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Microsoft Now Has the Best Device Lineup in the Industry (char.gd)

An anonymous reader shares commentary on the new devices Microsoft unveiled Tuesday: At a low-key event held in a New York City warehouse, Microsoft unveiled its next iterations in the Surface lineup. Sitting in the audience, I saw the most coherent device strategy in the industry, from a company that's slowly built a hardware business from the ground up. The company took just an hour to unveil sweeping updates to its existing hardware, and what's clear after the dust has settled is that Microsoft's hardware division is a force to be reckoned with. Apple's dominance on the high-end laptop space looks shakier than ever, because Microsoft's story is incredibly compelling. Rather than building out a confusing, incompatible array of devices, Microsoft has taken the time to build a consistent, clear portfolio that has something to fit everyone across the board.

[...] What's interesting about this is the Surface hardware is now incredibly consistent across the board, making it dead simple for consumers to choose a device they like. Each device offers high quality industrial design, with consistent input methods regardless of form factor, and a tight software story to boot. That matters. Every single one of these machines has a touchscreen, supports a high-quality stylus, and current generation chipsets. The only question is which device fits your lifestyle, and whether or not you want the faster model. The peripherals work across every machine, and Microsoft has clearly gone to lengths with Timeline and Your Phone to make the software as seamless as you'd expect in 2018. Microsoft, it seems, has removed all of the barriers to remaining in your 'flow.' Surface is designed to adapt to the mode you want to be in, and just let you do it well. Getting shit done doesn't require switching device or changing mode, you can just pull off the keyboard, or grab your pen and the very same machine adapts to you. It took years to get here, but Microsoft has nailed it. By comparison, the competition is flailing around arguing about whether or not touchscreens have a place on laptops. The answer? Just let people choose.

17 of 219 comments (clear)

  1. Must be an ad by Anonymous Coward · · Score: 5, Informative

    Does not seem legit.

    1. Re:Must be an ad by blahbooboo · · Score: 5, Insightful

      Does not seem legit.

      Painfully obvious advertisement paid article/post. Come on Slashdot, at least TRY to make your ads less obvious.

      I miss the good old days when Slashdot wasn't as obvious a sell out.

    2. Re:Must be an ad by ichthus · · Score: 3, Informative

      Spoon-fed title and everything. *YAK*

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    3. Re:Must be an ad by cayenne8 · · Score: 4, Insightful
      Even if it is all true and the hardware is great....

      The sad thing is, they still run windows....

      :(

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    4. Re:Must be an ad by cayenne8 · · Score: 3, Insightful

      Is it possible to install and run linux on these MS surface machines?

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      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    5. Re: Must be an ad by jabuzz · · Score: 3, Informative

      With caveats yes. For example the GPU in the performance base of my Surface Book does not work. However I only have that as I wanted the 1TB disk, so that it does not work is meh for me. On the plus side the cameras dont work, which saves me putting tape over them. In the end I purchased it for the screen, and it is gorgeous. Everything else works, though to be fair I dont use the pen either or the touch screen either but they do work. I do however use the ability to undock the keyboard, turn it round and have the laptop as a sort of tablet thing, which i can the drop in this nice oak dock thing on my desk to make it easier to use a real keyboard, becuase fuck Apple and their chicklet crap.

  2. Hilarious by 110010001000 · · Score: 5, Insightful

    What a hilarious headline. Microsoft isn't selling any of the Surface stuff. They are shipping it, but it isn't selling. They keep coming out with new model lines and price points, but it isn't working. How desperate are they to convince us? Really pathetic.

    1. Re:Hilarious by citylivin · · Score: 5, Informative

      Man sometimes people on here are like not in the real world. School districts use them pretty extensively. One in town has hundreds if not thousands for all their staff. We have about 20 of the devices in our company. From surface pro3 all the way to surface laptops. I see people at coffee shops with them all the time. Maybe its just your city that people don't have them in. They are a more expensive device that you would see more downtown and less in the suburbs.

      My opinion having worked with them daily for over 3 years now is that they are amazing devices, but have extremely poor reliability long term.

      First as for use, the ability to touch the screen all the time is something that i find myself missing when i have to switch to an old school laptop. I have used acer and asus laptops and dont find the touch done as well on those. I carry it around when i am away from my desk and its great to be able to quickly flip it open and turn something off or on, or edit switch configs in the field with a very small device that is quite snappy and full featured. They put some good hardware in there, in terms of performance.

      As for reliability, all but one of our surface pro 3's has failed in some way. Most multiple times, and in the first year i think all had to be RMA'ed under warranty. Mostly this is because they over heat, sometimes the screen becomes unresponsive, and definitely at least 4 drop incidents have occurred where the screen cracked (A $600 fix). I have had some DOA as well. I have one that has a persistant USB port failure, and another that overheats and locks up when its sleeping (but performs fine if you shut it down as opposed to letting it go to sleep.

