Slashdot Mirror


Workplace Theft Is On the Rise (theatlantic.com)

rfengineer tipped us off to this story. The Atlantic reports: Your office is a den of thieves. Don't take my word for it: When a forensic-accounting firm surveyed workers in 2013, 52 percent admitted to stealing company property. And the thievery is getting worse. The Association of Certified Fraud Examiners reports that theft of "non-cash" property -- ranging from a single pencil in the supply closet to a pallet of them on the company loading dock -- jumped from 10.6 percent of corporate-theft losses in 2002 to 21 percent in 2018. Managers routinely order up to 20 percent more product than is necessary, just to account for sticky-fingered employees.

Some items -- scissors, notebooks, staplers -- are pilfered perennially; others vanish on a seasonal basis: The burn rate on tape spikes when holiday gifts need wrapping, and parents ransack the supply closet in August, to avoid the back-to-school rush at Target. After a new Apple gadget is released, some workers report that their company-issued iPhone is broken -- knowing that IT will furnish a replacement, no questions asked. What's behind this 9-to-5 crime wave? Mark R. Doyle, the president of the loss-prevention consultancy Jack L. Hayes International, points to a decrease in supervision, the ease of reselling purloined products online, and what he alleges is "a general decline in employee honesty."

The report advises companies that the best way to reduce fraud was with surprise audits and data monitoring.

Another interesting statistic? "Fraudsters" who'd been with their company for more than five years "stole twice as much."

33 of 328 comments (clear)

  1. An idea by Anonymous Coward · · Score: 4, Insightful

    Have they tried not treating their workers like shit? Won't stop all theft, but should reduce it.

    1. Re:An idea by hey! · · Score: 4, Insightful

      There's been a shift. When I was young, people normally stayed at jobs for ten or more years; it wasn't unusual for people to get out of school, get a job, and work at the same place until retirement. Relationships lasted beyond retirement with people taking company pensions (now largely raided to prop up executive compensation).

      The thing is, that's not *agile*. Companies hire and let go workers as needed; there's no sense that there's loyalty owed either way. The people working for you are like strangers you give the keys to your house to. The median duration of employment for someone 25-34 is about three years.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:An idea by Austerity+Empowers · · Score: 3, Insightful

      You read it here, workers who are at an employer more than 5 years steal twice as much! Gotta fire em quick.

      I worked in a place once that provided free soda to employees. For a while it worked, then we crossed a threshold of about 70 employees and stupid shit started happening. People walking out with costco containers of soda, etc. We knew who it was and we did give them grief, but some people are immune to peer pressure, and the boss doesn't fire based on hearsay. So they put in a vending machine (I don't know where it came from), and charged $.01 per soda. You could still "buy" 36 packs of soda for far less than they cost at Costco, but nobody did. The transaction process was enough, and pennies were always around as a result, so it was no big deal and we could still have nice things.

      The problem is that vending machines are designed for soda, but office supplies tax even the most flexible machine. There are software and tools that can provide a functional equivalent, but they usually cost more than the problem is worth. And thus this story isn't really that interesting: a decision was made, and the problem wasn't worth a solution.

    3. Re:An idea by LostMyAccount · · Score: 4, Interesting

      First of all Junior, I'm 52, so I don't know what the fuck generation you're talking about.

      I also challenge the entire narrative of "more theft" taking place. Random small quantities of office supplies have walked away for decades, mostly inadvertently. I mean what are you going to do, steal a box of copier paper and sell it on the corner?

      I also don't believe people can just smash their iPhones on purpose and get new models. The last group of people any IT department wants to reward is the moron that conveniently breaks their device. An exec might get away with it, but that shit's expensive and it would call attention to whoever did it more than once. They'd get canned or be required to keep it in a giant Otterbox type case.

      Whatever meaningful theft might be happening probably is an externality of 21st century capitalism. They shitcanned all the middle managers whose job it was, basically, to keep track of stuff. Just-in-time delivery means there's little planning and with the emphasis on rush shipping on everything, I'm sure the losses through outright mistakes in order fulfillment, delivery, etc are fairly high.

