Uber Glitch Stops Payments To Drivers, Prices Surge (sandiegoreader.com)
Uber is still trying to fix a glitch that's been stopping its drivers from collecting the money they've earned for several days. An anonymous reader writes:
One Uber driver says the problem's lasted over a week, and he's owed more than $1,300. "They've been continually telling us that it would be corrected within 24 hours," he told a Bay Area news station. "We still can't access the money.... We're in a situation where for a lot of us we have bills every day, we pay tolls every day, we pay gas every single day."
Now the San Diego Reader reports the issue "is forcing San Diego drivers off the road," with the shortage of drivers triggering surge pricing throughout the entire region as much as triple the usual rate. Surge pricing is also hitting riders in Dallas, according to another Uber driver's tweet, who complains "It's a shame that a $48 billion 'tech' company can't get it together.
In a statement promising they'd still pay all their drivers, Uber acknowledged their payment system was still broken, "and we sincerely regret any inconvenience."
"The glitch in the payment system also means that trip and safety issues are unable to be reported, either by the passenger, or the driver," notes the San Diego Reader, adding that the city's Uber's drivers "continue to decline to work, either staying off the road of switching to another ride-sharing service."
Now the San Diego Reader reports the issue "is forcing San Diego drivers off the road," with the shortage of drivers triggering surge pricing throughout the entire region as much as triple the usual rate. Surge pricing is also hitting riders in Dallas, according to another Uber driver's tweet, who complains "It's a shame that a $48 billion 'tech' company can't get it together.
In a statement promising they'd still pay all their drivers, Uber acknowledged their payment system was still broken, "and we sincerely regret any inconvenience."
"The glitch in the payment system also means that trip and safety issues are unable to be reported, either by the passenger, or the driver," notes the San Diego Reader, adding that the city's Uber's drivers "continue to decline to work, either staying off the road of switching to another ride-sharing service."
Strong American economy. Hillary is GREAT! All Heil Liberal Slashdot! ...I mean, you stupid idiots that voted for Hillary and TRUMP, when will you LEARN!?
Bob Slydell: So we just went ahead and fixed the glitch.
Bill Lumbergh: Great.
Dom Portwood: So, uh, Milton has been let go?
Bob Slydell: Well, just a second there, professor. We, uh, we fixed the *glitch*. So he won't be receiving a paycheck anymore, so it'll just work itself out naturally.
Bob Porter: We always like to avoid confrontation, whenever possible. Problem is solved from your end.
Turns out they are trying to roll over the money so they don't have to admit they're overdrawn.
Can someone remind me again just how much Uber lost last year?
Is this a "technical" hitch or simply a lack of money?
We know that most Uber drivers are muslim. But is there such a thing as a good muslim?
Hard to believe, but we actually were able to track one down: The Good Muslim.
My dad - who's retired - drives for Uber occasionally to make some extra spending money, and he's been angrily bitching to me about the problems with Uber all week long.
I would bet that the "engineers" at Uber pushed out code updates that weren't thoroughly tested. I would bet that the updates were pushed out to drivers during hours when the drivers were working and without the drivers' explicit consent. I would also bet that Uber's "engineers" don't have a single fucking clue about the importance of rolling back changes when the changes don't go as planned.
"We still can't access the money.... We're in a situation where for a lot of us we have bills every day, we pay tolls every day, we pay gas every single day."
Aside from gas and tolls, what 'bill' would he pay daily? Also, there's this new invention called a 'credit card' that can smooth over temporary lack of access to cash.
Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
You mean they're not regulated? So take a taxi.
How about a moderation of -1 pedantic.
Uber IS NOT a "TECH" company. They are a "TAXI DISPATCH" company. That is all.
Then stop working. Then, Uber's revenue stream trickles to a halt, they'll figure out a solution. I guarantee it.
Seriously, if your employer misses payment on payday, would you keep coming to work?
To me it looks like a feature.
Rob Porter: "Honey, goddam it hold still! I'm trying to batter you without getting Mike Pence's direct and undeniable attention to the issue!"
Mike Pence: "Can you guys get out of my office? Ok I saw nothing, wrong number who are you? Lalalalalaaaa! Are they gone yet? Whew, back to blatant obvious stark-as-day treason and this sweeeeet prune juice, ooh mama."
Sound like an ongoing DDos or hack.
Uber...another institution that will FAIL.
it should give their competitors a bit of a lyft.
Nullius in verba
Now drivers can pressure Uber into a new compensation scheme. Cash. Uber will wait for their cuts. Drivers can pay cash and Uber can chase its drivers for their cut. Many passengers will want to pay by credit card but discounts for cash are common. Likewise when the systems are functional Uber can charge a premium for cash. Should have both.
You are not employees. You get paid when the company decides to pay you.
I'm a contractor in the floor business. I'm owed over 4K right now for projects that are done and billed for. Last year it took a guy 4 months to pay me 7K. This is normal. If you want to call yourself a contractor, you don't get to bitch about how contracting works. Sometimes you never get paid for the work you did. Sometimes a Judge will dismiss your lien against someone's property even after you paid a lot of money to be registered and licensed... I'm looking at you, Oregon. Fuck you
Uber DevOps is attempting to fix a backend issue with one of their database clusters. Corrupted database and they don't know who drove what thus why they cannot pay the drivers. I don't know what they're going to do honestly.
Its not a glitch. They are broke. They are having cash flow problems. If your dad keeps driving for them for free he is a sucker.
Mentioned this to my wife. She immediately said "That's what they get for outsourcing their I.T. to India."
Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
Hey UBER!
How's that fancy DevOps and AGILE programming environment working out for you now?
Shillin', shillin', shillin' - rawhide!
but just with different letters.
When will these drivers start to sue UBER? Who will be left to get served after all the top people have fled the country with all that money?
Uber is like Amazon in that they treat their workers like shit. Uber drivers are employees no matter what Uber says.
Almost slave labour if you ask me.
I hope it dies quickly.
anon looser.
Enjoy paying taxes to communists?
Liberty freedom are no1, not dicks in suits.
Scummy company does scummy thing.
Next...
That is all
Amazon DynamoDB - Cloudy, serverless, webscale, noSQL...
No Agile web monkey can resist that shit!
How do all Uber drivers not get there and say "Hey, for 3/4 of the price, cash, I'll get you to where you need to be. Screw the man."? Is it because credit cards and all of their convenience plus their 2% tax on mankind makes this sort of deal hard? Or are the drivers tracked so hard by Uber that they'd get caught?