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Fighting Back Against EULAs

An anonymous reader writes: "Fed up with increasingly obnoxious click-through "agreements" embedded in the retail software I buy, I've posted a very simple script to remove them before clicking "I agree". Without the EULA, I am free to use my software within the bounds of copyright law. Courts have been very inconsistent on the enforceability of EULAs, and I hope this will strengthen consumers' side of the battle. The script is a symbolic gesture as much as anything else, and I want to get people thinking about how ridiculous it is that software companies try to force these one-sided contracts on you after you have paid for something. Also worth a look is cexx.org's Software Vendor License Agreement, which reverses the typical EULA and puts the burden back on the software manufacturer where it belongs."

30 of 591 comments (clear)

  1. You broke it already... by mlknowle · · Score: 5, Interesting

    Remember those little stickers on the CD-ROM pouches? You have already agreed to read the agreement.

    Your script needs to be able to display the EULA, and get past it w/o cliking "agree" or whatever.

    1. Re:You broke it already... by infinite9 · · Score: 4, Funny


      You have already agreed to read the agreement



      Can we just agree to disagree with the agreement?

      --
      Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
  2. Just a thought. by Dr.+Bent · · Score: 5, Interesting

    I've always seen on EULA's something to the effect of: "If you cannot accept this agreement, please return this product to the retailer you purchaced it from". Has anyone ever actually done this?...Returned opened software saying 'I couldn't accept the license agreement'? Could you use this as a way to get around the Windows tax on new PCs?

    1. Re:Just a thought. by TheABomb · · Score: 5, Interesting

      You can try this, but most retail outfits (at least, the ConglomoCorp Chains) have "no-returns-on -opened-software-except-for-same-title-exchanges" policies. The same policy applies to software, music, and movies. IANAL (yet), but one could try to make the case that if their end of the license is not upheld, then you are free to do with your junk CD as you please.

      --
      MSIE: The world's most standards-complaint web browser.
    2. Re:Just a thought. by keesh · · Score: 5, Interesting

      I did it once on some software which was supplied with a PC I bought. Note that this is in the UK, so we can get away with a few things that you USians, erm, Americans probably can't.

      Basically it went like this:

      Me: How much would you take off for not installing Windows 98?

      Sales Droid: We always install Windows 98.

      Me: I don't want Windows 98

      (five minutes of this, you know the story)

      I gave up eventually. The machine was underpriced anyway, even including the 'tax'. They'd already installed the OS, so there was no way I'd be able to get that off -- they'd clicked 'I Agree' for me, I suppose.

      What I did get a discount for was all the nonsense that came with the computer. Basically, Office, some virus scanner and so on. I had to take it to the store manager, who told me he'd never heard of anyone not accepting the license agreement before, but eventually he refunded me for everything except the OS.

      Why they wouldn't sell me the computer without the software to begin with, I don't know... Probably to reduce all the idiot calls they get from people who thing Windows is a 'Word Processor' (I'm not making this up, I've heard that one a few times).

      So, anyway, it's worth a try, so long as you don't value your sanity too much.

    3. Re:Just a thought. by sheetsda · · Score: 5, Interesting

      "If you cannot accept this agreement, please return this product to the retailer you purchaced it from". Has anyone ever actually done this?...Returned opened software saying 'I couldn't accept the license agreement'?

      The way you do it is to exchange your "defective" copy first, then return the unopened one they give you.

    4. Re:Just a thought. by drDugan · · Score: 4, Funny

      I purchased a shrink wrap machine years
      ago. sits out in my garage. I've never
      had to worry about returning anything in
      a plastic wrapped box!

    5. Re:Just a thought. by sqlrob · · Score: 4, Informative

      Check out Bad Software They have a nice little series of things to quote at the drones telling you that you can't return it.

    6. Re:Just a thought. by whovian · · Score: 4, Interesting

      Do these EULAs explicitly permit this -- what is essentially a transfer of the agreement from a sales company (implicitly approved of by the software manufacturer) to the consumer?

      If they are transferable, then in my view there are two logical outcomes: Either the customer has the right to see the EULA on demand, or the sales company who is agreeing to the EULA for the customer ought to be liable for any misuse of the software by the customer.

      --
      To-do List: Receive telemarketing call during a tornado warning. Check.
    7. Re:Just a thought. by Ronin+SpoilSpot · · Score: 4, Informative

      I tried to return a Win2K to the shop after having second thoughts. It was an academic license and I wasn't technically a student any more, so I failed to meet the requirements. The shop ofcourse refused to have it back (it was open, how else could I read the requirements), but in the end they gave me 90% of the price back. I complained to the local Microsoft office and they basically admitted that they had no way to force the shops to accept their "return to shop" policy even if it is printed on the box.
      They did give me a free WinXP Pro instead, so I'll live.

