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Linux & the Business Desktop

Ulwarth writes: "Desktop Linux is running a feature documenting a mid-sized company switching to Linux on the desktop, like the City of Largo but this time in a corporate environment. Proof that it can be done - at least for businesses which need only the 'standard' office apps."

21 of 270 comments (clear)

  1. I hope these stories end soon... by _DMan_ · · Score: 5, Insightful

    We'll know that Linux is truly ready for the desktop when these stories no longer appear.

    As long as "Linux on the Desktop" is newsworthy, then linux has not really gained acceptance.

    1. Re:I hope these stories end soon... by JabberWokky · · Score: 5, Insightful
      As long as "Linux on the Desktop" is newsworthy, then linux has not really gained acceptance.

      There were recently several stories (not on /.) about various companies and their experiences in switching over to Windows XP. Does this mean that Windows has not really gained acceptance?

      This *is* the beginning of Linux as a desktop, and is has not (and probably will never) gained total, 100% acceptance. Such stories are good to have as signposts of acceptance, and the stories of their sucess tend to cause other businesses to go out on a limb with the minority desktop. When it *really* gets accepted, you'll see stories all over the place still, but then you'll see hundreds of books in your local bookstore "Migrating from Windows to Linux" - literally hundreds, like the DOS -> Windows conversion, the Novell -> NT conversion, and so on. It will get *more* visible, not less as the switchover occurs.

      And I was going to couch all statement with "if it occurs" statements. And, not being a fortuneteller, I cannot predict the future with absolute certainty. But I really do think that Linux *will* be the desktop of the future, probably for corporate users at first, and then down to the home users. Not because it's better either - just because it's easier and cheaper.

      --
      Evan

      --
      "$30 for the One True Ring. $10 each additional ring!" -- JRR "Bob" Tolkien
    2. Re:I hope these stories end soon... by _DMan_ · · Score: 3, Insightful

      Consider the tone the opening line of the article:

      This is yet another in the recent stream of "Linux on the Desktop -- can it work?"

      IMHO, as long as articles continue to begin this way, linux has not gained acceptance as a desktop OS.

      When the articles emphasize how easy the migration to linux is, and how much more efficient (not just cheaper) the workplace can be using all of the linux applications, then linux has been accepted.

      Note that even in this article which is showing linux in a positive light, there are still complaints about it:

      printing has always been a nightmare on Linux

      [KOffice] but simply because it still doesn't offer the maturity necessary to be a true day-to-day business tool

      Konqueror is a great browser, though it has its share of problems

      ...And many more complaints.

    3. Re:I hope these stories end soon... by opkool · · Score: 3, Insightful

      I agree.

      But those stories serve as Marketing campaings. I mean, AFAIK, there's no http://marketing-Linux.sourceforge.net project nor you can go and provide a CD with marketing-Linux-kit-101.tar.gz to magazines, on-line sites and such.

      Those news serve the purpose of a "GPL/comunnity-style" advertising.

      Some corporations form the Northwest of the USA and other locations spend millions on advertisement and silly desktop backgrouds to appeal CIOs buying agenda.

      The Community should appeal to them with "Yet Another Linux is Ready for the Desktop" group of news. This way, it can make its way to zdnet, Infoworld, ComputerWorld, CIO Magazine and the likes.

  2. Why only "standard" Office apps? by GdoL · · Score: 2, Insightful

    Why do you say "only standard Office apps"? A mid--corporate bussiness nowadays has a backoffice software apps for Linux, Desktop publishing for Linux, Data-mining apps for Linux, etc. maybe you don't find it on all Linux package distributions. But it is a "easy task" to get it.

    --

    ------I can please only one person per day. Today is not your day. Tomorrow isn't looking good either.------
  3. not only office-apps by lexcyber · · Score: 3, Insightful

    Not only companies running only office-apps switch to linux.

    Dreamworks in glendale Los Angeles, CA has switched large parts of their desktops to linux.
    And been successfull in the transition too.

    --
    - To understand recursion, we must first understand recursion -
  4. Take a page from apple by NiftyNews · · Score: 5, Insightful

    Linux should take a page from Apple. They put out a little ad booklet in Time (and elsewhere) and devoted 2 pages to dispelling myths. They didn't use cyberspeak either. They just gave some very real questions ("Everyone uses Windows" for example) and answered them. It was a great piece of PR. Linux could learn something from it...

    1. Re:Take a page from apple by Christianfreak · · Score: 3, Insightful

      This is a great idea. One that I've been saying for a long time. As mentioned by other posters linux doesn't have a marketing dept, its not a corporation, bla bla bla....

