States Filing Alternate Remedy Proposal for MS Anti-Trust Case
cbull writes: "News.com reports that 9 states and the District of Columbia will be filing an alternate remedy proposal in the Microsoft case later today. This would close some of the loopholes, better define middleware, require Microsoft to continue Office development for Macintosh and to develop a version of Office for Linux, among other things." There's also a Cringely column about the case. Somehow the phrase "Microsoft Office for Linux" has gotten people all fired up. Do you really want a version of Office for Linux? Really?
Why would we force them to make a product for Linux? We know it won't be open source, how will this help the community, a community built on ideals which Microsoft doesn't share.
For this article...
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http://www.pbs.org/cringely/like/like20011206.htm
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Start using "Office for Linux" and you buy into the sinister upgrade cycle. Your computer will never be fast enough for the latest version of Office.
I'd rather have Microsoft be forced to completely specify the Microsoft file formats for Office applications.
That way, Star Office, KOffice, Gnumeric, and the rest can get the import filters 100% correct.
That's really where Microsoft's monopoly is - many businesses would happily switch to Linux if they could be 100% sure that they could still reliably read and edit the thousands of documents they have already created.
Torrey Hoffman (Azog)
"HTML needs a rant tag" - Alan Cox
Yes!
Staroffice may be okay, Wordperfect acceptable, and VIM popular, but until a 100% office replacement exists, most places are going to continue to snub Linux as an alternative on the desktop.
Besides, I like Office. MS may have had mega-crappy OS's, but Office always worked right.
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but what would be nice was FILE TYPE standards for say 5 years. Give someone else a chance to break into the market. With 5 years lead time a big enough customer base would develop to make M$ think twice about arbitrarily changing it and forcing upgrade, there-by losing LOTS of customers.
errr....umm...*whooosh* *whoosh* Is this thing on ?
Interesting.
I suppose the judges' next call will be that DeCSS should really be available on Windows, and be able to decrypt the latest WMF too.
Rather than force Microsoft to develop bloated software for linux, which will probably only work with a single distribution anyway, why not force them to open their file formats? Projects like OpenOffice and AppleWorks could then really compete. MS wouldn't have quite the same stranglehold that they currently enjoy with opened file formats. This would include, of course, Word, Excel, Powerpoint, and interchange capabilities with Outlook. I suppose you could add Access into that, but it's such worthless crap anyway, why bother?
And make them open every aspect of the file formats, not just make them compatible. My understanding is that the way things currently are, most non-MS Office Suites can still read MOST MS office files, but not ALL MS Office files, which keeps a lot of shops from converting. Especially those that rely on specialized macros and whatnot.
My other computer is your Windows box
is that Microsoft would have to sell, by auction, a minimum of three licenses to enable third parties to produce versions for other operating systems "such as Linux."
It does not mean that Microsoft has to produce a Linux version. Nor does it mean that the third parties have to produce a Linux version. What it means is that at least three companies will have the right to produce a version of Office for whatever other environment they want to.
Nevermind... the addresses can be found here:
E-mail: microsoft.atr@usdoj.gov
In the Subject line of the e-mail, type Microsoft Settlement.
Fax: 1-202-307-1454 or 1-202-616-9937
Mail:
Renata B. Hesse
Antitrust Division
U.S. Department of Justice
601 D Street NW
Suite 1200
Washington, DC 20530-0001
Fax or e-mail are suggested...
Internet Explorer was unable to link to the Web page you requested. The page might use standard HTML or CSS.
Here's an interesting article on Reason on antitrust workings through the ages. It gives me sort of a different perspective on MS's antitrust woes.
I think the solution to the MS problem is to regulate their real problem behavior. Don't let them do illegal things. Don't let them sign crazy exclusive deals. Don't let them control (down to a single icon) exactly what's installed on a machine.
Making MS release Office for Linux is a step down the wrong road. And what do you do when it's crappy? Force them to make it better?
Let's not stir that bag of worms...
