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Domain: nwa.com

Stories and comments across the archive that link to nwa.com.

Comments · 10

  1. Re:Avoid American Airlines by dlgeek · · Score: 1 · on American Airlines To Offer Wi-Fi In Planes

    And who should you fly instead?

    United: $15 first/$25 second
    US Air: $15/$25
    Delta: $15/$25
    Continental: $15/$25
    Northwest: $15/$25

    I got bored here, but I think you get the picture....

  2. Re:Laptop Stolen by Baggage Handlers by carlzum · · Score: 2, Informative · on What Are the Best Laptop Theft Recovery Measures?

    It may be too late now, but if something is missing from your bag file a claim before you leave the airport. NWA actually requires you to file the claim at the airport, per http://www.nwa.com/travel/luggage/delayed.html#property (nice option for international travelers who may not have web access to read that until they're home). For what it's worth their baggage contact information is: Central Luggage Service c/o Northwest Airlines, Inc. Department C-5260 7500 Airline Drive Minneapolis, MN 55450-1101 Domestic (toll-free): 1-800-648-4897 (Monday - Friday, 8:00 a.m. - 4:00 p.m. CT) International: (612) 725-5450 Fax: (612) 727-4639 Sorry about the laptop.

  3. Re:BA website fault by AmigaAvenger · · Score: 1 · on Identity Theft From Tossed Airline Boarding Pass?
    funny you should mention northwest... you can do EXACTLY this on their website, you only need confirmation # and last name, fairly easy to obtain.

    https://www.nwa.com/cgi-bin/res_info.pro

  4. Re:Not NSA but NASA? by Anonymous Coward · · Score: 1, Informative · on Northwest Gives Personal Data to NASA

    For those who wish to - this a press release from Northwest Airlines. It is, in fact, NASA. :-)

  5. Re:Privacy Implications by ChazeFroy · · Score: 2, Informative · on Northwest Gives Personal Data to NASA

    Northwest customer service: 701-420-6282
    Web feedback form: http://www.nwa.com/cgi-bin/gen_misc.pl

  6. Re:Lack of Audit Trails by petard · · Score: 1 · on Paperless Billing?

    How do you propose to check in, when they look at the name as it is returned from the database, and it doesn't match your ID?

    You haven't flown recently, have you? It is trivial to check in without anyone checking your ID against the database, so long as you have no baggage. Heck, some airlines even offer online checkin from home. If you need to check a bag, though, you're right.

  7. Re:Cop-out? by bb_referee · · Score: 1 · on Adobe Drops Mac Support For Premiere

    Nope, not the tech industry, either. I live in the hometown of Northwest Airlines, and it's the airline industry who is blaming SARS this quarter!

  8. Re:Or not... by sulli · · Score: 2, Informative · on GIF Patent Prepares to Expire

    You didn't fly SWA if you got a first class seat. SWA is all economy class. Perhaps you flew Northwest (now kickin' it old skool by calling themselves NWA)?

  9. At What Stage Are These Used? by bug506 · · Score: 2, Insightful · on Northwest Airlines Wants Eye-Scan Check-in

    Does anyone know at what stage of the checkin process this retinal scanning will actually be used? The story didn't mention that at all, and I couldn't find the press release on Northwest's site. I find it hard to believe they would allow you into the secure area without going through the machines, which would mean that this doesn't affect security at all.

    I remember some time ago talk of using retinal scans for making it easier for people to get through customs, but that was to enter the country after they've already traveled.

    As for Northwest's checkin and security, they're one of the only airlines (if not the only) to allow you to print your own boarding pass at home off the web. (https://webx25.nwa.com/cki-bin/cki.pro?loadactiva tetrans)

    I love this feature and use it all the time--if I have no luggage to check, I can get all the way to the gate without talking to anyone from the airline. At first, I was amazed they continued doing this after the attacks, but then I realized I still have to show ID when I'm about to board anyway--it's no less secure than if I had checked-in the traditional way and shown my ID when getting my boarding pass.

    (The best part of this process I don't want many people to realize, but I'll share it with the rest of slashdot... since you are actually checking in, you can grab seats that are held until checkin time; if you do this as early as possible--30 hours in advance--you almost always get first choice of seats that are at the very front of coach.)

  10. Re:consequences by ibis · · Score: 2 · on Northwest Searches Employees' Home Computers

    Where do I go to let Northwest airlines know they just lost me as a customer? I may also add that I will spend 1 month actively advising others I know to use alternative carriers for their air-travel needs. -CS

    That would be here.