      /RS

  3. Re:Yay! by K. · · Score: 4, Funny

    It's not a law doofus. That's the point.

    --
    -- Proud descendant of semi-nomadic cattle-herders.
  4. Lets have fun with EULAs... by Xunker · · Score: 5, Funny

    I'm going to write some fantastic whizz-bang piece of software just for the pleasure of writting a EULA with a clause that goes "The lisencee of this product must wear a gorilla suit while using said product. Upon violation of this clause, the lisencee agrees to send the author Five (5) kiliograms of Reeses-Pieces(TM) Brand Peanutbutter candies."

    --
    Hilary Rosen's speech was about her love of money and her desire to roll around naked in a pile of money.
  5. Selective Enforcement? by photon317 · · Score: 4, Interesting

    Aside from the "real" issue that EULAs are morally wrong, surely an appeal can be made to non-enforcement. I don't know the legal wording, but it seems there's probably a way to say in legal terms "Look, this law/contract gets broken hundreds of times per day, and nobody really cares or enforces it, therefore when you single me out and enforce a EULA on me, you're really being discriminatory and using the law/contract to acheive some other goal".

    There must be some legal precedent for the concept of "If you never actively enforce a law, and allow it to be broken (in obvious publicly-visible ways) over and over, you can't then go at a later date enforcing it at will on specific people you decide to target, it's not right".

    For that matter, if such a legal principle exists, I'd really like to see someone apply it to the traffic ticket system as well.

    --
    11*43+456^2
  6. What's interesting by GSloop · · Score: 5, Informative

    about this, is that the SW companies want to treat the EULA like a contract. But there's no negotiation. The power of the parties is vastly different. Take it or leave it contracts often don't stand.

    I'm obviously not a lawyer, but these are points that have come out in court, when contracts are challanged.

    What's so interesting about this, is that it gives the user a chance at negotiation. Sure, it's a farce, but so is the "contract" the EULA tries to put in place. (There's no consideration - you bought the software - money for package - there's the consideration. Now, you must click the EULA too? There's no consideration (transfer of something valuable) happening then, so no contract can ensue.

    So changing the contract to something else isn't any more crack-pipe'ish then the usual EULA.

    Lastly, have you ever read any of those EULA's? I'd bet that 10 lawyers would come up with 10 significantly different interpretations of the "contract." That doesn't even take into account what the courts might do. So, reading your own EULA is almost futile, and who can afford to get an expert legal opinion on 10+ pages of legaleese for every software product they buy.

    EULA's need to get challenged in court, and struck. UCITA needs to die an ugly and nasty death. With UCITA, EULA's will have the real power of law, not just a sham that the SW companies want you to believe.

    Make sure you discuss UCITA with your STATE representatives. UCITA has to pass in your state for it to make it into UCC. You might even consider working to pass laws that provide protections against vendors who are (or will be) in UCITA states.

    Cheers!

  7. Dangerous misunderstanding of "No EULA" and law by Seth+Finkelstein · · Score: 5, Interesting
    Without the EULA, I am free to use my software within the bounds of copyright law.
    This is very dangerous and misleading! There's much law which says you are NOT THE OWNER of the copy, and so you are not reading section 117 correctly. I know, it sounds wrong. I know, it sounds illogical. But that's the law. There's no gimmick, no magic.

    See, for example, the comments about the MAI Systems decsion in this paper:

    Title III was proposed in response to the decision in MAI Systems Corp. v. Peak Computer, Inc.53 MAI involved the limitation on the exclusive rights in computer programs contained in 17 U.S.C. 117, which allows the "owner" of a program to load the program into the machine's random access memory, or "RAM." In MAI, an independent service organization (ISO) serviced a computer which used software licensed to, but not owned by, the customer. The court held that the ISO infringed the copyright in the program by loading the copyrighted software into the RAM of the customer's computer, thereby making a "reproduction" of the copy under 17 U.S.C. - 106. The MAI court ruled that Section 117 only exempted "owners" of software and not "licensees." Title III amends Section 117 to effectively overrule MAI by allowing the owner or lessee of a machine to make or authorize the making of a copy of a computer program under certain conditions for the purpose of repair or maintenance of the computer hardware.

    Specifically, the making of the copy is allowed (1) if the copy is made "solely by virtue of the activation of a machine that lawfully contains an authorized copy of the computer program, for purposes only of maintenance or repair of that machine," (2) if the new copy is used for no other purpose and is destroyed upon completion of the maintenance or repair, and (3) if "any computer program ... that is not necessary for that machine to be activated ... is not accessed or used other than to make such new copy by virtue of the activation of the machine." Significantly, the exception applies only to RAM copies made during the course of hardware maintenance, not software maintenance.

    Disclaimer: I am not a lawyer.

