Slashdot Mirror


A Look Inside the BSA

die_jack_die writes: "SFGate is running this article about the Business Software Alliance. I'm sure the BSA loves when they get scary stories of their tactics into the press, but this piece does quote the EFF's Fred Von Lohman making the point that companies who don't want to deal with the BSA can always use Open Source software. Most telling quote: 'every cent of those massive settlements stays within the BSA -- member software organizations receive only the licensing fees.'"

27 of 368 comments (clear)

  1. Or, vice-versa... by ekrout · · Score: 4, Insightful

    ...making the point that companies who don't want to deal with the BSA [suing them for pirating software] can always use Open Source software

    Well, sure, you can use open source or free software whenever you'd like.

    You could also simply pay for the proprietary software that you need to use rather than stealing it. If I had my own company, I would make certain that we ran things properly, which would involve, among other things, not pirating software.

    --

    If you celebrate Xmas, befriend me (538
    1. Re:Or, vice-versa... by cmowire · · Score: 5, Insightful

      That's not the big problem here. The big problem is when the BSA goes after a company who is careful about their software licensing, but who didn't keep good enough records.

      Do you keep every single receipt? Remember what the article said, the box is not enough. The license often gets tossed out and only the manuals and maybe the box kept. And the receipt gets thrown out after some time.

      Does Fry's or Radio Shack visit my house on occasion to make sure that I can prove to them that every little piece of electronics in my house hasn't been stollen? Do the grocery stores inspect my fridge to make sure I didn't some sausages down my pants last time I shopped?

    2. Re:Or, vice-versa... by ekrout · · Score: 5, Interesting

      Does Fry's or Radio Shack visit my house on occasion to make sure that I can prove to them that every little piece of electronics in my house hasn't been stollen?

      Listen, buddy. As Richard Stallman points out, software is an entire different entity. It's very easily copied. It's easy to take those copies and transfer them. Therefore, the amount of damage that can be done by pirating software is massive and much larger than other more tangible products.

      And please don't give me the "well software should be free" argument. There are some custom applications that would never have been started (or completed) in the open source / free software world that are necessary for many folks. Using that as an excuse for pirating software is like saying an attractive woman deserves to get raped.

      --

      If you celebrate Xmas, befriend me (538
    3. Re:Or, vice-versa... by geekoid · · Score: 4, Interesting

      except when some yahoo employ installs something he has at home.
      But tnats not really the point is it? Its about someone being ably to put you and your company ion a position of having to proe your innocents, as opposed to defend it. The worse part is The BSA will audit anybody, even based n anonymous tips, without substantiation. so could call up, and the next thing you know, your being audited. Then I let your share holders no, now your business could take a dip, and not recover.
      \Not to mention, the BSA billboards give me that "If your good, you'd tell on your parents" kind of creepiness.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:Or, vice-versa... by cmowire · · Score: 5, Interesting

      Oh, don't get me wrong. I wholeheartedly believe that it should be possible and encouraged for companies to charge for their software. You have spent too much time with Stallman wanabees that you are confusing that with my general distaste for strong-arm tactics.

      My point is, there are three categories that we can break companies down into. There are the companies who are anal and legal, where they make sure that every software license is recorded and accounted for. There are the companies who figure that it's their god-given right to pirate software. And then there are the companies who are, in fact, legal, but don't have the necessary documentation to convince the BSA, nor the money to fight them in court.

      The problem is that the BSA has done a knockout job of convincing corporations, especially large ones, to stay legal. Which leaves them the small companies, individuals, and strong-arm tactics to milk money from companies who don't necessarily keep good records.

      I mean, the biggest problem that most companies face with respect to software licenses right now is not any malicious effort on the part of the management, but instead the employee who installs Photoshop off of the network drive just because it hasn't been locked up properly and he/she doesn't quite understand that the company doesn't have a site license for everything.

    5. Re:Or, vice-versa... by Anonymous Coward · · Score: 5, Informative

      I know someone that was audited by the BSA and decided to fight it. Basically they countered by stating they wanted full disclosure of who reported them so as to determine the validity of the claim prior to wasting internal resources and dollars. They also argued that the reporting tools are a violation of privacy. Yes, they expected them to place some software on their network which scans their entire network not to mention each machine's registry. Third, they also argued that even if they were in violation of license, the license is between them and the vendor (after all, the license does not allow for the BSA as having legal proxy interests) and unless the vendor in questions decides that they'd like to personally persue the issue, the BSA does not have legal authority or the legal grounds to persue the action. Furthermore, they argued that even if something odd was discovered and they lost, only the government has the right to impose fines on legal matters as such and they would be within their legal rights to simply purchase any outstanding licenses or settle directly with the vendor in question and completely dismiss the BSA altogether thereby eliminating the need to pay any fines or added fees.

