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User: Skuld-Chan

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  1. Re:TERRIBLE ADVICE on Woz Cites "Scary" Prius Acceleration Software Problem · · Score: 1

    You do NOT turn off the car - this could lock your wheel, preventing you from steering altogether

    My 1984 Gran Fury - with its hydraulic steering - yes this would be rather dangerous (not impossible to steer, but extremely difficult - speaking from experience). However on my 2004 Civic - no problem - its steering is power assisted rack and pinion and quite easy to steer with no power.

    Good thing hydraulic steering is illegal in most states - whoever thought that was a good idea...

  2. Re:Typical Customer Service Department attitude on Woz Cites "Scary" Prius Acceleration Software Problem · · Score: 1

    I have a Dell XPS m1530 - which I bought new for $400 on discount. One day it quite playing a movie - I diagnosed that the hdd was dead. The Dell Diagnostic UI (the one that comes on the resource disk) spit out and error code.

    I called Dell support gave him a code - where they said - looks like the disk needs to be replaced (no questions asked).

    Forward a week - a guy (from a qualified service center) drops by my house and says he was in the neighborhood and thought he'd just drop by and install the part. I pinned the work order to my wall because it really was unbelievable, however someone threw it out when they cleaned up around here.

    Keep in mind - this was a $400 warranty replacement - I have no service contracts at all. They even tried to sell me an extended warranty over the phone - which I politely declined (seriously Dell - $350 for a warranty on a $400 PC doesn't make sense no matter how you look at it).

    Not everyone has horrible support :).

  3. Re:memories... on Dying Man Shares Unseen Challenger Video · · Score: 2, Insightful

    I was in high school when this happened - I didn't see the launch live, but I did see the replay on Channel 1 the next day (forced tv news for poor schools).

    Thing is - that launch carried the first American school teacher up, and her class was watching the event live on TV (which was of course also being covered) - I can still see that classroom of kids with shock and horror over their faces, and I think some were crying. I'll never forget that.

    Even today - watching that video its still leaves me feeling empty inside. Still - mistakes will happen, and its one of the risks of experimental flight.

  4. Re:Typical Customer Service Department attitude on Woz Cites "Scary" Prius Acceleration Software Problem · · Score: 1

    90% of solving any bug is having a reproducible test case - especially one you can use in your own companies lab on your own time.

  5. Re:Typical Customer Service Department attitude on Woz Cites "Scary" Prius Acceleration Software Problem · · Score: 1

    So it actually shouldn't matter who is on the other end - if a customer wants to file a bug from ANYONE they should take care of it.

  6. Re:Typical Customer Service Department attitude on Woz Cites "Scary" Prius Acceleration Software Problem · · Score: 1

    The other thing (having worked in many call centers) is that the companies who hire you (most call center operations are outsourced) intentionally make it difficult to escalate issues or to take any action what-so-ever - even if you wanted to.

    A lot of the people I've worked with in various call centers are extremely competent (at least In Beaverton Oregon they were), but they really were powerless to do anything about any issue that came in except shuffle it around and blame things on your pc's configuration.

    Another problem is the people who can do stuff about these issues are few and far between. There was a time when I was the only person handling all the tier 3 escalations (for the whole world - not kidding) for a particular product from a certain software company in Seattle (and its something everyone on here has heard of). Yeah as you can imagine a lot of stuff got dropped by the wayside as I moved from fire drill to fire drill - they eventually decided it wasn't worth paying me a thousand dollars a case (some idiot figured that's what it cost them for me to look at anything - I don't believe it personally) and send my job to 15 people in India who are also incapable of handling that work-load.

    Glad to see Toyota and the Federal Government have the same issues.

  7. Re:SAP on BSkyB Wins £709m Lawsuit Against HP-EDS · · Score: 1

    Every single SAP solution I've ever used/seen in companies I've been at was a huge hack (doubly so for the poor sods who had to use it). Procedures involving copying one field from one tab, and pasting it into another tab to get your job done - stuff like that.

    Also - if your in the call center business SAP will literally add minutes to AHT because the SAP client is slow, unresponsive and unreliable (has a tendency to drop calls when the app crashes - note I said when, not if) - which was funny because the in house solution we used prior to that (which had an emacs front end - I'm not even kidding) I never saw crash.

    Any app that requires an entire floor of technical staff to keep running should be avoided or at least scrutinized heavily - that's SAP - it was always been worked on and it never seemed finished.

