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Mozilla Thunderbird Outlines Plans For 2019: Addressing UI Lags, Performance Issues; Improved 3rd-Party Email Integration, Encryption Usability (mozilla.org)

For years, Mozilla has largely neglected development of Thunderbird, an email client it owns. But the company, which grew its team to eight staff last year, says it plans to address most of the issues that users have complained about and add six more people to Thunderbird staff this year, it said in a blog post. In the blog post Wednesday, the company said: Our hires are already addressing technical debt and doing a fair bit of plumbing when it comes to Thunderbird's codebase. Our new hires will also be addressing UI-slowness and general performance issues across the application. This is an area where I think we will see some of the best improvements in Thunderbird for 2019, as we look into methods for testing and measuring slowness -- and then put our engineers on architecting solutions to these pain points. Beyond that, we will be looking into leveraging new, faster technologies in rewriting parts of Thunderbird as well as working toward a multi-process Thunderbird.

[...] For instance, one area of usability that we are planning on addressing in 2019 is integration improvements in various areas. One of those in better Gmail support, as one of the biggest email providers it makes sense to focus some resources on this area. We are looking at addressing Gmail label support and ensuring that other features specific to the Gmail experience translate well into Thunderbird. We are looking at improving notifications in Thunderbird, by better integrating with each operating system's built-in notification system. By working on this feature Thunderbird will feel more "native" on each desktop and will make managing notifications from the app easier.

The UX/UI around encryption and settings will get an overhaul in the coming year, whether or not all this work makes it into the next release is an open question â" but as we grow our team this will be a focus. It is our hope to make encrypting Email and ensuring your private communication easier in upcoming releases, we've even hired an engineer who will be focused primarily on security and privacy.

115 comments

  1. Thoughts by DaMattster · · Score: 3, Insightful

    It's good to read that Mozilla is re-committing to development of Thunderbird. I happen to like Thunderbird and use it daily. Yes, it's UI can be clunky at times and it does need some work, but the bottom line, is that it is still better than M$ Outlook.

    1. Re:Thoughts by Anonymous Coward · · Score: 0

      I experience serious UI lag when I try to post YouTube videos in the express bus between San Jose and Palo Alto and I don't even use mozilla!

    2. Re:Thoughts by PeeAitchPee · · Score: 4, Insightful

      And infinitely better than Google's horrible, completely unusable GMail "UI". For people who want an open source, Outlook-style drag-and-drop front-end for GMail, Thunderbird has been the way to go for a long time, but it has been plagued by the slow downs and other problems lately that are mentioned in TFS. Glad to hear they've acknowledged this and are at least considering fixing the issues.

    3. Re:Thoughts by Anonymous Coward · · Score: 0

      it is still better than M$ Outlook

      Apples and oranges. Try to survive in a Microsoft-dominated corporate environment with Thunderbird...

    4. Re:Thoughts by Anonymous Coward · · Score: 0

      Creimertard. Delete thread.

    5. Re:Thoughts by fluffernutter · · Score: 1

      Is there any other free mail client that works (better)? Web clients just suck. Nothing like entering an entire email and then losing focus when you backspace at the end, thus triggering browser back-history.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    6. Re:Thoughts by dysmal · · Score: 4, Insightful

      Am I the only one that expects Mozilla to start removing buttons and bricking popular extensions like they did in FF and find new and exciting ways to make T-Bird a clone of GMail?

      As a long time Mozilla user (since before T-Bird and FF split from the Mozilla suite), I'm glad to see them putting some effort into this project again but it's hard to trust these crack heads!

    7. Re: Thoughts by Anonymous Coward · · Score: 0

      Is that some kind of meta-commentary on how rude and obnoxious those who post YouTube videos over public connections are?

      In my neck of the woods, when somebody tries to post video, it causes UI lag for everybody using the same connection, say Verizon or AT&T, or public wifi, etc. It doesn't whether the others are on Slashdot, YouTube, FoxNews, MSNBC, NewYorkTimes, Facebook, Twitter, or whatever.

      Bandwidth oversaturation causes UI lag, and ONE video is equal to about 1,000 commuters connecting to other sites, with an average of 40-50 simultaneous connections at once. So one person posting YouTube videos causes UI lag for 1,000 commuters.

    8. Re:Thoughts by bogaboga · · Score: 1

      ...better than Google's horrible, completely unusable GMail "UI"...

      While I also "hate" GMail's interface, I acknowledge the fact that others may see no problem with it. To this end, I ask that Google makes the visibility of [some of] its GMail interface items optional.

      I for one do not need everything crammed up into my face.

      Conversely, with Google's track record, I am not surprised that they can't execute properly. Let's remember that this is a company that has still failed to deliver on a truly workable SMS/Messaging application on its wholly owned Android OS.

    9. Re: Thoughts by Anonymous Coward · · Score: 1

      I'm completely with you on the "webmail UI sucks" thing, but come on, major webmail providers save your email as a draft within seconds when you stop typing. Complain about something worthwhile please.

    10. Re:Thoughts by Mashiki · · Score: 2

      Let's hope they're just going to fix it, and not try to "improve" it like they did with firefox, or google did with gmail.

      --
      Om, nomnomnom...
    11. Re:Thoughts by jellomizer · · Score: 1

      I havn't really found an email client for PC that I really like. Oddly enough email from my Phone is much easier then via the PC most of the time. Takes less time to load up and emails render correctly, and send out. Currently I will actually opt for the Web Interface over the actual application.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    12. Re:Thoughts by Anonymous Coward · · Score: 0

      Actually, I wouldn't mind an Outlook client for Linux as it has some nice features. But I use Thunderbird as it's the best mail client currently available for Linux (I've given several others a try).

