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Red Hat Takes Heat Over Certification

EdA wrote in to tell us about this piece, where Red Hat takes heat for its certification process. From the article - "I'm no more of a fan of Microsoft than the next person, but I can say that the support we get from Microsoft is superior, and less expensive," Daher said. "Microsoft always comes to our door, they bring demo units, keep us in touch with their engineers, and certification for our people costs only $2000 each, on-site. Red Hat wants $5,000 a person and we have to fly our people to Durham, [N.C.]."

57 of 243 comments (clear)

  1. Re:Is Linux Certification Relevant by Anonymous Coward · · Score: 2

    I tend to think of it this way - Are you more comfortable with a Ford certified mechanic doing a break job on your Explorer or the corner mechanic who learned by the seat of their pants? The same applies for contract programming for a client. To avoid risk I'd rather have the certified guy than the one without certification. Definately a CMA manuever. Also my chargout rate is better for work where I can claim my certification :)

  2. not hiring folks with certs by mosch · · Score: 2

    You also have to realize that some of us have certs because not all employers are like you. I've got the standard nice little pile of certs and I got them solely to avoid 'sorry, HR requires that we get an MCSE' syndrome, after being in a situation where a prospective employer was forbidden from employing me by HR despite the fact that he thought I was the best candidate.

    Yes, you're right, a cert doesn't show competancy in the job market, however you shouldn't declare that anybody who has one is inherently inferior. It's a flawed assumption.
    ----------------------------

  3. Visa by Jayson · · Score: 2

    The cost of buying RedHat GNU/linux:
    $75

    The cost of RHCE training for your IS employee:
    $5000

    The cost of being to sleep at night, knowing that your network is working:
    priceless

  4. Well, whoop-de-do by ch-chuck · · Score: 2

    "... Linux is going to continue to be all hype," said Mike Daher, vice president at MicroStandard Distributors.

    MicroStandard Distributors, in Redmond, Wash., is at ..."

    A little payola there maybe? Afraid any impact on Msft is going to effect the ol' local economy and the Redmond standard of living? We know boats are selling well there!

    Well, Mike - unlike Msft, nobody's trying to FORCE you to utilize Linux - instead of bitching at a developers conference just install NT4 or 2K and call for all the support you want! It's really that simple.

    When we went looking for NT4 cert training in 97 I was gasping at one local Institute that wanted nearly $10,000 for a complete set of instructor led courses!! And *I* had to go to THEIR classrooms! We eventually settled for a $1000 set of books/vid-tapes and lots of midnight oil, plus the $600 for the set of exams. Now that that will be obsolete in 12/2001, I get a dialy lesson out of /usr/doc without paying a cent to anyone.

    Self supporting, and darn good at it.

    --
    try { do() || do_not(); } catch (JediException err) { yoda(err); }
  5. Re:Prices -Check Again $2,498 by Samrobb · · Score: 2

    I'm sure the airfare adds to the cost buy this is directly from Red Hat Training info

    On top of all that, keep in mind that the company rep that said:

    "Microsoft always comes to our door, they bring demo units, keep us in touch with their engineers, and certification for our people costs only $2000 each, on-site."

    ...happens to work for a company located in the same city as Microsoft, where it would be easy for MS to offer this type of service. I'm sure you can find someone down in NC who would be willing to give you the exact same article with a different point of view.

    To be polite, I won't even rant about the idiot who thinks that the world should come to him when he wants something... oh, wait, just did. Darn.

    --
    "Great men are not always wise: neither do the aged understand judgement." Job 32:9
  6. Re:Why certify? by Felinoid · · Score: 2

    What the GUI dose is let a newbe know what commands exist and makes it easy to use them.
    What a command line offers is more options than can be reasonably stuffed into a GUI (with out making the screen unreadable).

    Of course there remains the issue of WHEN to use WHAT command. Each command having it's own unique issues a newbe won't know about but thies issues get documented on a command line document (man pages).

    All and all I'd say for a newbe Linux and NT is about the same. With Linux your in deep dodo in trying to "make the network go" with NT you are given enough rope so when something goes wrong you hang yourself.

    Linux dosn't let you "wing it" and in a way that is a good thing. You don't want your admin to "wing it". NT cert says "I'm not winging it" a Linux cert needs to say "Expert" sence there is no "winging it" with Linux.

    On the other hand you self train on Linux. Visit /sbin and /usr/sbin and look up commands on the man pages. This won't make you an expert but it will bring you up to speed.

    A GUI also means you will NOT be getting "up to speed" just by poking around the system. You do need to read manuals and take a class. You do need trainning.

    A command line means you can not just jump in and take over the world. But given time.. poking around.. you could do just that.

    But thats still not enough for an admin today. With script kiddys and expert crackers running around trying to mess with whomever they take a dislike to an admin needs to be a total systems expert. If Linux is to maintain it's "reliable" image the cert needs to be above par.

    RedHats cert is shooting for the poor mans Sun cert not an expensive Microsoft cert.

    --
    I don't actually exist.
  7. MCSE thoughts, and certificate in general by mindstrm · · Score: 2

    Let's face it. Certification only means something when those who do the hiring use it as criteria.

    When I put on the job description that linux experience is a plus, and the resume says the guy is an RHCE, I'm going to do a quick assessment of whether RHCE is for real, and say 'okay, I'm reasonably satisfied that if he has his RHCE, he has some linux experience'.
    The same goes for MCSE. Increasingly, I've seen companies stating they want 'experience with x and x and x MS products' and not 'MCSE required'. If you have MCSE, it may indicate that you have that experience. As many employers have found out, it also may not.
    See, it's not that MCSE is bad, or evil, or anything like that.. you learn quite a bit about MS and how their products are supposed to work.
    The problem is that far too many people come out of the course thinking 'okay, now I'm at the top of the hill, time to go take over some company's network'.
    MCSE is a good requirement for a junior/intermediate admin position, for those who want a foot in the door in the IT field. It's far from the be-all-end-all of IT education. It's barely a beginning.

  8. Not Fair by javac · · Score: 2
    This article is not fair to RedHat. Microsoft can afford to charge $2000 since they charge so much more for their operating system.