  8. Re:Geeks miss the point again. on MSI Will Launch iPad Alternative · · Score: 1

    She won't have to worry about "flash drives." And so on. She was so excited about all the things it didn't have (and that she therefore didn't have to worry about) that she was disappointed when I told her they weren't in the Apple Store in Manhattan yet.

    I dunno dood - the MSI machine has all the fundamental things the iPad doesn't have (like io ports), but if I don't want to use them - I don't have to, but they are there when I need them.

    Also I think things like 1080p, USB connectors (for flash drives) flash memory readers (for my camera) are pretty much at the apex of perfection and polish as far as computing goes - and they are things I'd like to have.

    One example - one reason many photographers used to like the HP wince PDA's so much is they come with a CF card slot so they can do high res proofs in the field.

  9. Re:Really? on US Grants Home Schooling German Family Political Asylum · · Score: 1

    I've talked to people who actually certify homeschools in Oregon (Southwest Oregon - where there's lots of hillbillies) and she said based on test scores and the like that it was essentially "state licensed truancy". In other words - home schooled children spent most of there time playing, and little actually studying or learning (teaching is after all is a full time job).

    If you think about it - it makes some sense - mandatory education at a accredited public or private school at least tries to make sure that student is actually in a seat at school and takes standardized tests every year to make sure they are at least learning something. Many states they have absolutely zero testing requirements what-so-ever - I wonder how easy it is to get into college?

  10. Re:Dear FSF on iPad Is a "Huge Step Backward" · · Score: 1

    Wait until all ebooks are only published on this thing - then it will become a problem.

    Its like MS-Windows - no-one makes you run Windows, unless you want to run all the latest shrinkwrap apps and games - then you have to run Windows (or if you don't - pray it comes out for Linux/OSX).

  11. Re:Dear FSF on iPad Is a "Huge Step Backward" · · Score: 1

    Well I think the concern here is this is a general purpose computer (its very much like a netbook or a windows umpc) that is moving into the same kind of lockdown video game consoles currently enjoy. It is for all intents and purposes an apple laptop with iPhone/Touch restrictions.

    The fact that it will run iWork is proof of what I say - you won't see people typing out homework on their Tivo (to use your example).

  12. Re:Dear FSF on iPad Is a "Huge Step Backward" · · Score: 1

    Well the difference is - yes Ubuntu has a repository, but it doesn't stop you from downloading a random app off some trusted or untrusted site and installing it.

    I know everyone around here hates S60 (Symbian), but its similar - it has an app store, but nothing stops people from installing stuff from other sites either. Same with Android.

  13. Re:China Betrayed Them on Behind Google's Recent Decision About China · · Score: 1

    I haven't seen anyone saying they did this. What they did was attack some of Google's customers, specifically some who work for human rights in China. Granted, since it was a hacking attempt at Google itself, they could probably have gone for code instead, but that's not what happened.

    Do you think google would be announcing this fact to the world if this had happened?

    Source code intrusions are serious problems - to the point where if you suspect an intrusion has occurred you pretty much owe it to your customers to do an audit of everything you have.

  14. Re:Ha! on Newsday Gets 35 Subscriptions To Pay Web Site · · Score: 1

    I suspect a lot of their revenue stream comes from libraries and schools though.

  15. Re:Are nerds not aware on Is Programming a Lucrative Profession? · · Score: 3, Insightful

    Java, C# and VB are real languages (they have and will continue to solve problems for actual customers). You are just hiring the wrong kinds of people, or are hiring them and not training them properly.

  16. Re:No, it's $9 - Actual Reply to US Craigslist Pos on Is Programming a Lucrative Profession? · · Score: 2, Insightful

    You should try hiring in India as well. I used to call these guys at home (from Seattle) - it was a major plus if they showed up at the agreed time, another major plus if they answered any of my questions with something resembling words.

    I found that most teams hired like 10 people for the workload of 3 or 4 just because it was inevitable that a) one or more of them would be terminated for lying on their resume (education and degree's they didn't actually have, or degree's from fraudulent universities), and b) out of that 10 or so - you'd have 2 or 3 that actually knew what they were doing - and barely at that.

    I honestly don't see how that saved anyone any money over having American's do the same work (which is what we were doing - hiring Indians because they worked for less). There didn't seem to be any accountability like you mention above either - I guess that's the problem with having employees 10,000+ miles away.