    13. Re: Thoughts by Anonymous Coward · · Score: 0

      this is 'murika. i dont have to care about others when i use muh internets. i paid for it therefore i can use however the fuck i want. THATS what it means to be an 'murikin. i got mine so fuck you. the rest of you can diaf and foad.

    14. Re:Thoughts by SadOldTechie · · Score: 1

      Am doing it right now. Thunderbird has been my daily email client for 10 years plus. Very glad they are doing this - long live Mozilla!

    15. Re:Thoughts by Anonymous Coward · · Score: 0

      How well does it do everything other than mail? Like schedules and tasks and OneNote integration and such? I'd love to ditch Outlook if Thunderbird is a drop-in replacement, but I can't give up a lot of functionality to do so.

    16. Re:Thoughts by Anonymous Coward · · Score: 0

      Thunderbirds on my reinstall this years vow and to never login to Gmail via web browser for *desktops*

      I saw how desktop-chrome never forgets you and your unique ID if you ever login to gmail, even if you choose "clear browser data" or their other reset to defaults options.

      disgusting how tracking has become pervasive into every nook and crannie of every system.

      Honestly, i'm moving toward a 'game' computer and a Qubes / Whonix ephemeral browsing experience for everything else. its still tricky/hard to do.

    17. Re: Thoughts by ctilsie242 · · Score: 1

      Tragedy of the commons. Best way for a place to mitigate this is QoS, but that would take some work on the Wi-Fi provider side.

    18. Re: Thoughts by Anonymous Coward · · Score: 0

      Also, start using proper browser. That backspace feature has always been insane, and all the good browsers dropped it years ago.

    19. Re: Thoughts by Anonymous Coward · · Score: 0

      Hello Mr Trump.

    20. Re:Thoughts by Anonymous Coward · · Score: 0

      You are not alone. Mozilla will release their UX experts to re-design the UI and MBAs to remove half of the features. The performance, or lack of it, of the Thunderbird is what killed it. The TB developers should just subscribe to LKML and they would immediately see what is wrong with it. A hint: it is not the UI.

    21. Re:Thoughts by Anonymous Coward · · Score: 1

      How well does it do everything other than mail? Like schedules and tasks and OneNote integration and such? I'd love to ditch Outlook if Thunderbird is a drop-in replacement, but I can't give up a lot of functionality to do so.

      Outlook can't even do mail right. Try searching with Outlook connected to an exchange server. Good luck. Even when you KNOW there is a message you are trying to find, Outlook can't find it. If you're not sure there was a message, you never know if there really ever was. I have to periodically dump my work mail into MailStore to be able to do search properly. I even have better success searching with Thunderbird configured to IMAP on our email. Outlook sucks donkey balls.

    22. Re:Thoughts by markdavis · · Score: 1

      >"I havn't really found an email client for PC that I really like. "

      Have you tried Claws? It is powerful, local, loads instantly, operates very fast, very configurable, very keyboard friendly (although fully GUI), and has lots of nice features. Plugins allow it to do spell checking, view HTML, encrypt, handle TNEF, antispam, scripting, calendar, and lots of other nice things.

      Although it doesn't compose HTML Email, but I think of that as a FEATURE. I have 150 people using it at work, and it really does a good job.

      https://en.wikipedia.org/wiki/...

    23. Re:Thoughts by Anonymous Coward · · Score: 0

      Why would you do schedules and tasks in a mail program? Those are other tasks than mail, and so belongs in other apps. MS mashing all these things into a single app is not a reason for others to do the same. Replace outlook with thunderbird and a couple of other apps . . .

    24. Re:Thoughts by u801e · · Score: 1

      As a long time Mozilla user (since before T-Bird and FF split from the Mozilla suite), I'm glad to see them putting some effort into this project again but it's hard to trust these crack heads!

      Well, if they really mess up Thunderbird, I can always switch back to Seamonkey.

    25. Re:Thoughts by Anonymous Coward · · Score: 0

      Don't forget the "experiments"(read: advertisements) that they share with users!

    26. Re:Thoughts by chrish · · Score: 1

      Every year or so, I go looking for a Thunderbird replacement, and every year or so, I end up back at Thunderbird. I don't even do anything weird with it, I just use it for email.

      All of the other free/open source email clients are awful in one fatal way or another. They've mostly all been abandoned for years, presumably because webmail (Gmail, or ProtonMail, or whatever) got "good enough", or people are just using their phones.

      Mailbird and Mailspring are sort-of promising, but they don't have local spam filters. My mail host (pobox.com; long-term user, but otherwise unaffiliated) does a good job of filtering spam, but things still get through and I like to be able to kill them automatically.

      Mailspring has at least acknowledged that this would be a good feature; Mailbird seems to think your mail host's filtering should be fine. I guess none of them have had the same email address for decades...

      I look forward to Thunderbird getting some attention again.

      --
      - chrish
    27. Re:Thoughts by chrish · · Score: 1

      Outlook on Mac can't even connect to iCal calendars anymore. This feature seems to have vanished when they "improved" the UI.

      Outlook on Mac can't even search a folder, all searches are current-message only. WTF, I can read the current message, but I can't easily find something in a few thousand saved messages.

      Outlook on Android can't connect to shared mailboxes or shared calendars, unless they've recently added this ability without notifying existing users about it. It's literally just an IMAP client that barely knows how to do ActiveSync with your Exchange server.

      --
      - chrish
    28. Re:Thoughts by Martin+Blank · · Score: 1

      Thunderbird comes bundled with the Lightning calendar add-on and has since v38. IIRC, if you use an account that includes a calendar (Gmail, Yahoo, Exchange, etc.), it automatically syncs the calendar, though you can disable it.