    Sig: What Happened To The Censorware Project (censorware.org)

    1. Re:Dangerous misunderstanding of "No EULA" and law by mjh · · Score: 4, Informative
      This is very dangerous and misleading! There's much law which says you are NOT THE OWNER of the copy, and so you are not reading section 117 correctly. I know, it sounds wrong. I know, it sounds illogical. But that's the law. There's no gimmick, no magic.

      What about this, which is a court finding that says that despite the EULA, the exchange of money for software is a sale. From the article in question:

      "The Court understands fully why licensing has many advantages for software publishers. However, this preference does not alter the Court's analysis that the substance of the transaction at issue here is a sale and not a license," Judge Pregerson writes. If you put your money down and walked away with a CD, you bought that copy, EULA or no EULA.

      Here's a link to the full text of the decision.

      --
      Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
    2. Re:Dangerous misunderstanding of "No EULA" and law by Dr.+Awktagon · · Score: 5, Insightful

      The argument you're making is in fact the entire point: just because Microsoft printed words in their EULA, that doesn't mean they are a binding legal contract.

      I consider EULA's to be simply a promise by the software vendor: we promise not to sue you if you do this and this, etc. That does not automatically mean they are morally or legally right, or that they would win such a lawsuit.

      That's all that makes EULA's "binding": the threat of being sued. The software companies know that their power is tenuous here, and hope for legislation like UCITA that really makes it binding. ANY company would love to be able to dictate exactly what you could do with their product, so they could bill you for the different "privileges" of doing different things with the product.

      Imagine if Ford said that by displaying the Ford trademarked logo in public, including on your car, you agree to a "Ford logo license", which says you can only drive 35mph or slower. For $1 per mph over 35, you can earn the privilege of driving over 35mph. Whenever Ford needed more income, they could just adjust the fees and cutoffs (be sure to check ford.com weekly for license updates) until they maximized profit. Whenever that didn't work, they could just send in the "Ford license enforcers" with speed guns, because somebody somewhere is probably violating the license. And if you don't keep accurate records of your speed, they offer you a settlement in compromise, just like the friendly folks at the BSA!

      EULAs give software vendors too much power. The best thing to do is use Free/Open Source software, next best thing is to ignore the EULAs.

  8. EULAs and Return Policies by athakur999 · · Score: 4, Insightful

    The problem with most packaged software is you don't see the EULA until after you've opened the box, and many stores will refuse to refund money on opened software. Effectively, this means if you don't accept the EULA theres nothing you can do, aside from finding someone else to buy it off you, most likely at a loss.

    As for this software, I can't see it holding up in any court. You can't say "I shut my eyes everytime I drove past a speed limit sign" and expect a judge to let you off the hook for going 120.

    This also removes any incentive for companies to change their EULAs. After all, they're still getting $50 or whatever from you, whether you avoid the EULA or not. Vote with your wallet people...

    --
    "People that quote themselves in their signatures bother me" - athakur999
  9. fundamental question by drDugan · · Score: 5, Insightful

    lots of people are writing and talking about
    following laws, this law, that law etc. The
    discussion really is a specific instance of
    more fundamental questions:

    When a law doesn't make sense, should people
    follow it? At what point do you realize
    that the motivations of the people creating
    laws are not aligned with their interests?

  10. Crossing your fingers means you don't promise by JimmytheGeek · · Score: 5, Funny

    By long-standing common law precedent, if you cross your fingers while you click, you don't have to abide by the terms. If you feel like going the extra mile, you can tell the dialogue box in person that you don't accept some or all of the provisions.

  11. Actually DMCA MAY cover... by sterno · · Score: 4, Insightful

    The DMCA forbids the creation and distribution of access control circumvention devices. The EULA agreement, during installation, could be interpreted to be a form of access control. The software will not, ordinarily, install on your system unless you click the "I Accept" button. Therefore it is controlling your access to the software and anybody who bypasses the EULA may not be authorized to use the software.

    Welcome to the wonders of poorly written legal language...

    --
    This sig has been temporarily disconnected or is no longer in service
  12. Hot steam by BlueUnderwear · · Score: 4, Funny
    Remember those little stickers on the CD-ROM pouches?

    No problem: use hot steam to melt the glue and gently detach them, rather then "breaking" (i.e. tearing) them. Or just cut through the pouch at the other end, and take the CD out from the rear without "breaking the seal".

    Then keep the intact "seal" on file along with all the other license documentation, as proof that you did not agree ;-)

    --
    Say no to software patents.
  13. Common sense? by davie · · Score: 4, Interesting

    To expect someone to be bound to the terms of a contract after a sale is ridiculous. Either it is a sale or it isn't. If it's a sale, then I own it and can do with it as I see fit. If it's not a sale then calling it that is a misrepresentation. Call it a rental or a lease, because that's what it amounts to.

