Dell had a big monitor issue for a while, with the connector at the back getting loose and causing all kinds of problems. It was one of those things (Apple is famous for this as well) where no matter how many customers call and complain about the same issue, the person on the phone will pretend it is the first time they have ever heard of your problem. After about five tech calls going through every roadblock of installing drivers and such, I finally got a tech guy who said, "Yeah, we have rooms full of returned monitors, all with this problem," and sent me a new one right away.
And here I was on the verge of releasing my twin papers on how the 9/11 Commission Report can be applied to software development, and how the Warren Commission Report on the Kennedy assassination applies to P2P.
Yeah, I think that what gets underestimated here is that with so much spam, there is a higher likelihood that emails dealing with official business will be overlooked and inadvertently deleted.
One shipping company I dealt with recently sent an important message, but with the subject line simply 'EMAIL LETTER.DOC', and with an attachment as well.
Realistically, if you sell the most used OS in the world do you think that you are going to just trust everyone to properly license their product?
A company should be building the trust of its customers. If it can't trust its customers in the first place, it should find a new business.
And if you don't think the activation scheme is pain enough now, let's wait a few years and see what happens when people are forced to upgrade because Microsoft stops supporting Vista or handing out activation codes.
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OMG you had better try to get in touch with these researchers, because this probably did not occur to them at all!
Dell had a big monitor issue for a while, with the connector at the back getting loose and causing all kinds of problems. It was one of those things (Apple is famous for this as well) where no matter how many customers call and complain about the same issue, the person on the phone will pretend it is the first time they have ever heard of your problem. After about five tech calls going through every roadblock of installing drivers and such, I finally got a tech guy who said, "Yeah, we have rooms full of returned monitors, all with this problem," and sent me a new one right away.
Remember, this is the network that gives Nancy Grace a prime-time slot, proving they have the highest regard for journalistic professionalism.
And here I was on the verge of releasing my twin papers on how the 9/11 Commission Report can be applied to software development, and how the Warren Commission Report on the Kennedy assassination applies to P2P.
Yeah, I think that what gets underestimated here is that with so much spam, there is a higher likelihood that emails dealing with official business will be overlooked and inadvertently deleted. One shipping company I dealt with recently sent an important message, but with the subject line simply 'EMAIL LETTER.DOC', and with an attachment as well.
Realistically, if you sell the most used OS in the world do you think that you are going to just trust everyone to properly license their product? A company should be building the trust of its customers. If it can't trust its customers in the first place, it should find a new business. And if you don't think the activation scheme is pain enough now, let's wait a few years and see what happens when people are forced to upgrade because Microsoft stops supporting Vista or handing out activation codes.