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The 'Neo-Banks' Are Finally Having Their Moment (nytimes.com)

After the financial crisis 10 years ago, unhappy customers were expected to flee the megabanks for smaller competitors. It didn't happen. And the big banks became even more entrenched. Now another wave of alternative banks are at it again, and they say they've learned from the mistakes of the upstart banks that tried -- and failed -- before them. The New York Times: Chime, the biggest new name to pop up, has opened two million fee-free online checking accounts and is adding more customers each month than Wells Fargo or Citibank. That has inspired a crop of newer start-ups, like Empower, which started its first fee-free online checking accounts, with lots of digital bells and whistles, in October. Venture capitalists are pouring money into American start-ups that are offering basic banking services -- known as neo-banks or challenger banks. In 2018 so far, American neo-banks have gotten four times as much funding as they did last year, and 10 times as much funding as they did in 2015, according to data from CB Insights.

Big players from outside the consumer banking industry, like Square and Goldman Sachs, are also moving in. "In consumer banking, you have what is one of the largest industries in the United States, in terms of profits, and at the same time one of the least disrupted industries, and the most unpopular with consumers," said Andrei Cherny, the founder of Aspiration, a neo-bank that has attracted nearly a million customers. "Those three things create a perfect storm for disruption." The persistent unpopularity of big banks has been a boon to the newcomers. And they are helped by a new attitude among financial regulators who have grown more comfortable with online banking and young customers who have no hesitation about cashing a check or sending money on a phone.

4 of 121 comments (clear)

  1. I trust my credit unions by DogDude · · Score: 5, Informative

    I don't trust (or use) commercial banks. Every one that I've tried has been garbage.

    I have no reason to trust these start-ups, which I'm sure will be sold as soon as they can to big banks and are selling their "customers"' data all the while.

    I'll stick with my trusty, cheap, and very effective local credit unions, thank you.

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  2. I've twice lived in the USA by FeelGood314 · · Score: 4, Informative

    The banks in the USA are terrible. They are far worse than any other industrialized country and often banking is easier in third world countries. American's also tend to use cash and checks more than everyone else. My kids don't even carry wallets anymore, I doubt you could do that in the USA. The banks just aren't motivated to be convenient like that.

    Also I'm a white male which makes using financial services much easier. There is a certain class and race rigidity in the USA and the financial system is a big part of it.

  3. It's a trick! by Thelasko · · Score: 5, Informative

    Marcus (Goldman Sachs) and Empower (J.P. Morgan) are really just large megabanks in disguise. Marketing at its finest!

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  4. Re:Bad troll by chill · · Score: 5, Informative

    Subtle troll. Nice. However, a lying troll you are.

    The Democrats passed a law requiring banks make loans to risky applicants under the name of political correctness.

    I assume you're referring the Community Reinvestment Act of 1977. But that played almost no part in the problem. Many subprime lenders were not subject to the CRA. Research indicates only 6% of high-cost loans - a proxy for subprime loans - had any connection to the law.

    Enter the Obama regime. They decide to give the banks trillions of dollars to cover these bad loans that the Democrats made them give in the first place.

    The Emergency Economic Stabilization Act of 2008 was done by Republican George W. Bush. Here's his televised address announcing the bailout.

    Small banks have been steadily declining in numbers since 2000. However, total assets and deposits have grown over that same period.

    Yes, regulations passed in the wake of the 2008 financial crisis, notably Dodd-Frank, weigh heavier on small banks. The attempt to standardize or homogenize service offerings runs counter to the small bank model of personalized service and relationship banking. One size fits all regulation is not working and needs changed.

    Firsthand knowledge of customers provides useful information for making sound lending decisions. Credit unions report that delinquent loans peaked in 2009 at 1.82 percent of credit unionsâ(TM) loan portfolios and were down to 1.15 percent at the end of 2012. Community banksâ(TM) loans tend to default at lower rates than loans made by bigger institutions. The rate of loans in default for the first quarter of 2013 on loans secured by residential properties was 3.47 percent for banks with less than $1 billion and 10.42 percent for banks with more than $1 billion in assets. Community banks that are closest to their borrowers may fare best. [Citation: https://www.mercatus.org/system/files/Peirce_BurdensOnSmallBanks_testimony_112613.pdf]

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