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California Lawmaker Wants to Ban Paper Receipts, Require Digital Ones (cnbc.com)

A California assemblyman has introduced a law barring retailers from printing paper receipts unless a customer requests one. Otherwise they'd be required to provide proof-or-purchase receipts "only in electronic form."

: An anonymous reader quotes CNBC: Stores that give out printed receipts without first being asked by the customer could be subject to fines [of $25 per day, up to $300 per year].... Proponents of the bill say the legislation would help reduce waste as well as contaminants in the recycling stream from toxins often used to coat the paper-based receipts... Up to 10 million trees and 21 billion gallons of water are used annually in the U.S. to create receipts, according to Green America, a green ecology organization. It said receipts annually generate 686 million pounds of waste and 12 billion pounds of carbon dioxide, or the equivalent of 1 million cars on the road...

Then again, the use of electronic receipts raises some privacy concerns since retailers usually require an email address for an electronic receipt and companies will then be able to potentially track and collect more data about customers.

If the bill passes, digital receipts would become California's default option on January 1, 2022.

38 of 300 comments (clear)

  1. Law needs some privacy protections ... by b0s0z0ku · · Score: 5, Insightful

    (1) Paper receipts should be required if the customer asks
    (2) Electronic receipts shouldn't require the customer to provide any information other than an email address ("burner" emails are easy to get).

    Of course, this is only a proposal -- lots of things get proposed in CA without many of them actually becoming law.

    1. Re:Law needs some privacy protections ... by Anonymous Coward · · Score: 3, Insightful

      No one is going to type out their email address just to get a receipt. Just attach it to the credit card itself, and if you pay with cash, you get a paper receipt. Require credit card companies to give you the option to opt out for that card and then you always get a paper receipt. Done.

    2. Re:Law needs some privacy protections ... by b0s0z0ku · · Score: 5, Interesting

      How about a third option for the privacy conscious? Display a QR code and a alphanumeric locator code on screen along with the store name, URL, total, and timestamp. A photo of this screen is the receipt. Entering the alpha locator into the store's site would bring up an itemized receipt able to be printed. The QR code itself could be used for returns and exchanges.

    3. Re:Law needs some privacy protections ... by IcyWolfy · · Score: 2

      Stores already record every sale; it's almost required.
      And they need to be connected to the internet to even process a credit card.

      Hence the string of codes at the bottom with the date, transaction number, till number, etc; to prevent someone from returning the same item using a duplicate receipt. Or to go to the back office and search by credit card. Even the 4-employee store I worked at had such a basic entry-level system.

      One just needs to take a photo of a 2D barcode, whether it be a bar-code, a QR-code, or some other variant, it doesn't matter. It just needs to contain the batch/transaction/till number to identify the system. 99% of this already exists in most every POS system with integrated CC processing. The only lacking element is the ability to pull up from an insecure location.

    4. Re:Law needs some privacy protections ... by alvinrod · · Score: 4, Interesting

      Not good enough for the privacy conscious as the store will be able to track whoever looks up the digital receipt and can associate that with an IP or whatever other information they can grab on top of that. It allows for cash transactions to lose privacy.

    5. Re:Law needs some privacy protections ... by AmiMoJo · · Score: 2

      Considering many people are now using NFC for payment anyway, it seems like you might as well send a receipt over at the same time. Obviously if you wrapped your card in tinfoil then a paper receipt (that you can easily burn after reading) is probably best.

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  2. CVS receipts should be the first to be banned by Anonymous Coward · · Score: 2

    I got a five feet long receipt/coupon today.

  3. Nearing the tipping point. by McFortner · · Score: 2, Funny

    You know, the more I hear of stories like this out of California, the more I think Lex Luthor had the right idea in 1978 Superman movie.

    --
    Beware of Sales Reps bearing gifts.
    1. Re:Nearing the tipping point. by Etcetera · · Score: 5, Insightful

      Native Californian (San Diegan) here and I agree with you about the tipping point.

