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Tech To Blame For Ever-Growing Car Repair Costs, AAA Says (cnet.com)

A new study from AAA highlights the high repair costs associated with cars that have advanced safety technology. "[S]eemingly small damages to a vehicle's front end can incur costs nearing $3,000," CNET reports. From the report: The study looked at three solid sellers in multiple vehicle segments, including a small SUV, a midsize sedan and a pickup truck. It looked at repair costs using original equipment list prices and an established average for technician labor rates.

Let's use AAA's examples for some relatable horror stories. Mess up your rear bumper? Well, if you have ultrasonic parking sensors or radar back there, it could cost anywhere from $500 to $2,000 to fix. Knock off a side mirror equipped with a camera as part of a surround-view system? $500 to $1,100. Windshields are especially tricky. People who own cars with windshields that have embedded heating elements already have to pony up hundreds of dollars to replace what you might think is just a piece of glass. Factor complex camera systems (like autobrake) into the mix, and not only do folks get hit with the windshield replacement, they possibly have to find a trained professional to recalibrate all that tech behind it.

16 of 294 comments (clear)

  1. Tech? by Obfuscant · · Score: 5, Insightful

    Subaru wants $57 for a replacement fan control knob. This is "tech"?

    1. Re:Tech? by Spamalope · · Score: 3, Insightful

      Yep. It's a profit center. 5,000% markup? Bonuses all around!

  2. Of Printers and Cars by ebonum · · Score: 3, Interesting

    I would be interested in knowing the breakdown of an automaker's sources of profit.
    Are we now to a point where they sell a $25k car at a loss. However, they know the odds of a fender-bender are high, and it will cost the automaker $800 for the $8,000 repair.

    Is the model moving to something closer to inkjet printers, banks and airlines? Get you in the door cheap, then nail you on the parts or fees.

    The interactions I've had with people from parts suppliers indicate the mark-ups the automakers put on parts are insane.

    1. Re:Of Printers and Cars by Ogive17 · · Score: 3, Informative

      Warehousing and logistics costs to provide those extra parts for up to 2 decades after your vehicle is made isn't cheap. The markups may appear high but the profit per piece really isn't that much. I know we sell some stuff at a loss to remain competitive with aftermarket.

      Then there are the routine maintenance items like oil filters, etc. Volumes for those are so high that it's much easier to keep the costs very low as purchasing power is high plus $.05 profit on an oil filter adds up when you sell millions each month.

      --
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  3. Re:The days of the $5.00 headlamp replacement by bob4u2c · · Score: 4, Funny

    I know, $15 for the H4 led bulb (and possibly $20 for the glass), and a standard screw driver. Its getting so dang expensive to replace the headlight on my 48 year old car these days!

    The 7 year old family car; I changed the bulb without any tools and I believe a two pack of bulbs for around $20.

    p.s. - The bumpers on my car are real steel, not some fiberglass with foam backing. A few years ago someone backed into one of my bumpers and tore theirs all to shreds, mine just needed a little buffing to get the honda civic stain out.

  4. The king of expensive repairs by whoever57 · · Score: 3, Interesting
    --
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  5. No, Inexpensive by albeit+unknown · · Score: 5, Insightful

    It's a bargain if the safety feature prevented a $30,000 hospital bill.

    Let's go back to no crumple zones where you can pound out a front end collision with a hammer and clean out the passengers with a fire hose.

  6. Re:Yeah, it's tech's fault. by bob4u2c · · Score: 4, Informative

    Take the part out, find the part number stamped on it and run it through google. Very good chance you will find the part on e-bay for about 1/10 the cost the dealer will sell it to you. (I looked for just "ford focus dashboard lock clip" and found some for less than $10, with a part number I could be sure).

    I did this with some broken door handles for a Ford Fusion. I was able to get OEM replacements for $16 (both sides) + about $5 shipping. Took about 5 minutes per side to switch them out. Dealer wanted almost $200 + $80/hr labor. New parts are still working after several years.

  7. Bullshit by rsilvergun · · Score: 3, Interesting

    My brother's 2 year old Nissan Sentra with 15k miles on it cost him $11500. It's a strippy. CD Player and a jack 3.5" for your phone, AC and an Automatic. About as basic as it gets (it's 2018, a CD player costs $5 bucks to make, no, it's not a "luxury" when they're that cheap).

    Cars are more expensive because fewer and fewer people can afford them. That means fewer used cars. That means higher used car prices, which the car manufacturers see as cue to raise prices. Cars are also a necessity in most places. Even most major cities lack viable public transportation. When the commutes 90 minutes by car it's 3 hours by bus. That's not an inconvenience, that's a life altering event. The car companies decided how our cities were built before any of us were born (assuming there's nobody under 70 reading this). We're living with the consequences.

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  8. Re:Luddites!! by LostMyBeaver · · Score: 4, Interesting

    Actually, my daughter plans on studying in China and then hoping to get a job with a western company and a western salary... then she can live in China, work at the world's top tech companies and live in a place where prices are cheap... at least until the Chinese decide to simply crash the world economy to further communism.

