How to "Open Source" Custom, Contract Software?
customWorks asks: "I've been approached to write a piece of custom software for a small business owner with the promise of autonomy in its design and implementation. I do not intend to stick around for incremental development after I've delivered it, and so I feel strongly that open sourcing the software would be prudent for the both myself and prospective client. That said, I still expect to be paid for the developing the software. The issue of course is over convincing the client of the benefit of giving away the source to something they've just paid to have developed. I'd like to know if any of you who've done similar contract work have had experience (success?) in presenting an argument for open sourcing the end product? What were the major concerns/misperceptions that you had to overcome in making the case for open source?"
I spent a year in Iraq looking for WMD and all I found was this lousy sig.
In any contract work I have ever done, I have made sure that I own the copyright, and give the client a perpetual license for the resulting programs.
If the customer insists on owning the IP, then there is a great reason to raise your rates.
And of course the whole wanting the end result to be open-source but you getting paid your fee is so totally a "have your cake and eat it" situation, that words escape me...
graspee
The client is paying you for your time in developing an application. For that money, they should get at least:
1) The binaries
2) documentation
3) support
If you can't give them support, the ethical thing
to do would be to let them know, and give them the
source code so that they can have someone else
maintain it. But THEY should choose whether to
open source the code or not. They paid for it. It's their decision, not yours.
You'd do better to leave them well commented code with a few backups. Leaving it up to the OSS community and expecting them to produce something useful to your client (i.e. you're getting paid to serve them, not the OSS community) is a gamble at best. Not a dig on them, they're just not looking out for your client.
So lots of comments and documentation are what you would produce if you truly have your client's best interests at heart.
TWW
"Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
In this case, you could make open sourcing the program part of the development contract. Just squeeze it in there inconspicuously. Much like so many EULA's we've seen.
Or say that the custom app will be based on your own technologies so that you can open source say the main engine, and not give out proprietary stuff, such as database data.
that great of a thing unless other people find the project interesting. It will loose any resale value, so if its something they'd like to sell, they could only make money as support.
OTOH, ih its something people will enjoy enhancing, then they get value from free enhancments.
Explain to the the philosophical reason for opening source. Or just GPL it.
The Kruger Dunning explains most post on
If the contract with the client states that all the IP you create belongs to the customer for whatever he wanted to do with it, then there's little point forcing the customer to do something specific with it.
Either way, the customer will face the problem of later support and evolution. If he cannot get hands on you, he either has to hire someone for hard bucks, or he donates the stuff to the public and crosses his fingers that someone will take care of it. Which does not necessarily mean the necessary work is done then - this depends on how 'hot' that piece of software actually is. You might have problems making some 08-15 applet Open Source in the hope of getting volunteers.
--Ben
Use The Source, Luke!
i've never coded a piece of software in my life, let alone opensourced one, but i can tell you right now the single major objection or concern you will face.
The dialouge will go something like this:
Coder: Let's open source this after you pay me to write it.
Buyer: Wait. So once we pay you to produce this for us, you want us to let you open source it, in effect giving it away for free?
Coder: Yeah. It's neat. Information wants to be free.
Buyer: But you want to be paid.
Coder: Yeah, I gots ta get paid.
Buyer: They don't require computer science majors to take economics, do they?
Seriously here. A buyer who is paying to get a custom piece of software made for them will be very very reluctant to let the rest of the world have that software for free once they have it. Especially if they have competitors. Especially if that software is mission critical at all.
In summary, best of luck. But perhaps opensource idealism should get a bit more used to taking a back seat to harsh economic reality.
*ends post, dons flame proof suit*
--Use this space for notes--
I've done only very limited contract work and at that, it wasn't Open Source. I think it really depends on the client, as the people I was working with hired me specifically because they were a Windows firm and didn't want to bother themselves with some Unix stuff that came their way from an existing client. For them, of course, it would have been impossible. But I can speak in regard to how some companies would react in general.
:)
If you're working with a firm that's more familiar with the a community or is part of a larger scientific community, it's another matter. Some firms view releasing open source software as almost a promotional effort and you might egg them to develop an "open source policy" to satify their concerns.
Board of director types have bazaar stigmas and FUD like "won't we have to support it," "won't it give away our business model," and so on. You can address those questions by suggested an OSS policy. The policy basically comes down to how and when they'll open source software. For example, they won't open source software that would be directly useful to their compeditors. When they do, putting the employee email addresses won't be allowed, as it will burden them with emails. Open Source projects shall be included on another website, etc etc etc.
But they will be more warm to a policy than simply deciding to open source things adhoc -- so if you give them a policy to address their concerns, you might have better luck.
And of course if your Philip Greenspun good, you can TELL them it'll be Open Source.
2 cents.
-- Ken Kinder ken@_nospam_kenkinder.com http://kenkinder.com/
and make sure your source doesn't either in case it should reveal "interesting" information about their systems, environment, transactions, etc.
