The key here is to stay calm and be very pleasant...
When a telemarketer calls, ask for their id (such as a name, or an employee ID - any information that can identify them in the company they are calling from without jeopardizing their privacy) and the company name. Explain to them that, as a consumer, you have the right to be placed on their do not call list (this is mandated by provincial laws - check your phone book for details). Ask them if they understand. You may need to explain repeatedly. Continue until they answer "Yes." Finish the phone call and make a log of the time, date, phone number they called from and the length of the conversation in addition to the company name and the ID of the person you were talking to.
Next time the company calls, ask to speak to a manager, explain to him/her that you've asked to be placed on the do not call list, and that you talked to [insert ID here] about this on [date] at approximately [time]. Furthermore, say that your rights as a consumer were violated and you will contact your telco authorities about this. Generally, at this point the manager of the telemarketing firm will realize that you are someone who takes their privacy very seriously and assure you that this will not happen again. Conclude the conversation by another request to be placed on the do not call list, and, of course, get the manager's ID, etc... Again make a log of the call. As soon as you're finished writing the log, dial *57 (again, check your phone book) which will mark the _last_ incoming call as a nuisance call for your telco. If the telemarketer never calls again, no problem. If they do, that was strike one.
If the telemarketing phone calls persist follow the same procedure, but after the third nuisance marked phone call your telco can take action.
In my case, one of the local telemarketers lost their outgoing lines for a week as a result of several people following this procedure.
I no longer consider telemarketers a nuisance in my area - they rarely call me.
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The key here is to stay calm and be very pleasant...
When a telemarketer calls, ask for their id (such as a name, or an employee ID - any information that can identify them in the company they are calling from without jeopardizing their privacy) and the company name. Explain to them that, as a consumer, you have the right to be placed on their do not call list (this is mandated by provincial laws - check your phone book for details). Ask them if they understand. You may need to explain repeatedly. Continue until they answer "Yes." Finish the phone call and make a log of the time, date, phone number they called from and the length of the conversation in addition to the company name and the ID of the person you were talking to.
Next time the company calls, ask to speak to a manager, explain to him/her that you've asked to be placed on the do not call list, and that you talked to [insert ID here] about this on [date] at approximately [time]. Furthermore, say that your rights as a consumer were violated and you will contact your telco authorities about this. Generally, at this point the manager of the telemarketing firm will realize that you are someone who takes their privacy very seriously and assure you that this will not happen again. Conclude the conversation by another request to be placed on the do not call list, and, of course, get the manager's ID, etc... Again make a log of the call. As soon as you're finished writing the log, dial *57 (again, check your phone book) which will mark the _last_ incoming call as a nuisance call for your telco. If the telemarketer never calls again, no problem. If they do, that was strike one.
If the telemarketing phone calls persist follow the same procedure, but after the third nuisance marked phone call your telco can take action.
In my case, one of the local telemarketers lost their outgoing lines for a week as a result of several people following this procedure.
I no longer consider telemarketers a nuisance in my area - they rarely call me.
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