For that matter, as someone who is (primarily) a Mac user, I don't even want it for Mac, though I can see how it has some business value (convincing PHB's that the Mac is a "real" computer, etc.) Cringely is right -- the settlement is a sham, and even with the states' proposed changes, it's still pretty toothless. The real problem, unfortunately, is that there is no conduct remedy that will do a damned bit of good. Breakup is the only solution ...
... and since that's not going to happen, my next preferred remedy would be one something like the one Steve Jobs is asking for: a big cash fine (not a "donation" to schools designed to ensure that future generations of developers will use all Microsoft all the time). But the proposed $1 billion is nothing, pocket change for Bill Gates. Make it $10 billion per year for ten years, and you're maybe talking about real money.
Where should the money go? Although my first impulse is to say "to Microsoft's competitors and/or to free software," I don't think that's quite right in the long run, because it puts the government in the position of deciding who's worthy. Better, I think, would be to parcel the money out for public math and comp. sci. education according to some simple, objective formula (primary/secondary schools get money based on the number of students in the district, colleges get it based on the current size of their math and CS departments, say.)
Is this ideal? No, because Microsoft will still be there, as one company. But it will seriously limit their ability to crush innovation in the industry for a decade (by which time things will no doubt have changed in all kinds of ways) and produce a generation of well-educated computer scientists, and hopefully be politically acceptable to all sides.
The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
http://www.usdoj.gov/atr/cases/ms-settle.htm
Submitting Comments
Before you submit comments about the settlement, the Department of Justice recommends that you review the documents related to the settlement.
You may submit comments about the settlement by e-mail, fax, or mail.
Note: Given recent mail delivery interruptions in Washington, DC, and current uncertainties involving the resumption of timely mail service, the Department of Justice strongly encourages that comments be submitted via e-mail or fax.
E-mail
microsoft.atr@usdoj.gov
In the Subject line of the e-mail, type Microsoft Settlement.
Fax
1-202-307-1454 or 1-202-616-9937
Mail
Renata B. Hesse
Antitrust Division
U.S. Department of Justice
601 D Street NW
Suite 1200
Washington, DC 20530-0001
"If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
As someone elsewhere said, what we need is the details of the format so that other software can use it. I'd much rather have Star/OpenOffice be able to use MS format documents than have to use Office to work on them. Especially if Explorer for Solaris is any indication of their ability to write software for other platforms...
Do you really want a version of Office for Linux? Really?
I heard that when they ported IE to Solaris that it required all sorts of crazy Win support stuff. I don't know about you but I'm not going to put an AUTOEXEC.BAT file on my Linux box.
Companies don't really care about the desktop OS. To the business, the desktop OS is background noise, like the brand of the light bulbs in the ceiling. You might notice the difference, but it's not the basis for a business decision (an exaggeration, but more true than not). IT wants to manage support costs by using the same OS on every desktop (ideally), but the choice of which OS is based on technical nits and training issues. If you don't have to pay the yearly MS toll, you can buy a lot of training.
On the other hand, your office suite is critical. If your business exchanges information with other businesses -- and virtually all big companies do -- then potential compatibility problems are a real issue. You look unprofessional if you have to tell a partner or client that you can't open their spreadsheet because you can't afford to run "real" Excel.
Office for Linux could really shift the balance. The bad news is that as long as MS-the-OS-company is the same as MS-the-office-suite-company, Office for Linux will be an empty threat. You can bet that it will be crippled in performance, pricing, and/or reliability so that companies can't consider it seriously.
The States' heart is in the right place. They deserve credit for that.
Well if Office did come out for Linux..