      --
      You can never go home again... but I guess you can shop there.
    29. Re: Thoughts by fluffernutter · · Score: 1

      i have current firefox

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    30. Re:Thoughts by arglebargle_xiv · · Score: 1

      No, because of it's one great feature, Mozilla doesn't care about it. There are what, eight people in the team, all of them probably developers who care deeply about Thunderbird, and not a bunch of we-know-what's-best-for-you UX wankers and user empowerment executives and sales and marketing managers and Asa Dotzler and all the other crap that's turned Firefox into what it is today.

  2. Crypto by AmiMoJo · · Score: 1, Interesting

    What we really need is for the major webmail platforms to implement GPG in a way that is basically transparent to users. Doesn't have to be perfect, just better than nothing and off those of us who do want perfection the opportunity to use a really secure dedicated client.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    1. Re:Crypto by PeeAitchPee · · Score: 1

      There's a very strong argument to be made that if you really require GPG, you shouldn't be using one of the major webmail platforms in the first place, given the companies who own and provide them.

    2. Re:Crypto by Anonymous Coward · · Score: 0

      I think the main thing is that if I give my key to the webmail provider to make it transparent, then while my emails are end to end encrypted, the webmail provider can still look at them, unless you do some tricks with the web browser. (There is also the detail that they have your private key and if someone else got it they could work on decrypting it).

      I seem to recall an add-on existed for Firefox which handled the crypto locally and stuck the encrypted stuff in the emails to be sent, and decrypted the encrypted emails on the fly. I don't recall if it supported attachments or not, and it may still exist, I haven't looked in a while.

    3. Re:Crypto by fluffernutter · · Score: 1

      That would go against their goal of scanning everything.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    4. Re:Crypto by Anonymous Coward · · Score: 0

      That's why Cdreimer left /. after 20 years and posted 100+ videos in 2018. His trolls are still butthurt that he left them alone with APK.

      The thing to do for him: post more videos :)

    5. Re:Crypto by AmiMoJo · · Score: 2

      Sure. What I'm saying is that even imperfect use of GPG is better than no GPG, and widespread adoption would likely lead to some decent implementations in popular clients anyway.

      Maybe GPG isn't the right software. It is a bit clunky for ordinary users.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    6. Re:Crypto by Anonymous Coward · · Score: 0

      Something as simple as a standard on how to handle subject headers would be a big improvement.

      Say, something like "Look for keyword "GPG encrypted subject" as the subject, embed the ACTUAL subject into the message body with a markup tag, and then encrypt it like normal."

      The presentation application would read "Oh, it's a GPG encrypted subject!", It would then check to see if there is a cipher keyset for that sender, then it would ask the user for their GPG passphrase. Once that is supplied and decrypt can happen, it looks in the message body, retrieves the markup line, and populates the subject field.

      Woo. So hard.

      Similar for attachments. Allocate a markup tag for a binary data stream with filename metadata, say something like this

      (insert binary data here)

      and append it to the bottom of the message text that gets sent through GPG.

    7. Re:Crypto by Kjella · · Score: 1

      What we really need is for the major webmail platforms to implement GPG in a way that is basically transparent to users. Doesn't have to be perfect, just better than nothing and off those of us who do want perfection the opportunity to use a really secure dedicated client.

      How would that give any meaning? Like they create a GPG key for every user@gmail.com, you query gmail.com for it and encrypt to that key and gmail gives the user the encrypted message and the key to unlock it. If you talk to a fake gmail.com to find the key the content is compromised. If the account in compromised, so's the key. If gmail itself is compromised, it has the key and can simply decrypt it themselves. The only way it's secure is if you contact the correct gmail.com and neither the server nor account is compromised. Which is exactly like plain text mail, so what you suggest is nothing but security theater.

      --
      Live today, because you never know what tomorrow brings
    8. Re:Crypto by Anonymous Coward · · Score: 0

      Doing in the browser itself with some client-side shennanigans (I hate to suggest javascript, but this would be a (shudder) reasonable use.) seems doable.

      Storing GPG keys/signatures as locally cached files (similar to cookies) means never sending them to the webhost, while still getting the same transparency. the actual decryption and presentation of the message bodies is done client-side with the javascript code.

      the issue would be auditing that the webhost has not "For national security purposes, citizen!" decided to start scraping those keys as back messages in a future release of their web platform. Short of auditing the code on each and every page load, there is no way to do that.

    9. Re:Crypto by Anonymous Coward · · Score: 0

      Yeah - but if the major platforms use GPG, a Thunderbird user with a private mail server can interoperate with them. And then that Thunderbird user can interoperate with another Thunderbird user without any reconfiguration.

      Same justification goes for using email in the first place. You may be beholden to Evilcorp if you're using their email service, but at least free folk can talk to you, rather than being shut out as if you were using Facebook Messenger, Whatsapp, etc.

    10. Re:Crypto by Anonymous Coward · · Score: 0

      > What we really need is for the major webmail platforms to implement GPG in a way that is basically transparent to users.

      We needed that some 15 or 20 years ago. Now it's too late. PGP is dead, or rather, never took off in the first place!

      Why? Because all open-source coders, among them definitely the Thunderbird Devs, have completely dropped the ball on this!

    11. Re:Crypto by ctilsie242 · · Score: 2

      OpenPGP/GPG has two advantages. It is pretty much the only encryption mechanism that doesn't depend on how messages are stored or transported. A GPG encoded message is just as secure going through E-mail as it is via Facebook, SMS, Signal, Telegram, a file on a FTP site, or a file on a USB flesh drive. I can put files on a public Amazon S3 bucket encrypted for another person fetching them , and know that the data will be protected.

      Another advantage is the WoT. Yes, you can use a CA as a trusted introducer, but from there, if you know someone personally, you can sign and vet their key. That way, damage done by a rogue CA can be mitigated by people signing the CA's key with zero trust allowed.

      GPG isn't harder than any other crypto. It is just the fact that it is applied before everything else in the process makes users not want to deal with it, compared to a little push button that turns on a lock icon.

