Paid the $5 option on Monday and still haven't gotten a download link or email back from NIN support.:(
I know they got hammered, but I want my tunes.
-Cov
Wow, so which monkey did you work for? Some of us have NEVER had a paycheck bounce and I've been here two years. And obviously we are doing something right. We have well over 100 Service Agreement clients and are busy enough on a day to day basis that we almost never have to field market.
Sounds like your franchise owner was an idiot that didn't know how to run a business.
Coming from the Geeks On Call side I have to say that it is interesting to see all the posts that have come through on the boards here today. Granted my views may be a little bit skewed, but still I figured I should share with the/. crowd.
First note, I've worked with Geeks On Call for almost two years now. I thankfully happen to be employed by the largest and most successful franchise in the company, so maybe I have it a bit easier than most, but overall I have had a very good run with this company.
Personally, I can not say enough good things about most of the little guys that I have met out there in the field. Sure there are some that couldn't find the start button on an XP box, but for the most part many of the independents I have met are quite knowledgable. The in-home/office support market is a big freaking pond, so let everyone get in a play for godsakes.
As for the Geek Squad, well, I enjoy going to Best Buy stores just to give them a hard time. Heard a lot of horror stories, but never seen anything first hand, so I really can't comment. Although somehow I really doubt they pay anywhere near what I would need to survive on. ie. You get what you pay for.
Personally I can't see making any excuses for our pricing. Our prices are our prices, and people are paying it (we have over 20% of our calls for repeat customers). So obviously there is a market for what we do at our rates. If the market changes, we will reevaluate the environment and adjust as needed. We have 15 techs in the field and had 31 calls today.
Before you say we are just spyware monkey's a few stats:
We have one primary Mac tech (more than 60% of his stuff is Mac) and four other techs that will take Mac calls.
We have multiple clients for whom we have setup various site to site IPsec VPNs for, including a couple that have secondary AD controllers at the remote locations.
I've got a Debian box sitting right next to me right now that I'm configuring postfix on. Customer is going to be running all the email for their field technicians through it.
We just setup our own Asterisk box at the office. And yes, it is in production.
Next week I am flying to Orlando, Florida and Columbus, Ohio to setup a customers remote offices.
Anyway, point is, we are not spyware monkey's. Well, at least not the Geeks in Baltimore. =D
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They already have an alien vs ninja =) : http://en.wikipedia.org/wiki/Alien_vs_Ninja
And it has to be one of the worst movies I have ever seen. I'll never get those 90 minutes back.
Paid the $5 option on Monday and still haven't gotten a download link or email back from NIN support. :(
I know they got hammered, but I want my tunes.
-Cov
Wow, so which monkey did you work for? Some of us have NEVER had a paycheck bounce and I've been here two years. And obviously we are doing something right. We have well over 100 Service Agreement clients and are busy enough on a day to day basis that we almost never have to field market.
Sounds like your franchise owner was an idiot that didn't know how to run a business.
Coming from the Geeks On Call side I have to say that it is interesting to see all the posts that have come through on the boards here today. Granted my views may be a little bit skewed, but still I figured I should share with the /. crowd.
First note, I've worked with Geeks On Call for almost two years now. I thankfully happen to be employed by the largest and most successful franchise in the company, so maybe I have it a bit easier than most, but overall I have had a very good run with this company.
Personally, I can not say enough good things about most of the little guys that I have met out there in the field. Sure there are some that couldn't find the start button on an XP box, but for the most part many of the independents I have met are quite knowledgable. The in-home/office support market is a big freaking pond, so let everyone get in a play for godsakes.
As for the Geek Squad, well, I enjoy going to Best Buy stores just to give them a hard time. Heard a lot of horror stories, but never seen anything first hand, so I really can't comment. Although somehow I really doubt they pay anywhere near what I would need to survive on. ie. You get what you pay for.
Personally I can't see making any excuses for our pricing. Our prices are our prices, and people are paying it (we have over 20% of our calls for repeat customers). So obviously there is a market for what we do at our rates. If the market changes, we will reevaluate the environment and adjust as needed. We have 15 techs in the field and had 31 calls today.
Before you say we are just spyware monkey's a few stats:
- We have one primary Mac tech (more than 60% of his stuff is Mac) and four other techs that will take Mac calls.
- We have multiple clients for whom we have setup various site to site IPsec VPNs for, including a couple that have secondary AD controllers at the remote locations.
- I've got a Debian box sitting right next to me right now that I'm configuring postfix on. Customer is going to be running all the email for their field technicians through it.
- We just setup our own Asterisk box at the office. And yes, it is in production.
- Next week I am flying to Orlando, Florida and Columbus, Ohio to setup a customers remote offices.
Anyway, point is, we are not spyware monkey's. Well, at least not the Geeks in Baltimore. =DNow, off to drink more beer.
-Scott