1. It would only run as root.
2. You couldnt disable Clippy.
3. Word documents would be saved with extensions ".upgrade_to_windows"
4. NET extenstions would be automatically installed.
5. Visios linux box icon would look like a toaster
6. Spell checker would spell Linux as linux, and Open Source as "Pirated Software"
7. Eastereggs in office would have the BSDeality logo.
8. Office update would keep popping up, update "Microsoft Linux service pack #6805" for download.
9. MSN messenger would be required with a passport account.
10. Kernels would have to insert a new module that allows blue screens.
Office for Linux would be interesting. Of course, it wouldn't be open. Likely, Microsoft would pick one distribution on which it will officially support Office for Linux (RedHat?). With RH's crazy compiler, the binaries wouldn't be very portable, either. So, instead of porting Office to Linux, why don't they open the details about how the files are constructed?
Microsoft could be forced to not only open the details for Office documents, but why not Windows Media documents too? They could open details about protocols for Back Office, MSN Messenger, etc. Basically, make the files their software creates, and the protocols their software uses, open. This could make the life of writing new, better, open software that is compatible with the files/protocols more feature complete.
Do you really want a version of Office for Linux? Really?
In one hand this is a good idea. It would make their OS dominance go bye-bye if people actually had a choice of platforms to run the office suite.
On the other hand, do we really want to create new libraries proprietary to M$ under Linux that would allow the RandomCrashTime(), ScrewUpTheFormat() and CloseProgramIfNotSavedIn15Minutes() calls?
And I'm sure they would require us to reboot after every save of the documents.
---
If I had a funny sig, it would be here...
I agree. ABSOLUETELY.
I want to use linux as my desktop OS at work. Right now I can't. Having MSOffice available on linux would eliminate some of the reasons.
Having it would ease the migration for both home users who aren't power users but are willing to try something different and for corporate IT departments who want CYA, risk mitigation, and change in small doses.
OS wise open source is ready to replace MS. There is lots of good development occuring in the Office apps sector, but right now it's not uniformly ready. Even if it was, I shouldn't have to tie changing my spreadsheet to changing my word processor to changing my presentation software to changing my corporate email app. With MS Office on Linux, larger numbers of people would be able to try out individual office apps without converting wholesale.
Microsoft's monopoly is propped up by incompatible file formats and protocols. Take away their ability to make incompatible files/protocols, and suddenly their monopoly power vanishes. *That* is what will stimulate competition as everyone would be able to compete on a level playing field. There are two problems with this approach though: first, what are the odds that government officials have any clue? OK, that was a rhetorical question. Next, how do you ensure that Microsoft released all the specs and that they don't make suble incompatible changes in the future? That's a tricky one, and Microsoft can always plead ignorance (they attempted to pull that off at the trial).
Now what effects will the release of MS Office for Linux have? It seems like a good idea: since most businesses are standardized on MS Office, it will speed the adoption of Linux on the desktop. (This, BTW, seems to be the only major obstacle). So, in the short run it's a good thing... except for one little problem: does anyone doubt that the Linux version of MS Office, if it is ever released, would be so crippled as to make it virtually useless? Or that Microsoft would find some other way to tie their customers to Windows? Microsoft could easily say "we coplied with the ruling" while blaming everything on Linux. So much for that.
Now what are the long term effects of this? If the scenario I described above plays out, then none whatsoever: MS Office for Linux will die a horrible death and we are back to square one. But now suppose MS Office for Linux is a success. Then corporations accelerate the adoption of Linux on the desktop; sooner or later, Linux becomes a viable choice for home PCs too and OEMs start bundling it, etc. Great! The windows monopoly is broken... but the office monopoly is perpetuated. And who know what other effects this may have. I suppose one monopoly is better than two, but it is nowhere near the ideal state.
___
If you think big enough, you'll never have to do it.
Do you really want a version of Office for Linux? Really?
Nope. I really don't want it for Windows. Wouldn't this make the problem worse?
MS makes OfficeNix[tm] then it crashes millions of servers everywhere. Then it's linux's fault. Wouldn't that help to broaden their powers anyways? Help them convert people?
I just installed Star Office for Windows, and I love it.