      I think is two things, one, a chance for employers to bitch about employees depriving them of their right and true profits through waste and thievery. And two, a way for employers to shift the burden of bad management onto their employees. Fuck them. If they weren't so greedy and self-dealing, they could keep track of their resources better.

    4. Re:An idea by LostMyAccount · · Score: 2

      I completely agree that too often management makes people use obsolete hardware needlessly.

      I work for an IT consulting firm, maybe 50-some employees and they make people use some of the most ridiculously old laptops. I mean, we're an IT consulting firm, what does it look like when I show up with a shit-ass old computer? "Hi, please spend money on technology, we don't."

      A lot of companies I work with literally have no end user computing life cycle plan. They push all the equipment way past it's useful lifetime, I'm talking 7-8 year old desktops sometimes. I've spent 2 hours "fixing" them because they're so slow, stuff that would be under 15 minutes if it was a modern system. And then they have a flurry of equipment replacement, and then wonder why they (again) have a giant bubble of obsolete machines that require a forklift upgrade.

      I preach that they replace 20-25% of machines per year, regardless of whether "it still works". This makes the oldest tier 4-5 years at most, and they have a predictable pace and process from a cost and labor perspective, ideally distributed throughout the year.

    5. Re:An idea by apoc.famine · · Score: 2

      Eh, this whole story is bullshit anyway. "The Association of Certified Fraud Examiners reports that...." So an organization which gets paid to find problems reports that said problems are increasing. Wow. Who would have seen THAT coming?

      --
      Velociraptor = Distiraptor / Timeraptor
  2. Probably more to do with the worsening economy by rsilvergun · · Score: 5, Interesting

    It's not worth getting in trouble for snagging office supplies most of the time, but if you're struggling to make ends meet and your school just sent home a giant list of crap you need for your kid then suddenly it's worth it.

    I remember being pretty shocked when even in high school I had to come up with $50-$100 bucks a month in various supplies for my kid's school projects. Crap that, when I was a kid (before the funding cuts of the mid 90s and 2000s) was just part of school.

    A buddy of mine recently moved from a poor district to a rich one after saving the down payment to buy a house and was shocked by how much he was saving on school supplies because the school had things like paper, pencils and art supplies.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re: Probably more to do with the worsening economy by Anonymous Coward · · Score: 2, Insightful

      The economy isn't "worsening" nor would that be an excuse to steal.

    2. Re:Probably more to do with the worsening economy by Waffle+Iron · · Score: 2

      but if you're struggling to make ends meet and your school just sent home a giant list of crap you need for your kid then suddenly it's worth it.

      You don't actually have to send all those supplies to school.

      Schools send out ridiculous lists because they work on the Robin Hood principle: Only a subset of parents actually send supplies, and the teachers redistribute from that stash to everyone else who have "hardships".

      One year we were told to send twelve dozen sharpened pencils for each student. Taken literally, that would imply that each kid was using up a whole pencil almost every day. We usually just rounded those requests down to a reasonable amount, plus maybe a little extra to donate to the have-nots.

    3. Re:Probably more to do with the worsening economy by phantomfive · · Score: 5, Insightful

      I am not a company owner, but if I were I would not care one bit if employees were taking pens home. I wouldn't even call that stealing. Take them if they want. I would put a basket in the front labeled, "Free Pens." Because seriously, if pens make people happy......such a small expense for improving office morale. And why not, a free red stapler at every desk.

      --
      "First they came for the slanderers and i said nothing."
    4. Re:Probably more to do with the worsening economy by Mr+D+from+63 · · Score: 2

      Reading the article, there is no evidence theft is on the rise. Its always been pretty common. I remember the supply room at a plant construction site was called 'the freebee room" where folks helped themselves to work gloves, marker, duct tape, safety glasses, etc. Some of that ended up at flea markets I believe.

