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US Telcos Are Selling Access To Their Customers' Location Data, and That Data Reaches Bounty Hunters and Others Not Authorized To Possess It (vice.com)

T-Mobile, Sprint, and AT&T are selling access to their customers' location data, and that data is ending up in the hands of bounty hunters and others not authorized to possess it, letting them track most phones in the country, an investigation by news outlet Motherboard has found. From the report: Nervously, I gave a bounty hunter a phone number. He had offered to geolocate a phone for me, using a shady, overlooked service intended not for the cops, but for private individuals and businesses. Armed with just the number and a few hundred dollars, he said he could find the current location of most phones in the United States. The bounty hunter sent the number to his own contact, who would track the phone. The contact responded with a screenshot of Google Maps, containing a blue circle indicating the phone's current location, approximate to a few hundred metres. [...] The bounty hunter did this all without deploying a hacking tool or having any previous knowledge of the phone's whereabouts. Instead, the tracking tool relies on real-time location data sold to bounty hunters that ultimately originated from the telcos themselves, including T-Mobile, AT&T, and Sprint, a Motherboard investigation has found. These surveillance capabilities are sometimes sold through word-of-mouth networks.

[...] Motherboard's investigation shows just how exposed mobile networks and the data they generate are, leaving them open to surveillance by ordinary citizens, stalkers, and criminals, and comes as media and policy makers are paying more attention than ever to how location and other sensitive data is collected and sold. The investigation also shows that a wide variety of companies can access cell phone location data, and that the information trickles down from cell phone providers to a wide array of smaller players, who don't necessarily have the correct safeguards in place to protect that data.
"Blade Runner, the iconic sci-fi movie, is set in 2019. And here we are: there's an unregulated black market where bounty-hunters can buy information about where we are, in real time, over time, and come after us. You don't need to be a replicant to be scared of the consequences," Thomas Rid, professor of strategic studies at Johns Hopkins University, told Motherboard.

Ron Wyden, a senator from Oregon, said in a statement, "This is a nightmare for national security and the personal safety of anyone with a phone."

27 of 128 comments (clear)

  1. I'm not surprised. by Z00L00K · · Score: 5, Insightful

    Aldous Huxley, George Orwell and even Ray Bradbury predicted the world that we are steaming in to. Even Max Headroom is to some extent surpassed.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    1. Re:I'm not surprised. by pdclarry · · Score: 4, Informative

      Bullshit.

      You are not that important. Unless you are a criminal, on the run from the police, there are no bounty hunters looking for you.

      Bounty hunters aren't the only potential users of this "service." How about abusive spouses? Stalkers? terrorists?

    2. Re: I'm not surprised. by Anonymous Coward · · Score: 5, Insightful

      Political Rivals, or anyone ever thinking of running for office or holding a public office or with a modicum of influence or power (journalists included).

      Just think of the dirt that can be used for influence if money doesnt talk.

    3. Re: I'm not surprised. by Anonymous Coward · · Score: 3, Insightful

      It's not even that. It's people using private investigators that are the worst problem. They can do a lot more than just geotracking, they can also remotely access phones without the restrictions regular law enforcement face. So long as they don't get caught red handed, they can and do just about anything they want.

      Know someone who went through a nasty divorce and whose spouse is claiming has a lot more money and/or stuff they can sell to raise money, but can't find it? Congratulations, your connection to that spouse means you can and probably will be monitored until such time as the money can be found, or the PI determines its a lost cause. That can be anywhere from six weeks to a couple years.

      Know someone who has defaulted on credit. Congratulations, you will be monitored until such time as the credit agency (or the more specifically the collection agency the credit gets sold to) deems you to have no ability to pay anything for them.

      In either case it doesn't matter one bit if you have never had so much as a traffic ticket and have never done anything wrong.

      Idiots who think that so long as you do nothing wrong, no harm will come to you are going to be rudely awakened when they find out just how insanely wrong they are.

