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Facebook Apologizes for Outages, Says It Has Resolved 'Server Configuration' Error That Led To Access Problems (variety.com)

Facebook is sorry: The social media giant apologized for the technical errors that left many users globally unable to access apps for Facebook, Instagram, Messenger and WhatsApp starting Wednesday and stretching into Thursday, and said it's fixed the glitch. From a report: About 24 hours after users began reporting problems with Facebook, Instagram and other apps, Facebook announced Thursday -- on Twitter -- that it had resolved them and that its systems are "recovering." "Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services. We've now resolved the issues and our systems are recovering," the company said in a tweet. "We're very sorry for the inconvenience and appreciate everyone's patience."

12 of 80 comments (clear)

  1. Why? by servo335 · · Score: 2

    Why dd they use their own competition to say they fixed the issues.

  2. Facebook and Zuck are always sorry for something by Rosco+P.+Coltrane · · Score: 2

    yet nothing ever changes.

    Also: /. is FB's availability page now? What gives?

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  3. If they were ethical.... by Anonymous Coward · · Score: 2, Funny

    If they had any ethics, they'd apologize for the service coming back up again.

    This thing is a cancer on the internet.

  4. Re:Facebook and Zuck are always sorry for somethin by alvinrod · · Score: 2

    Also: /. is FB's availability page now? What gives?

    The editors probably just piss away time on Facebook all day, which explains why the story was so timely. Typically I'm used to stuff taking a day or two to show up here, which isn't necessarily bad, but they had that story up right away. I think there was a previous time within the last year when the reported that Facebook was down. They might have been aware of it before someone managed to get the message to Zuck.

    After the spaghetti link in an article summary the other day, it's pretty obvious that there isn't a lot of editing being done, not that this site was every really know for it. This really is stuff that matters, only to myopic nitwits.

  5. Fragility of the the servers by xack · · Score: 2

    If a single "misconfiguration" can take down a system with thousands of redundant servers then you must see the total incompetence of the Facebook system. Is this who you want to give your data to? Want a "misconfiguration" to leak your data and passwords?

  6. "Server config error..." by Amigori · · Score: 4, Insightful

    A "server configuration error" that prevents login and access issues happen to a small business with A rack of servers. NOT to one of the largest IT companies in the world. That would be an incredibly fast replication across how many globe-wide datacenters?

    What happened? Who knows? The QAnon crowd has a DARPA / Lifelog / Building8 theory. Give that what credence you need to. Seems plausible to me (without too much tin-foil).

    --
    "The quality of life is determined by its activites."--Aristotle
  7. Re:Facebook and Zuck are always sorry for somethin by UnknownSoldier · · Score: 2

    The "editors", and I use the term loosely, have always been lazy fucks.

    With the sheer number of dupes I've seen over ~20 years it is obvious they don't actually read the site let alone know how to do a basic search to see if a story has been already been posted before. But I guess that keeps the memes alive. /. has editors? LOL, yeah, right.

  8. Re:Facebook and Zuck are always sorry for somethin by sjames · · Score: 2

    Facebook announces new C level position, the CS(NS)O, the Chief Sorry (Not Sorry) Officer.

  9. Re: Facebook and Zuck are always sorry for somethi by UnknownSoldier · · Score: 2

    Came for the stories, stayed for the user comments -- there have been some amazing gems over the years.

    Why throw the baby out with the bathwater?

  10. Re:LifeLog Cover Up by mschuyler · · Score: 2

    If you ran a system as big as Facebook and designed it so a "configuration error" would bring down thousands of servers, you ought to be fired--now.

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    How about a moderation of -1 pedantic.
  11. Re:Productivity Goes up! by Bryansix · · Score: 2

    Ahem, Facebook was down, not Slashdot.

  12. Re: A question by astrofurter · · Score: 2

    I believe the term is "Agile(tm) Continuous Delivery".