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Who Do You Trust Least?

Mister Furious points to a story on Yahoo! "about how a recent study found AOL to be the least trusted site on the net. It even got lower trust ratings then Microsoft." It would be good to see the actual survey questions and results, since they're referred to only in vague terms. Partly because of that, the story could proabably appear in the Onion without raising many eyebrows -- it seems to tacitly acknowledge that to these companies, perception is more important than reality. If you don't use AOL or MSN, one's current ISP is always a good recipient of distrust.

45 of 216 comments (clear)

  1. Email address by dingo · · Score: 2, Insightful

    The way I gauge how to trust is as follows

    Ask for email address without apparent reason=back away slowly avoiding eye contact

    Others=trust
    :)

    --
    The Borg assimilated my race & all I got was this lousy T-shirt
  2. Does anybody else ever feel think twice... by Adversive · · Score: 3, Funny

    ...when you see on the "Always trust content from Microsoft Corporation" checkmark?

    --
    Adversive
    My cat's breath smells like cat food.
    1. Re:Does anybody else ever feel think twice... by upstairs · · Score: 3, Funny

      Yeah, and its got one of those 'No' buttons that moves elsewhere whenever you go to click it.

  3. Define trust... by Nevrar · · Score: 4, Insightful

    "...consumers said they were highly distrustful..." I appreciate the news article is summarising, but really, I reckon they sorta need to define trust. I mean is it in terms of privacy, is it reliability of service? I.M.H.O. it could be taken to mean any number of different things by those being surveyed. I'm not sure you can seriously look at figures like that to mean anything (of course, it could just be a jounalistic summary of a more in-depth survey).

    --
    Nevrar
  4. Significance? by expunged · · Score: 4, Insightful

    The story mentions first 37 and 29 percent and then 15 and 17 percent, drawing HUGE differences -- Microsoft is referred to as nearly as trusted as online brokerages, while AOL is paraded as completely untrustable.

    Is 2% (or even 8%) really that significant? It may seem huge, but it really depends on the survey size and how the questions are asked. Does anyone know more about how these surveys are done, their margins of error on average, etc?

    I think they are jumping to conclusions on this one, unless they know more than they are telling. It almost seems like they are jumping on a "let's hate AOL" bandwagon. (Not that that's necessarily completely unfounded)

    -nicole

    1. Re:Significance? by cvd6262 · · Score: 2
      What's more important than the margin of error is the confidence interval. Using Tukey's Family test (if you had the raw data), you could say quite easily (depending on sample size, varience, etc.) that there are not even two distinct populations.


      In truth, without the raw data/complete computations (the kind you find in a doctoral disortation), you cannot really draw any conclusions from this information.

      --

      I'd rather have someone respond than be modded up.

  5. Pr0n? by Dr_Cheeks · · Score: 5, Interesting
    Frankly, I think that our friends the pr0nographers are way more untrustworthy than AOL. At least AOL doesn't pop-up and pop-under new windows at every given opportunity, including when you close the current browser window (man, I hate that). And they don't attempt to plant suspicious (and occasionally incriminating) cookies on your HD, or do any of those other wonderful tricks that help your boss/parents/significant other argue that you're not doing anything productive on the net. And I'd sure feel better about giving my CC# to AOL than to pr0n sites (we're just using it to check your age, no really....)

    AOL are no saints, but they do seem to have developed some scruples as a sort of reponse to potentially bad publicity.

    --

    1. Re:Pr0n? by Dr_Cheeks · · Score: 2
      Yeah, but Javascript does have it's uses - I prefer people to use it to spice up their pages a bit rather than sticking a Flash animation on there for example (OK, not the greatest example, but it can be quite cool).

      I object to having to cripple my browser just to ensure that people don't abuse it. And, I'll admit, I'm kinda lazy too.

      --

    2. Re:Pr0n? by abischof · · Score: 2

      Except that Popup Killer is non free. Does anyone know of a freeware solution?

      --

      Alex Bischoff
      HTML/CSS coder for hire

    3. Re:Pr0n? by susano_otter · · Score: 2

      Actually, I find the pr0n sites to be the most trustworthy of all:

      You always get a warning on the front page, followed by a number of links to other sites, followed by a tiny "click here to enter" link.

