My own UPS experience, plus valuable contact info
on
How Not To Ship Computers
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· Score: 4, Informative
I had similar problems shipping a recording console with UPS. They refused to even return my calls until I started threatening a lawsuit. I have made the entire story, including photos and contact information, available at http://www.christopherpetro.com/ups
As for FedEx, I have sometimes had problems with them (though far less often). The important difference, however, is that it has never required a threat of a lawsuit to get FedEx to cover my damaged or lost packages.
I have not yet been to NYC. I lived there for 5 years. I only left in the last few months. I am going to head up there tonight for a meeting with my employer, and to see this for myself.
In the meantime, I have spent the last couple of days capturing video and stills from CNN and MSNBC. They still do not have a good archive of their own media on their web sites. I have put the captures up on my web site at http://www.boredom.org/. I also have my comments about the what we must do moving forward. They are sparse and certainly incomplete, but they capture what I feel are the most critical points
When I return from New York, I will no doubt have a lifetime worth of mental images of how this event has changed New York. I do not mean the changes to the sky line that people are constantly talking about. I mean the way it has changed the people of New York.
The skyline is superficial and can be rebuilt. New Yorkers, while often regarded as hard-nosed and insensitive, are some of the most real and honest people I have met. They may try to rip you off, but they will rarely pretend to be something they are not. Many of the best people I have met in NYC, the city's Bravest, have died trying to save others in this tragedy. I fear that the psychological damage may take far longer to repair than the collateral.
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I had similar problems shipping a recording console with UPS. They refused to even return my calls until I started threatening a lawsuit. I have made the entire story, including photos and contact information, available at http://www.christopherpetro.com/ups
As for FedEx, I have sometimes had problems with them (though far less often). The important difference, however, is that it has never required a threat of a lawsuit to get FedEx to cover my damaged or lost packages.
I have not yet been to NYC. I lived there for 5 years. I only left in the last few months. I am going to head up there tonight for a meeting with my employer, and to see this for myself.
In the meantime, I have spent the last couple of days capturing video and stills from CNN and MSNBC. They still do not have a good archive of their own media on their web sites. I have put the captures up on my web site at http://www.boredom.org/. I also have my comments about the what we must do moving forward. They are sparse and certainly incomplete, but they capture what I feel are the most critical points
When I return from New York, I will no doubt have a lifetime worth of mental images of how this event has changed New York. I do not mean the changes to the sky line that people are constantly talking about. I mean the way it has changed the people of New York.
The skyline is superficial and can be rebuilt. New Yorkers, while often regarded as hard-nosed and insensitive, are some of the most real and honest people I have met. They may try to rip you off, but they will rarely pretend to be something they are not. Many of the best people I have met in NYC, the city's Bravest, have died trying to save others in this tragedy. I fear that the psychological damage may take far longer to repair than the collateral.