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Slashdot Asks: How Do You Manage Your Inbox? (npr.org)

Being one of the oldest forms of electronic messaging, users have come up with all sorts of different approaches to managing emails. Some people follow the "Inbox Zero" method of filing and deleting emails religiously, while others embrace the "Inbox Infinity" method of letting email messages pile up, replying to what they can and ignoring the rest. Taylor Lorenz, a staff writer at The Atlantic, suggests users embrace the latter for 2019. Lulu Garcia-Nevarro writes via NPR: In a recent piece in The Atlantic, tech writer Taylor Lorenz argues, in 2019, you should lose the zero and embrace the Zen. Let all those emails flooding your inbox wash over you. Respond to what you can, and ignore the rest. Key to inbox infinity -- telling close contacts and family that your email replies might be slow in coming -- if at all -- as well as alternative ways to reach you. It's that easy. Or maybe not, depending on how email-dependent your boss, your colleagues and your best friend, your mom and your husband are. As for me, I've apparently been embracing inbox infinity for years without knowing it. And let me tell you, it feels great. Don't expect a reply anytime soon. How do you manage your inbox? Would you say you follow one of these two principles, or do you have an in-between method that works for you?

26 of 182 comments (clear)

  1. I don't. by Mr.+Dollar+Ton · · Score: 3, Funny

    I've jumped on the buzzword bandwagon and let AI manage it for me.

    1. Re:I don't. by Anonymous Coward · · Score: 2, Insightful

      I ignore it till someone asks me if I got that mail they sent me.

  2. Have 32 inboxes by a_n_d_e_r_s · · Score: 3, Interesting

    Automatically move emails to the appropriate inbox from the main inbox.

    Computors is good at sorting - let them do it for you.

    --
    Just saying it like it are.
    1. Re:Have 32 inboxes by war4peace · · Score: 2

      Are they?
      Looking at my GMail account. Most of my Inbox e-mails (21496 entries and counting) are marked as "Important according to Google Magic", including but not limited to crappy newsletters which I keep around because I am too lazy to visit some websites every other week or so. At the same time, perfectly legitimate e-mails with tasks from my other job ended up in SPAM despite having come from the same e-mail address and with similar content:

      Dear $NAME,

      The following task was sent to you:

      Subject: $SUBJECT
      Requester: $REQUESTER
      Deadline: $DATE
      Product: $NAME
      Type of Activity: $TYPE
      Translation: #WORDS
      Urgent: Y/N
      Priority: $TYPE
      Description: $DESC

      Some of these arrive in Inbox, some go straight to SPAM. I "tought" GMail for weeks: "this ain't SPAM you sonovabitch!" - nothing. I even label these e-mails appropriately (New Tasks, changed tasks, reopened tasks, new invoices, changed invoices, etc).

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    2. Re:Have 32 inboxes by AmiMoJo · · Score: 4, Insightful

      I used to do that but realized it wasn't actually saving me time and I was in fact wasting effort sorting stuff I mainly never looked at again.

      Now I just rely on search, specifically Gmail's. By remembering some simple syntax (e.g. to:) and with auto-complete I can find anything in a few seconds and don't have to spend any time sorting or organizing. It's a lot more efficient.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    3. Re:Have 32 inboxes by AmiMoJo · · Score: 2

      That's probably because you have 21496 emails in your inbox.

      Gmail figures out what emails are important by seeing how long it takes you to read them, reply to them and archive them. If you leave them in your inbox it assumes you are not done with them (otherwise you would have archived), so they must be important and you intend to come back to them later.

      "Archive" is a bit misleading here, all it does is move the email to your "All Mail" folder and they will still appear in search results by default.

      My advice would be to disable the priority inbox stuff as you are not using it.

      Your experience with spam is very strange. Normally Gmail is very good at not marking stuff as spam if you show any interest in it, and especially if you have the sender's email address in your address book. Clicking "not spam" pretty much whitelists that email address. The only real exception is if the mail is coming from a dodgy server that is using an IP address range known to be spewing spam, and it doesn't have SPF to differentiate itself.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  3. Use two emails: private & public by UnknownSoldier · · Score: 5, Interesting

    I have 2 domain names:

    * Private one that my family uses and know that they can get a near instantaneous response, and
    * Public one that I use for ALL business related emails. I also have an email alias for _each_ company so I can which fucker sells me out if they do.

    If my name was John Smith:

    john.amazon@smith.com
    john.bank@smith.com
    john.crapco@smith.com
    john.groupon@smith.com
    john.monoprice@smith.com
    john.shadyco@smith.com
    john.woot@smith.com

    and I start getting emails from john.shadyco discussing crap co products/services then I know which of these assholes sold me out.

