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US Telcos Are Slowing Internet Traffic To and From Popular OTT Apps Like YouTube, Netflix, and Amazon Prime Video, New Research Finds (bloomberg.com)

The largest U.S. telecom companies are slowing internet traffic to and from popular apps like YouTube and Netflix, according to new research from Northeastern University and the University of Massachusetts, Amherst. Bloomberg: The researchers used a smartphone app called Wehe, downloaded by about 100,000 consumers, to monitor which mobile services are being throttled when and by whom, in what likely is the single largest running study of its kind. Among U.S. wireless carriers, YouTube is the No. 1 target of throttling, where data speeds are slowed, according to the data. Netflix's video streaming service, Amazon.com's Prime Video and the NBC Sports app have been degraded in similar ways, according to David Choffnes, one of the study's authors who developed the Wehe app. From January through early May, the app detected "differentiation" by Verizon Communications Inc. more than 11,100 times, according to the study. This is when a type of traffic on a network is treated differently than other types of traffic. Most of this activity is throttling. AT&T Inc. did this 8,398 times and it was spotted almost 3,900 times on the network of T-Mobile US and 339 times on Sprint's network, the study found.

15 of 168 comments (clear)

  1. So hammer the FTC with complaints. by jellomizer · · Score: 3

    Especially if you can point out that they are not throttling their own services such as the Direct TV app.
    The reason for Net Neutrality was at the time all the Media Companies were forming ISP's before that ISP were separate entities.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:So hammer the FTC with complaints. by Jason+Levine · · Score: 5, Insightful

      Meanwhile, the ISPs are trying to claim that the FTC doesn't have jurisdiction. They pushed for the FCC to push it off to the FTC and now are trying to push the FTC off. They also want the FCC to rule that states can't make their own rules. If the ISPs succeed, then they'll be immune to any regulatory agency.

      --
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    2. Re:So hammer the FTC with complaints. by jd · · Score: 4, Insightful

      According to Ars Technica, ISPs like Comcast have no problem destroying the equipment of rival ISPs. And I don't mean figuratively.

      In that case, they already see themselves as above the law.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  2. Huh! No one saw this coming! by Anonymous Coward · · Score: 5, Insightful

    And they had no plans for paid prioritization.

    I'm so glad that the ISPs and the Administration didn't lie to us. And I'm glad that this all benefits me, the consumer, and allows me to get my money's worth.

    After all, paying $50 a month for 1.5 Mbps down/.25 up at AT&T and having people in Third World shithole countries laugh at my connection let's me know that America and our Capitalist system is the best in the World!

    I can just vote with my dollars and have no internet connection. Because of our free markets, I have the same number of choices as a communist country - and the privilege of paying more for less service.

    Trump! Making America Great Again!

  3. Wireless vs. wired by PuddleBoy · · Score: 4, Insightful

    Interesting that when the summary says "U.S. telecom companies", it assumes that we will all think wireless, rather than terrestrial. I wonder how the throttling compares on the two media....

    (I do the bulk of my surfing on a terrestrial circuit.)

  4. FCC vs FTC by bigpat · · Score: 5, Insightful

    FCC should be regulating to make sure that the telecoms are providing enough bandwidth and interconnection to meet the demand. Those are technical issues.

    FTC should be regulating the business practices to make sure that telecoms which have regional monopoly power are not using that power to extend their monopolies or colluding to restrain trade in violation of the law.

    1. Re:FCC vs FTC by Solandri · · Score: 3, Interesting

      that telecoms which have regional monopoly power are not using that power to extend their monopolies or colluding to restrain trad

      The states already have an agency which does exactly this. When the government awards a monopoly contract for some type of service, its operation and rates are monitored by a public utilities commission. The PUC makes sure the monopoly company cannot abuse the monopoly by providing subpar services or charging excessive rates.

      Because cable ISPs are awarded government monopolies, they are for all intents and purposes a utility. But because they're not called a utility, they're not regulated by the PUCs.

  5. Re:Cause or effect? by jd · · Score: 3, Interesting

    No.

    The correct approach is to divide bandwidth rationally. If you've bought N% of the total downstream pipe, you are guaranteed to be able to use up to N% of the upstream pipe. What you don't use should be made available to those with extra demand. Apply at each router/switch. It's not an expensive algorithm.

    No throttling, just a fair division of resources.

    Throttling means providing a site with less than that N%. Throttling when popular means seeking to make a site unpopular. That's why you would do this. It does not mean sharing, it means confining. What I described would be sharing, but it isn't throttling. Even if you added RED.

    In the case of video sharing sites, I have no sympathy at all with ISPs or with MPAA. They created this mess by blocking multicast and web caching to the home because they couldn't bill it. If multicast had been widely available then multiple people streaming the same thing at more or less the same time would not occupy any more of the net than one. If caching had remained in place, the bulk of the Internet would have remained clear.

    This is a self-inflicted problem and the ISPs should sit down with the MPAA to figure out how to undo their mistakes.

    Unusually for them, the vendors are almost innocent.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  6. Re:Not Buying It by Anonymous Coward · · Score: 5, Insightful

    Or, Pornhub.com isn't being throttled. Kind of a large gap in your reasoning there. Remember, YOU aren't being throttled. The web site is.

  7. Re:So? by YuppieScum · · Score: 4, Insightful

    If I pay an ISP for 20Mb/s, where do they get off by limiting my connection to some services to 5Mb/s and not others?

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  8. Re:Cause or effect? by sabri · · Score: 5, Informative
    You don't even understand that you don't understand it.

