How is it a bad thing if other companies could care less about their customers ? I'd hate to a customer of a company which did care less about me than one of those that could do but didn't.
A better question would be to ask if you care less about them caring less if you could but didn't?
I'm not sure I think your post is informative, but let me put it this way, if people "love" Apple Computer Im willing to bet its mostly because of the rationale of nationalism... ie. you imagine yourself a part of an abstract community where there is none, actually (yes you know other Apple users but you dont know them all and you have little sense of the proportion. Nationalism also fosters a decidedly altruistic mindset where one focuses on DEBT to a nationstate... a debt that can be never, by the way, paid off. (Somehow I still OWE my existence to the "founding fathers" and to every person that ever offically fought in a US conflict). The "debt" to apple is why people (sadly) say "thankyou steve". You don't need to thank him, he's the producer, and you *bought* the 2300 laptop already, why on earth would you thank him? The debt also exists in the minority status of apple users (nixing the ipod) in that, being a minority, they see themselves as "beset" on all sides by the non-underdog microsoft. You know who's even MORE hyped about an OS than apple users? *nix. Why? Part of it is because their even more on the periphery than apple.
Certainly Apple will dish out customer service from both the good and bad jars, like any company. But I think apple users are more prone to dwell on a good experience, why? Because they have to protect their investment in the periphery. Certainly Apple has LESS customers to deal with than, lets say, dell. ALSO, theres alot fewer things to call apple about seeing as the hardware's all uniform and by default you have very little legacy support.
Last but not least I believe that both design and price (and to some degree, quality) play a part.
Like anything else, if you PAY more, you think you get more.
If you want to take your girlfriend/boyfriend "out" for the night... PAYING more means something special so youll go to the place with the dress code as oppsed to the place that, lets say, doesnt have the dress-code.
Personally, I would ask that noone "love" entities. They simply can't and don't love you back. It doesnt mean you cant love their product but keep a level head.
While record-shopping a few years ago I happened upon an interesting little export from the Arts Council of Canada or something like that which was 8 or so tracks of 10 Dot matrix printers in concert. I think it was all read from text files of repeated letters... it was mostly percussive, which isn't to say that it's any less interesting... anyway the dudes that performed it still have their site up here
interestingly enough, the site is just old enough that one of them has a rant on the viability of the "forthcoming" DVD format and surround sound.
Okay okay, everyone enjoys a windows jab, but now your just being silly.
posted sc 1:Look at all the text there! That's not a very good interface for finding the icon you want quickly and efficiently. There's too much textual distraction.
What are you talking about? Youre basically looking at Windows explorer there. You have problems reading that? Besides, its a fucking LIST view.
posted sc 2:It takes forever to find out what it is you can click on, since buttons and other components are not well defined. I mean, is each album entry something I can click on? What will happen if I do click on them?
Sheesh, even if the entries arent highlighted at rollover, if youve made it that far in the interface Id hope you wouldnt be at a loss as to how to click on your own freaking records. What do you want, anyway? You want everything hypertexted?
Dont just count out religion... the origin of this particular issue is most definitely concomitant with ALL other aspects of American culture. As with every other issue, the problem is a historical one. IMHO, we're looking at a myraid of factors: a predominant puritanism and the demonization of academia for starters. Though as specially potent here I would cite the PRODUCTIVE nature of education in this country (as akin to commodity production). Now, Im not going to go balls-out here on a marxist interpretation of grade-school, but Im just saying... school-aged children are "human capital". Human capital: those are Clintons words... in a state of the union address. Im not dumping this on him, but its a telling description. Children are bred as consumers. Just as toddlers are given toy cell phones to play with and toy cars to "drive" in order to prepare them for consumption later in life.
I fully understand that this might be necessary for a healty market but I mention it as OPPOSED to the notion of critical thinking.
Critial thought is neither taught nor encouraged in our schools today. One is subject to indoctrination for market purposes instead of being helped to gain an awareness or a critial stance toward the world.
Slashdot Mirror
A better question would be to ask if you care less about them caring less if you could but didn't?
I'm not sure I think your post is informative, but let me put it this way, if people "love" Apple Computer Im willing to bet its mostly because of the rationale of nationalism... ie. you imagine yourself a part of an abstract community where there is none, actually (yes you know other Apple users but you dont know them all and you have little sense of the proportion. Nationalism also fosters a decidedly altruistic mindset where one focuses on DEBT to a nationstate... a debt that can be never, by the way, paid off. (Somehow I still OWE my existence to the "founding fathers" and to every person that ever offically fought in a US conflict). The "debt" to apple is why people (sadly) say "thankyou steve". You don't need to thank him, he's the producer, and you *bought* the 2300 laptop already, why on earth would you thank him? The debt also exists in the minority status of apple users (nixing the ipod) in that, being a minority, they see themselves as "beset" on all sides by the non-underdog microsoft. You know who's even MORE hyped about an OS than apple users? *nix. Why? Part of it is because their even more on the periphery than apple.
Certainly Apple will dish out customer service from both the good and bad jars, like any company. But I think apple users are more prone to dwell on a good experience, why? Because they have to protect their investment in the periphery. Certainly Apple has LESS customers to deal with than, lets say, dell. ALSO, theres alot fewer things to call apple about seeing as the hardware's all uniform and by default you have very little legacy support.
Last but not least I believe that both design and price (and to some degree, quality) play a part.
Like anything else, if you PAY more, you think you get more.
If you want to take your girlfriend/boyfriend "out" for the night... PAYING more means something special so youll go to the place with the dress code as oppsed to the place that, lets say, doesnt have the dress-code. Personally, I would ask that noone "love" entities. They simply can't and don't love you back. It doesnt mean you cant love their product but keep a level head.
interestingly enough, the site is just old enough that one of them has a rant on the viability of the "forthcoming" DVD format and surround sound.
Okay okay, everyone enjoys a windows jab, but now your just being silly.
posted sc 1:Look at all the text there! That's not a very good interface for finding the icon you want quickly and efficiently. There's too much textual distraction.
What are you talking about? Youre basically looking at Windows explorer there. You have problems reading that? Besides, its a fucking LIST view.
posted sc 2:It takes forever to find out what it is you can click on, since buttons and other components are not well defined. I mean, is each album entry something I can click on? What will happen if I do click on them?
Sheesh, even if the entries arent highlighted at rollover, if youve made it that far in the interface Id hope you wouldnt be at a loss as to how to click on your own freaking records. What do you want, anyway? You want everything hypertexted?
Do you need the START button hypertexted?
Dont just count out religion... the origin of this particular issue is most definitely concomitant with ALL other aspects of American culture. As with every other issue, the problem is a historical one. IMHO, we're looking at a myraid of factors: a predominant puritanism and the demonization of academia for starters. Though as specially potent here I would cite the PRODUCTIVE nature of education in this country (as akin to commodity production). Now, Im not going to go balls-out here on a marxist interpretation of grade-school, but Im just saying... school-aged children are "human capital". Human capital: those are Clintons words... in a state of the union address. Im not dumping this on him, but its a telling description. Children are bred as consumers. Just as toddlers are given toy cell phones to play with and toy cars to "drive" in order to prepare them for consumption later in life. I fully understand that this might be necessary for a healty market but I mention it as OPPOSED to the notion of critical thinking. Critial thought is neither taught nor encouraged in our schools today. One is subject to indoctrination for market purposes instead of being helped to gain an awareness or a critial stance toward the world.