    Redhat doesn't have the revenue, or the staff to offer the level of service Microsoft has. However, you can still recieve a high value product and have a lower total cost of ownership. These are real concerns, but companies need to look at the differing revenue structures and remember they didn't pay anything for their operating systems. When Redhat starts charging $300 per seat and per computer that can connect. They a company can have a reason to complain. For now, I have no pitty.

    Geach

  9. Re:Give Red Hat a break: you, me and who else? by Wah · · Score: 2

    One should also take into consideration what they are learning AND how much it costs to do something with it.

    Personally I'd rather have a $5000 training course and free software vs. a $2000 training and $1000/seat software. Hmmm, which is the "real" deal?

    --
    ba-bu-ba-ba-baaa, da-da-dum. Re-boot the ser-ver.
    ba-bu-ba-ba-baaa, da-da-dum. Re-boot the ser-ver.

    --
    +&x
  10. Value of certification? by Znork · · Score: 2

    First Mr Daher complains that Redhats certification costs more than Microsoft, then he complains that his employees become employable anywhere with it?

    What is the point and what does he want? A $2000 certification which is guaranteed not to make his employees more skilled? Or a $5000 that makes them attractive? I dont quite get the logic. Or, even worse, I do get the logic.

    In the Real Computers world we usually go to courses to actually learn and become more valuable to the company (and the rest of the market), rather than to get a pretty paper. I can print my own pretty papers saying Im a certified whatever if I felt the need. Im sure Redhat could sell pretty papers too, and they probably will, once they realize that customers like Mr Daher arent interested in his employees being skilled (ouch, expensive to pay), just in them being 'certified' (good selling point). It's a classical scheme, selling unskilled personell straight from a 'want fries with that' job, slapping a certification on them and pretending they are 'computer consultants'.

    Congratulations. For the final question in this $2000 certification program, once you have passed this exam you will become a certified:

    a) Doughnut.

    b) Peanut.

    c) Nutcase.

    d) RebootMonkey(tm)

  11. Re:Against the anti-cert mentality by JoeWalsh · · Score: 2

    I think you're right that a lot of us have expressed unbalanced perspectives on this issue. After all, it's not like every vendor certification program is like all the others. Nor is it true that self-directed learning works as well as the classroom setting for everyone.

    But you've also expressed an unblanced view (albeit slightly less unbalanced). For example, your contention that classroom training with a good instructor is better than self-directed study is not always true. As an instructor, you must know as well as I do that different people learn differently. Some learn better by reading, some by doing. Some learn better with others in a classroom setting, and some learn better alone, at their own pace. We do best when we provide many different learning opportunities, rather than claiming that one will do it all for everyone. As businesspeople, we cut ourselves off from potentially great employees by insisting on only accepting those that are good at classroom work and passing tests.

    It is also less than obvious to me that vendor-given tests are a valid way to determine whether someone has the knowledge necessary to perform a real-world job. These vendor-supplied tests only test for short-term rote memorization. It's rare that part of my job requires me to tell someone the definition of a relative distinguished name, or describe the differences between typeful and typeless naming.

    As a former HR professional, I also know that, in reality, we're unlikely to see a move away from the 'alphabet soup after your name, or no work for you!' mentality. Looking for certifications is just too easy, as compared with using effective interviewing techniques to find those who will be the best persons for the job. It's a sad situation.

    But I think we in the computer professions do ourselves a disservice by touting the alphabet soup mentality as the be-all and end-all when it comes to proving who is good enough. It can be a valid tool when the certification process is done properly, and when the certifications are viewed in the context of the whole person.

    Let's not go off the deep end, either way.

  12. Re:But how meaningful are the Certifications? by Haven · · Score: 2

    I understand where they are coming from, but they don't even look at any other problems first. They get dumbfounded by it not working after the reboot.

    MCSE Reflexes
    -------------------
    Client :: Help help! I can't access my directory on the server

    MCSE man :: Reboot

    [the client reboots, 3 minutes]

    Client :: It still isn't working

    MCSE man :: Reinstall your network drivers

    [the client reinstalls their 3com drivers 5 minutes]
    [the client reboots 3 minutes]

    Client :: It is still not working

    MCSE man :: Uh... Keep rebooting... are you sure you selected Start->Shutdown? Because you know if you didn't do that you messed up and windows won't work.

    [CNE man enters]

    CNE man :: Did you type in your Windows 98 password correctly?

    Client :: Yes. [2 seconds]

    CNE man :: I will BRB!

    [CNE man checks to see if the user has been deleted from the NT server. 2 mintues (gotta let the monitor warm up (NO termial server HERE!))]

    [CNE man adds the users rights to his folder. 3 minutes]

    [CNE man curses the MCSE people who don't know how to roll over servers correctly. 100 years]

    MCSE man :: 11 minutes, no resolution.

    CME man :: 5 minutes 2 seconds, complete resolution.

    DISCLAIMER:: This is an acutal occurence. I went on vacation and the boss wanted to put the data from the file server into a faster machine. So MCSE men didn't give the users the correct access rights. I currently do not run Novell Netware on any of my servers. I have to deal with NT and Win98. Yes... I know 98 and NT are like oil and water, but I have a budget.

  13. Re:Is Linux Certification Relevant by nevets · · Score: 2

    There is an actual organization that does Linux Certification called Sair Linux and GNU certification that handles Linux Certification in more of a broad sense. Although I believe that RedHat has their own certification and I believe that it is actually called RedHat Linux Certified instead of just being Linux Certified (read the Sair FAQ #1).

    The purpose for having these certifications to allow for people to be "Labeled" as certified, so that companies may feel more comfortable about hiring someone. If you screw up and are certified, at least the one that employed you had an excuse to hire you, and my be able to save their @$$. Now this may not hold true if you are certified by "Joe Schmoe Linux Certification". You need to be certified by a recognizable source.


    Steven Rostedt

    --
    Steven Rostedt
    -- Nevermind
  14. Re:SCO Certification by Ken+Hall · · Score: 2

    Check out here. You have to be registered as a reseller with them, but that was pretty simple. They send you free course material, logos, marketing stuff, and when you "certify", you get a free copy of everything. They have a "free UNIX" promotion, but it's a limited license. What I got was a full-blown demo package containing a license for every piece of Open Server software.

