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Voice Tech Like Alexa and Siri Hasn't Found Its True Calling Yet (recode.net)

An anonymous reader shares a report: As the holiday shopping season approaches, voice-powered smart speakers are again expected to be big sellers, adding to the approximately one-quarter to one-third of the U.S. population that already owns a smart speaker and uses a voice assistant at least once a month. Voice interfaces have been adopted faster than nearly any other technology in history.

While some of this will likely come to pass, the hype might be disguising where we really are with voice technology: Earlier than we think. About a third of smart speaker owners end up using them less after the first month, according to an NPR and Edison Research report earlier this year. Just a little more than half said they wouldn't want to go back to life without a smart speaker. While people are certainly enthusiastic about the new technology, it's not exactly life-changing yet. Today, voice assistants and smart speakers have proven to be popular ways to turn on the radio or dim the lights or get weather information. But to be revolutionary, they will need to find a greater calling -- a new, breakout application.

Smart speakers, like training wheels, are getting people more used to talking to their devices. However, the future of voice probably won't be on speakers at all. The major speaker makers have all added screens to their assistants. Samsung, smartly, is putting its voice assistant Bixby on its TVs, which have the potential to become the smart assistant hub of choice. The key element is the voice assistant, regardless of what device it resides in. Smart assistants will creep into every aspect of our lives and will be available at home and away.

8 of 75 comments (clear)

  1. True calling? by 110010001000 · · Score: 4, Insightful

    Not sure what you are talking about. They are generating billions of dollars of revenue and profits. What do you think their true calling is?

    1. Re: True calling? by peragrin · · Score: 3, Insightful

      It isn't the profits but the usage.

      They don't post profit by user numbers.

      I listened to someone just yesterday go hey Siri and asked a question.

      The question and resulting answers could be found faster by typing wiki subject name.instead the lady goofes off for 15 minutes attempting to get Siri to understand the question and then pull up the various sections of Wikipedia.

      Voice assistants take a simple search or inquiry and lengthen it by minutes to get a response. That you end up having to read anyways

      --
      i thought once I was found, but it was only a dream.
    2. Re: True calling? by Minupla · · Score: 3, Funny

      Not sure I agree. We have one in our living room where we don't have any desktops. We often use it during dinner conversations to get facts to support a position, "Hey Google, when was France invaded during WW II?" or cooking "Hey Google, how long do you boil a potato?" or set a timer "Hey google, set a timer for 7 minutes".

      None of those would be accomplished faster by going upstairs and bringing a system back from sleep and typing the question in.

      And "Hey Google, let there be light!" is just fun :)

      Min

      --
      On the whole, I find that I prefer Slashdot posts to twitter ones because I don't get limited to 140 chars before
    3. Re: True calling? by arth1 · · Score: 3, Insightful

      Voice systems aren't optimal even when humans are listening.
      Much of the automation and overall design we use in our daily lives became popular because it reduced the amount of talking we had to do.
      It might have started with pulling a string instead of calling a servant, but it could have been even earlier, perhaps a library index allowing a monk to find the right manuscript without having to talk to their fellow menk.

      Speech is inefficient and error prone. I predict that a few thousand years down the line, we will have evolved away from it.

  2. True calling? by Anonymous Coward · · Score: 3, Insightful

    Their "true calling" is collecting personal information from the users. And they are very good at it.

  3. Their true calling is already achieved by DNS-and-BIND · · Score: 4, Insightful

    The entire point of these devices is not to be useful by speaking to them. The entire point is to get people to put a freaking microphone in their houses. They can listen to everything. How do you think the device knows how to respond to its name? But that's OK, they pinky swear they delete it all and it will never be used against you.

    Down the road a few years people will get wigged out that they're in a home with no microphone. It will feel weird and unsafe. You'll get people refusing to allow their children to visit the houses of the microphone-less (a pejorative will be coined to describe these anti-progressive Luddites). When I read George Orwell's Nineteen Eighty-Four I thought that the telescreen that watched and listened to everything you did was an incredibly stupid idea that nobody would ever agree to voluntarily. We're already halfway there. How did it come to this?

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    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    1. Re:Their true calling is already achieved by rogoshen1 · · Score: 3, Insightful

      These tech gadgets are basically 'toys'. (Which granted, is a very unpopular opinion here.) Post war boom, consumerism and the resulting infantilism of society, fixing a 'need' through advertising yadda yadda.

      But yeah, somewhere after 1950 the notion of 'growing up' and focusing on work/family was perverted into individualistic consumerism -- did grown men really play with toys to this extent before then?

      Most of these gadgets that you think you need -- or make your life more convenient; really just make you lazy, neurotic, and stupid.

  4. Who is using this stuff? by sjbe · · Score: 4, Interesting

    Voice interfaces have been adopted faster than nearly any other technology in history.

    Really? I find that curious because I almost never see anyone actually using them. Seriously, I just never see anyone using Siri or any of the others and I'm around people using smartphones and tablets constantly. Once it while I see someone do a search on their iPhone or dictate a text message. But if I see it happen more than once a week that's a lot.

    I don't have any problem with the idea of them but in my experience they don't generally work very well outside of a few niche applications. It's almost always faster for me to type what I'm searching for because they screw up the transcription most of the time. (I have the most generic US midwestern accent you can imagine and no speech problems either) I also cannot imagine any practical use for something like Alexa in my house. Your mileage may vary of course but I don't really see the appeal. I have an iPhone and I find Siri nearly useless to the point of it actually being a hindrance at times. I've never used Cortana on any Windows 10 machine and see no point to it. I haven't played with the Google versions much but similarly I don't see much value in it. I also don't like the idea of announcing what I'm searching for in public even when it isn't anything sensitive.