      You always get a ton of annoying pop-ups.

      You always get a few teasers, followed by an AVS form.

      You always get charged for the good stuff.

      The pr0n sites can always be relied upon to deliver their product in a consistent manner. And they generally can handle high traffic &c., so they can always be trusted to have good uptime.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    4. Re:Pr0n? by abischof · · Score: 2

      Popup Killer is freeware.

      You are quite correct. My bad :-(.

      --

      Alex Bischoff
      HTML/CSS coder for hire

    5. Re:Pr0n? by PD · · Score: 2

      Get Mozilla and put in the special configuration line that disables the javascript open window function. Everything else works, but you don't get any popups at all.

    6. Re:Pr0n? by Dr_Cheeks · · Score: 2
      OK, OK, I fed the troll. Hey, it was my last week at work and I had other stuff on my mind. And what the hell, I'm gonna do it again - my point was that I'd trust AOL to not rip me off and if they did I'd expect to be able to pursue them much more easily than some random pornographer.

      Cheers

      Dr_Cheeks

      --

  6. I sure don't trust... by andi75 · · Score: 3, Funny

    I sure don't trust slashdot for the correct spelling (english is not my mother tongue).

  7. trust... hah by Anonymous Coward · · Score: 2, Troll

    i dont trust any place whose domain ends in .mil or .gov

  8. Re:I Don't Trust CNN Anymore by jilles · · Score: 2

    That has never happened to me and I visit the CNN site on a daily basis. I distrust CNN for another reason: they are a little to friendly with the US government and often act as a PR machine for the US military.

    --

    Jilles
  9. Re:I Don't Trust CNN Anymore by citizenc · · Score: 2

    It's happened to me twice in the last two weeks. I know, I wouldn't have believed it either.

  10. Re:The title is wrong by juha0 · · Score: 5, Funny
    Do you trust slashdot ?

    Nope. Every time I see a link that looks interesting, it leads me to site where this guy is bending over with his ass wide open!

  11. What site do I trust least? by rjh · · Score: 4, Funny

    ... anything ending in .gov.

    1. Re:What site do I trust least? by FatOldGoth · · Score: 5, Funny

      I agree! That's why I'll always prefer the content of whitehouse.com over that of whitehouse.gov

      --

      I would be a paid subscriber if Taco and Hemos weren't such cunts
  12. Possible reason why no reference provided by Dr_Cheeks · · Score: 2

    Perhaps Yahoo! weren't too far behind AOL and M$FT in the ratings.

    --

  13. Who do I trust the least? by Hektor_Troy · · Score: 2, Funny

    That would have to be my mother-in-law.

    Oh - on the net. Still my mother-in-law.

    --
    We do not live in the 21st century. We live in the 20 second century.
  14. Microsoft most trusted? by phalse+phace · · Score: 3, Insightful

    Hmmm... must have been them dead people answering them surveys. How else can you explain it?

  15. CNet news.com could be a contender by Ryu2 · · Score: 3, Insightful
    Fluffy articles with little to no technical content, error-prone reporting (especially of anything not MS or Intel), superficial quotes from "analysts", for example: "shutting down Napster will cause problems for their users" or "The slowdown will cause a decline in tech spending among companies" -- they get paid for this???


    Also, most of their articles touting new products, etc are really thinly-veiled adverts for MS, Intel, etc. and never seem to badmouth anything too badly. Their "videos" are also little more than mouthpieces for company spokespeople to get their point across.

    --
    There's 10 types of people in this world, those who understand binary and those who don't.
  16. Lock-In Breeds Distrust? by krmt · · Score: 2

    Does anyone else find it interesting that the two companies who are prime examples of consumer lock-in (AIM/Windows & Office) are the most distrusted companies on the 'net? Both have the "walled garden" approach, and while all the suits seem to be talking up how great the idea is, this speaks differently.

    Perhaps this study just goes to show that, while they may be complacent, people aren't completely blind to what these companies are potentially denying them.