    12. Re:Crypto by Anonymous Coward · · Score: 0

      Keep the private key only on a users system. even if the gmail was compromised, they couldn't decrypt any message without the private key, which they don't have. Even if they *somehow* get a new keypair, they still can't decrypt the old/original emails.

    13. Re:Crypto by Anonymous Coward · · Score: 0

      > I seem to recall an add-on existed for Firefox which handled the crypto locally

      This one is decent for browser/webmail: https://www.mailvelope.com

      There are also webmail services like https://mailbox.org , who offer crypto capabilities within their (server-side) UI.

    14. Re:Crypto by Anonymous Coward · · Score: 0

      Actually, the place to start is with companies like Apple, Microsoft, and Mozilla: the mail client makers. GPG/PGP/SMIME can only be secure if they are implemented client-side and pass no information to the server other than a public key along with outgoing mail. The private key should never hit Gmail/Outlook365/insertCloudServiceHere.

      That rules out webmail completely, and perhaps the hardest step of the process of getting people to encrypt mail has to be improving the client software experience to the point that people are willing to drop webmail.

      After that, much of the logic is already done. Every mail client that hopes to get business from the US federal government already implements SMIME, because the Department of Defense uses it; adding PGP/GPG wouldn't be hard, but a general movement towards encryption could just leverage the SMIME support that's already baked into practically everything. Using SMIME on Apple products (whether tablet or computer) is already pretty straight forward. On macOS, if you can get an SMIME cert from a provider, Apple's Keychain manages it for you very well and automagically enables buttons to sign and/or encrypt mail in the Mail app. It's a bit harder on iOS, but not much. It's not much harder on MS Outlook, and I remember having it set up back in the mid 2000's on KMail and Thunderbird, I think. Getting it to work on Alpine is harder, but we can leave Alpine out of the general discussion.

      The biggest obstacle to implementing SMIME today is getting a key signed by a CA. Apple and MS could improve the user experience and willingness to use certs by running their own key signing servers and making key generation and signing part of the OS installation process and maintenance: if the major OS vendors had their own servers for signing SMIME or PGP/GPG certs, the user could be given the choice to be walked through a very simple key-generating/signing process whenever they install an OS using a vendor account (like Apple's iCloud) that includes an e-mail address, any time they add a new e-mail address to the system, or on a yearly basis. The key, of course, would be kept client-side as it is now on those systems. Mozilla could do something similar on new installs or adding new accounts - ask whether the user wants to generate a key and get it signed, and handle that through a signing server under Mozilla's control.

      I wonder how much it would take to move OS vendors and Mozilla towards being willing to run their own key signing servers. I wonder why they haven't already.

    15. Re:Crypto by Anonymous Coward · · Score: 1

      There are 2 new(?) standards that make it pretty painless.One is Autocrypt (requires only the mail clients to support it), the other is Web Key Directory/Web Key Service. I think mail providers can implement WKS.
      Thunderbird (via enigmail) supports both. And I think K9 supports them too.
      1. https://autocrypt.org/
      2. https://wiki.gnupg.org/WKD

    16. Re:Crypto by Cid+Highwind · · Score: 1

      Yes, it's definitely because an entire generation of coders all dropped the ball.

      Not because making PGP transparent to end-users who don't know or care about the "web of trust" or the difference between public and private keys is an intractable problem.

      --
      0 1 - just my two bits
    17. Re:Crypto by markdavis · · Score: 1

      >"What we really need is for the major webmail platforms to implement GPG in a way that is basically transparent to users."

      I couldn't agree more. But it needs to be standards that work on all Email, not just webmail. Encryption is just a nightmare of complexity for "normal users" when it comes to Email. There are "solutions" now for just certain platforms, which make them not really standards and hostile to anyone not using those platforms.

      OpenPFP/GPG is as close as we have to this. But it is not easy to set up and maintain; and typical users just can't handle it.

    18. Re:Crypto by Anonymous Coward · · Score: 0

      How are you going to implement PGP on a website without the webmail provider being able to sniff the cleartext or passphrase?

    19. Re:Crypto by AHuxley · · Score: 1

      Nobody wants to give content away to the next PRISM.
      Thanks to PRISM people now want and know to try for "perfect".

      --
      Domestic spying is now "Benign Information Gathering"
    20. Re:Crypto by AHuxley · · Score: 1

      The "imperfect" use of crypto is what allowed telcos and OS wide open to the NSA and GCHQ.
      Find some people with skills and work on crypto thats is GUI friendly and is actually "crypto".

      --
      Domestic spying is now "Benign Information Gathering"
    21. Re:Crypto by AmiMoJo · · Score: 1

      It won't stop anyone persistent, but it will frustrate bulk surveillance. The goal is to make mass spying more expensive, to the point at which it becomes impractical.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    22. Re:Crypto by Martin+Blank · · Score: 1

      Google was working on this a few years ago with the e2email project, but eventually canceled it--erm, I mean, moved it out to "community support." While I know that a lot of people think it was because it would get in the way of advertising, the project included a brutally honest threat assessment. I use it as an example of a thorough threat analysis as it's fairly lengthy but covers just one browser extension, not an entire browser, OS, or networking environment.

      --
      You can never go home again... but I guess you can shop there.
    23. Re: Crypto by Anonymous Coward · · Score: 0

      No, homosexual, PGP could easily be transparent. As for checking signatures? People will check signatures as seriously as they check email addresses.

  3. looks like problems ahead by Anonymous Coward · · Score: 3, Interesting

    When Mozilla spoke of bettering Firefox for the last years, the result for me was to revert to Seamonkey. Thunderbird was not affected by the "betterment" because it has been layed aside for some years now by Mozilla. How come that I read this announcement as a clear sign of "Danger, Will Robinson!"?

    1. Re:looks like problems ahead by Anonymous Coward · · Score: 0

      Because you're of the mindset that any change is bad.