      Last I heard, even though two ex-employees had turned them in, the BSA simply walked from the issue as, from what I gathered, they really don't have a legal leg to stand on.

    6. Re:Or, vice-versa... by RickHunter · · Score: 4, Insightful

      Logical fallacy #1: Copyright infringement is a HELL of a lot less severe than rape or piracy. (The later of which used to result in a death penalty without trial. The only reason it still does not is because we've killed all the pirates.)

      Logical fallacy #2: Using RMS' philosophy to support one part of your argument, while directing another part towards knocking out the foundations of said argument. Software should be free to redistribute because making an additional copy has zero marginal cost.

      Logical fallacy #3: Exactly what damage is done by copyright infringement of software? My having a copy doesn't mean that you have fewer copies. Does my having a copy of your software do more damage to you than my stealing a truckful of electronics from Radio Shack does to them?

      Logical fallacy #4: If said applications did not exist, and there was a need felt for them, someone would provide them. (Under contract, if necessary) If they did not exist and no need was felt for them, they are unnecessary.

    7. Re:Or, vice-versa... by Anthony+Boyd · · Score: 5, Insightful

      I would build on your post, and add one more problem with BSA's methods. That is, the company I work for was threatened with an audit, and, although we had licenses and came out unscathed, management was freaked out enough that they had to move two employees off their current tasks and onto documenting & proving our innocence. Aside from the fact that we had to spend money to prove we were good, there is the fundamental constitutional issue. In a US court of law, the burden is on the accuser to prove our guilt. I hate that the BSA's strong-arm tactics have cowed not just companies, but the US citizens working at those companies, who apparently don't understand their own rights. The burden of proof should be on the accuser.

    8. Re:Or, vice-versa... by WNight · · Score: 4, Insightful

      I agree with the other poster. Post the name of your company and we'll get the BSA to audit you. We'll tell them you think their mothers are ugly, just to warm them up a bit.

      I'm sure that somewhere, on some old computer, is something they'll take offense to. Don't forget that if you ghost a drive onto a larger one, you're infringing. MS doesn't permit that. And even if they did, you'd need an extra license because for a while two copies exist.

      And have you really bought a new license when you change hardware? Don't forget that OEM Win 95 isn't allowed to be used as an upgrade unless you run it on the same hardware. It's really a clever way of making upgrades useless. Sure, upgrade to XP, but you won't be able to run it on your old hardware and you're not authorized to run it on the new stuff...

      I'm sure you intend to stay 100% within the law, and if intent mattered, you'd be safe. But there are so many provisions in EULAs that if you were to try to follow them all you basically wouldn't be able to compute.

      So come on, post your name, your company name, and preferably your boss's name, it'll save time in setting this up. Oh, a telephone number would save me the directory charges.

    9. Re:Or, vice-versa... by mpe · · Score: 4, Interesting

      You gentlemen are confusing criminal law with civil law. A criminal in US court enjoys the presumption of innocence. The burden of proof is on the prosecutor. In civil court, a simple proponderence of evidence is neccessary. If the plaintiff can make it look like the defendent did them wrong, then they win. They don't have to prove it by dusting for prints or anything.

      There is also the matter that in a civil case the "defendant" can counter sue the "plaintiff".

  2. Cost of pirating by murphj · · Score: 4, Insightful

    From the article:

    The BSA estimates that pirated software was responsible for about $3 billion in lost revenues to software publishers in the U.S. in 2000 -- although, to be strictly fair, that number assumes that every copy of stolen software would have been bought if it weren't stolen, which inflates the number somewhat.

    It's good to see someone in the press finally taking those numbers with a grain of salt. Somehow I don't think evry kid who downloads Photoshop and Illustrator would have purchased a copy.

    --
    SONY. Because caucasians are just too damn tall.
  3. The Disgruntled employee by crotherm · · Score: 4, Interesting

    How hard would it be for a disgruntled employee to knowingly install software without proper licenses, then call BSA? No where is it mentioned that individuals will suffer, only the company. Of course the company can then take action against the employee if they can find them.

    Even if your comapny does pay for all its software, being forced to audit yourself costs money. Unless people making false reports are held liable, this system can and probably will be abused.

