Office 365 Users in Europe, Asia, and Americas Who Have Enabled Multi-Factor Authentication (MFA) Are Impacted by an Outage (theregister.co.uk)

New submitter neo00 writes: Office 365 users in Europe, Asia, and Americas are impacted by a wide-spread outage causing users who have Multi-Factor Authentication (MFA) enabled by default policy to be unable to login to Office 365 and other services reliant on Azure Active Directory. According to The Register: "Microsoft confirmed that there were problems from 04:39 UTC with a subset of customers in Europe and Asia-Pacific experiencing 'difficulties signing into Azure resources' such as the, er, little used Azure Active Directory, when Multi-Factor Authentication (MFA) is enabled. Six hours later, and the problems are continuing."

The Office 365 health status page has reported that: "Affected users may be unable to sign in using MFA" and Azure's own status page confirmed that there are "issues connecting to Azure resources" thanks to the borked MFA."

Official Azure status updates are published here.

Comments

I'm relieved

[bensafrickingenius]

I've been battling this all morning -- took a break to read some Slashdot. :-) I guess I can stop battling it now!

Re:I'm relieved

[Anonymous Coward]

The best thing about going to the cloud, is when something breaks because of Microsoft your clients believe you.

When it's in house, the accountants ALWAYS think it would be better on the cloud....

Re:I'm relieved

[smooth wombat]

But how many times has this happen with Microsoft, vs it happening in your office.

On Friday, no one could use our new Microsoft VPN's MSMFA. We had to wait until late Friday, after working hours, for whatever patch/update/change was made to be rolled back before it worked.

Today we have MFA (which sucks in general) going wonky.

Not long ago we had the latest "upgrade" to Windows 10 deleting people's files. Fortunately it was never pushed out to the masses but only because non-Microsoft testers picked up on the issue.

I could go on, but you should be getting the point. This is becoming a regular occurrence now that "the cloud" is the be all and end all to everything.

Re:I'm relieved

[spacepimp]

This is the third significant outage to occur (impacting bulk users)in the three months since my company has been migrated to O365. There were some affected users last week as well with being prompted for repeated log ins to the servers.

Cloud Upshot

[DarkOx]

I guess the upshot of having your business tied to the cloud is when you have an outage there is a good chance non of your competitors/customers/etc can do any work either!

The Cloud!

[TheDarkener]

Move all your productivity to the cloud, they said.

It will be more productive, they said.

This is the 3rd major outage for MS in 3 weeks

[the_skywise]

XBox live refused to authenticate digital purchases.
Windows 10 refused to authenticate activations.
Now Office365 refuses to authenticate 2FA.
Bad maintenance or are they being systemically hacked?

Re:pftt...

[lgw]

Brilliant: First hotfix... not really working... Second hotfix......close but still no sigar.... Third hotfix...
And no answer on the most important part: Why a hotfix is required in the first place. Why did they, yet again, manage to get into a situation where Azure is FUBAR.

Back in 2014 MS decided that it no longer needed QA. All the QA people either left or moved into dev if they could. Since that time they've had one embarrassing mistake after another. Hardly a coincidence.