      Why not a open source marketing department? If we could get a significant number of people to contribute to a fund. (With some sponsership of one or more of the Linux corps, Redhat, IBM, Mandrake etc.) and every year release ads in magazines and TV, radio, billboards, dispelling myths and giving MS a run for the marketing crown. It can be done. But not until we quite whining that it can't.

  5. Anything new? Didn't think so. by Tenebrious1 · · Score: 5, Insightful

    I'm not against Linux on the desktop in a corporate environment. I'd love to switch our users here, just so I could post to the /. community that a major corporation with $$B has made the switch. But I can't, and won't for any forseeable future.

    None of these "Linux on the Desktop" articles has pointed to any company that used more than standard desktop and backend server apps. Find me a story where a company that has a $100M invested into their custom accounting/billing solution has decided to throw it out and spend another $100M to rewrite the software for Linux. When that happens, let me know; then I'll say Linux is making inroads onto the corporate desktop.

    --
    -- If god wanted me to have a sig, he'd have given me a sense of humor.
    1. Re:Anything new? Didn't think so. by Mike+Connell · · Score: 5, Insightful

      I'd love to switch our users here
      If you read the article you'd know that they didn't switch any users: they started new users on Linux instead of on Windows.

      Find me a story where a company that has a $100M invested into their custom accounting/billing solution has decided to throw it out and spend another $100M to rewrite the software for Linux.
      In the same way that you wouldnt necessarily retrain users who are already doing their job perfectly well, why would you rewrite something already working? What's more akin to the article is "would a company investing $100M into a custom accounting/billing solution now consider doing it with Linux?"

      That seems far more likely.

  6. OS first, apps later by Cardinal+Biggles · · Score: 5, Insightful

    From the article:

    let's face it -- ridding ourselves of proprietary operating systems is probably a higher priority right now than proprietary apps.

    Yes! This is a great point to make. Of course non-free apps are not where the world should be headed, but we should start with the OS. That's far and the away the most important thing. Once that's done, the apps will follow. At least until then, non-free apps for free OS'es are a Good Thing.

  7. new approach needed for office apps by waxmop · · Score: 3, Insightful

    It's exciting to see all the different open-source office apps getting developed. The thing that bugs me is the lack of standardization going on.

    It's great that kwrite/star office/every other similar project can open and write documents in MS word's native format, or save them in their own format; But this still leads to balkanized document formats. It's less bad, because at least the formatting is open rather than proprietary, but it seems like needless duplication for each project to develop its own markup system.

    The ideal solution is an HTML-like approach where anybody can use whatever WYSIWYG front-end they like the best to write docs. The office app's job is to insert the correct standardized markup codes.

    Sadly, although this is exactly the sort of problem XML can handle effectively, not too much is going on.

    Or maybe i just don't know about it.

  8. Re:Linux has a ways to go before it catches fire by sphealey · · Score: 5, Insightful
    In the end, the Linux kernel is maintained by a group of hobbyists. As with the applications, these hobbyists put a large amount of time into programming glitz and glamour features into the kernel, and neglect important functions such as scalable SMP support, efficient VM managment, clean TCP/IP communications, and such. These important functions end up being "fixed" by other hobbyist programmers whose fixes usually end up making systems less stable.
    First, please note that I am not flaming you - your point of view is one the needs to be considered very thoroughly in this discussion.

    That said, speaking as a longtime TOPS-20 and 4.2 BSD user, Novell sysadmin, sufferer through MS-LanManager 1.0, and WordPerfect user, I have a question for you: your description differs from Microsoft's history and business practices exactly how?

    Did you ever have the pleasure of converting a 500 user Novell 2.2 network to MS-Lanman because "Microsoft is a serious business partner", then have to convert it back to Novell 18 months later because it wouldn't stay up for more than a day (and we expended about 40,000 engineering manhours trying to make it work)? Sure, today Windows 2000 is reasonably stable (about 70% of what Novell 3.11 was anyway). Why did Microsoft get those 10 free years of shipping unstable products to improve themselves?

    sPh

  9. Sorry - this is NOT flamebait by sphealey · · Score: 3, Insightful

    I don't agree with this post myself, but it is far from "flamebait". It is exactly the kind of argument that proponents of the Linux desktop will (and should!) face as they make their case for conversion. It needs to be addressed, not swept under the mod rug.

    sPh

  10. Re:Whaaaat? by Hooptie · · Score: 2, Insightful
    Of course Linux is not a corporation. No one ever said it was. However, RedHat, Mandrake, SuSE et al certainly are corporations and do have PR departments. They also have a vested interest in making Linux succeed in the marketplace.