    --
    "Those who make peaceful revolution impossible, make violent revolution inevitable" - JFK
  4. mad at the BSA by supernova87a · · Score: 5, Offtopic

    I'm not pissed off that the BSA can sue a company for using unlicensed software. That's fine. Go after them on your own time, with all the legal resources you can afford.

    What pisses me off is that they can get the assistance of the US government (in the form of US Marshals) to "raid" companies suspected of using that software.

    Why doesn't it work the other way? Why don't we have the US Marshals raid Microsoft when they produce security-hole-ridden software that causes a small business to lose millions? Why should our government always be on the side of the big business?

    1. Re:mad at the BSA by Lemmy+Caution · · Score: 5, Interesting

      By no means just in the US. The BSA has garnered the support of dozens of governments, often in questionable circumstances. In Latin America, there's cases of collusion between government officials and the BSA, in which the government brings the fury of the BSA on companies which are politically unpopular or threatening, or even onto non-governmental and non-profit organizations that are doing work the governments don't like.

  5. Good sell for open source by gillbates · · Score: 4, Insightful
    receiving such a letter can cause both stress and monetary losses as the company attempts to chase down software-purchase information.

    Which is a reason enough for most companies to switch vendors. Once this starts happening on a widespread basis, open source software will be a much easier sell to business.

    Trust me, if the BSA contacted my company on behalf of a software vendor, that vendor would lose his account with my company. Though I do as much as I can to ensure license compliance, I will not do business with a company that has an adversarial attitude toward me. If a vendor believes that I am running unlicensed or underlicensed copies of software, it would be better for them to ask if they can perform an audit at their own expense rather than sending the BSA after me.

    On a lighter note, it is the mere existence of the BSA which encourages me to use and recommend open source software as much as possible. I believe the BSA is hurting vendors more than helping them.

    --
    The society for a thought-free internet welcomes you.
  6. What a wonderful organization by rbeattie · · Score: 5, Insightful

    I don't think there's any other group in the world that can promote free software as well as the BSA can. I mean, the more BSA extortional "warning letters" that are sent or jack-booted thugs that come raiding into offices, the more that IT organizations are going to look for alternatives.

    It's been argued on Slashdot before that more people would take free software seriously if they had to pay for all the stuff they use already. I agree. I say, good, make them pay up (plus penalties!), then they'll get a clue and stop using M$.

    I don't think there should be anyone on Slashdot that's one bit against the BSA. Go BSA, go!

    -Russ

    --
    Me
  7. Guilty until proven innocent? by sid_vicious · · Score: 5, Insightful

    According to Blank and Kruger, the burden of proof is on the targeted company.

    When did I stop living in America?

    --
    If it ain't broke, it doesn't have enough features yet.
  8. Sounds like extortion to me by da_Den_man · · Score: 5, Insightful

    Most companies come back with a different settlement number, and we negotiate," says Jenny Blank, the BSA's director of enforcement. "I'm not going to say they're cheerful about it, but they recognize that this is probably easier and less expensive than taking the case to court."

    This is just amazing that they can organize a settlement without even investigating the actual accounting of the licenses. If I have a license and no receipt, does that mean I stole the software? I would think just the opposite. It means I legally purchased the software and did not keep the receipt.

    My question has to be, if they are judging the settlement on how long the software has been in use, who's to say it was loaded and EVER used? I have a ton of software that I NEVER use, but it is still loaded on the system. Mostly because I am waiting on an update, or patch, or Service Pack for it before I devote any type of time to running it.

    BSA = Extortion, plain & simple.

    --
    You keep going until you die..."Me".
  9. My turn to feed the trolls, I guess.... by Carter+Butts · · Score: 5, Interesting
    Listen, buddy. As Richard Stallman points out, software is an entire different entity. It's very easily copied. It's easy to take those copies and transfer them. Therefore, the amount of damage that can be done by pirating software is massive and much larger than other more tangible products.

    Actually, your argument implies precisely the opposite: since the act of unauthorized copying does not remove the initial item being copied, such an act clearly does less damage in any conventional sense of the term than theft (i.e., the illegal removal of tangible goods). Indeed, unauthorized copying (in the context being discussed) can do only hypothetical damage to anyone, since the "damage" claim rests entirely on the hypothetical counterfactual that the copier would have purchased a copy if he/she had not instead resorted to unauthorized means.