If I were paying someone to write code for my business I would want it as customized to my needs as possible while making it modular for further enhancement. What I would not want is for the entire open source community to know what network OS, database version, hardware, etc. I am using since that would reveal too much useful information to potential intruders.
Tell them that by allow you to open-source it, they will no longer be dependent on you for maintenance; they can hire anybody to do any revisions. Remind them that without this move, the IP will still be yours and they will have to negotiate with you for improvements and further development, and that if they want the IP themselves, that will mean a cost increase for them.
As a second, less important, benefit you can mention that there is a possibility that others will pick it up for use in their projects, and those improvements will benefit them without it costing them anything at all.
When they ask why they should pay you to write it in the first place if you're just going to turn around and open it, point out that without a developer under contract to write it, it won't be written at all in the first place. Emphasize that the open sourcing is about the maintenance of the software after it's been written, not about a different model for the development.
/Janne
Trust the Computer. The Computer is your friend.
Depending on what you're attempting to develop, you may be able to develop the code faster using code fragments from other developers. Of course, if those bits of code were GPL'd, you'd be obligated to make your code available.
Depending on the scale of the project, and the odds that the code segments you need already exist, you have to determine how much time savings you'd have by researching previous GPL'd projects over writing it on your own.
Although many companies wish to retain the rights to software you write, there are very few people who don't re-use bits from project to project. [Hell, it'd be downright foolish not to use already written and tested code]. As such, on any programing project I take, although there might be an NDA, I still retain the right to re-use the code in any further projects. Otherwise, I run into the risk that my common code library will be locked down once it's in use in this project, and I'd rather not take the project.
[even if they paid me more than my going rate, I'd be worried about using knowledge that I got from the project towards another project, and getting sued.]
Build it, and they will come^Hplain.
I assume you told him the part about not supporting the software you write, correct? Open sourcing software is not the magic pixie dust you apply to a half assed job. Look through Sourceforge at all the abandoned projects -- the world is not interested in finshing the job.
I am not a number! I am a man! And don't you
Next, you'd have to show me that releasing the code would not open me to any liability nor to any security breach. Saying that "more eyes see more bugs" is not an answer either, because I'd still have to pay someone to integrate fixes or, at least, re-install on my system each time an eye found a bug.
Finally, you'd have to show me that I couldn't profitably sell this as a product - probably not a big deal, as software doesn't appear to be your customer's area of expertise, but small businesses live and die on cash flow and, if I can keep it proprietary, not do anything to support it, and still charge money for it (i.e., the Microsoft strategy :-), I'd still do it...
That is all.
Don't give them an option. This does pre-suppose that your contract gives you full rights to the software of course. I own all the rights to every database and utility I've ever written, and while none of them have been sufficiently general-purpose enough to actually be worth releasing I have the legal right to do whatever the heck I want with them.
Now I wouldn't go shoving it in their faces. Heck, I wouldn't mention it at all. But if you release it six months or a year after it's finished - A. They might never know, and B. Even if they do pitch a fit there's nothing they can do if you own the rights to it.
Present the potential customer a list they can choose from like this:
If they take the software with a non-exclusive license, you still own the copyright and are free to release it under GPL or whatever other terms you like.
No offense, but this is one of the stupiest ideas I have ever heard. When you develop code for a client, the client then owns the code. Simple. If you cannot support your own code, at least they have it so they can give it to somebody else to support and maintain.
Remember though, that your name is going to be associated with that code for all future developers to see. You better take some time and carefully document everything you do. Your code is a personal reflection of you and your work ethic, so you don't want people to get the wrong idea.
I've worked for companies that have paid HP and IBM hundreds of thousands of dollars to have features placed in products. Never, ever, was there even a question who owned the source. HP and IBM.
But I've been in this guys position. Small companies are control freaks. They aren't willing to pay the money that a larger client is, they don't understand the debug cycle, they are usually more of a hassle to deal with, and to make it that much more irriting they want to own the IP.
Stick it to them straight. You'll provide them the solution, and the source, you own the IP and will do whatever you want. Don't be rude, but be prepared to walk.
I have to say one thing about your notion - If I were the company thinking about hiring you to write the software, you wouldn't be far enough along to be asking this question.
I'd have fired you long ago because you won't continue to support your work. (Of course, writing an app so good it never NEEDS suport is another matter altogether.) It's completely ridiculous to assume that publishing the source under whatever open license will instantly give you an army of developers willing to continue to support and continue developing on the application for free.
Normally what you'd do is write the opensource app, and then a compnay would hire you to extend and support your own application inside of their project - in that case, then you could start talking with the compnay about whether the changes would be opensourced or not. In this case, you're turning the whole thing on its head.