    Some more mainstream advertising for Linux of any flavor would be a good thing IMHO. There are many PHBs out there who have heard of "that linux thing" but don't think anything about it, partly because all they have heard is whispers in the hallways. They are NOT going to go searching through the Web or Usenet to get info on Linux. Even if they did, they would ask a simple question and get their ass flamed to a crisp by the hoardes of 15 year olds telling them to RTFM (where F != "Friendly"). However, if that same PHB came across a nice 2-page advert in Business Week explaning what Linux is and how it can same them time & money, they would be much more impressed an inclined to listen to the local computer geeks when they want to use a Linux box for some purpose.

    Hooptie

    --
    "Heavens, it appears that my weewee has been stricken with rigor mortis!" -- Stewie Griffin
  11. The obviously most pressing issue by cavemanf16 · · Score: 5, Insightful
    The Linux desktop has one major hurdle left to overcome the dominance of MS. It was massively evident from the last page of the article where different apps were evaluated. Notice that the author, in almost every case, mentioned this: "Unfortunately, I couldn't get it to install..." or some derivative there-of.

    I find so many Linux and KDE apps to be so much more configurable and useful than Windows programs, personally. But just like the article's author, getting them up and running is the biggest pain in the ass ever in most cases! It shouldn't take me an hour just to get Gnucash installed and running. Configuring it to my liking can take all day for all I care, but just getting it running so I can begin to replace my use of Quicken is an extraordinarily lengthy task. This is just one example of the difficult install process in linux desktop apps.

    The lack of interoperability or fancy features in Linux desktop apps is not the problem. Who uses the 'web publishing' wizards in MS Word anyways??? The problem is the ease of install. I don't need MS style wizards to walk me through the install per say, but I would at least like a working product when I'm done installing, not yet another message that a certain library is missing on my system. RPM's work just fine (when they work), but if a library is missing, for God's sake, TELL ME WHERE I CAN DOWNLOAD IT or better yet, go find it and download it for me! Get easy installation of apps on the Linux desktop, and you'll get MS desktop business users migrating to Linux en masse.

    Note, however, that gaming on Linux is not even close to complete yet since installation of desktop apps is still such a pain. Henceforth, the home Linux user has two hurdles to get past before using Linux at home on a consistent basis.

    Yes, I like linux, and yes, I use it at home, and YES I don't mind doing some work to find the libraries, drivers, and programs I need to get linux apps working like I want them too. But the simple fact of the matter is that most business people don't have that kind of time to waste on just installing a simple program.

    1. Re:The obviously most pressing issue by uglyduckling · · Score: 2, Insightful
      I find so many Linux and KDE apps to be so much more configurable and useful than Windows programs, personally. But just like the article's author, getting them up and running is the biggest pain in the ass ever in most cases!

      But... firstly this article is talking about business computing, where that is the IT department's job, so doesn't really come into the question of how useable and practical Linux is on the business desktop.

      Personally, I use debian and have never had any real problems configuring anything - I select the apps from dselect, it downloads them, installs them and asks me a few questions to configure them. The only app I've had any real trouble with is XMMS but that's because of the whole DeCSS caper and it's not a business app in any case.

      Secondly - and this is speaking as an admin of 30 or so windows 98 machines in a small organisation - windows apps are _not_ easy to install and configure. For instance, installing staroffice or similar under Linux takes 10-15 mins start to finish. To install Office 2000 on the same machine dual-booted into Windows takes 20 mins per CD, 40 in total, including multiple reboots. _Then_ there's at least 5 patches required to deal with all the MS security holes, at 10-20 mins per patch again with several reboots each. _Plus_ it takes incredible effort to find the real patches on the MS website instead of just an 'installer' which insists on re-downloading the patch files onto each and every machine (and one of them also has a bug that crashes the install process until you delete a certain file - I know... I've done it 30 times!)

      Futher problems abound if you install Office over a network connection and then want to change the installation using a CD (e.g. a laptop off site), because it 'remembers' the install path and won't budge..... suffice to say I've had very bad experiences of desktop Windows.

  12. Re:Linux has a ways to go before it catches fire by Shotgun · · Score: 3, Insightful

    I'm replying to this, because /. wouldn't let me pull up the parent.

    I used to work in a software house. A very large, International company that made Business Machines. I worked in the networking section. As part of my work, I found some horrendously inefficient code that had been cut-n-pasted because it had been used and worked somewhere else. When I pointed out, and then documented the inneficiency by implementing and benchmarking, all I got for a reply was "We don't modify working code!!"

    Pissed at the boneheaded attitude, I began inspecting lots of code. Everything was hacks tacked on top of more hacks, and all because "We don't modify working code!!"