      I take paper and pads and stuff like that home because I work at home many days. I use my own power, printer ink, internet connection, etc. So there is a very fair trade off if I happen to use some of that paper for a personal task.

    5. Re: Probably more to do with the worsening economy by Mr+D+from+63 · · Score: 4, Funny

      The economy isn't "worsening" nor would that be an excuse to steal.

      With low unemployment, there are more thieves working today than ever!

    6. Re:Probably more to do with the worsening economy by guruevi · · Score: 3, Insightful

      Actually it's the other way around. All stats show that the more you make the more you steal. It correlates also with how long you've been at the company and thus can "get away with".

      So a better economy would translate in higher theft since "the company is doing better now, they can afford some losses".

      In the end it's just part of doing business, would you fire your best for taking a pen or a $5 box of pens? Electronics similarly are both insured and replaced through leases at virtually no cost. I've never had electronics disappear through third party theft, but the insurance doesn't go down so an employee needing a replacement at the end of the useful lifespan is better for me in the end.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    7. Re: Probably more to do with the worsening economy by Code+Herder · · Score: 2

      Honestly, if HR came to me and said one of my employee took a pen home and I needed to deal with it Iâ(TM)d probably think it was a joke. The issue is not people taking the odd pen home which theyâ(TM)ll probably use to work on firm stuff anyways, its people taking supplies wholesale. I had to deal with a few such odd case where grown ass adult making 70-80k a year were stealing boxes of rechargeable batteries ( gaming industry, remote batteries ). Weâ(TM)re not in the valley where that would be a low wage, here it was reslly good.

    8. Re:Probably more to do with the worsening economy by Solandri · · Score: 4, Interesting

      Pens are probably not the best example. When I was working at a hotel, we accidentally ordered a 200-pack of the expensive high-end luxurious soft bath towels instead of the standard grade ones. The customers really liked them (we got numerous unsolicited comments about how nice they were), so we were mulling the possibility of switching to them permanently. The housekeeping staff didn't report any problems with them wearing out in the wash faster than the regular towels (industrial washing machines are not kind on textiles). Normally 200 towels would last about 1-2 years before they'd wear out and we'd have to order new ones. But the luxury ones lasted less than 6 months before we were down to a couple dozen.

      There was no proof, but the obvious suspicion was that employees were simply taking them home (they were really nice) and either giving them out to friends and relatives or selling them. Overall they represented the loss of about $1500 (luxury towel cost minus 6 months of regular towel cost), and we decided not to switch because of the rampant theft. Since the hotel only had about 70 employees and the end-of-year bonus pool was a percent of the profit, basically each employee chipped in $20 of their annual bonus to buy towels for a few thieves.

    9. Re: Probably more to do with the worsening economy by Anonymous Coward · · Score: 2, Insightful

      had it occurred to you that your fucking customers probably stole all your nice towels

    10. Re:Probably more to do with the worsening economy by phantomfive · · Score: 3, Insightful

      Awesome. Good for you... Except for the part where I get the feeling you're trying to justify it..

      Nah. I get paid enough I don't need to steal pens, and I'm too picky to use the company supplied pens. I bring my own too work.

      You being fine with giving away pens doesn't mean I am.

      OK, so you suck. What else do you want me to tell you about yourself?

      --
      "First they came for the slanderers and i said nothing."
    11. Re:Probably more to do with the worsening economy by dgatwood · · Score: 4, Insightful

      One year we were told to send twelve dozen sharpened pencils for each student.

      Who wants to bet someone wrote down 12 (dozen) pencils, and someone dropped the parentheses?

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  3. Re:Everyone is a spineless weasel by phantomfive · · Score: 3, Insightful

    I only worked for one company that wasn't run by a total piece of shit in my career,

    There might be something wrong with you. At very least, you can say your selection of employment places should be improved.