    Freedom and empowerment is more important than a friendly "You've got mail". The problem is that in order to be empowered in the sense of having access to the net, many people are willing to go the easy route (i.e. AOL) and it puts them at someone else's mercy. Same idea applies to many of Microsoft's customers.

    People sacrifice complete freedom and empowerment for the ease and extra free time gained by using AOL and Microsoft's products. And while many are quite satisfied with the choice (as the AOL rep stated in the article) it doesn't take away distrust of what may potentially happen or be happening to them. That's still fertile ground I think.

    --

    "I may not have morals, but I have standards."

  17. NEVER trust CNN by Menteb · · Score: 2, Insightful

    Do NOT EVER trust what you see on CNN! They manipulate everything. If you want news, go BBC World!

    Greetz

    Menteb

  18. Oh, get serious! by jcr · · Score: 2, Flamebait

    AOL may suck, but they're hardly the least trustworthy site on the net.

    What about www.scientology.org, or www.worldnetdaily.net, to name two?

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  19. Who do i trust least by q-soe · · Score: 2

    It might suprise some people but microsoft are very low on my list on this one - i can trust them totally as they keep doing business the same way - they are predicatble.

    The site i trust least is c/net - might sound strange but think about it this way - think of all the beat up stories you have seen - Optus@home looking at peoples downloads, code red, etc and look at the stories they run - and dont even talk about product reviews or releases - they are almost entirely re written PR blurbs - you cannot rely on them at all for 'news' without bias.

    Companies i trust least - Compaq - Another one some wont agree with but i have reasons - they still persist in proprietary systems, their support (speaking from a corporate point of view) is mosty abysmal, their website is confusing, slow and badly thought out (try finding the drivers you want - i dare you) their products are prone to failure (Armada notebooks, prolinea desktops to name 2 i have had major problems with)

    Now you may not agree - thats cool - but they are the ones i dont trust

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  20. Re:Who do i trust least by q-soe · · Score: 2

    Ok look for dirvers for a prosignia 1650 or any thing older than 12 months or so - or better yet ring their support.

    You have one laptop ?

    How nice i have 394 of them (mainly dell but about 50 are compaq of various ages and types) and yet every time you upgrade one you can never find the right drivers only to ring up and find that no that product is more than 18months old so we dont support it with drivers for newer OSes

    Try it on the hard side sometime - i resent the mc donalds crack as well but im not going to flame you as i want to show maturity and i like my karma the way it is - thanks for your post in reply to mine

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  21. Please by Caid+Raspa · · Score: 2
    one's current ISP is always a good recipient of distrust

    I really do not understand this. The ISP:s are not Angels, but are they Archdaemons?

    All the political/religious/environmental wacko pages, you ever visited them?

    Many oppressive 3rd world governments also have their sites, you ever heard of them?

    Sites mentioned in spam, (get-rich-now etc.). Or have you never received spam?

    EOF (end-of-flame)

  22. It's not AOL, Microsoft, or anybody big by InsaneGeek · · Score: 3, Interesting

    My biggest fear would be someone who is *not* under public scrutiny like larger companies. Look how many small companies constantly try to fly under the radar and install spyware onto your computer in their latest release. The whole Gator thing is a perfect example of this, they start off initially as a company who helps people autocomplete forms on websites, then they start sending rival adds to pages that you goto, then they intentionally build an app to go over the existing banner add on the page.

    A company like Microsoft would *never* be able to get away with a gator like stunt, someone would be suing the heck out of them (the government would have their antitrust lawyers out like a pack of ravenous wolfs). Only people who seem to get away with doing stuff like this is the small little company that nobody seems to really care about; but that company is the first in line to screw you over in dirty little tricks.

  23. Icon wars by cigarky · · Score: 2, Informative
    "Nevertheless, Gartner's Litan said that "the added trust that consumers have in Microsoft gives the company an important leg up in its battle with AOL for online services." Litan added: "Consumers will be more likely to try new Microsoft features embedded in Windows XP (news - web sites), such as Microsoft Messaging."

    Gartner has acted as Microsoft's hatchetman before, this fits well as another MS move to counter AOL getting an icon on the desktop on Windows XP via the OEMs.