    Please note that this whole thread is way off topic; however, I just can't ever let this 'Linux is hobbyist quality' attitude go unanswered. Software isn't a bridge where a fuckup is forever. It's much more organic. If one piece is of low quality, it can often be ripped out and replace completely. So the 'fix' for the 'important functions' you speak of is often to completely replace a subsystem, which will be less stable until it is thoroughly tested and debugged (but that is what the odd numbered dot releases are for). In the final analysis though, having a substandard system replaced will eventually result in the most stable, highest performing system.

    --
    Aah, change is good. -- Rafiki
    Yeah, but it ain't easy. -- Simba
  13. Just think by Anonymous Coward · · Score: 1, Insightful

    How many companies would try linux if it had the appearance of one desktop? For a long time I used Afterstep, then KDE came along. I thought this is the one. We should all get behind it. Then RedHat had to sponsor gnome. That ruined everything. So now we have a solid mature desktop and one semi-solid desktop fighting with each other.

    People have always said that competition it good. Well in this case its not. We split resources and lack a unified front. Nothing good has comes out of this, outsiders look in with confusion.

    Ever wonder why MS has kept the desktop almost exactly the same since 1995? Ever wonder why they have 90% market share?

    When will people learn. I used to buy into that diversity thing. And I still do, but I find in the linux community there is too much "me too syndrome".

    Example. How many desktop installer routines are there? Corel had a great GPL installer years ago. Did debian or anyone else adopt it? Nope. Everyone just does their own thing, and does not take advatage of the GPL softwaer that is already out there.

    Why do we have Kword,Abiword,and Open office not sharing how to decode Office docs? Instead everyone does there own thing, so instead of going by feature, you end up using the one that best opens your .doc file.

    So next time you are wondering why that 1% of the desktop market does not get bigger. Keep in mind how very very very fragmented it already is.

    It tears my heart out that linux does not do better beacause it has soo much potential.

    I think a better analogy then the cathedral and the bazaar is, the cathedral and a bunch of sealed rooms. Everyone works on a product in a sealed room. When they leave their room they get to see what others are doing. Instead of working together with someone who has a similar product, they run back to their sealed room, and keep working on a different version hoping theirs will win and not the others. Its FREAKING GPL people share the code!!! and work together!!!

  14. Re:Linuxes in a public library by hummingtroll · · Score: 2, Insightful

    You'll note the article is reporting on a study done by Microsoft, according to which the aforementioned savings would be possible. No details, figures, or calculations are provided.

  15. Re:file formats by 4of12 · · Score: 3, Insightful

    The filters have extremely little to do with the problem.

    I beg to differ. From the perspective of someone who uses Word, Excel and Powerpoint day in and day out, one of the biggest stumbling blocks to a migration to Linux is being able to communicate effectively in these formats, which are a de facto standard. If there's a difference, however small, in how those formats are interpreted under StarOffice compared to how they are interpreted under MS Office, then that is one glitch too many for users that are transitioning.

    I agree, MS has no reason to adopt a single, open file format. From a business perspective, they have everything to gain by keeping such standards under their control and making all access to such standards require a payment to Redmond. MS will continue to follow the same strategy of "upgrading into incompatiblity", as Office XP Word attachments arrive on the desks of Office 97 users, ever so gently goading them into an upgrade merely to be able to read and write attachments that their friends are sending from WinXP machines (which are pretty much all you can find at the stores) Funny how that works.

    As far as I can tell, the biggest costs of switching are in user retraining. The software cost savings of desktop Linux are a given; the added benefit of not being put on a forced upgrade treadmill is an additional savings; finally, the need of keeping track of MS licenses is eliminated. Those are all significant real benefits that anyone in IT decision-making should weight, but it is not the entire equation as far as costs are concerned.

    It's all the secretaries that learn the quirks of Word for a period of years that represent an investment in user training that can only be partially recouped by switching to StarOffice, and that only to the degree that the user interface and behavior of SO mimics MS Word.

    I'll agree that Win2K is reasonable as far as MS operating systems are concerned. It's quite usable. But there's the rub!

    Why on earth should anyone need to upgrade to XP?
    Win2K is fine if you need a operating system with a stable win32 API for office productivity applications.

    But if your Win2K Enterprise Licensing costs will be forced through the roof unless you buy XP real soon (reminds me of some car-buying experiences), MS is forcing you to make a choice of upgrading, even though Win2K will work just fine for many years to come, if you had any say in the matter.

    Very well, you must consider an upgrade, because of MS business tactics. In that case, I submit that you have an opportunity to at least consider Linux on the desktop as an alternative. If you're serious about your IT costs, then you really are obligated to consider the alternatives at every step of the game.

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