My current phone number is one digit off from the local KFC, so I get a half-dozen calls every day that I don't answer.
Oh I can definitely feel your pain!!!!! Mine used to be the number for a Male Adult Escorting Service. And is also often confused with a local Women's Clothing store in a different area code.
I don't answer the phone from any number I don't recognize as it is. Now, services like this throw out the trustworthiness and convenience of Caller ID.
This is rather interesting and I had to put a little thought into this. The only one that could possibly benefit from this sort of spoofing with a call coming into my household would be either, an EX that I don't ever want to speak to again, or the phone company.
Seems a waste with the phone company -- they own the line, and they've gotten through the call block that I had set up for them. And any EX of mine that's able to do this sort of thing -- well then, they're geekier than me. Which to me doesn't seem possible.
Seriously -- the only way that they could possibly get through spoofing would be that they know who you're calling and who you're talking to. Something I'd like to see shared from the phone companies (which would be a breach of privacies, let me tell you).
You have no idea how crappy it is to have a job like that.
Actually I have a pretty good idea, given the fact that I've been working on and off in the tech support field (level 1 and level 2) for close to 15 years. My last job was with people that only just joined the rest of us in the Information Age.
what's service levels coming to when companies can't even afford to hire staff that can lie convincingly
I usually applaud people that can lie convincingly to me. Particularly if they can get me off the phone believing what they told me is true only for me to find out that it wasn't entirely the case. I usually ask for those people by name if and when I call back, because chances are, they're more knowledgeable about the product than they appear.
you should always speak in the most clear and correct way when making a non-personal phone call, including additional redundancy e.g. "A for apple".
Uhhh, On Monday, I tried my best to speak with as little slang, and as little of an accent as I could, and I still couldn't make myself clear to Ghumpta in New Delhi, because that's where Dell happened to have moved their support to. It too me having to make Ghumpta repeat himself six times in order to make heads and tails of what he was trying to tell me.
It also took Herculean efforts on my part not to blow up on his sorry ass when he told me something that was clearly a lie.
Comanpies are seeing a fall in profits and interests in their products? Good! Put localized support that can speak basically the same language, instead of looking for the cheapest way to piss off your customer base.
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Yes, I can feel the excruciating pain of having women who want to pay a man to provide them "company" accidentally call me instead...
The majority of the calls are from men actually...
My current phone number is one digit off from the local KFC, so I get a half-dozen calls every day that I don't answer.
Oh I can definitely feel your pain!!!!! Mine used to be the number for a Male Adult Escorting Service. And is also often confused with a local Women's Clothing store in a different area code.
I don't answer the phone from any number I don't recognize as it is. Now, services like this throw out the trustworthiness and convenience of Caller ID.
This is rather interesting and I had to put a little thought into this. The only one that could possibly benefit from this sort of spoofing with a call coming into my household would be either, an EX that I don't ever want to speak to again, or the phone company.
Seems a waste with the phone company -- they own the line, and they've gotten through the call block that I had set up for them. And any EX of mine that's able to do this sort of thing -- well then, they're geekier than me. Which to me doesn't seem possible.
Seriously -- the only way that they could possibly get through spoofing would be that they know who you're calling and who you're talking to. Something I'd like to see shared from the phone companies (which would be a breach of privacies, let me tell you).
You have no idea how crappy it is to have a job like that.
Actually I have a pretty good idea, given the fact that I've been working on and off in the tech support field (level 1 and level 2) for close to 15 years. My last job was with people that only just joined the rest of us in the Information Age.
what's service levels coming to when companies can't even afford to hire staff that can lie convincingly
I usually applaud people that can lie convincingly to me. Particularly if they can get me off the phone believing what they told me is true only for me to find out that it wasn't entirely the case. I usually ask for those people by name if and when I call back, because chances are, they're more knowledgeable about the product than they appear.
you should always speak in the most clear and correct way when making a non-personal phone call, including additional redundancy e.g. "A for apple".
Uhhh, On Monday, I tried my best to speak with as little slang, and as little of an accent as I could, and I still couldn't make myself clear to Ghumpta in New Delhi, because that's where Dell happened to have moved their support to. It too me having to make Ghumpta repeat himself six times in order to make heads and tails of what he was trying to tell me.
It also took Herculean efforts on my part not to blow up on his sorry ass when he told me something that was clearly a lie.
Comanpies are seeing a fall in profits and interests in their products? Good! Put localized support that can speak basically the same language, instead of looking for the cheapest way to piss off your customer base.