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Marriott Faces Multiple Class-Action Lawsuits Over Hotel Reservation Data Breach (vox.com)

An anonymous reader quotes a report from Vox: More than 150 people who previously stayed in Marriott properties are suing the hotel chain in a federal class-action lawsuit, claiming that Marriott didn't do enough to protect them from a data breach that exposed more than 300 million guests' personal information, including names, credit card information, and passport numbers. The suit, which was filed Maryland federal district court on January 9, claims that Marriott did not adequately protect guest information before the breach and, once the breach had been discovered, "failed to provide timely, accurate, and adequate notice" to guests whose information may have been obtained by hackers.

According to the suit, Marriott's purchase of the Starwood properties [in 2016] is part of the problem. "This breach had been going on since 2014. In conducting due diligence to acquire Starwood, Marriott should have gone through and done an accounting of the cybersecurity of Starwood," Amy Keller, an attorney at DiCello Levitt & Casey who is representing the Marriott guests, told Vox. "In so doing, it should have caught -- at the very least -- that there was some suspicious activity concerning the database where a lot of consumer information was contained." Instead, Keller said, the breach continued for an additional two years after the acquisition, until Marriott caught it in September 2018. And even then, the suit claims, the company waited until November to tell guests about the breach.

28 comments

  1. Right, And Experian Or Whatever It Was Got What? by Anonymous Coward · · Score: 0

    A few 100k! Call me a Republican. I must be stupid.

  2. 150 men by Anonymous Coward · · Score: 0

    Who got caught cheating on their wives and need to reclaim their divorce settlements.

  3. Water's wet by rmdingler · · Score: 4, Insightful

    Your personal and financial information is like a secret... if more folks than you know the details, it's no longer safe.

    Being as careful as you can won't hurt you. Have your bank replace your credit and debit cards regularly. Have a card just for hotel & auto reservations, meals, and high risk/low reward expenses like internet pron.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

    1. Re:Water's wet by Anonymous Coward · · Score: 0

      high risk/low reward expenses like internet pron.

      People pay for porn?

  4. Re: TB will rise again!! by Anonymous Coward · · Score: 0

    It sounds like the hackers should be running the show.

  5. Re: The Border Is Not The Emergency by Anonymous Coward · · Score: 0

    I think everyone is well aware that twitler is playing tic tac toe with himself.

    Every time twitler gets a helpful suggestion on how to do better twitler pits his fingers in his ears and screams.

    Eventually twitler will learn or be irrelevant

  6. Hope by fluffernutter · · Score: 1

    I'm hoping this will change things, but I'm prepared for another slap on the wrist.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  7. Re: This shutdown is gonna be YUUUUGE by Anonymous Coward · · Score: 0

    Incorrect treatment of this topic. I imagine you are well aware of the effects of the shutdown - people stop buying stuff. If only your pea brain could understand.

  8. Tort law doing what it is supposed to do by goombah99 · · Score: 4, Insightful

    Often people get upset with lawsuits. And in some cases, e.g. patents and copyright, there might be some grounds for that. But in point of fact Class actions, which reward lawyers in small numbers and give token payments to masses are just part of our process. They are a form of regulation. It's a bit of a blunt axe. But it's the fire alarm when regulatory agencies don't exist or won't act.

    Eventually these either reach an equilibrium where companies increase their responsiblily in areas they felt free to ignore before, or they actually seek protection by asking for regulation. Sometimes congress gets in the act and at that point companies usually propose a an industry code of conduct that is voluntary but advertisable as a way to head off congress.

    So tort law isn't exactly about making people whole. It's about shutting down shitty practices that put people at risk.

    it's especially important for the case you seem to scoff at. Namely, it's true that staying at a marriot and handing over my info is within my control. But not really. I have to travel and I'm going to to fork this over to ten different companies and their "partners" before I even have my tickets booked. They know I have no alternatives. And if I do have alternatives then it's too much of a personal transactional effort to gather the information to know those alternatives. I can't distinguish between one company and another in regards to data protection standards.

    thus these parasitic companies like "life lock" and such that companies like marriot buy "credit monitoring" for the injured are just there to be painful not to really protect me. the protection comes when the companies themselves start safeguarding the data to avoid the pain

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:Tort law doing what it is supposed to do by nospam007 · · Score: 1

      "It's a bit of a blunt axe."

      Blunt axes matter only if you want to chop trees.
      To hit somebody in the head, it doesn't matter, it kills either way.

  9. Class Action For the Lawyers by CRB9000 · · Score: 1

    Another class action lawsuit in which the lawyers will split the bulk of the award and participants will each get a $10 credit on their next stay with Marriott.

    1. Re:Class Action For the Lawyers by Anonymous Coward · · Score: 0

      ...said credit with blackout dates, and expires on Dec 31.

    2. Re: Class Action For the Lawyers by Anonymous Coward · · Score: 0

      I guess you cant hack prepaid cards because thereâ(TM)s no subscriber agreement and the numbers arent stored. And no back and forth of numbers. Its just the single financial transaction without any follow on

    3. Re:Class Action For the Lawyers by Richard_at_work · · Score: 1

      I've yet to see a class action where the class agree to pony up the costs, win or lose. Until that happens, the lawyers are welcome to whatever they can get awarded imho - the class tends to be protected from the actual costs of the case, regardless of the outcome.

  10. President Trump owns you by Anonymous Coward · · Score: 0

    LOL. You still can't sleep at night crying over Hillary losing the election.

    1. Re: President Trump owns you by Anonymous Coward · · Score: 0

      You have it all wrong, we aren't sad Hillary lost, quite the opposite. We are MAD that an immature, sexist, racist, trust fund baby was elected as president.

  11. Passport numbers? by Kernel+Kurtz · · Score: 1

    Why would a hotel have those?

    1. Re:Passport numbers? by AHuxley · · Score: 2

      So that nation can see who arrived, when they arrived, where they are staying and when they went back to their own nations.
      It stops crime, illegal immigration.
      It also helps if a person who arrives tells fictional stories about their hotel.
      ie they never used the hotel they mention when questioned... with the passport number they presented.
      A simple way to connect a person to their stay, their departure.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re: Passport numbers? by Kernel+Kurtz · · Score: 1

      If you want to understand every little fact about a hotel you should go there jnstead of asking dumb question on the web. Or you could just trust hotels to generally be experts at being hotels

      This whole thread is about the untrustworthiness of hotel's "expertise", but thanks for playing.

    3. Re:Passport numbers? by thegarbz · · Score: 1

      Because it's a legal requirement to collect them in most countries in the world.

  12. Re: This shutdown is gonna be YUUUUGE by Anonymous Coward · · Score: 0

    Or that other thing about the website if it wasnâ(TM)t obvious

  13. Yawn by thegarbz · · Score: 1

    One day I would like to hear about the outcome of a lawsuit. It's worth remembering that anyone can sue about anything. In the media we typically only hear about people doing some suing, but quite often not if they actually have been even partially successful and nearly always we don't hear about the outcome.

    1. Re:Yawn by Anonymous Coward · · Score: 0

      Schlesinger v Ticketmaster

  14. Caesars Palace by Anonymous Coward · · Score: 0

    Can we all sue Caesars Entertainment for the harassment, room invasions, illegal computer tampering, and thefts at DEFCON last year?