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See also: you're an idiot.

Someone had suggested TicketSmith to a VP here and had asked me to look into it. The first thing I noticed was how many different pieces would have to be installed and maintained to get it running. Now I'll have an alternative to offer.

I've used Ticketsmith for a few years now. Threaded replies, assign tickets to staff members, web based, auto-replies to the client.
Does everything you need, and nothing you don't.

The machine that you want a shell on, might be much better connected than your home machine. Why do you think that hosting companies (web hosting, email hosting, virtual-colocating, etc) still exist? There's a good reason Rob doesn't run Slashdot on a PC in his laundry room.

If you want to store the info on your own servers the best solution for you would probably be ModernBill. It offers an integrated signup process and user management. It can also automatically talk to payment gateways such as AuthorizeNet. Highly reccomended by many. Check out http://www.modernbill.com.

If you want to keep your customer info offsite you can check out Ubersmith, which is provided by voxel.net. This is also very good and I know many people who use it. The only problem here is price. It's rather expensive to go this way, but if you can afford it it's probably the best way to go.

Hope those all help. ;)

I was somewhat skeptical, but Avi Freedman is listed as an advisor, assuming that this is true, I think that this could be extremely interesting.
Raj Dutt
Network Administrator
Voxel Dot Net, Inc

Check out http://hosting.voxel.net for details. If you sign up then tell them I sent you :-)

-James Jefferson
jjeffers@deskmedia.com

If anybody is looking for a great hosting company look into Voxel.net . I don't work for them but I do have an host with them. Their support is amazing!! I asked them about setting up a domain and told them the horror stories we all hear from CIHost. The next thing I know is I have one of their sales guys calling me because they thought my domain crashed (with CIHost) and I needed to be up ASAP. All their systems are Linux and have PHP3, MySql, Java, Java Servlets, and Perl. Also whenever I do a top on their system they always have 99% free. They don't overload boxes with too many domains. This makes them a bit pricer but for the service and support(they get back to usually in less than four hours) it's worth it. They also claim to be on one of the internet backbones so they are fast as hell. If you have any question feel free to e-mail me.

I've tried at least two dozen hosts for my 60 odd sites. Now I've got all of them with just two hosts. Both do an excellent job.

They are:
1. Voxel.net:10/10, but a *little bit* pricey
2. Pair:9.5/10, and very reasonable.

It's a real tossup between the two. But this is a good place to start.

I know SourceForge is good for the OSS projects. But does anyone have any recommendations for a good OSS orientated commercial provider? I checked out Voxel Dot Net and they look pretty sweet. Anyone have any comments?

as for domain registration, the cheapest ive seen is an australian company called totalnic which charges 35 per domain for 2 years. theres a bunch of core resellers listing on the corenic webpage.

hope some of this linkage helps

- jim k.

I know minivend is a fairly robust engine for the backend side of things. Slap MySQL and Apache on there too and you start to get close to a complete package that is both free and robust. As far as integrators of various technologies... there aren't many... I know the people at Voxel Dot Net are awesome. (btw, good overall open source company). There's got to be others out there too.. good opportunity for someone who can fly with it.

That's really too bad about Linuxbox.com, i don't know much about them other than a brief visit to their site a few months ago, but bad clients are a thorn in the side of many a hosting company, especially when their margins were as thin as they were.

We'd like to make an open offer to any Linux/OSS related site : Free, obligation-free, hosting. For more information, please check out our web site at voxel.net.

Warm Regards,
Raj Dutt
Voxel Dot Net, Inc

yeah so does voxel and a few others. does va require banners for their oss sites? im looking for a host for my open source guitar-tab editor..