      The surface laptops are somewhat newer, and not as many problems with them, but we did have one DOA unit out of the 7 or so we purchased. Microsoft store swapped it no questions asked though. I had a docking station that didnt output two display port outputs like it was supposed to as well, also swapped at MS store with zero hassles. When we purchased the surface pro 4, all had to be sent back for a manufacturing defect (recall) within the first month. But we got those right when they came out, like first units off the truck.

      So in conclusion, i would recommend that if you have money and don't mind the fact that they are fragile and wont last more than 3 years, that one should purchase it. Like if you dont bat an eye about spending $1500 on a laptop every 3 years i would say definitely buy. The features they have and the lightweightedness and portability and convenience make up for the durability problems. Especially if its a corporate device where its not actually your money. Dropping it and having to spend $600 would be pretty brutal for a home user, with very few self repair options (they are more like a phone, or mac in this respect).

      But they don't deserve all the hate i am seeing in this thread. If they were $400 bucks i would probably buy a few for home use. They are a great little package and everyone that uses one comments on how nice it is. Reliability is definitely an issue though, but less important for a business where you are swapping out old equipment for new usually after 3 years anyway.

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  3. Define "best" by b0s0z0ku · · Score: 5, Insightful

    Define "best" -- it's hardly the most rugged, repairable, or upgradeable hardware. It's designed to become e-waste when the glued-in internal battery dies, while I'm typing this on a 6 year old laptop that's modular.

    Stop using weight as an argument -- you're talking maybe 0.5lb difference between a glued-shut Surface with keyboard and a relative modular Thinkpad or Dell ultralight.

    1. Re:Define "best" by 110010001000 · · Score: 3, Insightful

      Uh, what reason do you have to throw away your "tech"? Do you really think laptops are getting better every 1-2 years?

    2. Re:Define "best" by MachineShedFred · · Score: 3, Insightful

      What, you're looking for specifics and justification of claims in one of the most clearly obvious astroturf posts there ever has been?

      The first paragraph must have been hard to type with Microsoft's metaphorical balls in the author's mouth.

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  4. The hell... by Kokuyo · · Score: 4, Insightful

    ...kind of marketing drivel is this?

    1. Re:The hell... by MachineShedFred · · Score: 4, Insightful

      I especially like this:

      By comparison, the competition is flailing around arguing about whether or not touchscreens have a place on laptops. The answer? Just let people choose.

      So I can choose to pay for a touchscreen I'll never use, and can accept accidental input I don't want; but I'll bet I can't choose what OS I want installed on this thing due to having to fuck about with SecureBoot, weird partitioning schemes that no other bootloader wants to deal with, proprietary crap hardware that doesn't have drivers in any other OS but the latest spyware^H^H^H^H^H^H Windows 10 edition.

      It's a laptop. I don't want a touchscreen, and in fact turned off the one I have because it's annoying and ergonomically terrible on a laptop.
      It's a laptop. I don't want a stylus because it's even more ergonomically terrible than a touchscreen.

      I'm glad you are including choice when it allows you to raise the price and include more margin, but not when it comes to the things that actually matter to people.

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  5. Don't trust them... by SinGunner · · Score: 3, Funny

    My wife's Surface Pro has a weird screen ghosting issue that is apparently hardware-related and M$ has written off everyone with this issue. Give them 5 more years in the hardware industry (and a couple products that are actually bug-free) before giving them your money.

  6. For certain users, sure by damn_registrars · · Score: 5, Insightful

    I am not in their target audience, and I'll say why.

    First, the layout of windows 10 / windows server 12 (and newer) is, IMHO, a total disjointed eye-gouging mess. It borders on unusable. The interface consistently gets in my way when I want to do things that were very simple in earlier versions of windows (for example starting a command prompt). The default color scheme is so awful it could well be a violation of the Geneva Convention.

    Second, their obsession with touchscreens is great for people who don't actually do any real work. Oddly enough I do actual work with my computers, and I find touchscreens to be maddening devices. Why do I want fingerprint smears all over my screen? On top of that a touchscreen is more an impediment to actual work than a tool for it; this mirrors well with my observations that when people are using touchscreens on a laptop they almost without exception are goofing off; they go back to an actual pointing device for actual work.

    Third, touchpads are garbage. The Apple touchpad is almost a valid pointing device but only just. Microsoft doesn't want to sell anything with a useful pointing device; users respond by buying mice to use with their Microsoft laptops and tablets.

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  7. Adver by Impy+the+Impiuos+Imp · · Score: 4, Insightful

    This isn't anonymous. This is transparently scarcely-rewrapped ad copy. It's even loaded with buzzwords and talking points. Won't interrupt your "flow", whatever it is, touch screen or mouse? Competition is flailing around. "Compelling", etc.

    Just as Microsoft did to IBM, so it has been having done to it by Apple and Google. It is still fat, relying on market dominance in Windows to play me too in all the latest hit products like smart phones.

    People want touch screens for surfing at home and starting Netflix, and a keyboard and mouse for business use. Which doesn't need a touch screen for surfing and starting Netflix.

    Hence the confused ad copy in the posting.

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  8. Hey, wait a minute by Brett+Buck · · Score: 4, Insightful

    I checked "disable ads", and yet this article still appears. /vertisement