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Facebook Moderators Are Routinely High and Joke About Suicide To Cope With Job, Says Report (gizmodo.com)

According to a new report from The Verge, Facebook moderators in Phoenix, Arizona reportedly make just $28,800 a year and use sex and drugs to deal with the stress. "The report published on Monday detailed the experiences of current and former employees who worked at professional services company Cognizant, a company they say Facebook outsources its moderating efforts to," Gizmodo summarizes. "According to the report, employees experienced severe mental health distress, which they coped with by having sex at the office and smoking weed. Some even began believing the conspiracy theories they were tasked with reviewing. One quality assurance manager said he began bringing a gun to work in response to threats from fired workers." From the report: "There was nothing that they were doing for us," one former moderator told The Verge, "other than expecting us to be able to identify when we're broken. Most of the people there that are deteriorating -- they don't even see it. And that's what kills me." "Randy," a quality assurance worker at Cognizant charged with reviewing posts flagged by moderators, said that several times over his year at the company he was approached and intimidated by moderators to change his decisions. "They would confront me in the parking lot and tell me they were going to beat the shit out of me," Randy told The Verge. He also said that fired Cognizant employees made what he believed to be genuine threats of harm to their former colleagues. Randy started to bring a concealed gun to the office to protect himself.

Employees told The Verge that moderators in the Phoenix office dealt with the hellish reality of their jobs by having sex in the office -- in stairwells, bathrooms, parking garages, and a lactation room -- smoking weed on breaks, and joking about suicide. A former moderator claimed that there was a joke among colleagues that "time to go hang out on the roof" was subtext for wanting to jump off the building. Moderators for Facebook have to review graphic posts containing violence, dehumanizing speech, and child abuse, but they also have to weed through the conspiracy theories that run rampant on the web. It's well-reported that the former has resulted in moderators developing PTSD and other debilitating mental health issues, but Monday's report from The Verge indicates that the latter may be causing them to develop fringe beliefs.

3 of 217 comments (clear)

  1. So a nomral average 20something life by BitZtream · · Score: -1, Troll

    So let me get this straight, a bunch of 20-25 year olds are whining about having to get paid 28k a year (not bad for a job for someone with no skills required) to sit on their ass and browse the internet for shit they were going to seek out on their own anyway. And to top it off, they're adding in the excuse that it makes them smoke weed and have sex ... and feel suicidal. How is this different than every other angsty ridden emo in that age bracket?

    Let me give you a fucking hint, no matter what you do with this group of people, they're going to feel and act the act same way, its called being a young adult and it happens to pretty much all 20-25 year olds even if you were too blind to notice/remember.

    You think your waite last time you ate out like his job? You do realize that EVERYONE in the service industry is going into the storage closet, smoking weed and fucking right? And they all think their lives are miserable and talk about suicide after dealing with shitty customers on a daily basis?

    Same for that poor kid behind the McDonalds counter, they have sex and smoke pot in the walk in freezer. Walmart? They tend to do it in the back room or when unloading trucks. Your Starbucks 'barista' ... she's expecting to get laid when she gets to work, its the only time she's not in the house with her or his parents.

    What would these people do if unemployed? Go home, smoke weed, look for sick shit on the internet cause they're bored and too lazy to find a job rather than complain about life, and fuck anything that would let them ... which would be another angsty 20 year old trying to find their way in life.

    The only news here is that you idiots at slashdot posted another ignorant Verge story as if they or you have any sort of clue what actual journalism is. The Verge is not a reputable news source, its not even news.

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  2. If you can't handle deleting pepe memes by Jarwulf · · Score: 0, Troll

    or the n word all day long nobody's forcing you to stay in the job. Get a gig at Wendy's or something. Sounds like somebody's shielding their job from possible competition. Or even more likely, they're buttering up the public for the need for massive automated censorship.

  3. Re:This is literally ridiculous by Opportunist · · Score: 0, Troll

    You obviously didn't get the memo how "rape" is now basically "everything that disagrees with her".

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