      There are a whole host of factors going on here. I don't think it's irreversable (the pendulum always swings back), but we're reaching a tipping point of absurdity no doubt. In no particular order, some of the causes might be:

      * Silicon Valley tax revenue flooding the state budget, allowing it to undertake expensive projects w/o much thought
      * Progressive Millennials sorting themselves out of the rest of the country and wanting to stay in urban areas more than usual
      * Gen-X and Boomers moving out or cashing out their homes to retire elsewhere where money lasts longer
      * Trump fatigue lowering voter enthusiasm among moderate-conservative Californians outside the central valley
      * Trump anger increasing turnout among young progressives, turning the blue parts of CA really, really, really blue

      San Diego in particular is experiencing this. Although coastal CA from the Bay to LA has been pretty progressive for a long time, San Diego has traditionally been comparatively pretty moderate. A strong military presence and a very laid back attitude toward life has kept a moderate status quo in effect for a very long time. Compared to the rest of CA cities, crime is low, the pace is relaxed, commerce is good as a tourist town, and we're not directly connected to the urban morass of Greater Los Angeles, being separated from OC by 20 miles of Camp Pendleton and from the rest of the country by deserts, forests, and mountains. Our County Board of Supervisors went through about 15 years were all 5 incumbents kept getting reelected not because of advantage, but because everything was just going pretty well.

      That's changed just recently in 2016 and now much more so in 2018. Suddenly the city council is controlled by a veto-proof majority of 6/9 Democrats, and the regional planning council (SANDAG) was re-constituted after an accounting scandal to give the City of San Diego almost veto control over the other cities in the county when it comes to long term transit planning and the like.

      The result has been a swath of relatively left-wing movements that have left a lot of longer-term San Diegans slightly bewildered. Banning of styrofoam and straws; a completely laughable goal of having 20% of all commute traffic done by bike by ~2025 (which is insane -- San Diego is incredibly hilly without many flat biking routes) has caused the council to convert car lanes to bike lanes in a "build it and they will come" notion; and a few other notably questionable decisions have ensued.

      In contrast to the rest of the state, San Diego still officially has a realistic view on the border situation, but it may just be a matter of time until the council adopts an attitude more in line with the "sanctuary" position. I think *THAT* might be the last straw and cause a push back from the "silent majority" of San Diegans who would prefer the more moderate policies status quo ante, but it'll be hard to tell until then.

      What I can say right now is that a lot of California isn't as blue as the noisiest folks, and I'm hoping the tipping point into absurdity results in a reaction among the residents who think the state has gone too far, regardless of their views on the rest of national politics.

    2. Re:Nearing the tipping point. by Etcetera · · Score: 5, Insightful

      In contrast to the rest of the state, San Diego still officially has a realistic view on the border situation,

      What is a realistic view on the border situation?

      That Operation Gatekeeper in the '90s was a success, and that barriers/fences/walls/whatever function as a deterrent to illegal crossing, which is not something that should be encouraged.

      San Ysidro is the busiest land border crossing in the Western Hemisphere. Any native San Diegan is well aware of border issues surrounding illegal immigration. (I used to attend classes in Otay Mesa, about 1/4 mile from the mostly-commercial crossing there.)

      The contrast with the official view of the State of California now ("sanctuary state!" "unlimited resources!" "walls are immoral and don't work") is absolutely stunning. We have a wall now. It works. Whether we should build more is a policy question, but anyone who makes a blanket statement about how horrible or ineffective walls are... does not live in San Diego or is under the age of 25.

      This has been part of the kerfuffle between one of the TV stations here (the only non-network affiliate with a local news team) and CNN, which blew up the other day. Criticism or accusations of it being "right wing" miss the point that *all* of the local reporting by TV stations has been a) pretty level-handed, and b) in agreement that borders are A Thing and that having border fencing helps. It's self-evident for those here, but not to the national media that came in when the caravan arrived and San Ysidro was closed briefly.

  4. Will the electronic receipts fade like the paper? by aberglas · · Score: 2

    Come tax time, the thermal printed paper ones are just blank.

  5. Receipt-checks when exiting stores. by Anonymous Coward · · Score: 3, Interesting

    A lot of stores have employees/guards check receipts as customers exit. How is this going to work if it passes? Will the employee have tablet and somehow receive their checkout information? Will it involve even more tracking? RFIDs on shopping carts?

  6. Re:As long as the government pays... by b0s0z0ku · · Score: 4, Informative

    You can still get a paper receipt if you ask, and you don't actually need a phone to have a receipt emailed to you.

  7. Re:Alternative? by b0s0z0ku · · Score: 2

    RTFA - paper receipts will still be legal, just not given by default. If you don't have a smartphone but have an e-receipt, you could probably still print it out (with some sort of QR code for authentication) to make a return.

  8. Re:Good ol Cali by b0s0z0ku · · Score: 2, Insightful

    I was just in Florida, which isn't exactly liberal. They gave us paper straws with a drink because the plastic ones are banned by law (not sure if it's statewide or only local/county law). Nothing wrong with offering people a more environmentally friendly alternative by default, especially if the functionality is the same.