  17. Re:It's number 3 on The Apple Paradox, Closed Culture & Free-Thinking Fans · · Score: 1

    But thats the thing - Apple breaks dependencies on patches all the time - just ask anyone in the printing industry (or a developer). When I worked for Adobe almost every single major patch they broke something major or minor in the printing engine, and they never tested our stuff (despite being their biggest 3rd party developer) before hand. Conversly - Microsoft did actually (test our stuff). In fact they were rather insane about it - they would send in bugs on Vista about versions we hadn't worked on or supported in 8 years (not kidding either - told one guy it was ok if Acrobat 4 [98-99] didn't run as expected on Vista-32)

    Apple stuff doesn't just work - if you are using these machines for production you do need to test patches just like any other platform!

  18. Re:Cheating on PS3 Hacked? · · Score: 1

    The other thing about 3rd party servers is they are partial implementations. The ones I've messed with (like trinity) - not a single boss behaved properly (the encounter wasn't anything like the one Blizzard provides) there were data issues (lost items, non working and missing items) a lot of the spells didn't work properly - and as a consequence there's no balance - not even in any dungeon.

    I had a friend back in the day that was boasting his paladin was single healing Blackwing Lair - anyone who's played WoW knows (when it was launched) this was a pound me in the arse 40 man raid that you brought 10-15+ healers to. This didn't make sense until he told me he was playing on some 3rd party server...

    Same with L2 - nothing is 100% correct.

  19. Re:The CORRECT PREMISE: on The Apple Paradox, Closed Culture & Free-Thinking Fans · · Score: 1

    My Mac prompts me for updates every other day - and whats sick is many of them it wants me to reboot on (update quicktime/itunes? reboot!).

    Windows prompts me for updates every Tuesday, but then I have it setup so it installs that stuff at some ungodly hour so I never see it.

    XP crashes? I wish mac fanboys would quit saying this (I have a Mac too!) - the amount of XP crashes I've personally experienced I can honestly count on both hands - and I work in IT - the amount of XP crashes I've had that were honestly surprising on non-sick machines? Easily 2 or 3.

  20. Re:Incorrect premise on The Apple Paradox, Closed Culture & Free-Thinking Fans · · Score: 1

    I had a macbook that was wonderful in all those areas however had awful issue of shutting down when overheating which it did all the time. If you search google for macbook overheat you'll see all kinds of blog posts on the issue with lots of people with the same problem - not sure if they ever fixed it (I returned it and ended up with a Dell).

    That said - my G4 Powerbook still works (its scratched all over, has a soft spot on the screen, dents in the case and I think the case is bent). I'm going to give it to a student who is rooming with us, and not because she doesn't already have some Corperate HP laptop (some grant got it for her) but because she REALLY wants a Mac.

  21. Re:Shiny overrode Technical on Rumor — AT&T Losing iPhone Exclusivity Next Week · · Score: 1

    Living in New England, I also haven't heard many complaints from 3G iPhone users. Seems to be mostly NYC where people are screaming (yes kids, NY and NYC are not "New England.")

    I lived in Connecticut for a while (I grew up in Oregon - so I believe I offer a unique perspective in this claim) and never did understand this difference - people there hated it when you even hinted at New York being part of New England. New York is named after a place in England - everyone knows this right? New Jersey is also named after a place in England.

    Since they both have *new* in front of them and are named after actual places in England I hereby proclaim they are part of New England.

    Also the population density there is about 30x what it is in pretty much any other place in the USA (good example - even in rural Mass or the rural parts of CT it was really hard to stand anywhere and not see a dozen houses within close proximity, also when driving places it was extremely hard to notice when one town ended and the other started - something sometimes hard to miss in Oregon for example) - if cell phone companies can't cover that area it wouldn't bode well for the rest of us. And surprise - AT&T actually has a hard time covering one of the most populous cities in the US - New York City.

  22. Re:Great... on Space Station Astronauts Gain Internet Access · · Score: 1

    I dunno - when my lag gets up to 1200 ms - it feels like I'm playing in jello, minus all the fun of actually swimming around in jello.

  23. Re:Great... on Space Station Astronauts Gain Internet Access · · Score: 2, Insightful

    Can you imagine the latency?

  24. Re:citation on Supreme Court Rolls Back Corporate Campaign Spending Limits · · Score: 1

    Yeah I am - when was the last time you heard of a for profit labor union with share holders etc?

    If labor union lobbing efforts actually did anything do you think the government would be so anti-labor?

  25. Re:So, does this mean foreign corporations can too on Supreme Court Rolls Back Corporate Campaign Spending Limits · · Score: 2, Informative

    Sure why not?