    If you or I sold someone a car, house or any other property then stuck a contract in the buyer's face and told them "sign it or give me back the property" we'd be a laughing stock, and no court in the world would consider the case. Why should software be any different. If Microsoft and other vendors expect end users to be bound by the terms of a contract they should be required to present the contract in advance of the purchase, period.

    --
    slashdot broke my sig
  14. Does it have to be hot steam? by SIGFPE · · Score: 4, Funny

    Or would luke-warm, or even cold steam do the trick?

    --
    -- SIGFPE
  15. Re:You broke it already...not by darkonc · · Score: 5, Interesting
    As far as I'm concerned, any agreement that I make in the purchase of software occurs before you accept my money. Once the money is accepted, the agreement is binding. Clicking on the 'i agree' button is just a stupid human trick that I have to go through to get the software that I purchased to do what you told me it would do.

    Imagind if you purchased a car, and the first time you went to fill it up at the gas station, you found a sticker that said:

    By breaking the seal on this gas cap, you agree to the following conditions:
    You will not open the hood of your car.
    You will not make any modifications to the engine
    You will not drive it on any road not sanctioned by GM.
    Even if the car fails to function as promised, you will not attempt to figure out how any of the features work.
    You agree that GM is not liable for any defects in workmanship or design -- even if such defects cause your vehicle to periodically stop dead on train tracks, or spontaneously explode in a ball of flame that makes Die Hard's special effects look mundane.
    I don't think that any court in the country would accept that as a binding contract -- yet people expect that to work for software.
    --
    Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  16. Re:You broke it already...(Dell) by gosand · · Score: 4, Interesting

    It seems like the standard (BS) agreement. But I found it interesting that THIS agreement covers ALL the software that is distributed with the computer. So I wonder what would happen to Dell's EULA if they sold a system with Linux on it? Does that mean that their EULA would supercede the GPL? That doesn't sound right.

    --

    My beliefs do not require that you agree with them.

  17. Virus !, lol,,,,,,take that MS ! by CDWert · · Score: 4, Funny

    Someone needs to roll this script in a VIRUS scanner. So whenever the app gets on the machine it gets scanned and flagged as a virus, with the FIX option then removing the EULA.

    MS calls the GPL liscence Viral , Hell they started calling names first, if you wrap this in a Virus scanner and get hauled into court , the judge ask "why you felt your prodect could remove the EULA" look you honor at all these press clippings calling the GPL if the GPL can be viral so can the MS EULA, and Hence I can remove it :)

    --
    Sig went tro...aahemmm.....fishing........
  18. A much easier way around it by rossz · · Score: 4, Funny

    I have my 11 year old daughter install software. I have not given her permission to enter into a binding contract.

    --
    -- Will program for bandwidth
    1. Re:A much easier way around it by Andy_R · · Score: 5, Funny

      Careful, you are now legally prohibited by the DMCA from creating any countermeasures to software protection, so you had better get some contraceptives right away or you could end up going to jail.

      --
      A pizza of radius z and thickness a has a volume of pi z z a
  19. Re:don't complain by Arandir · · Score: 4, Interesting

    Read the EULA before you click "accept". If you don't agree with the terms and conditions then don't install the software.

    But I already have the legal right to install the software! Do I have to quote chapter and verse of Copyright Law?

    Here's how it works. The author creates a work and publishes or distributes it. At this point in time there are two sets of right bound to the work. The first set of rights are exclusive to the author. These include the right to distribute, modify and generally copy the work. The second set is not exclusive to the author, but belong to the public or to the possessors/owners of the copies. These rights include using the work in its customary manner. If it's software, the author does not have the right to prevent you from using it.

    If I don't accept the terms of the EULA, and I can somehow install the software without assenting to the EULA, then I have the right to use the software.

    Software that companies write belongs to them so they should be free to do whatever

    Absolutely not. The only thing that belongs to the software companies are the rights to copy, distribute and modify the software. They do not have the exclusive right to use the software.

    "Intellectual Property" is not property. This has been asserted by the courts before. Don't let the name fool you, it is just a linguistic shorthand.

    If I don't agree to the my landlord's rental agreement, I still can't live in his/her apartment, because that apartment is his/her property. But if I don't agree to your EULA, you can't prevent me from using the software, because the copy in my possession is not your property.

    If you want more restrictive terms over the use of the software, then you may attempt to get me to agree to them. But you will have to do so before I aquire the software. That may mean you have to forego selling your software through traditional retail channels. Too bad. You are not king of the world so you don't have the right to make up the rules as you go along.

    ...even if they require handing over your first born or something.

    Such a clause would be illegal.

    --
    A Government Is a Body of People, Usually Notably Ungoverned