    2. Re:looks like problems ahead by Anonymous Coward · · Score: 0

      That's why Cdreimer left /. after 20 years and posted 100+ videos in 2018. His trolls are still butthurt that he left them alone with APK.

      The thing to do for him: post more videos :)

    3. Re:looks like problems ahead by Anonymous Coward · · Score: 4, Insightful

      They removed all of the features that differentiated Firefox from Chrome.
      They made it impossible to stop the loading of ads, as opposed to loading them without showing them.
      They removed the option to ask before setting cookies.
      They deprecated DownThemAll and made it impossible to create a replacement.
      I can think of 2 advantages Firefox has left over Chrome: it's open source, and you can turn the menu bar back on.
      There's a huge difference between "any change is bad" and "these changes are bad". Changing defaults is fine, but it's bad to remove options.

    4. Re:looks like problems ahead by Anonymous Coward · · Score: 0

      Are you saying all the current Firefox ad blockers only hide the ads? The ad servers are all still hit?

    5. Re:looks like problems ahead by Anonymous Coward · · Score: 0

      They made it impossible to stop the loading of ads, as opposed to loading them without showing them.

      [Citation needed]

    6. Re:looks like problems ahead by Anonymous Coward · · Score: 0

      Have you read the email they link to?

      For the most popular add-on features, it doesn't make a lot of sense to
      keep them as add-ons. Most users don't know about add-ons => won't ever
      find out the feature exist, and many traditional add-ons are not going
      to be updated to be WebExtensions. There is of course the benefit of
      having the maintenance responsibilities distributed, but it would be
      preferable if the (former) add-on authors were to maintain the code
      in-tree, and that way also easily get involved in other areas, as well
      as in fixing actual bugs instead of working around them.

      Is it just me or are they trying to get rid of all (not purely cosmetic) addons now? It's certainly illusory to make all addons native, except for something as basic as Enigmail -- but that would need a total rewrite.

    7. Re:looks like problems ahead by Godwin+O'Hitler · · Score: 1

      I consider only two add-ons to be essential. The first one deals with the winmail.dat bug in mails received from Outlook users, and the second deletes attachments as I have no reason to preserve the sometimes huge volumes inside an e-mail archive.

      If the overhauled Thunderbird breaks these, it gets removed from my machine. But those aren't the only changes that might make me do that.

      --
      No, your children are not the special ones. Nor are your pets.
    8. Re:looks like problems ahead by thegarbz · · Score: 1

      but it's bad to remove options.

      Not always. Removing options:
      - Removes bugs in turn reducing potential security vectors.
      - Reduces complexity making software easier to use and maintain.

      And several of your complaints of things they removed were done so because of other's complaints into how the underlying architecture was limited: lack of threading, lack of sandboxing, security nightmares, compatibility problems between releases, to say nothing of the instabilities and memory leaks extensions were able to cause.

      It always helps to remember that things are removed for a reason, it may not be the reason *you* want, but there is a reason.

  4. Haven't updated since v52 by Anonymous Coward · · Score: 0

    The new API f'ed up some of the best extensions... No Message Pane Sort by Mouse, Minimize on start and close, hide local folders... (MinimizetoTray revived as well, but that one got Reanimated on the new API)

    Why is it that all of these extremely basic features are absent from Thunderbird base package? I have no idea.
    I don't want your God damn local folders, hide them!
    I want Thunderbird to always be open with Windows, but not stay in my taskbar, send it to the systray where it belongs!
    Why is there no options to disable sorting by default!? I keep clicking on From/Subject and what not when trying to open the latest email at the top!

    1. Re:Haven't updated since v52 by Anonymous Coward · · Score: 0

      That's horrifying. The systray should be for status indicators, this XP-era nonsense where major applications use it as a secondary taskbar needs to die.

  5. Re:I'll switch as soon as profiles work by Anonymous Coward · · Score: 0

    This is about Thunderbird, not FF. Did you read the headline?

  6. Mozilla is very good... by Anonymous Coward · · Score: 0

    ... at trying their level best and getting it just not quite entirely wrong.

    Examples? Failing to fix the download timer but papering it over as if the user is an idiot for one. For another, what thunderbird+enigmail does when forwarding multipart/alternative with encryption. It takes some serious braindeaderity to come up with shit like that.

    Entirely wrong and entirely bad is the purview of redmond, of course. But mozilla is truly the "off" brand of "wrong".

  7. Logo by ArchieBunker · · Score: 0

    How about fixing the logo so it doesn't look like a blue wig on a planet?

    --
    Only the State obtains its revenue by coercion. - Murray Rothbard
    1. Re:Logo by Anonymous Coward · · Score: 0

      It's a blue wig on an envelope. Get it right.

  8. Re: I'll switch as soon as profiles work by Anonymous Coward · · Score: 0

    Eggs meet basket

  9. Re: I'll switch as soon as profiles work by Anonymous Coward · · Score: 0

    On top of that, I do use profiles with Firefox today. If you have a problem with them then try googling for a solution.

  10. Preferences by sjbe · · Score: 1

    And infinitely better than Google's horrible, completely unusable GMail "UI".

    That's a matter of personal preference. I've been a long time user of both and while I don't love the Gmail UI, I generally find it more practical than I do the Thunderbird UI most of the time. Plus it has the HUGE advantage of being the same and available from any computer anywhere. This may or may not matter to you but it is a big benefit to me.

    I've always wanted Thunderbird to give me a compelling reason to use it more than I do but it's just stagnated for so long I moved on for most of my workflow. I still have it installed and I fire it up now and then but for me at least, GMail's web client works just as well if not better most of the time and requires less overhead to manage. Hell they don't even have a 64 bit version released yet except on the daily channel for testers. If they provide better integration with GMail (and other services) that could improve things. The UI on Thunderbird is pretty clumsy and hasn't really improved much in the last 10 years.

