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Facebook's WhatsApp Has an Encrypted Child Porn Problem (techcrunch.com)

Videos and pictures of children being subjected to sexual abuse are being openly shared on Facebook's WhatsApp on a vast scale, with the encrypted messaging service failing to curb the problem despite banning thousands of accounts every day. From a report: Without the necessary number of human moderators, the disturbing content is slipping by WhatsApp's automated systems. A report reviewed by TechCrunch from two Israeli NGOs details how third-party apps for discovering WhatsApp groups include "Adult" sections that offer invite links to join rings of users trading images of child exploitation. TechCrunch has reviewed materials showing many of these groups are currently active.

TechCrunch's investigation shows that Facebook could do more to police WhatsApp and remove this kind of content. Even without technical solutions that would require a weakening of encryption, WhatsApp's moderators should have been able to find these groups and put a stop to them. Groups with names like "child porn only no adv" and "child porn xvideos" found on the group discovery app "Group Links For Whats" by Lisa Studio don't even attempt to hide their nature.

Better manual investigation of these group discovery apps and WhatsApp itself should have immediately led these groups to be deleted and their members banned. While Facebook doubled its moderation staff from 10,000 to 20,000 in 2018 to crack down on election interference, bullying, and other policy violations, that staff does not moderate WhatsApp content. With just 300 employees, WhatsApp runs semi-independently, and the company confirms it handles its own moderation efforts. That's proving inadequate for policing at 1.5 billion user community.
It's a similar problem that WhatsApp, used by more than a billion users, is facing in developing markets where its service is being used to spread false information.

3 of 156 comments (clear)

  1. Re:Doesn't WhatsApp have "end to end encryption?" by Anonymous Coward · · Score: 5, Informative

    Group names, profile names, and profile pictures aren't encrypted. TFA is about group names indicative of CP.

  2. Re:Doesn't WhatsApp have "end to end encryption?" by dissy · · Score: 4, Informative

    Uh, hang on a cotton-pickin' second. Isn't WhatsApp supposed to have "end to end encryption?"

    They do but they have groups as well.

    Similar how this very post is encrypted end (my browser) to end (the slashdot server) yet you can read it.
    In fact the headline is equivalent of saying "Slashdot has an encrypted web troll problem" - the encrypted part literally has nothing to do with it.

  3. Re:It's encrypted by rogoshen1 · · Score: 3, Informative

    Not sure either. BUT it sounds like a lot of piracy is going on. As hollywood and the RIAA have taught us -- it should put the producers out of business. So, it hopefully might be a self limiting problem?