    4. Re:I'm not surprised. by LazarusQLong · · Score: 3

      How about this scenario. I am a criminal driving through a town looking at houses to potentially burgle. I see a box in the garbage in front of YOUR HOUSE for an expensive product (Computer, TV, something) and I, with a couple of hundred dollars worth of equipment, wait for a cell phone call from within your house. Now I have your cell number. I wait for a time when your location information shows you to be far away, then burgle your house. With such a setup, I can burgle many houses, all without having to worry about you being home. In addition, I can tell your automatic garage door to open (should you have one, and in a perfect world, your garage is connected to your house!), I can drive my featureless van/large SUV into your garage, break into your house through the connecting door, load the van/suv in piece and quiet, and then open the garage again and drive away. closing it as I leave. Idiots like you always think that privacy is unimportant unless you are breaking the law, you constantly are too stupid to realize that privacy means MUCH more than that. Criminals want to know where you are at any given moment too. Pedophiles want to know where your kids are, how many you have, etc... there are many use cases wherein your lack of this level of privacy can hurt you or your loved ones, either physically or financially.

      --
      "Governments have been dominated by the corporate entities and citizens have ceased to matter in public policy" true in
    5. Re:I'm not surprised. by nehumanuscrede · · Score: 3, Insightful

      How about your boss ?
      You know, that day you called in sick so you could go to the ballgame instead ?

      How about your insurance company ?
      Let's take a look at where you've been eating for the past year. . . .

    6. Re:I'm not surprised. by grep+-v+'.*'+* · · Score: 2

      Bounty Hunters? How about...

      You are not that important: even though YOU are at the center of YOUR universe, you're not at the center of everyone ELSE'S. That needs to be hammered into the heads of a few people, preferably with a Smart Hammer (Google and Amazon enabled.)

      OTOH, you ARE the center for a few caring people: your spouse, your pet. The Repo Man. Flo, who likes you SO MUCH she wants to know where you are Every Single Second While You're Moving. (speed=d/t)

      Terrorists, not so much. The whole point there is to get people afraid and act accordingly; who they use in the process is mostly irrelevant.

      Sidenote: I installed Life360, an Android location and overall helpful app for my (now-ex) girlfriend so we could easily locate each other. I talked to her beforehand, and nicknamed the app "Stalker" JUST to get the point across.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    7. Re:I'm not surprised. by ShanghaiBill · · Score: 2

      How about your insurance company ?
      Let's take a look at where you've been eating for the past year. . . .

      When I eat out with my daughter, she insists we go to the vegan salad bar. So I am looking forward to a reduction in my insurance rates.

    8. Re:I'm not surprised. by farble1670 · · Score: 4, Funny

      Sidenote: I installed Life360, an Android location and overall helpful app for my (now-ex) girlfriend so we could easily locate each other. I talked to her beforehand

      Needing to know each others' location at any time is at least one of the contributing problems.

    9. Re:I'm not surprised. by ShanghaiBill · · Score: 4, Funny

      They think it means a professional kidnapper, like Boba Fett.

      Bullcrap. Boba Fett was working within the legal jurisdiction of the Empire. He was just as legitimate as any other bounty hunter.

    10. Re: I'm not surprised. by pdclarry · · Score: 2

      Speaking of politics, could somebody locate Ruth Bader Ginsburg's phone and see if it's at home, in the hospital, or already in the morgue. Inquiring minds would like to know.

      You perhaps meant it as a joke. However, recently the NY Times posted a map of everywhere the mayor of NYC had traveled during the previous day, as a way of showing the risks of this technology. They did it by tracking an aide who travels everywhere with him.

    11. Re:I'm not surprised. by Aighearach · · Score: 2

      At his time of death his work was legal in the eyes of the empire, granted.

      But that only means that he was a Privateer for the baddies instead of a Pirate; it doesn't mean he wasn't a "professional kidnapper."