  15. Now there's a business plan... by chazR · · Score: 2

    This article seems to suggest that there is a real market for Linux certification. This could be a great business plan. Focus the marketing on the open-source aspects - why should Red Hat be the only ones to certify engineers? "We also support Debian, SUSE, etc..."

    Publish the syllabus, sample papers and the pass mark to establish some credibility. Offer telephone support, charge substantially less than Red Hat and do your marketing on the net. Hell, do your tuition over the net. Now that could be fun.

    Providing you maintain the integrity of the exam, you could do very well.

    If someone wants to lend we some start-up cash, they can join in the IPO in two year's time. All I need is another few geeks with good interpersonal skills - whoops - that's the fatal flaw.

  16. my msce experiences by dlc · · Score: 2

    as many have pointed out, too often people see certification as a replacement for experience. without a doubt, i would hire someone with no certification and a few years experience than vice versa. certification means nothing to me, and if my employer hadn't paid for it for me, i would never in a million years be bothered with it. as it was, i didn't study for the win95 exam, and just a little for the win nt server exam, yet i still did ok (900+ out of 1000 on both).

    but wait, there's more: i also have problems with the exams themselves. my main problem with them is that they do not test anything real, or even anything worth learning. the knowledge that you gain from working closely with windows boxen on a real, production network is not, for the most part, going to help you pass the certification exams. the win95 exam, for example, emphasized upgrading from dos/win3.1 to windows 95. who does that? nobody real.

    i got my microso~1 certifications about two years ago (back when the win95 exam was still pretty current), after taking a few classes (not the official ms endorsed ones, but from a local university). my experience has been that the majority of the people in the classes, and therefore probably most people taking the exams, are in it for the money, not for the love of it. Ask anyone in the classes (and i did ask a bunch of them), and in the top 2 or 3 reasons for taking the class is 'more money.' wanting to make more money is not a bad thing in and of itself, of course; it's when more money is the primary motivation for taking the exams that you have to be wary.

    of the people i saw week to week in my classes, there were almost none that i would have voluntarily worked with. they were all nice enough, but, almost without exception, were not really interested in what they were doing.

    this is the crucial difference between microso~1 folks and the *nix folks, at least that i have found: the *nix folks tend to do it because they love it. yeah, you can make a decent (really decent in come cases) living out of it, but for many of us, that is secondary. no one that i know of administers nt networks for the love of it.

    darren


    Cthulhu for President!
    --
    (darren)
  17. I'm surprised... by Mr.+Slippery · · Score: 2

    I'm surprised to find out that anyone gives a fsck about vendor "certification". I thought everyone had realized it was a meaningless scam by now. A week or two of training isn't going to get you any more knowledge than reading a good book (like an O'Reilly guide) and playing with the system a bit - and an O'Reilly guide is a hell of a lot cheaper.

    From the article:

    "Our customers ask if we are [certified], and certification gives our business more legitimacy.

    Not with knowledgable customers - or knowledgable potential employees.

    ...we also have to lose a $60,000 employee for two weeks, who after being certified, can move almost anywhere he wants, maybe even over to Red Hat.

    In this market, skilled employees can move almost anywhere they want anytime, with or without certification. (Besides, isn't this contradictory to their complaint - Red Hat's certification sucks so bad that certified people suddenly have new opportunites arise and leave our company. Uh, yeah.)

    --
    Tom Swiss | the infamous tms | my blog
    You cannot wash away blood with blood
    1. Re:I'm surprised... by Mr.+Slippery · · Score: 2
      Knowledgeable customers are few and far between. After all, isn't that why they're hiring you or your company to do the job for them?
      Sure. But as professionals, it's part of our job to educate clients and employers. When your client/boss/whoever says "We want to put our critical website on a Windows 98 server, because Microsoft is the industry leader!" you explain to them (calmly if possible, which great violence if necessary) why this is not a good idea, right?

      Same thing if they start babbling about vendor certifications: you calmly explain that these are largely marketing ploys and not necessarily marks of highly skilled professionals; that you/your staff are well-trained, and have years of experience; that you have worked with clients x, y, and z on projects foo, bar, and baz, and here's how these projects relate to what you're going to do for them.

      You don't fund the construction of a building without making sure the contractors are licensed and bonded.
      The key difference is that electrical contractors won't hand you a piece of paper with "Certified Square-D Circuit Breaker Installer" that he earned in a few classroom days on it. Contractor licences aren't vendor certifications, they are professional standards administered by the state
      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
  18. Re:Why certify? by cyphunk · · Score: 2

    Well, I think we would all agree that a certification doesn't mean much. However, there are a few things that can be gotten from it (depending on the certification and the person trying to get it and the person that may/or may not be teaching it, depending on the route they take).

    1) Can the person LEARN
    * I had allot of students in my class that knew very little about computers. Learning everything needed to take the MCSE was a worth while accomplishment for them... and most are now bugging me asking me to teach them linux...

    Allot of my students had to really study hard for the exams. I wouldn't hire them to run my network because they have a certification. However, I would give them a big chance because they can LEARN. That, of course, only applies to the students that came into the class not knowing much about the subject already.

    For the students that already knew the subject already, I might have them run my network off of their abilities but I wouldn't hire them because they can LEARN (which, IMO, someone who can learn is much more important than someone that just knows something well).

    It is my belief that the RHCE certification... or wait, better yet... the LPI (www.lpi.org) certification requires a student which already understands the concept of learning as the subject will be harder to grasp (because linux is harder to learn than NT).

    MY POINT:
    Figure out what all is entailed in the certification the person has... TRY (though not alwasy possible) to find out what that person had to do to get it. Then you can better figure out if this person has what it takes.

    Never take a certification for the certification itself. For some people the certification serves as a motivation (for others its "Damit! I paid $5000 for this course and I'm going to finish it and get all that I can out of it").

    For others that really like the subject they are motivated enough.

    So... "why certify?"... if it motivates you to learn something you need or want to learn.

