Slashdot Mirror
Airlines Face Crack Down on Use of 'Exploitative' Algorithm That Splits Up Families on Flights (independent.co.uk)
Algorithms used by airlines to split up those travelling together unless they pay more to sit next to each other have been called "exploitative" by a government minister. From a report: Speaking to a parliamentary communications committee, Digital Minister Margot James described the software as "a very cynical, exploitative means... to hoodwink the general public." She added: "Some airlines have set an algorithm to identify passengers of the same surname travelling together. They've had the temerity to split the passengers up, and when the family want to travel together they are charged more." It's an issue that will be looked at by the Centre for Data Ethics and Innovation, launched by the government this week to identify and address areas where clearer guidelines and regulation are needed in how data is used. Passengers first started noticing they were being split up from their party if they didn't pay more for allocated seating in June 2017, with Ryanair most commonly associated with the practice.
Not at all. I love how Delta lets me escape the children. Let other people deal with them for 2 hours. Their cost in lost sales on the next flight is a whole lot more than the potential revenue from their extortion.
While I generally agree, if you have kids, it's not necessarily anyone else's duty to make special concessions for you (it IS a CHOICE after all). This I think, crosses the line pretty obviously. It is not that it just so happen that families got split up, which I would totally expect as the larger your party gets, the harder it is to get contiguous seating. However, the claim is that families were specifically targeted and split up to exploit their known desire to sit together. It's quite obviously a predatory practice.
The first flight I ever took as a kid was when I was 6 years old. Back during Eisenhower's presidency. Years later my parents told me that when they purchased my ticket, the airline asked if I was well behaved. They reserved the right to refuse to carry small children due to the 'discomfort' that they might cause other passengers. I was OK and got to spend 10 minutes in the cockpit during the flight.
[Sigh] Those were the good old days.
Have gnu, will travel.
Do you like to watch gladiator movies, Timmy?
It's not just a matter of convenience, "togetherness", and personal desire to keep parents near their children aboard an aircraft. There's a safety issue in letting kids sit next to their parents. If something bad happens aboard the aircraft, a child will instinctively seek out his or her parent for assistance. Having a bunch of panicked kids running around the plane looking for Mom or Dad, or a bunch of panicked adults looking for their children, can screw up attempts to deal with the situation and/or to evacuate the aircraft.
If nothing else, the closer a parent is to their child, the quicker they can take appropriate action if a child starts acting frightened, bored, noisy, or rambunctious in a way that's likely to cause distress to other passengers.