    My son is 16 and already looking into micro-houses for when he gets older. We're considering buying a plot of land and populating it with 4-10 micro houses with parking for a single shared self driving car. We're hoping to be able to sell them for $25,000 a piece. We'll use a single centralized heater, have a single parking spot for cars, room for one electric moped per house, etc...

    The idea is that at least until they have children (a LONG WAY OFF I hope) this would allow them to live with very little debt and spend the vast majority of their income on socializing and enjoying live while saving money for their eventual houses to raise children in... which may also be somewhat minimalist.

    If food is readily accessible via delivery services and restaurants, and clothing can be washed by service (which will become increasingly more popular as the job market shrinks) and most forms of entertainment at home is computer rather than large sitting room oriented, what's the point of a big house or apartment?

    I would move into one as well if I were single. I have an office where I spend most of my time (even recreational) and have little need for much space at home. I think 30m^2 would be far more than enough for me. I'm in a room about that big right now and can easily mentally design the room to meet all my needs.

    So, yeh... cheaper housing would make perfect sense.

  9. Standard parts is the answer. by Tjp($)pjT · · Score: 5, Informative

    This is where the cell phone right to repair shop needs to get busy. The problem arises because the sensors for your Chevy Corvette may be different, for no good reason, than your Chevy Silverado. Different mounting or whatever. Just like in the past your Lincoln Mark V could have front end parts at $800 but the exact same part from a ford truck might be $250. Different part numbers. Same exact part. Well now they do things like create skus based on trim parts that may not even be damaged. But they differentiate the parts you can order. TPMS sensors are particularly overpriced as OEM parts, and they are periodically replaced. Equivalent after market parts? They are significantly cheaper. Car key fob? Or keyed key? The exact same key at the dealer with a FOB, $180 for the pair $200 to program it. After market $25 for the pair, including instructions to program it yourself in the car. Factory parts can be hugely inflated because they stock so many skus for many many years. Standardization is the way to drop the prices. Fewer skus.

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    - Tjp

    I am in wallow with my inner money grubbing capitalistic pig. ... Oink!

  10. Re:For these reasons and more by MachineShedFred · · Score: 3, Funny

    The news I just heard is that we found the guy with the PT cruiser that hasn't rusted to shit, and actually still runs.

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  11. Re:For these reasons and more by MachineShedFred · · Score: 4, Interesting

    There are people that buy Ford F-series trucks for work purposes - a whole lot of them. However, there are plenty of people that buy them for image, and rarely actually use the vehicle for it's intended purpose of hauling things around. Some will use them on the weekend for towing other recreational equipment - camping stuff, boats, etc.

    Also, many people that buy an F-series truck for a business may be better served by an E-series van - it's cheaper, and has roughly the same cargo capacity without the thievery and cargo getting wet if it rains. Any business working in agriculture or other outdoor work is probably served best by the truck, but construction contractors usually go with the van, because they can lock up all their tools and still have room for several 4x8 sheets of wood, wallboard, boxes of tile, etc. without the risk of having all of it ruined should there be weather.

    But vans aren't "cool" so the F-150 is the best selling vehicle in the world by a long way.

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  12. YMMV indeed by raymorris · · Score: 5, Funny

    > I also drive an F250 Super Duty King Ranch ... YMMV

    Your Mileage May Vary indeed.
    It may vary between 10 mpg and 16 mpg.

  13. Re:Ahoy there, AC! by MachineShedFred · · Score: 3, Insightful

    The effects are not long gone. There are many cars that were purposefully destroyed under Cash for Clunkers that could have otherwise been dismantled and resold as used parts. Instead our lovely government had dealerships pouring sand into the engine and running it until it seized in order to qualify for the subsidy.

    The amount of engines destroyed for no purpose was ludicrous, and the remaining fleet of cars where people could have gotten used parts to keep their car running now have much more expensive repairs, if they can find parts at all, for cars that really aren't that old and definitely were not uncommon.

    Cash for Clunkers was a corporate giveaway to the auto industry with a very thin whitewash of "raising overall fuel efficiency" applied to sell it. It was wasteful in practically every way.

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  14. It's not the tech by Tyr07 · · Score: 4, Insightful

    What it is, is advanced marketing techniques, improved market cornering, and a better legal understand to prevent lawsuits for shady business practices.

    The tech, the tech, the tech. The new USB connector, which is the same as the old one, but with a slightly different shape you pay 20$ for. It costs the store 0.70$, and to make it probably less than a fraction of a penny. The 0.70 cents the store pays covers the shipping and logistics of it.

    It's all market price gouging cornering. It's been going on for thousands of years. Greedy people try to corner the market and increase price at the max rate that won't cause rebellion on their products, and lobby to prevent competition, and any competition there is has to play by their rules or else they'll sue them to financial ruin, even if they lose the court case, the money the large company loses suing them is minor, compared to the threat of competition, and the small company loses its market entrance point, it gives time while financially ruining them for the large company to make competing products, and that's what they do.

    You literally have people who know they have no legal ground to stand on, but just the effort to prove that will ruin your company, trashing companies, and making your prices higher.