      Historically when such actions were legal, a person would still be "kidnapped" and "held hostage" until a "ransom" was paid!

      But like any Privateer, his work takes him outside the jurisdiction of the people granting his license, and the actions are often not legal in the jurisdiction they're actually operating in. So the ethics are still a bit fraught, even with a license.

  2. Can be done even cheaper. by psergiu · · Score: 5, Informative

    As long as you can find out in which mobile network that phone is registered, you can take a SIM from the same provider, pop-it into a mobile modem, enable basic network tracing and call that number. As soon as the called number begins to ring, you'll get a packet back from the network listing among other stuff the CELLID where that phone is registered.
    And there are a bunch of websites where you can plug a CELLID which will show that "hunder meter circle" where that cell's antenna has coverage.

    --
    1% APY, No fees, Online Bank https://captl1.co/2uIErYq Don't let your $$$ sit in a no-interest acct.
  3. How it's done by Anonymous Coward · · Score: 3, Insightful

    Having worked for one of these Telco's (admitedly before LTE) I can tell you how it's likely done.

    Your cell phone must register with a tower, so the "contact" inside the wireless telco looks up the customer's phone number directly in the switching system so that they leave no fingerprints in the CRM system. So the HLR will say where the mobile device is presently located by the tower's id number, and then you cross reference that with the actual geographic location of the tower.

    That's how it's done, and customers, pre-smartphones who have had their devices lost or stolen have routinely called in to ask where their device is and at best, the rep can say it's somewhere near X (where the HLR says it was last seen) often by using a tool designed to check if the phone is roaming. If the phone is roaming on another carrier's tower, then the carrier will actually have more information available since the roaming database on the phone will only try to connect to certain towers it's been authorized to. So if your phone is in Dallas, which has a lot of cell sites, its much easier to figure out where someone is because one tower might only serve an area of 300ft, where as a tower out in Anchorage, might literately serve half the city, so the precision is much lower.

    The on-device A-GPS is more accurate because it can use multiple cell sites and actual GPS line-of-sight to determine where it is. But this information isn't typically relayed back to the cell carrier unless the carrier provides A-GPS service in the first place. LPP (LTE Positioning Protocol) is some fancy level of A-GPS that utilizes multiple sources. If the carrier has A-GPS, then yes, the carrier knows within 100ft of where the phone is.

    The question is how much data does the carrier actually need though? If you turn A-GPS off, which you typically can't do without turning all location services off entirely, then you're stuck.

    If you turn location services off, you can still be found as long as the phone is powered on since it's still registered in the HLR. Just it can only be narrowed down to the last tower seen for the most part.

    1. Re:How it's done by bobbied · · Score: 4, Interesting

      I believe you are mostly correct about the HLR/VLR, but I think the cell company has more information than just what tower you are hitting or which MSC you happen to be in. (BTW, it's really the MSC's VLR that has this information, the HLR is where your handset is registered and it knows what MSC you are in so inbound calls can be routed to the right MSC to be delivered to your handset. The local MSC to your handset has a VLR (Visitor Location Register) which is about where your handset happens to be right now so when that call arrives they know what cell gets the call so they can assign a slot and deliver it to your phone.

      These days they have quite a bit more information about the handset's location, including a signal strength and apparent direction from the cell tower, from which they can make a pretty good estimate of your location. They need this information to more accurately transmit and receive from your handset at the higher data rates while not consuming excessive expensive spectrum space. These days cell towers have electronically steerable arrays for antennas, so they can better use their available spectrum space to service more phones at higher data rates.

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  4. Re:Not seeing an issue here by bobbied · · Score: 5, Insightful

    It's part of the TOS you sign with your carrier.

    If a couple of criminals get burned by their phones' location, I'm not going to cry any rivers.

    Until you become a criminal by violating some unfair or unconstitutional law and they track you down....