  9. No way. Now how. by ebonum · · Score: 4, Informative

    I need a receipt and there is no way in H*** you are getting my email.

  10. Re:Will the electronic receipts fade like the pape by bill_mcgonigle · · Score: 4, Funny

    I found some thermal receipts the other day from 2013 - they're all fine. The new ones disappear in six months.

    Somebody told me it's because of a BPA ban, but I'm not sure. I haven't tried eating any of the new ones.

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  11. Paper cash payments is then linked to the cloud? by AHuxley · · Score: 5, Insightful

    Did any think of the privacy situation of never been able to buy anything with cash again without a digital recored kept?
    Paper receipts ensure your privacy to buy anything you want without getting tracked on another device.

    --
    Domestic spying is now "Benign Information Gathering"
  12. Produces CO2? by Solandri · · Score: 3, Interesting

    It said receipts annually generate 686 million pounds of waste and 12 billion pounds of carbon dioxide, or the equivalent of 1 million cars on the road...

    Trees pull CO2 from the air to produce wood. The tree is cut down and the wood is pulped to form paper, which is then used to print the receipt. If the receipt is subsequently thrown away in a landfill, doesn't that remove CO2 from the atmosphere and sequester it underground?

    1. Re:Produces CO2? by careysub · · Score: 4, Insightful

      Filling up landfills with carbon is a very inefficient way to deal with CO2 in the atmosphere. Landfill space, near urban areas (where the trash is generated), is at a premium. There is more than one pollution issue going on at a time. Filling up landfills with paper will scarcely make a dent in the CO2 in the atmosphere.

      --
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  13. Re:Paper cash payments is then linked to the cloud by PPH · · Score: 2

    never been able to buy anything with cash again

    That's the idea. Cash is on the way out. All purchases will be tracked (now) and approved (in the future). According to your needs (as determined by The State).

    --
    Have gnu, will travel.
  14. Home Depot already does this by Miamicanes · · Score: 2

    This isn't rocket science... if you purchase with a credit card, Home Depot ALREADY DOES this.

    If you want to return things:

    * Give the items you want to return to the clerk.

    * Clerk scans the items, and gives back all the stuff you bought at Lowes and forgot where it came from.

    * You swipe all the credit cards you might have used to purchase the returned items.

    * Home Depot uses the card data to look for receipts associating a purchase of one or more returned items using that card, and automatically credits the price back to the card.

    * For everything else, you provide your ID, and they give you a store credit (the ID is needed to limit the ability to brazenly shoplift items and return them later... if you start returning TOO MANY big-ticket items without a receipt, they'll restrict your ability to get receipt-free refunds of cash purchases in the future.

    1. Re:Home Depot already does this by MeNeXT · · Score: 2

      You are only addressing the part that protects the store. What about the part that protects the consumer or the government?

      --
      DRM? No thanks, I'll just get it somewhere else...
  15. Re:Lemme call names then by IcyWolfy · · Score: 2

    They should be barred from creating that database of customers.
    There is zero reason after emailing a receipt for a purchase, for the e-mail to be kept any longer.

    I fully support this bill, so long as there is a strict 'No Capture receipt is issued" requirement.

  16. Re:Good ol Cali by careysub · · Score: 4, Informative

    Don't worry, you can just clean all that up using one of those free plastic bags you get at the grocery store.

    Ooops, they banned those in CA as well....

    Which worked really, really well! With the success of that law, nine other states are currently planning on copying.

    As right-wingers love to lecture, nothing is "free", those "free" bags cost money, and since retail is a highly competitive, low margin business, those "free" bags had gotten so cr_ppy as to be almost worthless - requiring multiple bagging to hold anything of any weight, if they would even then.

    Now, if you need a bag, and don't want to pay $2 for one of those nice sewn waterproof fabric bags at the checkout counter that are indefinitely reusable, you can buy a disposable plastic bag for a dime. And that bag is so nice, being large and sturdy, that it can be reused indefinitely. Throwing away piles of flimsy one-use bags is a thing of the past.

    I would object strenuously if someone proposed going back. It is much better without those "free" bags.

    --
    Starships were meant to fly, Hands up and touch the sky - Nicky Minaj
  17. Re: Good ol Cali by jrumney · · Score: 3, Informative

    Paper straws instead of plastic is fine. But when the conversation in a shop goes: "do you want to sign up for our loyalty card"; "No" (I don't need more tracking, thanks); "OK, so what's your email address"; "Sorry? I said no"; "oh, I still need it, its for the receipt"... digital receipts are not about the environment I'm afraid.