    Then, you can portray to the employer what you know something (or BS your certification, as some do, and see if he/she takes it). Because you have this certification, depending on the employer's knowledge of the cert and the leap that you had to take to get it, the employer might even be able to determine more than what you know but how well you learn.

    my 3c

    - cyphunk

  19. Re:Is Linux Certification Relevant by MosesJones · · Score: 2

    Damn, I can't make it then as my printer won't even plug into my Linux box :-)

    So I will start a rival Certification process in which I will send you the certificate if you answer the following question correctly

    Q: After issuing the shutdown -h now command, what colour is the sky outside ?

    and send me $50

    And MY certification program includes a pointless newsletter written about gardening.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  20. Re:Microsoft has a Vested Interest to keep Redhat by radja · · Score: 2

    How can it work WITH a _national_ testing system.. what is needed is an INTERNATIONAL system. And a place to get certified in europe and asia.

    //rdj

    --

    No one can understand the truth until he drinks of coffee's frothy goodness.
    --Sheikh Abd-Al-Kadir, 1587
  21. Re:So what? by Cramer · · Score: 2

    The cost of the OS is not important in the business world. In fact, the opposite is true -- companies have been known to shy away from perfectly good products simply because they were "too cheep" as if the price tag is in direct coorelation to the quality of the software.

    I would be more inclined to question the value of the certification. It's just another piece of paper. We make millions of pieces of paper every day. So what makes a Redhat Linux Certification any more or less valuable than a UPS waybill or say a stock certificate? (This can be said of _any_ certification.)

    As for on-site training, certainly Microsoft has a broader base from which to work. They've been at this for alot longer than Redhat. Give Redhat some time to clear away the dust and put all their ducks, err penguins, in a row.

  22. Re:As an MCSE.... by RedX · · Score: 2
    Where do you get that CCIE is expensive?

    Written Exam: $200
    Lab Exam: $1000

    Cheaper than MCSE *or* RHCE!

    Not exactly, MCSE requires *only* that you pass 6 exams, which at a cost of $100 each equals only a requirement of $600. The optional classes are what is going to cost the biggest chunk of money, but this is also true with Cisco training, Novell training, RedHat training, etc. MCSE classes are not necessary for an admin with half a clue.

  23. Re:RHCE is not Industry Standard by haggar · · Score: 2

    I must admit I like much more the vendor-neutral courses offered by Caldera, and the certificate offered by LPI, than RedHats proprietary (as in RedHat Linux-specific) course and certification. Finally there is a powerful, customizable, flexible, non-proprietary open-source OS, and I don't want to be a RedHat-specific engineer. If nothing else, I never liked RedHat Linux, dunno why, I still prefere Slackware.

    --
    Sigged!
  24. Re:Come On! by haggar · · Score: 2

    Aren't CIOs of big companies required to know some grammar?

    --
    Sigged!
  25. I don't see the argument here by LordStanley · · Score: 2

    I think that's it's an important step for Red Hat to maintain a solid certification program if they're serious about competing with Microsoft in the marketplace. That's the only way that they can get the visibility to these companies who are implementing Red Hat Linux inside their organizations. Microsoft has used their MCSE certification program as an effective tool at providing inside support for their products and for pushing new products into organizations from the bottom up if you get what I mean. Red Hat stands to gain plenty from implementing a similar program. It gives their technicians credibility in an environment where management likely has no clue what skills to look for in their support people. Having certification also benefits the technicians by providing them with salary incentives by many employers.

    The person that wrote this article quite obviously wasn't completely aware of all the facts. True, Microsoft "Certification" only costs $2000... but that's only for a general MCP certification. Not worth much in today's market depending on what product you are certified in. This certification also isn't really a good match to Red Hat's RHCE program. It's more of an apples to oranges comparison. Microsoft's MCSE certification is a much better comparison. This, however, requires 6 classes @ $2000/each - bringing the total to $12,000. Suddenly Red Hat's meager $5000 doesn't look so bad - with or without the trip to N.C. The author does bring up some good points about having engineers on your doorstep and pushing eval software and so on. But considering pretty much everything Red Hat makes is also available for free, I don't the eval argument has much weight. Having engineers on your doorstep is a questionable comment. I work in a large, enterprise Microsoft environment (57,000 users worldwide). I have yet to actually "see" any Microsoft engineers in relation to my job. I have spoken with them on the phone for support but that's about it. If the author is referring to MCSE's (Microsoft Certified System Engineers) that's another story. There are like millions of these guys nowadays... some are quite knowledgable, some are slightly better than having a $60.00 book at your disposal (if Red Hat is smart, they will examine and learn from this situation). I think that this argument is countered by the very existance of the RHCE program. This is exactly the kind of presence (well, not exactly but you know what I mean) that I think Red Hat is targeting with their certification.

  26. Re:RTFM is a very true level by CausticPuppy · · Score: 2

    I would love to forward this thread to every headhunter who turned me down because I didn't have at least X years of experience with Y.
    Or maybe I should add RTFM to my skill set on my resume!

    --
    -CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
  27. Re:Why certify? by CausticPuppy · · Score: 2

    Yes I know the whole castle-foundation vs. skyscraper dilemma. I've only been on my rampage for a little under 2 years though. I had to learn VB when I changed positions in my current company (no problems there), barcoding/EDI... I've started feeling unchallenged so now, on my own I've gotten very comfortable with linux, MS-SQL, and most recently Java. Unfortunately I don't have any skyscrapers to show on my resume. I'm trying to find ways to convince potential new employers that I really am a good learner, and that a broad background combined with intelligence really is a good thing.
    A lot of employers are interested in what experience I have (or haven't had) in some specific technology ("how much experience do you have with Crystal Reports 6?") that they're using and I wind up looking bad :(
    Sometimes I just want to say "look you bastards, I got a degree in physics, I'm not an idiot and I know how to RTFM!"

    --
    -CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
  28. What Daher is *really* trying to say: by richj · · Score: 2

    "You have to get your key people certified on these operating systems," Daher said. "Our customers ask if we are, and certification gives our business more legitimacy. But look at it from our perspective: It's hard enough to find and keep talented IT people, and Red Hat is asking us not only to spend $5,000 a person, which eats heavily into our cost, but we also have to lose a $60,000 employee for two weeks, who after being certified, can move almost anywhere he wants, maybe even over to Red Hat. There aren't that many Linux-certified people out there."