  11. Reliability by Thelasko · · Score: 1

    Can they fix it so it doesn't lose connection with my mail server so often? I'm tired of having to restart it all of the time!

    --
    One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
    1. Re:Reliability by Anonymous Coward · · Score: 0

      Another sore spot is hanging on LDAP address book lookups.

  12. Gmail Support by Anonymous Coward · · Score: 0

    You can't support gmail until they implement IMAP properly.

    1. Re: Gmail Support by Anonymous Coward · · Score: 0

      gmail, or thunderbird? i have no issues with imap on thunderbird and other imap servers.

    2. Re: Gmail Support by Anonymous Coward · · Score: 0

      gmail. tbird works fine on standard IMAP servers. Google does not really do IMAP properly, they do their own thing, no folders, but tags, which they process on the fly on their end to appear as imap folders to the client - but when your email users routinely have mailboxes over 25GB in size with hundreds of folders, gmail chokes, it takes forever for it to send the folder data to the client.

      huge gmail email accounts are even worse on outlook. Outlook can take well over 2 minutes to sync imap folders (default is to do so every 5 min I think). It is more tolerable in thunderbird (30-60s), the outlook imap client amplifies the issue.

      Rackspace hosted email does not have this issue. Email on my own servers does not have this issue.

      The issue is google trying to be cute with its own brain-dead imap implementation. (probably written in python by some latte suckin hipster with no consideration for server resource use - its agile, that fixes everything right?)

  13. Why GPG won't conquer the world by sjbe · · Score: 0

    What we really need is for the major webmail platforms to implement GPG in a way that is basically transparent to users.

    Several problems with that statement.
    1) GPG like most other end-to-end public key encryption requires substantial maintenance and knowledge on the parts of the end users to be properly effective. Good luck explaining proper public/private key maintenance to my technologically impaired mother.
    2) There appears to be no way to reconcile ease of use with security to a degree acceptable to a non-paranoid non-technical user
    3) Using GPG on a webmail system pretty much defeats the entire point of such encryption since you have to trust the message in plain text at some point to a third party of unknown trustworthiness. (do you REALLY trust Google/Apple/Microsoft/Yahoo/etc that much?)
    4) The overhead of using GPG (or similar) in a properly secure way is well beyond the capabilities or interest level of most users.
    5) Both the sender and recipient need to be willing and able to participate and deal with the overhead of encryption AND know how to generate/handle keys securely.

    None of these problems are unique to GPG so I'm not bashing that product. It's good at what it does but any other public/private key encryption will have more or less the same issues.

    Doesn't have to be perfect, just better than nothing and off those of us who do want perfection the opportunity to use a really secure dedicated client.

    If it isn't perfect, it isn't secure. And while I agree with your sentiments there appears to be no practical way to resolve the challenges above such that it would become accessible/useful to all but the most tech savvy of users.

    1. Re:Why GPG won't conquer the world by Anonymous Coward · · Score: 0

      3) Webmail has to die. There simply is no alternative. In a time when users carry phones with client apps on them, I don't see why we still have webmail. How often does someone log in to a full computer that doesn't belong to him or her instead of just checking their phone to read e-mail?
      1, 2, 4, and 5) The OS could do more to facilitate proper key management. Apple's Keychain framework goes a long way toward providing a safe avenue for keys to be shared between computers, although it doesn't do that yet. OS makers could run key signing CAs themselves and sign certs for users authenticated to an ID system, which MS and Apple both have. It would look something like this on a Mac:

      I sign into my iCloud-enabled Mac and add an e-mail account to the machine. Keychain reports that it has no mail signing/encryption (SMIME) key for that account, and e-mails sent in plain text is dangerous. It asks if I'd like to import a key I've already made, or if I'd like to make a new one. If the former, it imports a cert and stores it the way that Keychain usually does; if the latter, it generates a private and public key and sends the public key to an Apple CA server for signing, and it stores the keys appropriately. As a bonus, Apple maintains a directory of signed public keys so that you can verify someone's public key against that directory entry. Every year the OS silently updates my keys for me.

      A paranoid user won't freak out: he'll just use PGP on top of the built-in SIME and paste his encrypted key into mail. The advantage is that everyone's mail gets automagically encrypted.

  14. Don't break it! by Fuzi719 · · Score: 3, Insightful

    I've used Thunderbird forever. I use it to access my Gmail account (IMAP) and have had no issues with it. I also have used the Lightning integration to access my Google Calendar successfully for many years. I couldn't live without them. My only issue is with the Thunderbird team breaking so many extensions every time they update.

  15. Thunderbird bugs that they haven't addressed by whitroth · · Score: 2

    1. An option, in about:config, that says DO NOT SEND ME A COPY WHEN I HIT REPLY ALL. No, you're wrong, a lot of us do not want that copy.
    2. The bug in addressing. When you have a list of recipients, and you go to delete one (say, from your reply all), and you highlight it with the cursor and accidentally go up one, it *adds* a blank line.
    3. Tabbing in addressing is broken. I can tab back from subject to the last person, but then, if I hit back tab again, it does *not* go up to the previous recipient.

    1. Re:Thunderbird bugs that they haven't addressed by Anonymous Coward · · Score: 0

      Hey whitroth! Why are you posting this here? Mozilla has a bug reportor. Try that, and maybe those bugs will be addressed. Otherwise, great post! Keep up the good work, we're all counting on you! Don't let us down!

    2. Re: Thunderbird bugs that they haven't addressed by Anonymous Coward · · Score: 0

      It's already been posted and Mozilla refuses to fix itZ

  16. Are they finally going to support winmail.dat? by greenwow · · Score: 1

    More and more of our customers are switching to Outlook, so it's a pain to train people to save the file and run tnef at the command line. Yes, it's proprietary, but Microsoft is pushing it hard so the problem is just going to get worse.