    --
    "First they came for the slanderers and i said nothing."
  4. Treat workers like crap ... by b0s0z0ku · · Score: 2, Insightful

    Treat workers like crap, and you'll get treated like crap in return. A lot of US employers: (1) Don't want to give time off, even if it's written into the contract. No vacation time and discouraged sick leave are a fucking disgrace. (2) Lobby against things like public insurance, because they want workers tied to their jobs for life, (3) Treat employees like children -- drug-test and thus penalize recreational activity outside the office. (4) Fire employees before their vested to keep them from vesting. Is it any wonder that a few rolls of tape or whatever go missing? I'm surprised more employees don't steal more things, frankly.

    1. Re:Treat workers like crap ... by Bonker · · Score: 2

      Companies in the U.S. are vastly less honorable and loyal to their employees than they've been in a long time, and they're getting worse every year.

      Loyalty and respect are a two-way streets. If you treat employees like mindless tools, they're going to treat the company like a tool-- in this case, 'getting fair compensation' by hook or crook. They know that a board-room full of executives are still going to be super-wealthy at the end of the day, even if they five-finger every piece of kit they can lay their hands on. That's not an environment that breeds loyalty or honesty.

      --
      The next Slashdot story will be ready soon, but subscribers can beat the rush and slashdot the links early!
  5. Re:Everyone is a spineless weasel by phantomfive · · Score: 2

    If he's in the US, maybe there's something wrong with 50-hour-per-week, no-vacation, all-work-no-play American "culture."

    If he's in the US, and he has that, then there's definitely something wrong with his method of choosing workplaces. Even if you're an Uber driver you can do better than that.

    --
    "First they came for the slanderers and i said nothing."
  6. There's a book about this. by DanielRavenNest · · Score: 4, Interesting

    I seem to remember a Dilbert book "How to build a better life by stealing office supplies".

    The summary didn't mention "envy" as a reason. The disparity in pay and wealth has grown a lot in the last few decades. Contrast Jeff Bezos with an Amazon warehouse worker, or the Walton family vs Walmart clerks. CEOs have always made more than line staff, but the ratio has increased greatly.

  7. Re:Everyone is a spineless weasel by b0s0z0ku · · Score: 3, Insightful

    Not everyone wants a gig economy McJob -- why should a secure job and reasonable working conditions be incompatible? They're not in most of the developed world, you know.

  8. Re:Everyone is a spineless weasel by phantomfive · · Score: 2

    A secure job and the computer industry are incompatible everywhere. Security in the computer industry comes from developing the skill of finding a good job.

    Which coincidentally, our AC friend lacks.

    --
    "First they came for the slanderers and i said nothing."
  9. Wages of Wage Stagnation by imperious_rex · · Score: 4, Insightful

    I'm not condoning employee theft, but I understand where they're coming from. With stagnant wages, it should be no surprise to anybody that more employees are committing petty larceny. But the bigger cost is "time theft" when non-smoking workers take smoke breaks too, long visits to the bathroom with a smart phone in the pocket, or the frequent extended lunch break. Employees with stagnant wages will seek just compensation one way or another.

    1. Re:Wages of Wage Stagnation by Anonymous Coward · · Score: 2, Insightful

      Compensation is the critical operative term here. Employees are already treated as thieves and sometimes punished accordingly even if they've actually done nothing yet. Even in Canada where it's flatly illegal to deduct from wages many employers in smaller businesses will try their luck, committing what amounts to extortion or outright theft for things like "client canceled their order" and other things considered EBIT.

      Loyalty is a two way street: When you spend months or years being treated like dirt, and every "error" in pay is always in the employer's favor and NOTHING happens to the employer despite complaints, there's clearly nothing wrong with returning the favor and at least benefiting from being the thief you're treated as to begin with. It's unethical NOT to take from your employer at that point.

      Not like they're even paying you half of what you're worth to them anyways. May as well raid the kitchen.

