experience as the best informed among the older generation and they get downvoted.

    I'l give you an example from the videogame industry watched for the last 20 years as videogames were literally stolen once high speed internet penetration reached critical mass around 2005-2006, and the software you control inversion began as a rise of the masses of internet and smart phone connected idiots came online.

    The rise of drm, mmo's, f2p games, steam are all signs that our species is a race of morons from all walks and classe of life. The fact that something like world of warcraft can even exist even though that was one of the trial balloons to normalize software you don't own an part of the evil plot to take games out of gamers hands. The entire industry won hands down because they know the literate PC gamers can't reach their offices they are now trapped 100+ miles away from the business and have no market power, now we got shit like League of legends and fortnite, people paying for shit they don't own inside a game they don't own because they are fucking morons.

    A giant wtf. I watched my hobby be literally destroyed, level editors and SDK's we got in the 90's literally disappear and were massively curtailed. All the textures and models people are "paying for" are on their computer already, the program just sets a flag to display it. We truly live in a world of morons. Just try insulting steam or mmo's and watch the mmo mouthbreathing brigade come out and downvote you. People who can't reason themselves out of a wet paper bag.

    And CEO's pushing for the end game of software files they stream encrypted from servers form their office for all AAA games eventually going foward.

    https://www.techspot.com/news/...

  16. Hypocrisy, thy name is Ellen. by mukinrestak · · Score: 3, Insightful

    The title pretty much sums it up, Ellen Pao trying to shit on other social media CEOs is possibly the most hypocritical thing I've ever seen. She is not only part of the problem but a prime source of it.

  17. Re:Which former Reddit CEO? by Luckyo · · Score: 3, Insightful

    She wasn't "controversial". She was straight up bigoted and consistently lied and extorted people as a matter of policy. On reddit and off reddit.

  18. Context matters by rsilvergun · · Score: 3, Insightful

    I'm angry for a reason. I'm not just raging to rage. I'm not some 20 year old with too much testosterone.

    My point is the rage of the working class is being largely ignored. It's how we got a proto-dictator like Trump (and yes, I will call him a proto-dictator. He praised Kim Jon Un's people standing in attention and President Xi of China granting himself the presidency for life). I call out Pelosi because she's one of the ones ignoring me.

    Everything _is_ politics. Everything we do and think has broad implications on society as a whole, even the really stupid stuff, when it's scaled up to a national level. When you ignore the working class getting the crap beaten out of them sooner or later they're going to do something to fix that. If we're lucky we get sound policy (hey, it happened in Europe). If we're not we get dictatorships and war. Now's the time to choose which one.

    But Hey, go right on dismissing all this as "just politics" like it doesn't matter. Right up until it bites us all in the ass, hard.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/