    1. Re:Are they finally going to support winmail.dat? by snapsnap · · Score: 5, Informative

      There's an add-on named LookOut (fixed version) for Thunderbird that handles attachments form Microsoft. I work for a company that is now doing some vendor work for Microsoft, so we had to either switch to Outlook or find a solution that worked with a standard email client. Fortunately, that add-on exists and was recently fixed.

    2. Re:Are they finally going to support winmail.dat? by Anonymous Coward · · Score: 0

      https://addons.thunderbird.net/en-US/thunderbird/addon/lookout/

      Used to work great, but newer versions of Thunderbird disable it. Maybe you can find an older version of Thunderbird to install. It is annoying that MIME is over twenty years old, but Microsoft is still pushing TNEF.

    3. Re:Are they finally going to support winmail.dat? by Anonymous Coward · · Score: 0

      Why can't you just demand your customers not use Microsoft garbage? By letting them continue to suffer with buggy and slow software, you are not doing them a favor.

    4. Re:Are they finally going to support winmail.dat? by markdavis · · Score: 1

      >"More and more of our customers are switching to Outlook, so it's a pain to train people to save the file and run tnef at the command line. Yes, it's proprietary, but Microsoft is pushing it hard so the problem is just going to get worse."

      We had the same nightmare when using Claws.... until Claws developers added a nice plugin (years and years ago) to handle those horrible TNEF things. I *hate* such "defacto" standards like what MS did with TNEF!

  17. Re:I'll switch as soon as profiles work by brickhouse98 · · Score: 1

    Mapping your shortcut to firefox -p doesn't do enough for you?

  18. ISO8601 date format? by rnturn · · Score: 3, Interesting

    It'd sure be nice if they'd make that an option again. Would it kill them to allow users to set that as the displayed date/time format without making them jump through bizarre hoops of setting that up via specifying some decidedly non-intuitive locale? Recent versions have made even jumping through those hoops all but impossible. The developer input on the T-bird discussion forums seems to want to blame the removal of this format on external groups responsible for defining locales. (So... the buck stops over there, eh?) Come on, folks... Make it an "advanced" feature. Warn us about "voiding our warranty". But, shees, make it an option. (I have a sneaking suspicion that I'm part of a small minority, but I'd like to have all the Linux utilities that output timestamps include an option to use "yyyy-mm-dd" for the dates.)

    --
    CUR ALLOC 20195.....5804M
    1. Re:ISO8601 date format? by markdavis · · Score: 3, Insightful

      >"But, shees, make it an option. (I have a sneaking suspicion that I'm part of a small minority, but I'd like to have all the Linux utilities that output timestamps include an option to use "yyyy-mm-dd" for the dates.)"

      You are not a small minority on Slashdot, I suspect. I know, for one, I wish ALL DATES were yyyy-mm-dd. It is the ONLY date format that actually makes sense. mm-dd-yyyy and dd-mm-yyyy are absolutely crazy. And because half the world uses one and half uses the other, it makes trying to determine what something like 08-03-2018 is, impossible. And, really, I think that with a push, most non-technical users would quickly see the advantage and adapt to it without much pain.

      The ONLY thing worse was post Y2K systems that still used a F'ing 2 year date, then you end up with something like 10-09-11. What the F*** date *is* THAT??!!! And yes, I have had to put up with such junk!!!!!! (Can you tell?)

  19. Re: Firefox To-Do List by Anonymous Coward · · Score: 0

    A BrendaEM To-Do list:
    1. Make Firefox comments on a Firefox story instead of on a Thunderbird story

  20. Excited for Thunderbird by Anonymous Coward · · Score: 0

    I am excited for Thunderbird. Good when you still want your data local.
    I use the Calendar add in Lighting and sync it to Google calendar. The Thunderbird / Lighting Calendar prints well and can be easier to input.
    The address book (for physical addresses and other information) is not bad, but does need some help.

    Of course so many don't understand this is Thunderbird not Firefox.

    I will say even Firefox is very good these days. Those that trash it will regret it when the web looses open standards to just Chrome. I was sad when I heard MS may move over to Chromium. The web needs diversity and interoperability.

  21. History shall repeat itself by Anonymous Coward · · Score: 0

    It begins and ends with the UI. Mozilla shall fuck it up and fuck it over. R.I.P. Thunderbird.

  22. Force their developers to use hard drives. by eclectro · · Score: 0

    Firefox thrashes my hard drive until it is maxed out at 100% then promptly crashes. Much of the world has not replaced their aging equipment with SSDs, something in my perception is completely lost on Firefox developers. All of which are probably using high-end machines.

    Don't forget the common man. Something I'm afraid many developers are far too ready to do.

    --
    Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
    1. Re:Force their developers to use hard drives. by sheramil · · Score: 1

      Firefox thrashes my hard drive until it is maxed out at 100% then promptly crashes.

      Heh, yeah, I used to keep four years' worth of email in my inbox, too, and I never compacted my folders, either.

  23. Thunderbird's competitor is a browser tab by Anonymous Coward · · Score: 0

    If Thunderbird takes more than a few tens of MB to read my email then I might as well open a tab to gmail in my browser (which takes up 256MB on Chrome). I know that HTML emails take up space when images etc. are included, but seriously, internal data structures and text really should not use up that much RAM in a native program.
    The whole point of running a "native app" is performance and efficiency. It shouldn't be a very high bar either.

    1. Re:Thunderbird's competitor is a browser tab by Anonymous Coward · · Score: 0

      Watch the CPU use on that gmail tab for a while and then get back to me.

  24. Qt based Firefox/Thunderbird when? by Anonymous Coward · · Score: 0

    It's inevitable.
    The question is when.

