This is a common problem with pretty much every laptop. My Dell Latitude works okay on my lap until I do something that requires the hard drive to be spinning a lot.
The single most horrible change that was implemented was the requirement for the 'From' field to be set to an @rogers.com address. That is completely unacceptable for many people, like me. I use a forwarding address for specifically this reason: I don't ever want to go through the hassle of informing people of an address change. I refuse to change the 'From' field, and rightly so. Problem is, I can't send email outside of the @rogers.com domain. Oh joy.
Actually, thats not really true. Unless you are sending through their servers. In which case, its perfectly reasonable. I have rogers cable internet account, and have never used their email service, I use my own domain on an entirely separate network for email. I have no problems sending email.
Another great disappointment is the loss of static IP. When I signed up, I was promised a static IP address. A year and a half later (not bad!) the service changed to dynamic, with the option of static (eg. gather settings, set the router, go on with life). Once the transition is complete, static addressing won't even be possible, much to my dismay. I don't care that I need it or not, it's a matter of a promise being a promise.
If you'll read your contract, nowhere in their are you guarenteed a static IP. You aren't allowed to run a server, or even file sharing software. You have NO right to complain here.
But there's more! The inbound email servers changed their user name requirements to "userid"@rogers.com (from "userid" plain and simple). This is a pain to get working under Netscape 4.x. For those of you who have yet to make the transition, please go see this Netscape article [netscape.com] for information on how to make the change work. I didn't have time to look that up beforehand, so I got my family to make the transition to Netscape 6.2.
Actually, this problem was fixed in Netscape 4.* in its latest versions.
When it comes to server info, Rogers did not, sadly, tell the techies or even their supervisors what the "real" servers are. Instead, they insist everyone use 'pop' and 'smtp', which is find and dandy if you don't have a router, but useless if you do. It took a lot of searching through newsgroups to find what the real servers are. I don't blame the techies for this; I blame Rogers.
While I can see how knowing the full address of a server would be nice if you aren't using your rogers connection. So long you are hooked up through your rogers cable connection you should be okay.
I have much to gripe about over this transition and the service in general, but I think this is enough;-) It's a shame customers are being neglected and lied to as much as they are. If Rogers weren't the monopoly around here, I'd consider (NOT necessarily follow through on) switching to another service. Sympatico, though, is not an option (for me. I dislike PPPoE).
Go ahead and switch, rogers doesn't need complaining bitches like you anyways. I hope you enjoy the slower speeds of Sympatico HSE. Any time I've called tech support with problems, I've got nothing but good help. Even when I was having problems with my Mac runnin OS 9.1 which they appearantly don't know much about, they were able to help solve my problem.
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This is a common problem with pretty much every laptop. My Dell Latitude works okay on my lap until I do something that requires the hard drive to be spinning a lot.
I had this same problem. v6.00.2600.0000 is installed, and yet the patch still asks for me to install IE6.0 onto my computer. :(
I'd love to know if anybody has a solution.
The single most horrible change that was implemented was the requirement for the 'From' field to be set to an @rogers.com address. That is completely unacceptable for many people, like me. I use a forwarding address for specifically this reason: I don't ever want to go through the hassle of informing people of an address change. I refuse to change the 'From' field, and rightly so. Problem is, I can't send email outside of the @rogers.com domain. Oh joy. Actually, thats not really true. Unless you are sending through their servers. In which case, its perfectly reasonable. I have rogers cable internet account, and have never used their email service, I use my own domain on an entirely separate network for email. I have no problems sending email. Another great disappointment is the loss of static IP. When I signed up, I was promised a static IP address. A year and a half later (not bad!) the service changed to dynamic, with the option of static (eg. gather settings, set the router, go on with life). Once the transition is complete, static addressing won't even be possible, much to my dismay. I don't care that I need it or not, it's a matter of a promise being a promise. If you'll read your contract, nowhere in their are you guarenteed a static IP. You aren't allowed to run a server, or even file sharing software. You have NO right to complain here. But there's more! The inbound email servers changed their user name requirements to "userid"@rogers.com (from "userid" plain and simple). This is a pain to get working under Netscape 4.x. For those of you who have yet to make the transition, please go see this Netscape article [netscape.com] for information on how to make the change work. I didn't have time to look that up beforehand, so I got my family to make the transition to Netscape 6.2. Actually, this problem was fixed in Netscape 4.* in its latest versions. When it comes to server info, Rogers did not, sadly, tell the techies or even their supervisors what the "real" servers are. Instead, they insist everyone use 'pop' and 'smtp', which is find and dandy if you don't have a router, but useless if you do. It took a lot of searching through newsgroups to find what the real servers are. I don't blame the techies for this; I blame Rogers. While I can see how knowing the full address of a server would be nice if you aren't using your rogers connection. So long you are hooked up through your rogers cable connection you should be okay. I have much to gripe about over this transition and the service in general, but I think this is enough ;-) It's a shame customers are being neglected and lied to as much as they are. If Rogers weren't the monopoly around here, I'd consider (NOT necessarily follow through on) switching to another service. Sympatico, though, is not an option (for me. I dislike PPPoE).
Go ahead and switch, rogers doesn't need complaining bitches like you anyways. I hope you enjoy the slower speeds of Sympatico HSE. Any time I've called tech support with problems, I've got nothing but good help. Even when I was having problems with my Mac runnin OS 9.1 which they appearantly don't know much about, they were able to help solve my problem.