    The problem here is that it's illegal to track down a criminal using this data without a warrant. That folks can do this and bypass the need for a warrant may not be a problem to you now, but the camel's nose is in the tent if we let this happen w/o complaint and you may wish you'd said something.

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  5. Testing their boundaries by Tablizer · · Score: 5, Insightful

    Warning to telecoms: if you don't like being regulated, don't invent reasons to get regulated.

    Get together and come up with a mutual industry agreement on when and how to share customer data in a way that's not confusing or misleading to customers. Sign the agreement and hold each other accountable. The alternative is that the gov't will do such for you after you play fast and loose for short-term profits and bungle it one day.

    1. Re:Testing their boundaries by SirAstral · · Score: 3, Insightful

      Your logic is bad.

      If your solution to problems that businesses have is to run to regulators to solve them then you are going to lose. Or have you not looked at the past Century of the FCC itself? One hardly needs to look at only that industry either to see the same effect.

      The correct "free-market" control on capitalist monopoly is for the "consumers" to refuse to buy these product and to start up competing businesses... o wait... sorry you effectively prevented that proper "control" by letting the regulators do that for you and subsequently allowed them to be bought off by the industry to put in regulations that make it very difficult for you to challenge incumbents with new services making it difficult for even super rich businesses to compete.

      People like you are the exact reason why Google Fiber failed and the problem is that you don't know why or how that is and when you are told how or why you start calling it victim blaming. Well if you help create support an institution that is oppressing you, you are not exactly a victim.... more like someone getting their comeuppance for being taken for a fool. You can't walk off a cliff and legitimately bitch about gravity pulling you to your doom!

      In no uncertain terms... They will buy your "regulators" and "own you" as you "grin from ear to ear" thinking you put them in their places with so called "regulation". It has happened so many time they now tell you to your face how they are going to take advantage of you and you don't even believe it! Even if you substitute capitalism for socialism or even communism they will still be ruling over you, no exception, no mistake. The history is there for everyone to see! The poor endlessly whine about the bourgeoisie ruling over them and what is the first thing the poor do when a problem occurs? They run to the bourgeoisie that control their lives over here and ask them to control their lives over there.

    2. Re:Testing their boundaries by Comrade+Ogilvy · · Score: 2

      The correct "free-market" control on capitalist monopoly is for the "consumers" to refuse to buy these product and to start up competing businesses... o wait... sorry you effectively prevented that proper "control" by letting the regulators do that for you and subsequently allowed them to be bought off by the industry to put in regulations that make it very difficult for you to challenge incumbents with new services making it difficult for even super rich businesses to compete.

      The preferred "free market" solution does not automatically happen for free in all markets.

      Telecommunications companies started off big, because they had to have the economic muscle to negotiate with many private and gov't entities to achieve a network of sufficient scale to be economically viable. At this size, pure free market solutions are fantasy.

      Of course, we, as consumers, do have options. We could choose to not be a part of a cell system at all, and use apps that connect through wifi to make and receive calls. That is less convenient, but it can work.

      Ultimately, privacy is not yet something enough customers care about. We are in an age where it is more important than ever to vote with our consumer dollars.

    3. Re:Testing their boundaries by jeff4747 · · Score: 2

      This is purely specious. You are making a blind claim in this regard, does being big help? Sure does, but it is also often not a requirement like so many people think. Lots of businesses have started off small and then got big

      Didn't think this through much, did you?

      So you start your little telco, with your 10 customers.

      Why does AT&T route any calls to you? Or any calls from your customers to AT&T customers? Keep in mind we're in your ideal world without telecom regulations, so "common carrier" doesn't exist.

      Or such regulations do exist, and AT&T just decided to route a few petabytes of traffic through your network, utterly swamping your network and crippling your service. Causing 8 of your customers to cancel service. You now have to charge the last 2 enormous subscriber fees to stay in business, so they also leave. Thus putting you out of business.