    Sounds like he just wants "paper engineers" to use as a marketing tool, and he's afraid that he won't be able to keep (often pronounced "don't want to pay") qualified people.

    You can study for just about any certification wihout the full training run, however he'd rather send his people to a few-day course to learn the bare minimum as opposed to offering incentives to pass the test without expensive training.

    He's got quit a dilemma here, though I'm not certified in anything, I hope Red Hat doesn't go the way of Microsoft and pass out valueless titles to people so these fly-by-night resellers can use them to "reassure" customers.

  29. Re:Give Red Hat a break. by Paolo · · Score: 2

    Let's do a little research here before complaining about RedHat's cost for certification. RedHat has 140 employees, whereas Microsoft has 30,000 employees. Slight difference, eh? MSCE's are in demand much more than RHCE's, like it or not, and as we know, demand should allow prices to fall, in the sense that tests can be streamlined. RedHat is still a very new company, and the fact that they've implemented a program so soon should be commended. If your employer values linux certification enough, they'll send you to NC, just as they would send you to a trade show that is relevent to your field. RH by no means has the resources to send a segment of its 140 employees globetrotting.

    --
    "In individuals, insanity is rare, but in groups, parties, nations, and epochs it is the rule." -Nietzsche
  30. 60K, you lose by kdz · · Score: 2
    but we also have to lose a $60,000 employee for two weeks, who after being certified, can move almost anywhere he wants, maybe even over to Red Hat
    Well, if that's all they pay, what did they expect?

    BTW, I generally don't hire folks with certification. It doesn't prove a damn thing... but it does tell me a lot about the person who touts such certification as being valuable.

  31. Re:Is Linux Certification Relevant by tjgrant · · Score: 2

    I am one of those who intensely dislikes certifications of any kind. I believe that certifications simply make HR departments lazy. I would rather take the guy with 20 years experience and no certification than the guy with 2 years experience and an MCSE.

    I am an RHCE. I got involved with Linux in November, 1998, went to RedHat and was certified in June, 1999. During those months I spent a small fortune on books from O'Reilly, installed several servers and played a heck of a lot.

    So, I'm opposed to certification yet I'm certified. I got certified for two reasons. One, we wanted to become a RedHat VAR and we had to have an RHCE on staff to do so. The second reason is that I believe we Linux users are on the frontlines in something of a computing revolution, revolutionaries need things that make them look more credible. In a world that is used to seeing CNEs and MCSEs, an RHCE is a credibility enhancer.

    Stand Fast,

    --

    Stand Fast,
    tjg.

  32. Welcome to the REAL real world by swordgeek · · Score: 2

    To quote a manager, "I don't want excuses--I want results!"

    So Linux is a better solution than MS. Why? What makes it a better solution? Sure, it's a better OS. HOWEVER, if I'm implementing a platform, my idea of a "solution" goes far beyond just the OS. I'm looking at TCO, uptime, training, service, and support. If Red Hat can't provide me with these things at levels I consider acceptable, then maybe MS really is (gasp!) the better solution. (man, that was hard to say!) If they're going to charge me more for the poorer service, and then throw up stats (4% market share) at me, then screw 'em. Either give me a working, cost-effective solution, or don't waste my time.

    Consider; I run linux at home. I really dislike MS products. For clients, I tend to recommend Solaris as a PC platform, because it's a stable, mature OS, with good support. Linux doesn't cut it in a lot of environments, and the support is a big reason!

    OK, end of rant.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  33. It's nice to have people pay you to do your job by Kagato · · Score: 2

    Certifications aren't a scam per se, but there is a marketing and profit center aspect to them. The idea of the MCSE was pretty much stolen from Novell way back when. Back in 92' my CNE instructor said that CNE was the greatest invention since sliced bread. You get people to pay you to do your support.

    This is not say there is not value in the test. There was a time when a CNE was a pretty smart person. But the same problem with the CNE tests also exist for MCSE. The tests don't change much. The never changes. It makes it easier for people to slip by who really shouldn't.

    Usually there are two types of people in the IT field. Those who have "it"...and those who don't. I've found that the longer time goes by the less you can rely on a Title to dictate knowledge or skill level. People can cram for a test. When they get on the job they slip. The more interviews I have with the "highly" qualified MCSE the more I find that they are being pumped through for profit schools and that they lack the down and dirty basic knowledge of the computer. And example is a MCSE whom was asked how to install a NIC card. His reply was that he'd have "PC Support" people do it.

    I've found there are people who barely have a high school diploma that have a better understanding of what's going on inside the computer than a CompSci Major with an MCSE.

    This is where I think CISCO does a good job. Tests based on real problems. Have the student configure the router. Send them out to lunch and mess with it. They pass if they can fix it. These are real problem solving skills that can't be taught from a Dummies book. You have to understand what's going on. NOT ONLY HOW TO CONFIGURE SOMETHING, BUT WHY YOU CONFIGURE IT THAT WAY. You either have it or you don't.

  34. Microsoft has a Vested Interest to keep Redhat Out by Kagato · · Score: 2

    REDHAT is never going to have the same level of support cert as Microsoft. The reason? Microsoft . They own a chunk of Sylvin-Prometic. With out a national testing system willing to give the Redhat test how can it work?

    I don't think it would take that long to build up the number of trainers. But you need a place to give the tests.

  35. Microsoft has a Vested Interest to keep Redhat Out by Kagato · · Score: 2

    REDHAT is never going to have the same level of support cert as Microsoft. The reason? Microsoft . They own a chunk of Sylvin-Prometic. With out a national testing system willing to give the Redhat test how can it work?

    I don't think it would take that long to build up the number of trainers. But you need a place to give the tests.

  36. Welcome to the real world by doublem · · Score: 2

    Soooooo

    Let me get this straight. Red Hat sells Linux. Linux has 4% market share (I read that on /. a little while ago) and this guy expects red Had to have the same training distribution system as the company with 90% market share.

    Riiiight!

    And he's annoyed that once their people get trained they'll leave for better jobs! Boo Hoo! So sad! The poor baby.

