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How Tech Companies Responded To Hurricane Florence (qz.com)

112-mph winds from Hurricane Florence battered the Carolinas on Saturday, resulting in at least 13 deaths and leaving more than 796,000 households with no electricity, according to CNN, with over 20,000 people evacuating to emergency shelters.

One Myrtle Beach resident spotted an alligator walking through their neighborhood, and the New York Post warns the hurricane "could displace venomous snakes from South Carolina's wetlands," uprooting "some 38 species of snakes -- including dangerous cottonmouths and copperhead vipers."

Cellphone carriers are offering free calling, texting, and data services to affected customers in the Carolinas, and Quartz reports that other tech companies are also trying to help: People fleeing Florence can find hundreds of places on Airbnb to stay for free; the company will screen applicants and cover homeowners for any damage up to $1 million. Harmany is an app created specifically to connect people during natural disasters. It's set up so that people who have a place can list it, adding it to a map where those needing shelter can find them. Gas Buddy, which lets users search for gas prices and availability by zip code, has set up a special "Florence Live Updates" page and section on its app so users can identify which gas stations are out of fuel, diesel, or power....

The main federal disaster agency, the Federal Emergency Management Agency (FEMA), has an app that is supposed to provide up-to-the minute information about the storm, shelters, and evacuation routes. It is crashing constantly, according to Android users. (Quartz's didn't have the same problems, but hitting the "get directions" button to one North Carolina shelter inexplicably opened up Uber.) FEMA also recommends the Red Cross's Hurricane app, which shows location specific weather alerts, has a flashlight and an alarm, and allows users to connect with people in their contacts, but doesn't have information on shelters.

And the data backup company Datto is even deploying equipment for free to bring back critical infrastructure. "With this storm, it looks like flooding will be as much of a danger as wind. It doesn't take a lot of water to knock out infrastructure like cable and internet. Things that can take weeks to build it back..."

3 of 79 comments (clear)

  1. Re:Who the hell cares? by markdavis · · Score: 3, Insightful

    >"Tech companies" are not responding to the hurricane in any way that matters. [...] How many of them are donating supplies? [...] How many are putting up people in housing?"

    This series of articles is about technology, not about supplies.

    Did you not read the summary? AirBnb is covering the entire cost of lodging people. That is pretty damn significant right there. Not listed: Google is matching donations to the Red Cross up to $1 million. Amazon set up a way to donate easily through Alexa. Facebook activated safety and crisis response pages and in-app donation collection.

  2. Re: As long as Fortnite servers don't get flooded by Anonymous Coward · · Score: 3, Funny

    And yet you still wonder why I divorced you,

    Your Ex

  3. Re:Gas station out of power? by Antique+Geekmeister · · Score: 4, Interesting

    Many but not all states require some backup power system. Many gas stations in the USA are quite small businesses, franchises, that run on very narrow margins. Maintaining and testing such a system to be able to rely on it for extended systems can be difficult.

    I've recently had discussions with several business partners about what genuine "high availability" means, and walking with them through the risks of single points of failure, versus the risks of the complex and often confusing systems required to _avoid_ those single points of failure. I'm afraid that it's quite common to build almost all of the emergency or failover infrastructure, and leave out one small aspect. One of my favorite such mistakes is switches that have dual power supplies, for which both supplies are plugged into the same battery power supply. Another is where computers support dual network ports, and both are plugged into the same network switch.