I was having a major problem with my DSL connection last summer.
I had a connection. I had an IP. However, nothing would go through the modem.
I even tried 3 different PCS and a Mac running Jaguar, directly to the modem, and still couldn't get anything through. And yet, I had a working, connected (if not logged in) modem.
So I called their support.
Three techs I went through. They kept saying it was my problem, because they could ping my modem.
So I got to a second level guy. Chatted with him a while, told him what I'd done, what the first level guys had me redo.
He tells me he'll have the network guys check into it.
A day passes. Two. I call back.
Oh, it'll be a week before the problem's resolved.
A week. And four days.
I call back. I give my case number.
Drumroll.
I wasn't using an Earthlink-supported modem.
*blink* WTF? Excuse me? You guys SENT me this damn thing in the first place, and it worked fine til 11 days ago, and now it works again after I turned it off for two days.
This is a test, this is only a test. If you received an actual email with the following contents, I would be dead, and this would be my Computing Last Will and Testament.
I'm the 'gamer' in my family, what with Everquest and Jedi Knight 2 and UT and GTA and all.
Then there's my brother, sister, mother, and father (when he could see) who all play games like Tetris, Snood, and other puzzle games, possibly even more religiously than I do mine.
Yelling at the screen, throwing controllers, slamming desks... You think MA rated games incite violence?!
Stealing your daughters' textbooks is almost what you want to do.
Sit down with (one of) them and ask them what they're doing. Ask them to teach you. It'll be a wonderful learning experience for both you and your daughter(s).
Personally, I was in a similar bind a few months ago. A co-worker was going to school for CIS and I read over his shoulder while he did his homework. More came back to me in those few months while watching him work and helping each other out than if I'd read the book by myself.
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I had a connection. I had an IP. However, nothing would go through the modem.
I even tried 3 different PCS and a Mac running Jaguar, directly to the modem, and still couldn't get anything through. And yet, I had a working, connected (if not logged in) modem.
So I called their support. Three techs I went through. They kept saying it was my problem, because they could ping my modem.
So I got to a second level guy. Chatted with him a while, told him what I'd done, what the first level guys had me redo.
He tells me he'll have the network guys check into it.
A day passes. Two. I call back.
Oh, it'll be a week before the problem's resolved.
A week. And four days.
I call back. I give my case number.
Drumroll.
I wasn't using an Earthlink-supported modem.
*blink* WTF? Excuse me? You guys SENT me this damn thing in the first place, and it worked fine til 11 days ago, and now it works again after I turned it off for two days.
Never did find out the real reason for it...
This is a test, this is only a test. If you received an actual email with the following contents, I would be dead, and this would be my Computing Last Will and Testament.
Then there's my brother, sister, mother, and father (when he could see) who all play games like Tetris, Snood, and other puzzle games, possibly even more religiously than I do mine.
Yelling at the screen, throwing controllers, slamming desks... You think MA rated games incite violence?!
Personally, I was in a similar bind a few months ago. A co-worker was going to school for CIS and I read over his shoulder while he did his homework. More came back to me in those few months while watching him work and helping each other out than if I'd read the book by myself.
Learning works better with two people.