    While we're at it, I'll complain about the Italian restaurant with great ambience two towns over being farther away and more expensive than McDonnalds.

    I guess he'll just take his ball home and play by himself.

    Are people really this dumb? Are there people out there who are that incapable of putting two and two together to figure out the "Why" of a thing before they complain? I don't complain about my Olds having fewer safety features than other cars. I don't complain about the gas mileage, I know what I've got and I work with it!

    BTW: I wouldn't attribute the article to FUD. Just people complaining about everything not being exactly the way they want it to be. Sorta like my reaction every time my work computer crashes. "$%*&@$ MS OS!"

    --
    "Live Free or Die." Don't like it? Then keep out of the USA
  37. Free certifications by Animats · · Score: 2
    Brainbench is currently offering a wide range of online tests and certifications for free. I took the C++ test last week for fun; it's strongly oriented towards business programming, but not too hard. They offer the expected array of Microsoft-related exams, and also offer a a Linux Administrator test. So there's a free alternative to Red Hat's expensive certification system. Try a few tests and post your comments.

    The tests are timed; you get three minutes for each question and can't stop, so make sure you have a block of uninterrupted time available.

  38. sounds like time for... by small_dick · · Score: 2

    The Professional Linux OpenCertification Project.
    (PLOP).

    just take the overall structure of the existing certifications and have the kommunity come up with realistic Q&A.

    host it on valinux; it's free to study all questions and answers.

    when you want to take the test, log in through a secure browser, pay valinux, and if you pass they send you a cert.

    What so "wrong" with this picture?

    --


    Treatment, not tyranny. End the drug war and free our American POWs.
    See my user info for links.
  39. Business Rule by ccoakley · · Score: 2
    Not with knowledgable customers - or knowledgable potential employees

    Here's a newsflash for you. Some of the best and most loyal customers are not always the most knowledgeable. In those cases, a certification does help. There are a good number of employers that want to see certification as well.

    In this market, skilled employees can move almost anywhere they want anytime, with or without certification.

    Almost is the key word there. In some places, the job market is competitive. Some employers are real sticklers for exerience, and many are willing to waive some of their requirments if you show them a certification.

    I have worked professionally on several different platforms. My *NIX clients never asked about any kind of certification. They were happy enough to find a developer that understood their system at all. My Win* clients had a bigger market to choose from. The certification served as a decent tool. I don't think that having a certification makes me more qualified than before. But now that I am certified, I know what I can expect certified individuals to know. I also know what I need to ask to gauge whether or not they can be useful developers.

    Certifications have their uses. Wall ornements and toilet paper are only two uses, and probably not the best.

    --
    Network Security: It always comes down to a big guy with a gun.
  40. And there are other locations by N8F8 · · Score: 3

    San Francisco -CA, Santa Clara -CA, Portland -OR and Stockley Park Uxbridge- England

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  41. Re:Prices -Check Again $2,498 by N8F8 · · Score: 3

    Note that I slao added that there are at least five other cities where you can get RedHat training. even better though, they should send one person (the best RedHat guy they currently have) to get certified and Examiner certified and then hold inhouse training and certification.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  42. Give Red Hat a break: you, me and who else? by Kaa · · Score: 3

    This whole rant seems like people who complain mom and pop shops can't compete with Walmart in price or availability.

    That's mostly true. But notice what: mom-and-pop shops around Walmarts have very low life expectancy, and the reasons for that have a lot to do with price and availability.

    So given that we all like this particular mom-and-pop shop (hey, who's mom there? :-)), it's not particulary useful to say the equivalent of "hey, we're small -- we're supposed to suck!".

    seems like a misplaced complaint to say that Red Hat cannot compete with MS in certain ways. They can't. Get over it.

    Well, if they can't, they'd better get off their ass pronto and do something about it. *I* will get over it, and *you* will get over it, but some middle manager at United Diapers will not see why *he* has to get over something -- so he'll go to Microsoft again.

    To reiterate, if you think mom-and-pop vs Walmart comparison is valid, Red Hat better make sure it does not end up in exactly the same place where all these mom-and-pop shops have ended up.

    Kaa

    --

    Kaa
    Kaa's Law: In any sufficiently large group of people most are idiots.
  43. Is Linux Certification Relevant by hanway · · Score: 3

    It seems to me that part of the problem is trying to fit the Linux/Open Source world into the corporate IT world of vendor certification (MSCE, CNE, etc.) Is Linus a "Certified Linux Engineer?" Is Alan Cox? Couldn't I deem myself a "Certified Linux Engineer" with as much legitimacy as Red Hat? (Anybody is welcome to join my Linux certification program. The prerequisite is that you must be able to use a Linux system to print yourself a pretty certificate. And send me $100.)

  44. Re:But how meaningful are the Certifications? by Haven · · Score: 3

    I moderated this one up because everyone should read what this guy has to say. I have my CNE. I am working on my CCIE.

    When I would go for an interview people would look at my resume and ask why I have my CNE, and not my MCSE. I snap right back at them, "Knowing what is needed to know to have a CNE gives me an unparallel understanding of Engineering Network Systems. Being an MCSE would give me an unparallel understanding of the Ctrl-Alt-Del combination." They understood.

    I work with 3 MCSE's. They are tools. They might as well have been the models for the MCP dolls. I'll reviece a call about a server going down, or a workstation being kicked off the network, and their first reaction is to just reboot the system. Nevermind the fact that it is a production server. A server that people are accessing important E-Mail, or data from.

    I don't blame them. Thats just what they were taught.

  45. Re:The difference between a MCSE and RHCE by Tower · · Score: 3

    Yup, the MSCE cert is pretty easy, if you
    A) Pay mucho dinero for classes and a cert, or
    B) Realize that the general tests (Basic Net, Wkstn, Srvr, etc) that aren't app specific are _really easy_ and a quick d/l of the free practice test will do for prep. The only rub is that the tests cost more than AP/SATs from ETS (yikes!), but in the long run, this doesn't make much difference...

    I was able to do most of them without even ociking up any study materials. It isn't that hard if you can think a little bit and pay attention when you are navving around your box.