    They created this mess by blocking multicast and web caching to the home because they couldn't bill it. If multicast had been widely available then multiple people streaming the same thing at more or less the same time would not occupy any more of the net than one.

    Nobody blocks multicast. Multicast simply doesn't work like that: it doesn't mean that people can simultaneously stream Youtube or Netflix. That would only work if two or more subscribers would start the same video at the same quality at the same time.

    Furthermore, multicast addresses are limited to 224.0.0.0/4, or 268,435,454 addresses. Not to mention that there is no global multicast infrastructure in place.

    If caching had remained in place, the bulk of the Internet would have remained clear.

    And who do you think is blocking caching? Hint: it's not the ISP. The ISP wants to cache, but in order to do so the content must be clear-text. Oh wait: everyone is moving to HTTPS, which cannot easily be broken.

    Back in 2013 I was working for a large telecom equipment provider on a joint project with a large CDN provider to build a CDN/TIC solution. Youtube, Netflix and all major streaming sites were supported and cached. Until [b]they[/b] decided to break caching by switching to HTTPS.

    Your ignorance in this matter cannot be understated.

    --
    I'm not a complete idiot... Some parts are missing.
  9. Wrong tense by Actually,+I+do+RTFA · · Score: 4, Interesting

    Meanwhile, the ISPs are trying to claim that the FTC doesn't have jurisdiction. They pushed for the FCC to push it off to the FTC and now are trying to push the FTC off.

    The ISPs already got the Supreme Court to agree that the FTC couldn't regulate NN, and that only the FCC did. Unsurprsingly, they took advantage of this to start fucking with sites, including blocking mobile payment systems they didn't own. Surprsiingly, a few months later, the FCC did put NN regulations in place. Note, this all happened several years ago.

    See also, why all the "things weren't so bad pre-FCC NN" comments were bullshit. Because the FTC was allowed to regulate them for a while, and it trended hellish when neither agency did

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    1. Re:Wrong tense by Jane+Q.+Public · · Score: 4, Interesting

      Most people have no real idea about the actual history of Net Neutrality.

      We had de facto net neutrality regulations for 6 of about the last 7 1/2 years. And not was so bad that hardly anybody even noticed.

      We also had Title II coverage when the internet was all done over phone landlines.

      Which means that actually, during the majority of the history of the Internet in the United States, it was covered by one or another version of Net Neutrality.

      When cable companies started offering Internet services, the FCC agreed to not try to regulate them as long as they voluntarily agreed to certain Net Neutrality rules. So while it wasn't a matter of law, there were conditions for FCC keeping its hands off.

      But over a period of about 15 years or so, the cable company lobbyists chipped and chipped and chipped away at these provisions until by 2015, there wasn't much left.

      That's why a separate Net Neutrality regulation was passed in 2015.

      And it should have stayed there. This notion that they will all play like nice competitive capitalists given lack of regulation is demonstrable BS. They cheated on the rules even when they were regulated.

      EFF has a very good history of Net Neutrality on their website.

  10. Re:Cause or effect? by TheSync · · Score: 4, Informative

    Nobody blocks multicast.

    To be clear, every ISP blocks multicast transport between Internet AS's except in a very few special circumstances, and typically it is not routed within networks as well. It isn't that you can't bill for it, it is the inherent danger of multicast, and also multicast routing doesn't scale well.

    Some end-user ISPs are considering using highly controlled multicast ABR to efficiently deliver live content to their own subscribers, but it is unlikely that multicast will ever be distributed across the Internet.

    Multicast can be used to efficiently deliver popular non-live content as well (for example, see this paper).

    [FWIW I was involved in a multicast ABR trial]

  11. Re:Cause or effect? by Anubis+IV · · Score: 3, Interesting

    That's not at all what throttling means, which I suspect you already know full well and are intentionally misusing in an attempt to confuse the issue. To "throttle" is to "suppress" or to "reduce the speed of" or to "decrease the flow of". It's an imposition on something that is capable of more.

    To use some car analogies, when I press a car's accelerator to the floor so that it can't go any faster, that isn't throttling. That's simply the fastest the car can go. Nothing more. When too many cars are on the road and we're forced to slow down, that isn't throttling. That's simply a bottleneck resulting from there being more traffic than the road can handle. Nothing more. When a Corolla loses to a Corvette in a drag race, that isn't throttling. That's simply different products performing to their different limits. Nothing more.

    But when your car is capable of X and traffic conditions allow for X, yet you're intentionally using the accelerator to drive it at less than X, that's you throttling your car.

    Likewise, when a site is serving content as fast as it can and can't go any faster, that isn't throttling. That's simply the fastest the site can go. Nothing more. When too much traffic hits a link along the route and the traffic can't be routed at full speed, that isn't throttling. That's simply a bottleneck resulting from there being more traffic than the link can handle. Nothing more. When a 50 Mbps plan is slower than a 1 Gbps plan in a speed test, that isn't throttling. That's simply different products performing to their different limits. Nothing more.

    But when you and the site are capable of X and traffic conditions allow for X, yet an ISP is intentionally forwarding packets at less than X, that's the ISP throttling your connection.

    All analogies break down at some point if you stretch them too far, so this is by no means an exhaustive list of the ways that ISPs may engage in throttling or other shady behavior (e.g. ISPs intentionally divert traffic for some sites to links that are constrained as a way to throttle those sites, which would be like a cop always diverting you back onto surface streets every time you tried to get on the highway; or ISPs may intentionally throttle certain types of traffic, which would be like manufacturers installing devices that limit your top speed based on the contents of your car when you started it), but they at least hit the high points.