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Why Robo-Calls Can't Be Stopped (washingtonpost.com)

"When your phone rings, there's about a 50 percent chance it's a spam robo-call," reports the Washington Post. Now a computer science professor who's researched robo-call technologies reveals the economics behind automatically dialing phone numbers "either randomly, or from massive databases compiled from automated Web searches, leaked databases of personal information and marketing data." It doesn't matter whether you've signed up with the federal Do Not Call Registry, although companies that call numbers on the list are supposed to be subject to large fines. The robo-callers ignore the list, and evade penalties because they can mask the true origins of their calls.... Each call costs a fraction of a cent -- and a successful robo-call scam can net millions of dollars. That more than pays for all the calls people ignored or hung up on, and provides cash for the next round. Casting an enormous net at low cost lets these scammers find a few gullible victims who can fund the whole operation...

Partly that's because their costs are low. Most phone calls are made and connected via the Internet, so robo-call companies can make tens of thousands, or even millions, of calls very cheaply. Many of the illegal robo-calls targeting the United States probably come from overseas -- which used to be extremely expensive but now is far cheaper...

Meanwhile, the Federal Communications Commission has been asking U.S. phone companies to filter calls and police their own systems to keep out robo-calls. It hasn't worked, mainly because it's too costly and technically difficult for phone companies to do that. It's hard to detect fake Caller ID information, and wrongly blocking a legitimate call could cause them legal problems.

The professor's article suggests guarding your phone number like you guard your credit card numbers. "Don't give your phone number to strangers, businesses or websites unless it's absolutely necessary."

"Of course, your phone number may already be widely known and available, either from telephone directories or websites, or just because you've had it for many years. In that case, you probably can't stop getting robo-calls."

9 of 338 comments (clear)

  1. Online order forms require it by Anonymous Coward · · Score: 5, Informative

    It is a nearly-universal business practice: if you are ordering a product or service online, they will require a phone number. The form won't submit unless you put in a valid one.

    You really can't refuse to do business with people on these grounds; all competitors require a phone number as well. Further, if you put someone else's number up there, it's fraud.

    You can complain. If they respond at all, it will be a roundabout way of saying "too bad."

    1. Re: Online order forms require it by pollarda · · Score: 5, Interesting

      They should turn it into a source or revenue for the phone companies. When a phone call completes, have an option for the recipient to charge them $1.00. The phone company keeps half.

    2. Re:Online order forms require it by ShanghaiBill · · Score: 5, Interesting

      The spam calls I receive do not mention my name or any other identifying information.

      As far as I can see, they are just calling numbers randomly.

      I am skeptical that keeping your phone number confidential will make any difference at all.

    3. Re: Online order forms require it by ShanghaiBill · · Score: 5, Insightful

      When a phone call completes, have an option for the recipient to charge them $1.00. The phone company keeps half.

      Another requirement should be that if the caller can't be identified and billed, the phone company still has to pay you.

      Anonymous spoofing will end real quick.

    4. Re: Online order forms require it by goombah99 · · Score: 5, Interesting

      the carrier that transferred the call to my carrier gets billed. THey bill whoever gave it to them, and so on.
      If you reach a point where it can't be tracked the carrier that can't track the incoming origin is where the net cost lands.

      See how long they put up with not being able to trace their inputs!

      --
      Some drink at the fountain of knowledge. Others just gargle.
  2. Yes we can by Anonymous Coward · · Score: 5, Interesting

    I use asterisk to screen calls. If it is an previously unknown number a message will request the caller to press a number. If the number is correct the callerid will be added to a whitelist and the call connected.

  3. Just don't answer by glomph · · Score: 5, Insightful

    If your phone rings, and you don't know the calling number - just let it go into voicemail. If it's important, they will leave a message which you can retrieve at your convenience (or if like me you use Google Voice, the voicemail is transcribed to quasi-accurate text). Almost always it's some marketing scam. Fuk Them.

    1. Re:Just don't answer by Anonymous Coward · · Score: 5, Informative

      That's great, unless you're a freelancer or small business and have to answer calls in case it's a customer.

  4. Re:Robocalls by ShanghaiBill · · Score: 5, Insightful

    I've never in my life experienced a robocall. If we can avoid them in Europe, so can the US.

    Most European countries ban anonymous spoofing.

    America does not.

    America's political system does not respond well to geographically distributed problems. If all the robocalls happened in a single swing state, they would stop tomorrow.