Why not solve everyone's problem and develop a Windows Layer for Linux? Basically WINE but once loaded you could run anything windoze, DirectX games, office, etc. This would keep their code secret and let everyone run Red Alert 2 [my fav] while using a REAL OS.
Plus, they could still charge 100 bucks a pop!
Get your Unix fortune now!
Except that MS isn't going to develop Office for Linux, the source code and code for all the underlying OS calls is going to be auctioned off to three seperate companies, who will then do the porting.
I think the States have really nailed this one on the head, they realized that MS has no incentive to make this project actually work, so why bother to make them do it? Turn it over to someone who does, and then, just to make sure it gets done correctly, throw parallel processing at it by allowing three different companies the right to do it.
Read the filing, the States have their heads squared on straight enough to see most of the loopholes in the DOJ agreement. File formats get left out, but bundling, phasing out old versions of Windows just to get people to upgrade, embrace-and-extend, closed API's, tying, OEM preference, they all get hit. It's a very good read.
Wu-Tang Name: Half-Cut Skeleton Get your own Wu-Na
I suggest we rub Bill Gates in butter and give him a spanking.
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
- Serve up MS Office to X-based thin clients, without the need for Terminal Server licensing and/or Citrix licensing, both which consume huge amounts of money.
- Users of MS Office for Linux are using Linux!!! Office on Linux is one step away from Microsoft.
- Finally, and I think this is important
... people would use it, and as a result it would force Microsoft to realize that Linux has desktop potential. Even if they wanted to kill the product later on, they wouldn't be able to do it easily, because the bean counters would say "Hey, this product is selling very well, why stop it?"
Remember, with no platform advantage, Microsoft has to play fair in the Linux world. Let them come. Let them play on the level playing field. The sooner this happens, the sooner the world can abandon Windows.Tired of FB/Google censorship? Visit UNCENSORED!
I wish everyone would take time to read the states' proposed judgment before commenting; it would ensure that we are all discussing from a position of knowledge.
To address the "intentionally making it suck" argument, Microsoft would be required to license the necessary code to third-party vendors to do the OS ports -- Windows version code, Mac version code, whatever the licensors need. Said licensors, having paid for licenses, would have every reason to make the port as good as possible.
To address the "get around to" argument, Microsoft would be required to pre-announce upcoming releases and to provide enough information to the licensors that they can have their ports out in a timely manner. That's timely as the Court defines it, too.
This remedy is almost everything I wanted. It's better than Jackson's breakup and it's DAMNSHO better than that platter of shit served up by Ashcroft and James.
The address for comments is microsoft.atr@usdoj.gov. Owing to the anthrax hysteria, DOJ is actually asking for email rather than snail, so there's every reason to fire off a lucid, spell-checked comment to the government. Granted, the fix is in so the DOJ won't act on the feedback, but they are required to bundle it up and give it all to Judge K-K for her perusal before she ultimately decides. With enough public support for the dissenting states and contempt for the US/pet states proposal, she just might go for it. Or somewhere in-between, even. Write, write, write. Please.
Learn to spell: nickel, missile, lose, solely, amendment, speech, kernel, probably, ridiculous, deity, hierarchy, versus
I hate to be the one to break it to you, but you're wrong.
I don't care what the stupid judge said -- Microsoft is not a monopoly. It does not have exclusive ownership of means of production or distribution channels or anything else, like AT&T or Standard Oil before them did. There are other companies out there that make OSes and office applications and internet browsers, which means there IS competition, and where's competition there's no monopoly.
There's this thing that's been talked about quite a bit since the first Microsoft case. It's called network effects. Basically it means that the value of something increases with the number of people who own and/or use that thing. Take the FAX machine as the classic example. Say you built one in your garage before anyone had ever thought of it. Great, you have a FAX machine. First one on your block to have one. What are you gonna do with it? Not much unless other people have them as well.