  18. Re: Good ol Cali by b0s0z0ku · · Score: 2

    My email is dontspam34EA550C@yahoo.com. So easy to create a burner account for receipts and other people who want to spam you.

  19. Re:Good ol Cali by Darinbob · · Score: 2

    I generate more paper waste every year from the amount of election and tax materials from the state than from the puny amount of receipts I guess. But this is typical politician fare - they have to do *something* so that during re-election they can say more than just what they voted for against.

  20. Re: Good ol Cali by Darinbob · · Score: 2

    This is probably what killed Radio Shack finally. After an exchange like this I dumped the items I wanted to buy on the counter and walked out.

  21. Total Opposite by QuebecNerd · · Score: 2

    Since a few years here in Québec/Canada, Restaurants are obligated by law to give a paper receipt in hand even if the customer doesn't want it. They need to throw it out themselves if they don't want it. A special section is added to the receipt by the black box of the gouvernement and they don't even compensate for the additional paper and wear and tear of the printer! Inspectors are visiting restaurants and handing out penalties if those laws are not respected... Total Opposite...

  22. Not just "no"... by Chas · · Score: 2

    Yep. Because we have such a good history with completely electronic systems. Where physical access allows pretty much anyone to do anything.

    And no paper trail means that it's just that much easier to cheat.

    --


    Chas - The one, the only.
    THANK GOD!!!
  23. Re:Lemme call names then by ShanghaiBill · · Score: 2

    I fully support this bill, so long as there is a strict 'No Capture receipt is issued" requirement.

    So everyone in the checkout line has to re-enter their email address for every purchase? That is silly.

    The e-receipts that I receive are automatically tied to either my credit card or my phone. Swipe, tap, done.

  24. Re:Why haven't CC's done this still? by thogard · · Score: 2

    MasterCard and Visa want to get in this business. All the systems they have been building over the last few years have had the capacity to include extensive order details in the records sent to them.

  25. Legally required spam by rossz · · Score: 2

    No thank you. And don't tell me the law could prohibit using the email address for marketing. When has that ever stopped them?

    --
    -- Will program for bandwidth
  26. Re:Lemme call names then by dgatwood · · Score: 3, Insightful

    But I wouldn't worry about it, it's a common practice to create news about some crazy guy's plan that will never actually occur. It isn't that California is weird this way, go to any state or country and there's always that one guy that proposes something stupid.

    We said that about the plastic bag ban. Then, they passed it. Now, we have to buy trash bags for my house that use 10x as much plastic, use 10x as much fuel to deliver them to the store, and are basically worse for the environment in almost every other measurable way. And yet still, there's tons of trash blowing around our streets, because what the legislators didn't do is pass a law fining the garbage truck companies for overuse of automation in ways that result in trash littering the streets behind them.

    So no, we should not assume that any idea, no matter how bonkers, is beyond the level of bats**t-craziness that the California legislature is capable of exhibiting. We should always assume that any idea proposed by a politician, no matter how absurd, is likely to pass, and use every ounce of our strength to stomp the bad ideas squarely into the ground.

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  27. Re:Lemme call names then by zidium · · Score: 2

    Hey, moron!

    Do you honestly think people are going to type in their email address at the counter every time they want a receipt?! No way!

    This is a huge leap toward a totalitarian police state. That's what this is. Cash or card, government will know.

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  28. Nope by aepervius · · Score: 3, Informative

    Paper usually decompose quite well , and most of it return to the atmosphere under the form of CO2, possibly methane both which are not sequestered, it just seep up. But the whole cutting wood, pulping it, producing paper cutting it to rolls, producing ink, delivering that ink/paper, all cost CO2. So this is not carbon neutral, even if your paper was not decomposing.

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  29. Paper till receipts were to protect the shopkeeper by AntisocialNetworker · · Score: 2

    When mechanical tills were first introduced, shopworkers would ring up the wrong amounts and pocket the difference. So they introduced a till roll. That didn't stop the fraud until they gave the customer a copy, since then the customer would complain if the receipt showed the wrong amount. (Any benefit to the customer's right to complain was probably incidental).

    We're already seeing electronic receipts a lot in the UK. At least I get asked if I want a paper receipt. And email ones make sense for "click and collect" purchases where they already have my email address.