    --
    You shank my Jengaship!
  24. Consumer lock-in by Anonymous+Brave+Guy · · Score: 2, Interesting
    Does anyone else find it interesting that the two companies who are prime examples of consumer lock-in (AIM/Windows & Office) are the most distrusted companies on the 'net?

    It's not the consumer lock-in that makes them distrusted, it's their abuse of the power that lock-in gives them.

    Many other companies have something akin to consumer lock-in, and don't get the negative feedback. To give an obvious example, Java is a proprietary technology, and Sun does retain a high degree of control. However, Sun have never seriously screwed the Java community in several years, and have only really used the authority they have to defend the language, e.g., against Microsoft's Visual J++. As a result, people are much more prepared to give Sun credit for being trustworthy.

    Much the same is true of Borland and C++ Builder, which has sufficiently many extensions to C++ that porting to another platform would be tricky. However, again, Borland have consistently maintained the product and thus kept their customers happy.

    Now compare and contrast these with MS, whose new OS and office suite offer precious little new functionality and the same old bugs, as reported in numerous reviews by the IT press. And yet, in exchange, they're looking for a blank cheque from your company HQ, because they're Microsoft and so they're obviously worth it. Is it surprising that people distrust such a company?

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  25. AOL is really even worse than MS by brink · · Score: 2
    The submitter's comment, "It even got lower trust ratings then Microsoft" sort of caught my eye. It never occurred to me until just now, but if you think about it, AOL really is a hell of a lot worse than MS. I mean, AOL only has one product to "get right" while Microsoft has many, yet I would have to say that America Online's software is more crash-prone, buggy, and overall confusing than anything Microsoft has put out.

    Of course, a lot of the problems I've run into with AOL are conflicts between Windows and the AOL software, so it could just be something along the lines of two cancers fighting each other or something. Dunno.

    Anyway, food for thought.

    --
    - Jonathan
    1. Re:AOL is really even worse than MS by Chris+Johnson · · Score: 2
      Well... I trust Microsoft less than just about any company I could name, because they lie, break the law, and PLAN EXTENSIVELY. That doesn't mean they'll always win, mind you, but it does mean that any little thing they do probably has an ulterior motive. They are manipulative and incredibly fond of spin and deception, where an AOL is much stodgier and stupider.
      • AOL deletes your account by mistake and ignores you when you scream at them.
      • Microsoft develops a new feature for Media Player that rips CDs to WMA and hosts them on MSN for you, then sets off the trigger in the WMA files causing you to pay per listen to them since they're of copyrighted material and you haven't filed requests for them to be considered as original works, and also collects $2000 from the RIAA for turning you over to the police. In jail, you get a glossy brochure for the next Media Player feature. This time, you can rip DVDs :D

      Seriously, how can you get lower trust ratings than Microsoft? They are proven liars, criminals and have been doing what they do for decades. The only people who support them are paid employees and dead people ;)

      Distrust of Microsoft is a litmus test for having a smidgeon of common sense and a rudimentary connection to reality ;)

  26. Apparently the Original Source by knuth · · Score: 2, Informative

    The article on Yahoo! appears to be a report based on--turn off JavaScript before you go--this press release from Gartner.

    The press release isn't much more detailed, as it is a teaser for a Gartner symposium in October.

    It does mention Amazon, but for the most part is framed as a battle between AOL and Microsoft over instant messaging clients.

  27. Timothy's mind at work? by swordgeek · · Score: 2

    "If you don't use AOL or MSN, one's current ISP is always a good recipient of distrust."

    What the hell does this mean? Are we supposed to have a certain amount of distrust that MUST be assigned to someone or something?

    If I didn't trust my ISP I wouldn't be using them.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  28. Lies, Damn Lies and ... by Bilbo · · Score: 2
    > Is 2% (or even 8%) really that significant?


    You know how people distort statistics. Actually, what's more significant than the raw numbers they're throwing around is the set of questions. What exactly do they mean by "Trust"? How do you measure it? Do you trust the people who run the site, or the members who contribute to the site?


