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Microsoft Stops Selling eBooks, Will Refund Customers For Previous Purchases (theverge.com)
Starting today, Microsoft is ending all ebook sales in its Microsoft Store for Windows PCs. "Previously purchased ebooks will be removed from users' libraries in early July," reports The Verge. "Even free ones will be deleted. The company will offer full refunds to users for any books they've purchased or preordered." From the report: Microsoft's "official reason," according to ZDNet, is that this move is part of a strategy to help streamline the focus of the Microsoft Store. It seems that the company no longer has an interest in trying to compete with Amazon, Apple Books, and Google Play Books. It's a bit hard to imagine why anyone would go with Microsoft over those options anyway.
If you have purchased ebooks from Microsoft, you can continue accessing them through the Edge browser until everything vanishes in July. After that, customers can expect to automatically receive a refund. According to a newly published Microsoft Store FAQ, "refund processing for eligible customers start rolling out automatically in early July 2019 to your original payment method." If your original payment method is no longer valid (or if you used a gift card), you'll receive a credit back to your Microsoft account to use online at the Microsoft Store. Microsoft will also offer an additional $25 credit (to your Microsoft account) if you annotated or marked up any ebook that you purchased from the Microsoft Store prior to today, April 2nd. Liliputing reminds us that "if you pay for eBooks, music, movies, video games, or any other content from a store that uses DRM, then you aren't really buying those digital items so much as paying a license fee for the rights to access them... a right that can be revoked if the company decides to remove a title from your device unexpectedly or if a company shuts down a server that would normally handle the digital rights management features."
You can find DRM-free eBooks at some online stores including Smashwords and Kobo (by browsing the DRM-free selection), or from publisher websites including Angry Robot, and Baen.
If you have purchased ebooks from Microsoft, you can continue accessing them through the Edge browser until everything vanishes in July. After that, customers can expect to automatically receive a refund. According to a newly published Microsoft Store FAQ, "refund processing for eligible customers start rolling out automatically in early July 2019 to your original payment method." If your original payment method is no longer valid (or if you used a gift card), you'll receive a credit back to your Microsoft account to use online at the Microsoft Store. Microsoft will also offer an additional $25 credit (to your Microsoft account) if you annotated or marked up any ebook that you purchased from the Microsoft Store prior to today, April 2nd. Liliputing reminds us that "if you pay for eBooks, music, movies, video games, or any other content from a store that uses DRM, then you aren't really buying those digital items so much as paying a license fee for the rights to access them... a right that can be revoked if the company decides to remove a title from your device unexpectedly or if a company shuts down a server that would normally handle the digital rights management features."
You can find DRM-free eBooks at some online stores including Smashwords and Kobo (by browsing the DRM-free selection), or from publisher websites including Angry Robot, and Baen.
Giant evil corporations hate simple traditional things that work well for cheap or free.
Water is a good example. Companies spend billions trying to convince you that it's boring, even publishing junk science about "overhydration" and how juice, tea, gatorade, etc all 'count' towards the 8 glasses of water a day target. Now that we basically view Soda as poison marketed to children they've pushed back with flavored zero calorie water that is nowhere as healthy as the real thing.
I thought Kindle and its clones were the height of folly when they came out, and my opinon hasn't changed. Books are durable, tangible, random-access, and have worked well for humanity since the invention of the printing press. A fucking evil corporation looks at books and identifies the key problem: they persist long after the original purchase. A book can sit on a shelf for 20 years until someone else picks it up.
Enter the DRM - ereader model. You now 'license' the right to use the book - tying yourself both to the DRM and the platform. When you die, or more likely the device breaks, the book is gone. It cannot be given to a friend, passed down to children, donated to a library or traded via a book swap. That contributes to scarcity, under classical economics, and drives up the price and profit. This is total bullshit - but what's worse is the army of softheaded media brainwashed idiots out there suggesting that paper is somehow 'archaic' and that there are 'benefits' to ereaders. Fuck that noise!
Now we see the end result of that folly. Your entire Microshit library can be erased at the touch of a button. THEY, not you, control the terms of the refund. Why shouldn't they pay you in cash instead of forcing you to take some kind of chickenshit microsoft store credit? Did you not in fact pay in real money? And I marvel at the decision that all the notes and markings you may have taken in your entire library are worth the grand sum of $25! They, not you, decided that. They wrote the terms of the licensing agreement, forcing binding arbitration and preventing a class action lawsuit (my best guess but fitting the overwhelming pattern of large evil corporations).
It's time for people to wake up. It's time for shiny new products that we don't actually need to die on day 1. It's time to realize that anyone talking about the advantages of eReaders and Kindle is 100% a softheaded idiot who should be loudly and publicly castigated.
It's not just Microsoft, it's anyone who rents content to you. Had an interesting discussion with a friend a few months ago where he talked about all the content he'd bought from a well-known streaming service. I corrected him to tell him he'd rented it, not bought it. Even after multiple iterations of explanation, he still couldn't quite grasp that since it was held on someone else's servers and they could change their ToS any time they felt like it, all of his content was rented, not bought.
Silly thing was he'd actually already been burned by this service when they decided to withdraw access to content he'd paid for. I've not got it via BT, which doesn't have these problems. Arguably it's OK since he's paid for it, he just had to go to an illegal pirate site to get the copy he legally paid for.
Yeah, I published DRM free on Amazon (and others). I doubt it made any difference to sales either.