  10. Office supplies are no longer critical by Dan+East · · Score: 2

    If you go back in time 50 years, office supplies of the sort discussed in the article were paramount. There was no other way to run a business without the physical supplies required to function. So the inventory and management of those items was critical, because the volume of those items used was so high that it directly effected the profit to unsure their efficient use (we processed 5000 accounts this month, we should have consumed X amount of resources A, B and C). Now that it is possible and desirable to go "paper free", the management of physical office supplies has fallen to the wayside. Businesses recognize that these things must be needed for some tasks, and so they provide them. However since they do not drive the bottom line, and the volume consumed is an order of magnitude less, they are not managed as closely. So now it is easier than ever to take things even though the volume of those items consumed by a business is far less.

    --
    Better known as 318230.
  11. Re: Everyone is a spineless weasel by dabadab · · Score: 2

    Sorry to break it to you but the spine is part of the endoskeleton.

    --
    Real life is overrated.
  12. Just deduct it from the dividend by grumling · · Score: 3, Funny

    But they told me to act like I own the company.

    --
    "Well, good luck finding a judge that doesn't run a bestiality site."
  13. If you want to be taken seriously... by Shaitan · · Score: 2

    Stop lumping the guy who went home with a pen (literally anyone) alongside the chick stealing boxes of pens and selling them online.

    There is a very big difference between the person who just doesn't sweat their location when they print something and the person who deliberately prints and binds copies of books from project guttenberg to resell.

  14. Re:Yes and? by dgatwood · · Score: 4, Interesting

    Spoken like a true thief.. A thief with a tiny brain who can't read a fucking article.. 52% asshole.. 52% of the work force taking home supplies. You don't think that adds up?

    It's hard not to take home office supplies. You're running late to a meeting, so you grab a pen off your desk and stick it in your pocket. Then you forget about it. A week later, your significant other asks if you forgot about something, and that's when you find out that the pen exploded all over the laundry. Or at best, you notice it, and you toss it somewhere to bring with you the next day, and then by the next day, you've forgotten about it. A month goes by, and you see a pen and wonder why it is there, and you put it in the jar with the rest of your pens.

    That's not stealing in any meaningful sense of the word. Besides, most employers these days expect you to do some work from home outside of office hours. So if you don't have a few random office supplies from work at home, then your employer is arguably stealing from you.

    The real problem is companies that let their bean counters total up the cost of those supplies and then try to find ways to reduce that cost. In aggregate, yes, office supplies add up. But the total collapse of workplace morale when you try to limit those losses adds up to far more damage, both in the short term and long term. Office supplies are simply a part of the cost of doing business, including the ones that end up randomly walking away, whether intentionally or accidentally. And if you can't afford office supplies, you should really take a look at the balance sheet and see how much more expensive your employees are. :-)

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  15. Re:do you have my red stapler? by Quirkz · · Score: 2

    Funny story. When I started at my office I went to the supply closet and found a red Swingline stapler. Used it for a couple of years, and then one night it disappeared off of my desk. I was kind of annoyed, but it wasn't really *my* stapler, and the supply closet had some replacements (black, not Swingline, but really, it's a stapler I use a dozen times a year, so who cares). Eight years later I was joking with a co-worker about Office Space and he mentions that he used to have a red Swingline, which he'd stolen from a co-worker who said he'd stolen it from someone else (me), but that it had been further stolen by yet another co-worker. Apparently they're a hot item, or everyone has a one-track mind. So I went and checked, and indeed the original model was on another guy's desk. I don't actually know if it was the one I had, but it doesn't really matter. I taped a bunch of strips of paper to my black stapler and wrote "Red" all over it. Then I swapped it for the red one, which I covered in paper that had "black" written on it, as the world's worst disguise and to make it more of a prank. I figured it would make it two days before someone noticed and swapped it back. It's been 18 months. One of the middle-men in the chain did actually notice, but he laughed his ass off and didn't say anything. At this point I'm just waiting for an opportunity to pull out Ol' Red--disguised as blackie--and see the realization in the other guy's eyes, but he got shifted to the other side of the building and it's unlikely to come up.