      Additionally, the government helped them to create this problem by letting them have private property on public land. The wires and poles

      The poles don't belong to the telephone companies. They belong to the power companies. The telephone companies are leasing space on the poles from the power companies.

      Would you rather face down a free-market monopoly screwing you over or would you rather face down a government monopoly screwing you over? One side gets to put you in jail for not doing what they tell you to do.

      And I get to vote on who's in charge of that side. That's a rather large difference.

    4. Re:Testing their boundaries by Comrade+Ogilvy · · Score: 2

      But since you brought that up as well. Let me ask you this. Would you rather face down a free-market monopoly screwing you over or would you rather face down a government monopoly screwing you over? One side gets to put you in jail for not doing what they tell you to do.

      Ultimately you are dependent on gov't honesty and competence to some degree, even if not exactly the same in both cases.

      In the case of more direct gov't involvement, I can vote with my vote.

      In the case of less direct gov't involvement, I vote in the hope the gov't will protect me when my little startup is visited by hired goons who rough me up and smash my equipment.

      That was not a theoretical concern, in the real world. There are two reasons that Hollywood is in California, BTW. First the land and (sun)lighting made it cheap. However there has a huge downside because all the top talent was over on the East Coast, especially NYC. Second reason is that Thomas Alva Edison, the holy saint of innovation, decided that the courts were not adequately protecting his intellectual property, so he hired goons to rough up moviemakers and smash their equipment. The distance to California suddenly became a plus, because little movie outfits were far away from the eyes of Edison.

  6. Re:Not seeing an issue here by thomn8r · · Score: 2
    Not leaving behind jealous ex-partners by cheating on them would be a good start.

    You don't even have to have a relationship with someone - or even know who they are - for them to stalk you.

  7. Re:Not seeing an issue here by Oswald+McWeany · · Score: 2

    It's part of the TOS you sign with your carrier.

    Not to mention the TOS you probably signed with your bail bondsman. When you're skipping bail, I don't think you enjoy the same rights to privacy as everyone else. Why are bounty hunters specifically "unauthorized" to access this data? It seems to me they do have a legitimate use for it.

    If it was only ever used to track down people who skipped bail that wouldn't be a problem. The problem is that anyone can purchase the information- and use it to track anyone, not just people who jump bail.

    --
    "That's the way to do it" - Punch
  8. Re: Not seeing an issue here by LazarusQLong · · Score: 3, Insightful

    I lived with a gal for 3 years, came home early from work one day and found her vigoursly giving head to another guy. I gave her the key and said I would be back for my stuff... When I returned she was physically threatening, hitting kicking, yelling, screaming at me for dumping her... You do not have to be the cheater to have a psycho come looking for you.

    --
    "Governments have been dominated by the corporate entities and citizens have ceased to matter in public policy" true in
  9. Re:Not seeing an issue here by MobyDisk · · Score: 2

    No it is not. A search warrant is required to search someone's property. But if you obtain evidence through other means no warrant is required. Maybe you are thinking of how a search warrant is required to put a GPS on a car. Or how a search warrant or a subpoena is required to compel the phone company to release your locayion to them. But if a company is selling the info or releasing it for free no special process is required.

    Really, the police could start displaying banner ads on facebook and they have free legal access to everyone's location.

  10. Re: Not seeing an issue here by Anonymous Coward · · Score: 3, Funny

    came home early from work one day and found her vigoursly giving head to another guy.

    Can you post her name and phone number? No need for her address (according to TFA).

  11. Easy Manipulation by forkfail · · Score: 3, Insightful

    If nothing else, this article shows how easy it is to manipulate people's views.

    Had this article been about how anyone, such as a connected stalker, could for a few hundred dollars, track your location through your phone, there would have been almost universal outrage in the comments.

    But because it is framed in terms of bounty hunters catching bad guys, there are an awful lot of comments in support of this capability. Even if it is illegal and can be used by anyone with the dollars to buy the services.

    Does not give hope for the future.

    --
    Check your premises.