Posted by
Hemos
on from the dumb-dumb-and-dumb dept.
GiMP and 200 others wrote "C|Net has this story about the difficulty of getting ADSL from Bell South for linux machines, and the protest from users in the afflicted areas. " This story has been coming up a lot today. Hopefully the negative coverage will force BellSouth to relent.
Start calling he Public Service Commission
by
dhms
·
· Score: 5
There are 2 (two) ways to force BellSouth to get its head out of its tail quickly:
1) Call your state's Public Service Commission. Explain the problem to them clearly and politely and how you have tried to resolve the problem. In most places, the RBOC gets hit with actual fines if they get too many complaints lodged with the PSC.
2) But a single share of stock, then call the "Presidents HotLine" of your local RBOC. Complain that you are a Linux user **AND** a shareholder and that you are being denied reasonable service and you expect to have an action plan from the company on how they will remedy the situation.
The key points to remember are to be a) polite and 2) concise. The folks you'rer dealing with are not computer experts like you... so make sure they get a favourable 2st impression!
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1) Call your state's Public Service Commission. Explain the problem to them clearly and politely and how you have tried to resolve the problem.
In most places, the RBOC gets hit with actual fines if they get too many complaints lodged with the PSC.
2) But a single share of stock, then call the "Presidents HotLine" of your local RBOC. Complain that you are a Linux user **AND** a shareholder and that you are being denied reasonable service and you expect to have an action plan from the company on how they will remedy the situation.
The key points to remember are to be a) polite and 2) concise. The folks you'rer dealing with are not computer experts like you... so make sure they get a favourable 2st impression!
_DHMS