  25. Do the plans include ... by Anonymous Coward · · Score: 0

    ... lobotomizing the REST of the really-useful extensions, and pissing off the developers that created them?

  26. 4294967295 messages downloaded by Anonymous Coward · · Score: 0

    Maybe they'll *finally* prioritize a fix for bug #589870:

    https://bugzilla.mozilla.org/show_bug.cgi?id=589870

  27. NNNNOOOOOOOOOO!!!! by Anonymous Coward · · Score: 0

    Millions of voices cried out in agony, and were ignored...

    As their favorite email client came to the attention of the Change-for-the-sake-of-change, user-ignoring, social-justice-pushing, useful-UX-hating organization that "owns" it. Ruination is sure to follow.

    Anybody know a good alternative? I understand Eudora has been set Free.

  28. Performance is fine with mail for backend by Anonymous Coward · · Score: 0

    In case your Thunderbird hangs for seconds at times: switch the storage engine to maildir and it'll be smooth again.

    Gone will be the time of having to compress folders, differential backups (rsync, zfs snapshots, whatnot) work fast and perfect (as only the actually new or deleted mails have to be processed instead of whole new mailbox files after compression), moving mails to other folders is instant as it's a rename in the local filesystem instead of a copy.

    Switching is easy: shutdown TB, change the storage backend in the prefs.js (point to a different folder than the old maildir), start TB and wait for the download from the IMAP server to complete, test and when happy finally discard the old mailbox folders. Forget the converter, that one doesn't work for real accounts (with some data in them).

    Works perfectly, only thing they have to do is to enable maildir backend by default.

  29. Wait, what?? by Anonymous Coward · · Score: 0

    "which grew its team to eight staff last year"

    There are only 8 people working on this project, and less prior?

    WTF?!

    On second thought, nevermind, all my questions about all the incessant bugs and unresolved problems for this software have now been answered.

  30. Re:I'll switch as soon as profiles work by ls671 · · Score: 1

    I think you have to use -noremote as well to run multiple profiles at once but yes it is easy.

    --
    Everything I write is lies, read between the lines.
  31. unusable without addon/extensions by nyet · · Score: 1

    Just about every broken thing in thunderbird was fixed by extensions. Then they broke the API without bothering to fix ANY of the things those extensions addressed.

    The support board is full of "solved" problems (i.e. fixed by an addon) that are no longer solved. But they're archived, so you can't even re-open them and mark them as open issues.

    Fucking idiots

    The whole thing was managed by morons.

    1. Re:unusable without addon/extensions by Anonymous Coward · · Score: 0

      Totally agree. Sounds like it's time for me to start looking for a new windows email client...or god forbid, give in and set up Outlook for my personal email.

    2. Re:unusable without addon/extensions by Anonymous Coward · · Score: 0

      That's right. Those idiots broke Lightning, of all things. It is 2018, you cannot have a mail client without integrating it with a calendar anymore. Why should I believe you are going to better manage the project or whatever when you make a bone-headed move like that.

  32. Maybe too little, surely too late. by Zappy · · Score: 1

    Maybe too little, surely too late. I'me more or less done migrating away from Thunderbird, which I have used for more than a decade.

    Thunderbird has been getting steadily worse for some time now but the last few releases made me seriously reconsider.
    Notable problems are the massive memory leaks and god only knows what it is doing instead of responding to the user.

    I've deleted ~/.thunderbird and recreated all my accounts en the problems immediately reappeared. It has become completely unusable at this point.

    Leave it running for a day and what started with 300-400Mb of resident memory is now a 1.5Gb process and when you are using it the UI is stalling with one core pegged at a 100% for dozens of seconds at a time while consuming multiple gigabytes of memory. If it is not stalling it is as slow as molasses.

  33. Key management is an irreducible problem by sjbe · · Score: 1

    3) Webmail has to die. There simply is no alternative.

    Webmail won't die and you need to get over it. Millions of people find it hugely useful primarily because of the portability of it. It's also very easy to administer which makes it appealing to management.

    How often does someone log in to a full computer that doesn't belong to him or her instead of just checking their phone to read e-mail?

    Speaking for myself, literally every day at work. I don't own my computer at work and I check both personal and work emails there. (yes my employer is fine with that but doesn't want to store my emails on their machines nor do I want to store my email on their machines) A web client is the most practical solution for us. I have about a half dozen email accounts and webmail makes it much easier to manage them. Many emails I compose would be very awkward and/or slow to compose on a phone.. Maybe you like typing long emails on your phone but I don't. When I was in college I was routinely using university computers to log into my accounts since carrying a laptop everywhere is awkward and sometimes I needed a real keyboard and full sized monitor. I also routinely use my wife's computer to check emails and she doesn't need a bunch of software installed for my crap on her machine.

    Maybe YOU don't need to use computers you don't own but lots of us do.

    The OS could do more to facilitate proper key management.

    Yes the OS can help to a point but there are limits. Not the least of which is that the people you communicate with have to be on board with generating and exchanging keys for it to have any value at all. Good luck with that. Literally nobody I communicate with would be willing to go to the bother even if it were trivial to do. They would perceive it as an unnecessary and pointless hoop to jump through even if they understand the purpose conceptually. They perceive very little of their communication as sensitive enough to justify the overhead. If people cannot be bothered to maintain strong passwords do you seriously think they are going to do any better with the more complicated endeavor of key management? Not likely...

  34. Beware by Anonymous Coward · · Score: 0

    Beware of geeks bearing gifts.

    You can be pretty sure that Mozilla has ulterior motives. For example, forcing TB to carry advertising, or as others have noted, to eviscerate its useful functions and change it into a generic piece of crap. Whatever Gmail does to make money is what Mozilla is going to want TB to do. You heard it here first.

  35. The end is neigh. by Anonymous Coward · · Score: 0

    Right, time to go back to Pegasus Mail. Shouldn't have left it.