Back in 1998 I was working in a helpdesk and a user who was known to be a chronic complainer called saying that she couldn't do her work as there was something wrong with MS Word. We were able to remote control workstations without users having to give permission so I connected to her workstation and what did I see?? Solitaire. Rather than let her know I could see what she was doing I kept asking her about her screen and what she could see on it - all she was doing was giving me ficticious error messages and she was actually continuing her game while she was talking to me. How I resolved the problem was to move her cards around for her and then open MS Office. Once it was open I asked her if there were any other problems she wanted to talk about. After a long silence she said "No- thank you for helping me" and hung up the phone. Needless to say we didn't hear anything from her for a while.
There is only 1 country on the planet that allows sex with children under 10 and that, believe it or not, is Japan. Even Thailand has laws against child pornography.
Large systems (computer, social, etc) have complexity that becomes unmanageable after a certain threshold has been crossed. Case in point, how many IT projects have tanked due to poor management. I happen to work for a BFB (big fucking bank) and can totally see how this can happen, will happen again, and am surprised that it doesn't happen all the time. At my bank password management is a major issue. Does this make me feel secure? No. What do I do about it? I don't bank there. Is my place of employment the only organization that has password management issues due to lack of management insight and overview? I can't think that it is.
My conclusion is that as systems become more complex, the designers of the system (who are the really smart people) are outnumbered by the almost really smart people, the mediocre smart people and the really dumb people. These people cannot understand the complexity of the system and only serve to perpetuate the systems flaws. Therefore - no one thought about how to deal with the fact that a baggage handler could steal a backup tape.
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Back in 1998 I was working in a helpdesk and a user who was known to be a chronic complainer called saying that she couldn't do her work as there was something wrong with MS Word. We were able to remote control workstations without users having to give permission so I connected to her workstation and what did I see?? Solitaire. Rather than let her know I could see what she was doing I kept asking her about her screen and what she could see on it - all she was doing was giving me ficticious error messages and she was actually continuing her game while she was talking to me. How I resolved the problem was to move her cards around for her and then open MS Office. Once it was open I asked her if there were any other problems she wanted to talk about. After a long silence she said "No- thank you for helping me" and hung up the phone. Needless to say we didn't hear anything from her for a while.
There is only 1 country on the planet that allows sex with children under 10 and that, believe it or not, is Japan. Even Thailand has laws against child pornography.
Large systems (computer, social, etc) have complexity that becomes unmanageable after a certain threshold has been crossed. Case in point, how many IT projects have tanked due to poor management. I happen to work for a BFB (big fucking bank) and can totally see how this can happen, will happen again, and am surprised that it doesn't happen all the time. At my bank password management is a major issue. Does this make me feel secure? No. What do I do about it? I don't bank there. Is my place of employment the only organization that has password management issues due to lack of management insight and overview? I can't think that it is.
My conclusion is that as systems become more complex, the designers of the system (who are the really smart people) are outnumbered by the almost really smart people, the mediocre smart people and the really dumb people. These people cannot understand the complexity of the system and only serve to perpetuate the systems flaws. Therefore - no one thought about how to deal with the fact that a baggage handler could steal a backup tape.