    I haven't looked into the linux cert details, but it seems to be much more worthwhile than a piece of paper that says "Hi, I can install NT as a PDC, and run Back Office!" (replace NT with W2K as needed)...

    The difference between the MSCE and RHCE certs seems like the difference between an IT major and an engineering major - "here's what you can do" to "here's what you can do, how you can do it, why you want to do it, and how it works"

    my $.05 (darn oil prices)

    --
    "It's tough to be bilingual when you get hit in the head."
  46. RHCE is not Industry Standard by Aaron+McKee · · Score: 3

    The Linux industry and community have whole-heartadly put their support behind the LPI certification. (http://www.lpi.org) This is an industry standard certification board, supported by Caldera, SuSE, TurboLinux, LinuxCare, IBM, SGI, VA Linux, and others that will prepare the certification candidate to be prepared on Linux... not just Red Hat. Individuals wishing to be prepared for Linux would be well served by visiting the above link.

    Noteably absent from the above list of companies is Red Hat. As a member of the Linux community, Red Hat should be working with others to help define standards for the entire industry, and not just itself. Adopting a mindset of "We're the standard, so you play by our rules." is not what the community wants to see and is not the way to accomplish this goal. Whether you're a Debian, SuSE, TurboLinux, or Caldera user... standards are critical to us all. They help make each of our lives significantly easier. Staying cohesive as a group also gives us additional strength. It seems difficult to expect that one rogue straggler could ever succeed. As with Linux itself, our success will be based on the efforts of the larger Community more than just the efforts of one company.

    Also, as anyone who has worked with a vendor's own certification program will know, most of those non-standard programs are used more for marketing than independant analysis of knowledge. ("You barked the right marketing bullets, here's a bone. Good boy!") This is certainly true for the MCSE certification process (of which I am certified and have seen firsthand :( ) and has been reported as true for the RHCE certification, of which I've had numerous friends attend.

    Anyway, the whole argument of whether RHCE is better than MCSE seems more religious and inflammatory than what can possibly be answered in this setting. Both certainly will have their positive and negative points. However, if we choose to support something vendor-neutral such as the LPI we can, as a community, address the weaknesses.

    (My comments are my own and don't necessarily reflect the opinions of TurboLinux.)
    Aaron McKee
    Clustering Products Manager
    TurboLinux, Inc.

    --
    Aaron McKee
    Clustering Products Manager
    TurboLinux, Inc.
  47. Fear and loathing in IT.. by forgey · · Score: 3

    "It's hard enough to find and keep talented IT people, and Red Hat is asking us not only to spend $5,000 a person, which eats heavily into our cost, but we also have to lose a $60,000 employee for two weeks, who after being certified, can move almost anywhere he wants, maybe even over to Red Hat. There aren't that many Linux-certified people out there."

    This is the way my company feels about training. They would rather let me sit for 6 months toiling with a new concept, figure it out and start to use it than to send me on a 1 week course which would give me enough information to figure it out in a matter of weeks.

    Their excuse is that if I get training I will leave, but what ends up happening is people get fed up with never being sent to learn new things but still expected to get the information so they leave and go somewhere that is interested in training people.

    Now 6 months is a little extreme but I know some of our programmers toil for at least 6 months with some of this SAP crap before they become even remotely useful. Send them on a course or two over that 6 months and yo'd be getting a lot more work out of them.

    I have no sympathy for someone who runs their company with that mentality. forgey

    1. Re:Fear and loathing in IT.. by doogles · · Score: 3
      My local Cisco Channels Training guy said it best. To keep employees, a company needs TECHS:

      T - Toys. Engineers want to play with the latest toys.
      E - Education. They want training on the latest stuff.
      C - Cash. They need to be paid properly.
      H - Harleys. This comes with the Cash.
      S - Sex. This comes with the Cash and Harleys.

  48. what costs what by Anonymous Coward · · Score: 4
    Microsoft charges $2000 while RedHat charges $5000 ... hmmm... a monopolist charges 500 bucks a whack for a proprietary server operating system that corporations have had no choice about in the past, while RedHat sells a functionally equivalent open standards server OS for $70 for people who don't want to download it for free.

    How many server licenses does Microsoft have to ram down corporate throats to make up the "loss" leader on the certification. Plus which, certified techs just further entrench Microsoft so their just an arm of Microsoft's marketing evangelism team...

    That's just servers, and not to mention all the desktop copies that were sold on a per CPU basis whether you wanted one or not. I'm sorry I've gotten lost... what was that twerp bitching about? Was she complaining about getting ripped off? :)

  49. SCO Certification by Ken+Hall · · Score: 4

    I'm surprised no one has commented on the SCO certification. I'm SCO Open Server Certified. I took a 50-question multiple-choice test on their web site, for FREE, and they sent me a bunch of marketing stuff and one free copy of everything they sell. Do I KNOW anything about Open Server? Yeah, some. But I know Linux a LOT better. I can't get Linux certified though because I just can't justify the cost until I have some paying customers using it.

  50. Prices -Check Again $2,498 by N8F8 · · Score: 5

    I'm sure the airfare adds to the cost buy this is directly from Red Hat Training info

    Price:
    The special introductory bundle price for this five-day course is $2,498 ($2099 for the training + $399 for the Certification Lab Exam, £1,599 in the UK).
    Duration:
    5 days
    Training Start Time: 9:00 a.m.
    Training End Time: 4:30-5:00PM (depending on class progress)

    Training is also available through Global Knowledge.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  51. Against the anti-cert mentality by BlackHawk · · Score: 5

    OK, I usually allow posts like these to roll off the monitor, but not this time. Seems like every time there's a story on certification, the anti-cert contingent rolls out of the woodwork. Fine. Now let's hear from the other side of the aisle.

    I'm not employed by any vendor, nor am I employed to teach any vendor's curriculum, although I once was: I still hold CNI certification in addition to the other alphabet soup that I could staple at the end of my .signature file. I say that so that those who want to dismiss my viewpoint simply because I have a certification can do so immediately.

    I do contribute occasionally to the LPI project.

    I'm surprised to find out that anyone gives a fsck about vendor "certification". I thought everyone had realized it was a meaningless scam by now. A week or two of training isn't going to get you any more knowledge than reading a good book (like an O'Reilly guide) and playing with the system a bit - and an O'Reilly guide is a hell of a lot cheaper.

