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Reliable Wireless Email Through Cellphones?
neuroticia asks: "I recently purchased a cellphone and went with voicestream service with the expectation that I would be able to send emails through the cellphone using that service. However, my experience thus far is that only one out of every 5 outgoing emails gets through, and only 2 out of 3 incoming emails gets through. Has anyone found a wireless carrier who has a higher rate of success for delivery of emails sent through their service? Or even better- does anyone know of a wireless provider that *notifies* you when your email will not get through?"
Unless you're looking for incoming mail notification, you would probably be best served with a Kyocera Smartphone (running PalmOS) and either the included Eudora mail client, or any other of your choosing.
Note, however, that this solution will require you to check your e-mail manually, which might be undesirable for you. But it does guarantee (as much as you can trust your SMTP server) that your mail will go out.
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I don't know about the US, but here in germany there are MANY companys offerering sms email notify, baiscly they send you the headline as sms. usually you buy a packet for sms notification with 50 sms per month for a couple of euros
Get a gprs solution like a Blackberry. Doesnt have the 160 char limitation like SMS. And provides for delivery status to other blackberrys.
Hey, maybe they're sending your mail to other people.
It's nice to be liked, but it's better by far to get paid
Since you're probably in America, I'd go look for your local vodafone partner, and see if they offer a similar service. http://www.vodafone.com/ would be the place to start looking.
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I agree... during the first week or so, my email wasnt that reliable with Voicestream.
Yet, it seems that its gotten better. I have set up mail aliases for all important addresses, and i havent noticed any dropped messages. I also copy:forward all incoming messages to my real email account as well, as a backup. so if the phone is off, i'll just get it from my machine.
You can set it all up on their website.
Also, VoiceStream just got bought by Deutsche Telecom (according to a Cust. Srv. Rep i spoke to), hence the little Tmobile icon everywhere..
Maybe (hopefully) this means we'll see some of the much better services in Europe and Japan.
I'm praying...
I have a Mitsubishi t250 CDPD phone with AT&T as the carrier -- I was reluctant to go with At&t at first, with it's reputation as the "evil empire", but they were one of the few carriers at the time that offered flat rate unlimited WAP. I went with them as have been pleasantly surprised.
Granted, *typing* email on a phone is dubius at best (with the keypad, et al), but I've had little in the way of connectivity problems.
For a while last year I also was with Sprint, and although they were a pay-by-the-minute company, I found it reliable for the little bit I used it.
DO NOT USE QWEST. They are an EVIL, EVIL company. Their WAP service sucks (unreliable to the extremes), and their customer service (for the wireless division, anyway) sucks worse.
Hilary Rosen's speech was about her love of money and her desire to roll around naked in a pile of money.
In today's (4/29/02) New York Times there is an article (requires login but its free) about a new Blackberry device that also works as a cellphone. I have been so happy with my Blackberry that we call 'em "crackberries" at work because they are so addictive. The email from my 550 (the cheapo unit) always gets out using a store and forward system that waits for a good signal.
The best way to do is to be.
I'm sure you're looking for US info, but for interest sake, the options in Canada are quite good. I have lots of experience with two of the major carriers, Fido (GSM) and Bell Mobility (CDMA). Both carriers as far as I've seen deliver 100% of all text and e-mail messages. If your phone is off, or out of coverage area, the message will be delivered as soon as connection is re-established. Bell also has a web based interface where you can see the messages sent to you and whether they have been delivered or not.
There are fairly few solutions for this that work reliably, especially in the US.
Your problems with voicestream are expected: I assume your wireless email delivery solution with them is based on SMS, and unfortunately voicestream SMS delivery is far from reliable.
You have a couple of options:
1) Get a Blackberry (www.blackberry.com). The service is *expensive* on a monthly basis, but email delivery is rock solid. I had one for a while, and got addicted to it.
2) Get a smartphone or a PDA with integrated wireless that supports POP/IMAP. There are a few on the market today (someone mentioned the Kyocera smartphone, there's also the Handspring Treo), although the current products are lacking in several regards.
3) Wait a few months there will be Smartphone and/or wireless PDA combos from Microsoft (don't hurt me, they aren't bad products), or from SonyEricsson and Nokia. www.voicestream.com has pre-signup info for the MS wireless PDA, not sure on release dates for the SonyEricsson or Nokia devices.
I know it sucks to say wait a few months, but things really will get better shortly. Most of the new devices rolling out are capable of real data connections back to your corporation through dial-up or VPN, and therefore don't have the security issues of forwarding mail through a gateway. The newer devices also support lots of local storage, so the viewing interactions are far better than with wap phones, where you have to be in coverage to deal with your mail.
I have a Motorola T900 which uses Motorola ReFlex, which is a reliable, economical service. The T900 is way cheaper than a Blackberry (~$49 vs. ~$399) and cheaper service (~$19 vs ~$39). It has a keyboard and a 4-line display and is about the size of the smaller Blackberry, but thicker as it folds. Plus it comes in colors other than black.
It works great. There are some dead areas in town, but it picks up the messages when you come back into service because it polls for messages, so it works quite reliably. Based on the polling response, it lets you know on the display whether it can receive messages, send messages as well, or has no service. It calls the latter situation "Storing Messgaes", and in fact, I went on vacation and when I got back to the US, it buzzed me with messages when I got off the plane!
I think TigerDirect has them for $49, or maybe Radio Shack. There are a variety of services plans: Arch Wireless, Verizon. I use a WebLink Wireless plan which was my only option when I bought the T900 from Motorola (who directed me to Positive.com. It's $19.95/mo for 100K bytes.)
The gotcha with nextel to watch for is to send stuff to @messaging.nextel.com. If you send to @page.nextel.com its basically SMS and costs a few pennies a page after 300. The former method sends an alert to your phone and you have to connect to their network to grab the message. The SMS method delivers message to the phone so its right there.
I've used this in a number of areas on east coast plus everywhere between Phoenix, Vegas, and Los Angeles. Coverage is remarkably good (just a few dead spots between phoenix and las vegas, south of I-40).