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User: Alan_g_Dundee

Alan_g_Dundee's activity in the archive.

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  1. BBC on Samsung Unveils 64-Gbit Flash Memory Chip · · Score: 1

    At least Slashdot have a better summary than the BBC for once http://news.bbc.co.uk/1/hi/technology/7057717.stm I contacted them as they originally claimed something similar to "The 64 gigabit (Gb) chips [are] capable of holding the equivalent of 80 DVDs.". They have since corrected it.

  2. Re:Not in the UK. on Credit card signatures: Useless? · · Score: 3, Interesting

    I had a guy once who signed the slip then I noticed he hadnt signed the debit card. I politely told him I could not accept it as the card has to be signed before being presented to be valid.

    He then signed the card, very slowly as he had to check the name on the front of it. I said I could not accept it as it defeated the purpose of me checking the signature and if he wished to go to the bank and withdraw cash thus proving he is the cardholder I would process it. I also (rightly) suspected that he was not the cardholder.

    He then walked to the front of the store and veered over to the other set of counters which were some distance away. I radiod the supervisor of the counter to warn them and headed over.

    I'm glad I did because she then rejected the card due to the signature he had wrote 2 minutes before not matching the one he just wrote at that cash desk.

    Being the duty manager some days I had to deal with this sort of stuff all the time, customers asking to see management because their card wasnt accepted, reasons included:

    *signature slip being worn away so card was void

    *signature being completely different to that on the card

    *People using their spouses card

    *people not signing their card before attempting to use it

    Maybe once a day we would also get someone whos card brought up "voice approval" or "declined - keep card"

    I would generally explain that I had to phone up *their card company* to authorise the transaction and suggested that either the bank had made a mistake or they had either unkowingly slipped into their overdraft or spent more than usual that day so the bank was doing a routine check to ensure all was well.

    Most people understood that this was their own bank wanting to check that their customers card hadnt been stolen and unusually large amounts being spent before it could be reported.

    Occassionally we would have someone whos card was not approved after calling their own card company who would huff that they would go elsewhere and no amount of explaining that it was their own bank who had declined them and not the store would help them see sense. I wished to follow them to the store they so loudly insisted they were taking their business to see them be declined their.

    Our store was pretty vigilant on credit card fraud because any time a card was seized the reward from the bank would go into the staffroom fund to pay for parties.