Software works in a similar way. If I have MS Office, and so does everyone I work with, then I can exchange files with them and we can communicate. Now, What if I go out and buy some other office suite that isn't compatible (and when it comes to MS Office, nothing is 100% compatible), all my co-workers and collegues suddenly can't open the files I send them, nor can I open the files they send me. I become a pariah, get fired, wife leaves me, takes the dog with her, and I end up scrounging for food in the dumpsters outside of Burger King. You see why this is a tough situation? Unless you can get a majority of users to switch virtually all at once, you can't ever switch to an alternative, no matter how appealing it is. You simply can't afford to lose access to your existing documents, and you can't afford to not be able to exhange documents with others.
Now, this is why Microsoft is a monopoly. Not because there are absolutely no alternatives. It's because there are very high barriers to entry in the OS market. It's not just that Windows has 90% of the market, it's that 90% of software written by practically any company is written for Windows. It's a self-perpetuating cycle. It doesn't matter whether they got where they are because they made a good product or not. The rules exist to protect the public from getting screwed. When a company gets to the point where it is utterly dominant in a market, and especially when there are huge barriers to entry in that market, it is considered a monopoly.
That, alone, is not a bad thing really. The problem is that once you become a monopoly, you have to play by a different set of rules to ensure that you don't use your power to harm consumers. Microsoft broke those rules bigtime. Many times over, knowing full well that they were doing it. They have alternately lied about it, joked about it, and claimed that they will continue to do it, regardless of what happens. Face it. We don't have unfettered capitalism in this country (or any other that I'm aware of). You can bet that Microsoft doesn't want unfettered capitalism either. We have laws that govern our commerce. Microsoft broke those laws, plain and simple. They were warned repeatedly. They did it willfully. They deserve a LOT worse than the pathetic settlement they'll get.
It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
But what the states are asking for is lame. Come-on, I'm from Utah, Utah is only thinking of Novell and WordPerfect, Cali is only worried about Sun, and Oracle. I think the states have the right intentions, but they are asking for the wrong things for the wrong reasons.
First off Java for Windows? I've never had so much fun watching the windows sun fight over the last few years. First Sun makes Java, then Windows supports it, then MS extends it in a stupid way to support COM, then Sun bitches and says its platform dependant and take away their logo (Its just the logo Sun can bitch about, I mean anyone can make a piece of windows software that can do anything, but if you want the Windows logo on your box you have to do it MS's way, same thing with Java). So MS says they will take the logo off the box. Sun still bitches, so MS stops making Java. Then Sun starts making stupid platform dependant API's for Java themselves (same thing they got upset at MS for doing. The API I'm talking about there is the first gen of the 3d api). So let me get this straight, if MS makes a new Java API, they are just trying to ruin it, but if Sun does the same thing they are just adding features? Then Sun says they don't want MS to do any Java. MS says fine and sticks to just supporting one old version. Then Sun says then need an updated SDK. MS finally says, you know what we just will not even include Java period, too much hassle. Now Sun is bitching because Java is not included in Windows. Man this shit is funny. Now 9 States want to force the government to include Java. Guys its just a stupid download, my hell. MS may be likened to an greedy, sneaky asshole, but Sun is like a 4 year old kid who doesn't know what he wants.
Lets talk about the donation to the schools. I can see how Apple wants to bitch about it come on, half of their money comes from Schools, so if MS gives stuff to them for free, then why would then spend money on Apple? Apple will lose a nice percentage in sales.
Now lets talk about a stripped down version of Windows. This is lame too. I've hated all of the strong arm crap MS did (and still does), but I've always supported their rights to includes features they wanted. Does anyone remember the lantastic days? MS had windows 3.0 and DOS out, no networking support. Lantastic finds a nice niche market selling networking addons. Then MS includes it in windows for workgroups. Now Lantastic wonders who the hell is going to buy their product if its build into windows. Good question, but networking should be in the OS. Now days we have the same damn thing going on, every feature MS puts in will question some 3rd party product. That's not going to change. Should a basic explorer come with the OS? I think so? Hell every Linux distro I've ever installed has included at least on browser, sometimes even more than one.