    For example, if I have a MS application, and I need a patch, I have a fairly high level of trust that I can go there, download updates and patches, and they will fix the problems they say they will fix. On the other hand, I have absolutely ZERO trust in their marketing and PR machines and the opinions they express.


    So, depending on the underlying agenda of the people funding the "survey", you could interpret (i.e., "twist") my response any way you want.

    --
    Your Servant, B. Baggins
  29. I trust my ISP by TWR · · Score: 3, Interesting
    one's current ISP is always a good recipient of distrust.

    Maybe not trusting your ISP is a side-effect of using one of the large, faceless companies as an ISP. I use sonic.net (www.sonic.net), which is relatively small, has great tech support, provides equipment status (and failure) notices on its home page, and is currently fighting SBC to overturn its new, restrictive DSL contract.

    I pay about $5/month more for my DSL with Sonic than I would with SBC, but I get a static IP address, no limitations on running a server, a shell account, 50MB of web space on their server, and I get a nice warm feeling from supporting a mom-and-pop company.

    If you don't trust your ISP, you've got to wonder why you're giving them money in the first place.

    -jon

    --

    Remember Amalek.

  30. Re:I Don't Trust CNN Anymore by ncc74656 · · Score: 2
    That has never happened to me and I visit the CNN site on a daily basis. I distrust CNN for another reason: they are a little to friendly with the US government and often act as a PR machine for the US military.
    You're kidding, right? Have you forgotten the bit with Peter Arnett asking questions back during the Gulf War that would have best remained unasked? On a more general note, CNN is definitely one of the more left-leaning "news" organizations in this country (and when speaking of TV, I use "news" loosely as most of 'em aren't worth the electrons that get agitated in transmission). Given who (Ted Turner) used to run it, this should be no surprise.

    My distrust of CNN goes back much further than AOHell's buyout of Time Warner, though that certainly doesn't help things any. (I tend to avoid anything tied to AOHell...it was a minor annoyance when they bought Mapquest and Nullsoft, but I couldn't have cared less about Netscape or Mirabilis.)

    --
    20 January 2017: the End of an Error.
  31. Who / Whom by sulli · · Score: 2
    Thank you. Editors: Goddammit, it's WHOM. For some reason, people have a REALLY HARD TIME with this simple word in this particular sentence. It happens all the time, despite the fact that it's clearly dead wrong!

    Best example I can think of: the elder George Bush routinely asked "Who do you trust?" when running against Bill Clinton. Of course we know the outcome.

    --

    sulli
    RTFJ.
  32. Re:Who do i trust least by cnkeller · · Score: 2
    Companies i trust least - Compaq - Another one some wont agree with but i have reasons - they still persist in proprietary systems

    cough...linux on ipaq..cough

    By that logic, I guess your mistrust Sun, HP, Cisco, Nvidia, Sony, IBM, as well...just to name a few. Whose routers are those 394 laptops running on? You have your own opinion, that's fine, but in my case dealing in proprietary systems doesn't make one less trustworthy, just short sighted.

    --

    there are no stupid questions, but there are a lot of inquisitive idiots

  33. Re:I Don't Trust CNN Anymore by ncc74656 · · Score: 2
    to quote chomsky
    Asking Noam Chomsky if the media has a leftward tilt is like asking Lenin if capitalism is really better than communism...of course he'll deny it. Still, if you analyze the quote you provided, it would seem, up to the last sentence, to support my assertion. Modern statist liberalism revolves around an all-powerful government that interferes in your daily affairs, taxes you to within an inch of your life, etc. The dominant media culture supports this worldview.
    --
    20 January 2017: the End of an Error.
  34. Re:I Don't Trust CNN Anymore by jonathan_ingram · · Score: 2

    Perhaps some American could explain to me why so many of you have such a problem with left of centre politics. There are many countries in the world where 'communist' isn't an insult -- why is it one in America?

    Ask the people in Sweden for example, how they balance their very high taxes against their incredible high quality of life. I'd prefer to be taxed and happy than untaxed and disease ridden. I live in the UK, and as far as I'm concerned it doesn't tax enough -- and what it does tax is in the wrong areas (VAT -- sales tax -- is, relatively, a much bigger tax on the poor than on the rich).