    1. Re:Use two emails: private & public by Darkling-MHCN · · Score: 2

      A good system. I thought of doing the same thing, but then I decided I really don't care who sells me out, or whose data was breached, leaked or copied etc, so I save myself the hassle of opening a new account every time I need to submit an email. I just have a few accounts, the two main ones are:-

      * the decoy account used for anything I don't care about or likely to pull spam
      * the other is your private email account.

      But good on you for having such diligence, I hope you notify these companies when they "sell you out" I bet about 95% of the time they're totally unaware that their emails have been harvested by spammers.

      However there's a flaw in your system, I'm betting if you make the email address that obvious that it is specific to a company, a good hacker will do one of two things... they'll have a script which either removes the email from their spam list or adds a bunch of others guessing your other email accounts. You might want to randomise your email addresses a bit more and record them in a password manager like keepass or lastpass.

    2. Re:Use two emails: private & public by eneville · · Score: 2

      I do this, via qmail's -default. When a company sells me out or looses their database (linkedin, multiple times) I can easily change at source and echo # > .qmail-linkedin.

      For reading mail, that's done via mutt, since that does a great job of hiding junk content, if there's no text/plain or the HTML is the body, chances are a spam source sent it. Won't be read. If it looks legit via the subject then I'll go to the effort of viewing with lynx.

      For the first part, most vendors (gmail, etc) will allow SMTP and IMAP, so mutt can still attach. I think they allow + addressing, also. Not sure if you can filter out based on the + extension, more than likely you could.

    3. Re:Use two emails: private & public by umafuckit · · Score: 3, Interesting

      I do this too and it's remarkably how rarely I get sold out. It's so rare, in fact, that now out of laziness I end up just giving my "shopping@johnsmith.com" to all on-line vendors because it's easier than starting a new address each time. What's not so rare is that a vendor starts to spam me after first e-mail contact. They always stop when asked, though.

    4. Re:Use two emails: private & public by LordHighExecutioner · · Score: 4, Funny

      I am John Smith, and you just triggered the arrival of a huge amount of spam to my secret inboxes, you insensitive clod!

    5. Re:Use two emails: private & public by johnsie · · Score: 2

      You don't need to open a new account each time, some companies like namecheap offer a catchall that forwards ANY email to a domain to a specified email address. You can find out which email address a spammer used by looking in the "to" field.

    6. Re:Use two emails: private & public by fropenn · · Score: 2

      I really hope you don't live at "123 Fake Street." If so, I apologize.

  4. Infinity all the way by Woefdram · · Score: 2

    I'm not very well organised, so it won't come as a surprise that I embraced the "Inbox Infinity" right from the start. Every year or so, I "archive" stuff. Meaning: everything older than, say, a year, will go to a folder in my archive for that year. In a couple of months I'll create the folder 2018 and move everything of 2018 from both Inbox and Sent to it, and I'm done. Very easy to maintain, only takes a few minutes work every year. Very Zen indeed. Sure, at least 95% of all that "archive" is clutter, but who cares? I host my own e-mail and diskspace is cheap.

    --

    Woefdram, l'apprenti sorcier

  5. why not both? by i.r.id10t · · Score: 2

    Keep it all. Anything older than a month or so gets moved to archive storage. Default view is sorted by date and then unread. I read it, deal with it, and ignore or read it, flag it as unread and deal with it later. Rarely anything more than 24 hours old. Some notifications, etc. I get I typically just select and file, unless it is one I am looking out for in particular (student questions from course management system, open issue on my work code, etc)

    --
    Don't blame me, I voted for Kodos
  6. Finally! by 93+Escort+Wagon · · Score: 2

    Inbox Infinity - a philosophy I can get behind! ...with emphasis on the “get behind” part.

    Finally I don’t have to feel bad about the 2000 messages I’ve let get stacked up in my inbox!

    --
    #DeleteChrome
    1. Re:Finally! by 93+Escort+Wagon · · Score: 2

      Every so often I move messages out of my inbox and into other folders - in theory to deal with them later. And, every year or so, I go to the oldest messages and start working my way forward, dumping any that don't seem relevant anymore. I'm caught up through the year 2008 now!!

      In total I currently have 13000 email messages across all my work mail folders. My personal email totals 3600 messages. BUT in both cases - all the messages have been read, at least!

      --
      #DeleteChrome
  7. Re:It isn't 1995 anymore -- text messages by omnichad · · Score: 4, Informative

    So what makes you read text messages, then? In a world of MMS, they can be just as long as an email, but we'll the downside that it's locked down to a single device with a touch interface.

  8. Religious monthly cleanout and archiving ... by neurocutie · · Score: 2

    My primary email address and mailbox is maintained daily, deleting all spam and junk. At the end of every month, all large attachments are saved (if valuable) and otherwise deleted. Then the mailbox for that month is archived and a new mailbox for the new month starts with zero. Archived mailboxes are accessible via the IMAP server.