    In any event, this is a non-sequiteur: the amount of "damage" which could, in principle, be done by unauthorized copying does not legitimately motivate the pre-emptive search of businesses or individuals for which there is not already reasonable grounds to suspect unauthorized copying. One does not have the authority to arbitrarily search others on the grounds that they may have committed some infraction against you; that firms have allowed the BSA to get away with such behavior is IMHO quite scandalous.

    -Carter

  10. BSA and Scientology by Telastyn · · Score: 4, Funny

    Ever notice how both "organizations" hide behind that term usually reserved for not-for-profit aid groups, or otherwise innoxious group?

    Ever notice how both groups generally exist for the seemingly sole purpose of badgering people with an army of lawyers behind a veil of "good"?

    Ever notice the striking similarity between L Ron and Bill Gates?

    Coincidence? I think not.

    The previous post was meant as humor, and in no way meant liabel towards the BSA, The Church of Scientology, the ghost of L Ron, or Bill Gates' stupid grin (tm). All of my software is legitimate Microsoft(tm) software!

  11. What a puff piece by SFgate... by StevenMaurer · · Score: 4, Informative

    This has got to be the biggest puff piece I've seen in quite some time.

    The BSA doesn't launch frivolous investigations, of course.

    Oh, of course they don't. Only absolutely non-frivolous investigations costing perfectly innocent companies time and lost profits.

    So how do we know it isn't frivolous?

    When a lead comes in, the organization compares it with information from software publishers and credit-rating corporations like Dunn & Bradstreet.

    In other words... they only want to target companies with a good credit rating. Remember the first rule of lawsuits: only sue people with money!

  12. Laughable tactics to a large company by Archfeld · · Score: 5, Informative

    We received a BSA audit notice. We replied, yeah good luck, and told them they could go climb a tree. We received a note saying that the BSA was authorized by our software suppliers to perform this audit and refusal was a violation of our software license. We called several software suppliers and informed them that we were changing companies due to BSA interference, M$ was one of the companies contacted. Within 48 hours the BSA went away and we've not heard back. Their tactics are low and barely legal, you have all kinds of recourse in regards to this kind of issue.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
  13. Re:Burden of Proof by HBergeron · · Score: 4, Interesting

    That's not the point. The reason it doesn't get to court, it appears, is that even in court the defendant is forced to prove that every copy of its' software is properly licensed, no allowances for flighty employees, bad record-keeping, or loss of records in flood/fire/weasel mishap. The accuser should have to prove that a unlicensed piece of software was being used - particularly given the incredibly intrusive access they have to the defendants operations.

    The only body generally allowed to hold you responsible for lost paperwork is the IRS, and we regularly knock them about the head to the point where they've become a bit timid about abusing this power. Delegating this kind of power to a NGO was never Congressional intent, that I can promise you.

    --
    THE YEAR WAS 2081, and everybody was finally equal...
  14. Re:Use Dual Boots by Tackhead · · Score: 4, Funny
    > When they come to raid your company, just reboot into linux, bsd, or whatever. Then ask, "What software?"
    >
    > Then weep as they reformat your boxes, install Windows, and run their network software finders.

    "Yes, Your Honor. When we came in, all 20 FOOCORP employees were running Linux on their workstations. Our agents had to reformat their hard drives and install Windows on them to run our Windows-based network software finders. The software-finders discovered 20 copies of Windows in the office. FOOCORP admit to having no Windows licenses. Please find FOOCORP guilty of 20 counts of infringment."

  15. How about a Linux commercial by Odinson · · Score: 4, Funny
    que catchy tune

    Pan to coffee shop.

    Geek1: Hey we are having a BSA party this weekend wana come?

    Geek2: Huh, what's a BSA party?

    Geek3: Just remember to act scared at first, it makes it more fun

    Geek1: I'll make the call this time

    Geek1 picks up cell phone and starts dialing.

    Flash to new scene, big server room all three geeks sitting behind Internet terminals. Zoom to door view. A loud bang insues. Voice behind door: "US Martials open up, we have a warrant."

    Geek 1: comming

    Geek 1 walks to door and opens it cops and serious looking guys in black suits run inside and start connecting laptops to hubs and switches.

    BSA Agent: We've got you now scumbag, BSA!

    BSA Agent2: We recieved anonymous tip, we understand you haven't bought a single software licence for any of these computers!

    BSA Agent3: We have you now, there must be hundreds of servers here.

    Geek2:(looking scared) Busted...

    Geek 3:We will cooperate fully.

    clock hands spin around

    zoom back to scene... everyone is standing around a large screen . Geek 1 is playing with some cool themed desktop

    BSA Agent2: I've never seen anthing like it...