As far as I can tell, all of these deal issues are meant to benefit other companies in other states. Nothing here is meant for the consumer. You can't tell me that the anti trust vision of everyone having to go to the store and buy 10 different products just to run a basic computer is in the consumers best interest. You can't tell me that schools getting free hardware and software is not in the consumers best interest. This case is no longer about consumers, it's about other businesses and their own self-interests. Could you image the press MS would get if it spent time trying to convince the government to make changes to Java? Or to Linux? Just so MS could be benefited.
The bottomline in this country is that capital has completely captured the regulatory authority of government, and through its media ownership drastically undermined the legitimacy of government oversight with a Long March of corporate subsidized pro-elite ideology - now 20 years old at least. MS therefore can be guilty as hell and yet there is insufficient political will to enforce the laws regulating behavior of monopolies. The people have been told to disengage from these matters and for the most part they have. The legislators have been told not to bite the hand that feeds them and they have pulled out their own molars to avoid giving offense. Two judges so far have pretty much wrecked their careers trying to deal with MS like they would a normal defendant so the writing is on the wall for any future judge. They see the clout of the defendant, and like the Republican T. P. Jackson, they can see the ideological slant of the Court of Appeals above them: if MS can be let go on a technicality and they can be screwed in the process, that is what the Court of Appeals will do.
Under a crony capitalism style of government, which we see perfected under Bush II meaningful regulation of monopolies is impossible. (Heck, cartels of energy firms are convened behind closed doors to draft administration "energy policy" and the Vice President goes so far as to openly defy an order from Congress to reveal who was present at these meetings!) At least you can't look for sincere effort from the Feds to obtain a restoration of free and fair markets, or anything like justice. The Dems largely lack the spine to piss off corporate benefactors although the party nominally supports antitrust regulation. It takes them too long to work up the determination to do something about flagrantly abusive monopolies. And trustbusting is just not a value that remotely squares with mainstream GOP politics anymore. It's not like they are hiding that fact either: as a presidential candidate, Bush declared his sympathies were completely with Microsoft on the day they were first "convicted" and his antitrust division chief, Charles James, publicly extolled the consumer benefits of the MS monopoly during the trial. Let's face this honestly and frankly: there can be no doubt about the ideological riptide that Justice must swim against now and for the next 3 years at least. There should also be no surprise that things have come to this sorry pass. The role of big money in elections has so far overshadowed mere votes that even a party committed to antitrust regulation can only manage to do a half assed job of it.
So if there is a block of states litigating for something that somewhat reflects the fact that MS lost the antitrust case and was indeed judged to be a monopoly, illegally shielding its core market from competition and illegally leveraging that core monopoly to pursue monopolistic dominance in related markets, then you have to get behind whatever the states came up with as their alternative settlement proposal. This is the last hope folks, whether we think it's "ideal" or "flawed". There are simply no more options on your side and criticism is a luxury you can no longer afford. You can choose to let yourself be carried out by the riptide, or throw your strength in with those who are rowing back to shore, though at a slant.
Judging whether MS Office for Linux is desirable you have to weigh it against the aboslutely certain alternative. There's no mystery about what that is anymore. The alternative is nothing. Under the Bush Asscroft regime and the settlement they agreed to with MS, there will be NOTHING in the court ordered remedies that even touches on the heart of the problem, which is the entwined OS and applications monopoly. So your choice is really between what these 9 states have proposed, hoping they can get it all, and on the other hand, a crony capitalism settlement, a legal forfeit, that amounts to a Federal imprimatur of approval upon the Microsoft Windows monopoly and essentially a GOVERNMENT GRANT of MONOPOLY, rather than any kind of remedy or punishment.
Office for Linux (plus the required inclusion of Sun's JRE in Windows) is better than that submission and by a breathtakingly huge margin.
(Just so no one says I am assuming too much, I know that a requirement that MS Office be ported to 3 other non-MS operating systems doesn't necessarily mean that Linux will be one of those.)