    Each month amounts to about 30MB of archived emails. I have emails dating back to the early 1980's. All searchable with grep or imap.

    All incoming emails to this primary email address are also copied to another mailbox. This other mailbox is the one that my cell phone accesses. This mailbox is aged out at about 10 days (i.e. nothing is older than 10 days). So the cell phone doesn't have to keep infinity emails and its set to delete emails after about 7-10 days also.

    I have multiple other email addresses, on gmail, hotmail/outlook, and yahoo. I used to try to maintain these also, but now I just let them do the infinite thing... Only one of these addresses keeps really important stuff. Most are use for non-critical Internet nonsense and handles for various Internet accounts.

  9. Not much email by cerberusss · · Score: 2

    I don't understand how people get so much email. I get maybe 5, maximum 10 private emails per day. At work (or rather at my client because I'm a subcontractor), it's different. One clients did communication at our Scrum stand-up meeting. If I was in the CC for email, I archived it immediately (skipping my inbox). My current client uses Slack, but again, not more than maybe 5 messages per day.

    As a colleague said, my job is software development, not email.

    --
    8 of 13 people found this answer helpful. Did you?
  10. Auto filtering by KalvinB · · Score: 2

    If it's worth saving, it's worth filtering into a folder.

    Generic ads for companies I do business with have an Ads folder that is emptied periodically. Bill related emails go into a bill folder. That also gets emptied periodically.

    People I actually care if I get an email from have a filter for them.

    Gmail takes care of spam pretty well on its own.

    The inbox just gradually grows as things go into it that never get filtered into something else.

    If it's not in a folder, it's probably not that important and if space ever becomes an issue I can do more a thorough clearing out.

    People care way too much about the inbox. Labels are where your white listed items go. The inbox is just a grey area that will accumulate over time but can be cleared out if needed.

  11. make every mailbox disposable by swell · · Score: 2

    Never use a mailbox that is permanently connected to YOU; your ISP, your work or whatever. OK, you probably have to use your work or school account sometimes- keep it to a minimum.

    Use gmail, hotmail, any of the free services. Have one for family, one for friends, one for work, and at lest two for questionable email (people or businesses you may not want to continue with).

    The key is that they are all disposable, unlike the one your ISP offers. You can dump any of them and open another if they become too spammy. Simply inform your favored correspondents first using the names associated with that mailbox. They will understand if they've ever received spam.

    This assumes that you are using an email program that can manage many accounts in one place. If you've been going to a website with your browser to get your email, you need to reconsider.

    --
    ...omphaloskepsis often...
    1. Re:make every mailbox disposable by AmiMoJo · · Score: 2

      You should never use your ISP's email account. Aside from it being accessible by random ISP staff, if you ever leave that ISP your email address is going to die.

      One of the established providers is probably reasonably stable (can you imagine the shitstorm if hotmail.com went away?) but obviously a domain is your best bet. Are there any services that allow non-technical people to register a domain and have email redirect to Gmail/Hotmail/etc. with a few clicks?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  12. infinity? by markdavis · · Score: 4, Insightful

    >"Respond to what you can, and ignore the rest. Key to inbox infinity -- telling close contacts and family that your email replies might be slow in coming -- if at all -- as well as alternative ways to reach you"

    That is just being an asshole. And what "alternative ways" are more efficient and less annoying? Being interrupted constantly with phone calls or texts? Writing a letter?

  13. Marking unread by Tomahawk · · Score: 2

    I have various filters in place to put emails into various folders automatically for me. Most of these folders contain emails that I can ignore (some go directly to the Bin, some are monitoring alert emails, some are status updates on deployment pipelines, some are incidents that my team, but not me, need to work on, etc). I would generally cast a quick eye over these, and when happy I'll just delete everything in the folder.

    The rest stay in my InBox.

    When I have new emails in there, I read them. If this is something I can reply to now, I reply now. If it's something I can ignore, I just close it and leave it there. If it's something I need to do by can't do now, I close it and mark it as unread so that I'll go back to it at some point.

    This means that I generally have a small number of unread emails, listing this that I need to get back to.

    Simple process that has worked very well for me for the last 20 years or so.

    I employ a similar process in Google Inbox where I'll 'check off' emails that I'm done with. I can't mark emails as 'unread', but if I haven't checked if off then it's something I want to get back to at some point. Unfortunately checking off the email doesn't appear to do much on the GMail side, so when Google shutdown InBox it'll complete mess up my system. So I need to do something about this on the Gmail side before they do that. (rather miffed at Google about this, but that's Google for you...)

  14. ASCII, fast & easy by denis.goddard · · Score: 2

    I still use pine in an 80x24. It processes the âDâ(TM) key as fast as my finger can tap. No fancy modern GUI will match the reflexes I spent my entire childhood training on videogames. But xterm can!