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That Virus Alert on Your Computer? Scammers in India May Be Behind It (nytimes.com)

In India, a hub for tech support centers, a rise in scams forced Microsoft and the police to take action. From a report: You know the messages. They pop up on your computer screen with ominous warnings like, "Your computer has been infected with a virus. Call our toll-free number immediately for help." Often they look like alerts from Microsoft, Apple or Symantec. Sometimes the warning comes in a phone call. Most people ignore these entreaties, which are invariably scams. But one in five recipients actually talks to the fake tech-support centers, and 6 percent ultimately pay the operators to "fix" the nonexistent problem, according to recent consumer surveys by Microsoft.

Law enforcement authorities, working with Microsoft, have now traced many of these boiler rooms to New Delhi, India's capital and a hub of the global call-center industry. On Tuesday and Wednesday, police from two Delhi suburbs raided 16 fake tech-support centers and arrested about three dozen people. Last month, the Delhi authorities arrested 24 people in similar raids on 10 call centers. In Gautam Budh Nagar, one of the suburbs, 50 police officers swept into eight centers on Tuesday night. Ajay Pal Sharma, the senior superintendent of police there, said the scammers had extracted money from thousands of victims, most of whom were American or Canadian.

7 of 98 comments (clear)

  1. This is news for nerds? by Anonymous Coward · · Score: 4, Informative

    Seriously? More like news for the nursing home.

    1. Re:This is news for nerds? by Killall+-9+Bash · · Score: 5, Informative

      More like news from 15 years ago.

      --
      "Prediction: within 10 years, Windows will be a Linux distribution." Me, 7-6-2016
    2. Re:This is news for nerds? by Toad-san · · Score: 3, Funny

      Hardly. I just had two of these earlier in the month, and from "ordinary" web sites as well. Both needed system reboots, one needed _two_ reboots!

  2. Slime by ilsaloving · · Score: 4, Informative

    I #%^&@$%ing hate those things, cause it invariably resutls in a paniced call from family urgently insisting on my help. Especially when it makes that obnoxious beeping noise.

    Jail isn't good enough for these slime.

  3. Re: Indian exports never seem to be very nice by Anonymous Coward · · Score: 3, Interesting

    What a fucking buffoon. Genetic diversity is the key to our species survival. It's a shame that people have resorted to scamming instead of running honest businesses. This is not the fault of a country, but instead caused by runaway capitalism and a lack of morals to make the ends meet. Plenty of that everywhere.

  4. Ducts r us by AndyKron · · Score: 3, Funny

    Warning! The heating ducts in your computer need cleaning. Your files are stuck in the dirt. Call us now!

  5. How to recognize this type of scam by Anonymous Coward · · Score: 5, Funny

    It's easy to recognize these type of scammers.

    They purport to be from Apple or Microsoft and offer to fix computer problems for payment.

    Here's how you can distinguish these as fake calls:

    Neither Apple nor Microsoft will ever fix any computer problem for any amount of money, ever.