Johnny Quest has two Daddies.
To round it off, why not make it bilateral? No possibility of Microsoft bringing any kind of suit for any reason for five years, no possibility of anybody suing Microsoft for any reason for five years.
If you complained about this it would imply that you thought Microsoft could be sued in the first place, and that they are not effectively above the law through ability to manipulate the system.
But if you figure that Microsoft can do _anything_ and get away with it through abusing the legal system, you conclude things like: the only reason they're not stealing Linux is because they don't want it, they are already taking action to seize still further power and control in the world, and they already take no consideration of legalities in doing so, except as a weapon.
This would be one hell of an interesting trial balloon. It'd be very revealing to see whether they'd take the 'un-sue-able' aspect as an opportunity, or freak out and refuse to deal on such terms. It would reveal the extent to which they abuse the legal system as a weapon but are themselves exempt from it.
Office, and its claim of 'ease of use'...
Ok, I have some issues with the claim to MS Office suite ease of use.
I work at a university in the Midwest. I support 40 people directly, among other things (support takes about 35% of my time).
My users are decent. They are good enough that they require very little support. Once a month I lead a training sessions or two (each three hours long) and I teach them new things. They catch on quickly. There comes a point where the problem isn't the intelligence level of the user, it's the software.
I've developed an opinion about MS. I've programmed in VC++, VB, used MFC and ATL. I've done extraordinary things with ADO, and made large systems that use COM. I've used MS-SQL, and I know Win95, Win98, WinNT, and Win2000 like the back of my hand (WinME? Not much experience yet, but good luck on getting WinME personal to log onto a domain). I'm also well versed in Office95 to Office 2000.
In other words, I've used MS products to solve real world problems. I've supported MS users. I've also admined novell and MS servers, and more recently, I've been getting deep in Unix based systems (although, in the case of Unix, my average users don't use it, I use it to get info for them (think Informix and card access systems for security and POS systems)).
In my experience, I've noticed one thing about MS. There are two layers to MS software (and development environments)- the tasks that the software (or SDK) was very specifically designed to do and every thing else...
Think Visual Basic. VB gives you access to many events. Open form, load form, preview key... but try to go the next step... try to capture an event that isn't in the VB set, and welcome to the world of Win32 events. Don't get me wrong, you can do it. I've done it. Window moves and resizes (think popup text-tips. I wrote a COM control that popped up text-tips right under a custom active-x control that allowed entry of metric values with a specific range, significant digits, and resolution. The popup gave feedback to the entered value.) I don't know how many times I crashed VB debugging this solution, but I got it, and it shipped.
Another point... using COM, ATL, MFC... f-ing A, I worked my ass off to get that stuff to work right. Specifically loading dynamic ActiveX controls that each controlled a specific type of hardware. The COM spec., the ActiveX spec., Trying to find some damn good info about any MS tech and using beyond the simple stuff. It is a challenge.
Don't get me started on Access. Powerful to a point, and cripple for anything beyond the basics.
Some my users are good. And MS is good for somethings. But I call bullshit on ease of use outside a very narrow range of uses. Mail merge? Use of an ODBC data source? An Access DB that does something with more than 3 tables? Is multi user? Web access? Security?
MS usability is a layer of façade over a layer of crap.
I have yet to see something moderately complicated EASY on a MS product.
I have strong faith that SOMEONE will make it easy, and I doubt it will be MS. They will still be concerned with marketing and profits while someone else will make it easy. Use Napster as a lesson. A thousand people have thought of it, but it only take one to write it.
On the other hand, MS gets much better with each iteration. The next OS will be killer. It will be full of fluff. It will offer no choices, because everything will be preloaded, but it WILL WORK. And users will user that which is loaded.
There is hope in there, but I leave it as an exercise to the student to find it.
Mean while, Monday, I will go back to work, do some work on MS, Oracle, ColdFusion, Unix, Perl, etc... but my life will be dominated by those users using MS.