    Cop 1:It's so cool

    flash to next scene, all the cops and agents are playing first person shooters and yelling at each other. A big LAN party.

    Flash to next scene, big nurf war some cops are drinking beer in the corner with their shirts open. The drinking cops and geek 3 are singing together...

    Flash to next scene. Things are quiet, Police and men are slowly walking towards the door, heads down.

    BSA Agent2: (looks up)That was great. I'm really sorry, you are such nice guys. I quit!

    BSA Agent 1:(looking very sincere he puts his hand on geek 1's shoulder) Sorry. We were wrong.

    Everybody walks out. Door closes behind him geek 3 turns to geek 2.

    Geek 3: They lose more guys that way.

    pause blinking servers are visible in background

    Geek 2: (confused) OK... How did you do that? play catchy song, fade out...

    write across black screen "Linux"

  16. Constitutionality needs to be tested... by letxa2000 · · Score: 4, Insightful
    One does not have the authority to arbitrarily search others on the grounds that they may have committed some infraction against you; that firms have allowed the BSA to get away with such behavior is IMHO quite scandalous.

    What needs to happen is some company that has their licenses in order should tell the BSA to screw off. When BSA comes storming in with a court order the company should obviously comply. The BSA will find nothing. They should then sue the BSA for wrongful prosecution, sue for damages (lost productivity due to having to deal with them), treble damages, and hopefully get the process itself checked on constitutionality.

    The BSA has the right to sue. But the courts shouldn't be dishing out court orders for these kind of raids unless there's evidence of violation. A tip is heresey unless the tip comes with evidence--copies of email sent within the companying that acknowledge the presence of pirated copies, etc.

    Consider their acknowledged source of tips: disgruntled employees. Sure, they may have knowledge of violations. Or they might just be getting back at their ex-employer. They might not have any pirated copies, but the disgruntled employee will at least cause his ex-employer some headaches.

    Is a disgruntled employee really a reliable source for determining whether there is justification to violate somebody's (or some company) right to be free of unreasonable search and seizure?

    This needs to be tested constitutionally, but I think it'll require 1) A company with their licenses in order. 2) The company snubbing their noses at the BSA. 3) The company subsequently being raided. 4) The company sueing the BSA.

    Lots of "ifs" considering most companies are in business to make money, not test constitutionality issues. We can dream, though.

  17. Be careful, but informed by werdna · · Score: 5, Informative

    There is no substitute when dealing with bullies like the BSA: make sure you are well-advised. They misrepresent the extent of their powers and advantages in these threatened litigations, wildly mistate their rights under the law and appropriate burdens of proof; but they do have significant advantages that you should never underestimate.

    While BSA likes to compare themselves to other licensing enforcement operations, such as ASCAP/BMI, there are fundamental differences, and at the end of the day, these can make substantial differences in the result if you are willing to duke it out.

    A truly compliant entity, even poorly documented, can turn the tables powerfully on such a bully. Indeed, even a party who is slightly out-of-compliance can do so, by using a number of devices available at law, such as Offers of Judgment, to turn the tables or test the will of a BSA threat. (Indeed, it may be wise -- again YMMV -- to consider filing a preemptive declaratory judgment action against them for several reasons.)

    ASCAP/BMI, when asked, will produce actual opinions of actual cases where they have collected actual damages at trial in comparable enforcement scenarios. Ask a similar question of the BSA -- they will cite to the cases of the Performing Rights Societies and not to those of the BSA.

    Ex parte seizures or searches can backfire seriously as well. A 6th Circuit case not too long ago found that a defendant who can show a seizure to have been improper can proceed past a motion to dismiss on a civil rights and trespass claim not only against the overreaching plaintiff, but also against their attorneys. It is a good idea to put them on notice of this fact early in the correspondence.

    And from this article, I learned something quite interesting -- their constituents only get the license fees, they retain the multiples they extract. Not so with Performing Rights Societies, who, as understood, are non-profit entities that return their proceeds after costs to the composers and rights owners they represent.

    It is therefore essential to get solid representation from someone who knows what they are doing. A stone wall could expose you to substantial liability. On the other hand,

    Please do not consider any of the above to be legal advisc beyond the following: get a lawyer who is highly competent in this area to advise you. Specific legal advise is highly fact-dependent, and subtle differences in facts can often necessitate dramatically different strategies. Accordingly, no "cookbook" or single posting can provide you with a clear, definitive solution -- get competent advice and act on it.