    Let me put this as delicately as I can: you have no idea what you're talking about, if you believe that a person can learn just as much about a system they've not worked with from a book and some play time, as they can from an instructor-led class. Now, I'm not saying that all instructors ran their classes as well as I did (and I have the trust of several companies in this town who continue to ask for me, even though I haven't worked the classroom for over a year), but I can say that if an instructor is worth a damn, and most of us are, then the only way you can use a self-study book to outstrip participation in my class is to ignore me and the curriculum, and sleep in the back row. If you do that, it's your own fault. The concept of certification isn't to blame here. It's shitty implementation on the part of some, not all.

    ["Our customers ask if we are [certified], and certification gives our business more legitimacy.]
    Not with knowledgable customers - or knowledgable potential employees.

    Oh, yeah, right. That's why vendor certification programs are so popular among the best and brightest companies and people. They certify because they want to know that all those who are certified have taken exams demonstrating that they all have a certain minimum level of knowledge. Not "competence". The best test in the world won't prevent a well-trained bozo from screwing up your server. Competence isn't just knowledge, it's also judgement, and quite honestly: character. The best people I've worked with knew when to say "I don't know" from behind their multiple certifications. They were the smart ones. But the truth is, companies want to have the ability to say, "OK, our people will know at least as much as a CNE", and be able to learn that about their employees (and potential new-hires) by looking at a certificate. Does that guarantee competence? Of course not! But given all else equal... training, opportunity, experience... I'm more likely to give the nod to a certified engineer, because I know she's proven herself in testing. That isn't the only factor I'd apply, of course, but it carries weight. And I'm knowledgable, thank you.

    Stop knocking certification. You want to knock the programs, go ahead. The instructors? Go ahead, but be ready to back yourself up with hard evidence. The companies who use certification as their only criterion? Please, feel free, and I'll join you! But to slam on the idea of certification itself shows lack of understanding, not only in the realm of corporate hiring practices, but in human pshycology as well.

    --

    Believe nothing, not even if I say it, if it violates your sense of reason -- Buddha

  52. The difference between a MCSE and RHCE by cyphunk · · Score: 5

    I'm a MCSE myself and I've taught MCSE and Networking courses for over a year now. I've looked into taking the RHCE... though it looks great, I don't want to limit myself to a label anymore. But that is not what I wanted to say...

    If you look at what the average MCSE learns and knows...
    1) Learns what a kernel IS
    2) Learns how to work with special GUI's to get done what they need.
    3) Learns how to deal with a few special problems which require getting deep into the NOS's settings (the registry)... like I can count them on my finger.
    4) You learn about the hardware you can use... and how to INSTALL the drivers.

    Linux, is still (at least for now), inherently more difficult and to successfully understand and administer. You have to understand things on a much more detailed level.

    1) You learn how to understand the messages that the Kernel spits at you... how to change on the kernel operates
    2) You learn the cmd prompt utils needed to get your hands dirty. I don't have a argument for this one... just that everyone I have seen that has a understanding of (and especially those with a fetish for) can comprehend the hidden problems (when it comes to protocols or hardware) a whole lot quicker (less explaining needed).
    3) You learn how to RTFM, something a MCSE may never learn...
    4) You get into the details of every service and have to understand it at a technical level (because this is how all the documentation is written... I mean, its not just... do x y z, more like... do x because, y because, z because).

    my 2c

    - cyphunk

  53. Those quoted prices are only partially correct. by scorpioX · · Score: 5

    You should only have to pay $5K if you take all of RedHat's training classes (4 total). And then the price would be pretty much inline with MSCE and CNE training costs.

    The actual RedHat certification test (RH302) is $750. If your people are already knowledgeable about UNIX, but not necessarily Linux or RedHat, then the best option is to send them to RH300 which is a week long "rapid track" training class that includes the test. RH300 is $2700.

    As far as locations, now that RedHat has partnered with GlobalKnowledge, you should be able to find a training center fairly close to you. See http://am.globalknowledge.com/redhat/index.html for more info.. A quick check at the GK site shows that RH302 is being offered in TX, DC, MN, CA, MA, NJ and CO in the coming months.

    BTW, I don't work for RedHat or GlobalKnowledge. It just so happens that I recently went through (and passed) RH300.

  54. My name is Mark, and I'm a RHCE by Mark+F.+Komarinski · · Score: 5

    Ya, I went through it. Mostly because:

    a) I could
    b) My boss paid for it
    c) I was at Red Hat the day they had their IPO
    d) Nice ego boost, having used Linux for 8 years.

    Anyway, the certification isn't easy unless you know Linux like the back of your hand. I can't really go into the details of the RHCE exam (hellooo NDA), but I'm pretty sure I can tell you that you *really* need to know what you're doing. It's more than just studying the manual the day before the exam and passing. Most of it isn't RH-specific, so if you knew Debian really well, you could take the week-long course and do just fine.

    To be fair, I never took any of the CNE or MCSE exams, so I can't do a good comparison of the two.

    --
    -- Ever notice that fast-burning fuse looks exactly the same as slow-burning fuse? I didn't... (Edgar Montrose)
  55. Give Red Hat a break. by etymxris · · Score: 5
    The person in the rant said that whoever gets a certification is suddenly very valuable. That would indicate to me that the certification itself is very valuable. Whereas lemming hordes of people have MS certifications, a palsy 1500 have Red Hat certifications. Right now, demand for MS certs is medium, demand for Red Hat certs is high (compared to where they were last year). This would dictate that RedHat certs would cost more since it is harder to get them. This leads to the next point.

    Sorry, but Red Hat is just a wee bit smaller than MS. They cannot yet afford to fly people all over the place. They cannot yet afford to have very low prices that come from immense volumes.

    This whole rant seems like people who complain mom and pop shops can't compete with Walmart in price or availability. It takes little brainpower to realize why this is the case. But mom and pop shops have other benefits, such as more personalized service, and oftimes better product. So it just seems like a misplaced complaint to say that Red Hat cannot compete with MS in certain ways. They can't. Get over it.