Still, you may be right in that opensourcing the project would be a good idea for the company - but that is a decision that should be made INDEPENDENT of the development itself. The company should approach the decision with the assumption that the package is already developed, or even better AFTER the package IS developed. Most importantly, do not give this company any kind of false hope about what opensourcing the software will do. If you are a developer who actually runs any opensource projects, I don't really know why you would even think of recommending this so soon.
Why do you feel compelled to persuade the customer to open source the software you intend to deliver?
... Sorry, I take option 3 -- I have enough hassles in my life.
1) Moral objection -- then do or do not (sorry Yoda). You may choose to express you moral view or not to client depending on whether proseltyzing is worth the effort/benefit ratio. If you fail to persuade, do you turn down the job?, if not, see point 3
2) Don't want to support -- then don't support, let customer know this, and why (at least if they ask). If you feel OSS makes a different in support, see point 3.
3) Anticipated benefit to customer -- explain your view of benefit, let customer choose.
4) Want to use exising OSS, see #3
If all you want is additional bullet points for #3, I'm sure you'll get plenty of opinions on slashdot. But, I would recommend sticking to things I believe in and understand (preferably have experience with) when making the case for OSS.
Hmm, point 3 seems to be pretty important. Give the customer a rational (or emotional) basis for making a decision. And let them make a decision. It's their money, their project, not yours. Of course, if its a moral issue with you, don't violate your morals. Don't come crying to anyone if you have to sacrifce though, high morality requires that you be consistent and be willing to accept the sacrifice it may involve.
My life is complicated enough without having to convert others. Matters of religion, politics, etc. are very similar to the arguments we coders get into -- We believe strongly in what we believe, for waht we believe to be good reasons, others believe just as strongly differently. You may convince some, other's you just make mad.
I may believe it's worth arguing religion (save their soul, or save the waste of their time/beliefe in myths, not saying which i follow). Politics -- you get morality and economics. But coding
What's the problem? You sign over the rights to use, or modify the code. You don't sign over the rights to distrubute it.
*OR* Sign it over to him under the GPL and restrict yourself from distributing it.
Any body he hires to modify it is restrained by the contract they sign with him as it is an internal project (to his company), and -if- he ever decides to release it he can do so.
And no future developers can take any rights away from him on the code, or modifications to the code. (ie: they couldn't hand him binaries without sourcecode).
If you want to get paid to develop something you have to expect that you won't have full rights to it when your done. If you client says 'sure, no problem', great. Otherwise you won't have a choice.
Remember, open source does not necessarily mean free as in beer or free as in speech. A lot of business software licenses allow purchasers of the software access to the source code, but it strictly forbids redistribution of the code. Such a license is open source yet not free as in beer and certainly not free as in speech.
Your best bet is to give the client the source code. You need to choose whether or not you want to retain rights to the source code, or give all rights to the client. Most contract programming jobs I've ever heard of require that the client not only gets the binaries and documentation (and sometimes training) but also the source code and complete rights to the source. That way, you don't depend on you for incrimental improvements. They can hire their own developers to do that if they have the source.
Honestly, if this is a custom job that is likely only of interest to the client (and perhaps the client's business competition), you are ripping them off by not giving them the source. But again, it's your job to choose whether or not you want to retain the copyright to the code for yourself, or give all rights to the client.
The contract jobs I'm doing lately, I'm plugging in as much open source as I possibly can, and then essentially charge the client for the "glue" code that puts it all together.
;)
;)
Most business problems have been "solved" in one way or another elsewhere -- extol the virtures of sourcing in something that they will be able to get support for, using the old "if i get hit by a bus" scare tactic
Otherwise, through good architecture, you can compartmentalize the proprietary bits to a few files, thus allowing them to have something of their own at the end of the day.
And again, BE OPEN UP FRONT -- you are probably not in a position to identify on your own what the client may or may not consider proprietary -- lots of businesses have "grey-matter" or "raw experience" when it comes to processes and methods that are not obvious to their competitors.
But basically we get a lot of mileage becase I stand on the shoulders of giants everyday!
and remember, work = force * distance
Old age and treachery almost always overcome youth and skill.
Really.
This is fairly common in contracting actually.
IN many kinds of contracting at that.
For instance.. construction. Often when you hire someone to come in and renovate your building, they do up blueprints of the finished design.
Generally they own these prints, not you. Sure, you were paying them along the way, but that was for labor and a result, not everything in between.
Just the same, if you pay me to write you some software, you do not own everything I think about in the meantime by default.
The terms of who owns what IP has to be set out in the contract, otherwise it's far too ambiguous.
If a company comes to you with a deisgn and they just want someone to implement, odds are they aren't going to let you keep the copyright. On the other hand, if they are merely paying you to deliver a solution, then copyright can stay with you.
It really boils down to what they want.
Are they paying for him to deliver a solution, or are they paying him specifically to develop code for them. There is a difference.
If they are paying the hourly cost of development, then it is absurd, even rude, to expect them to let you keep the copyright.
On the other hand, if they are simply paying you a flat fee for a solution, and it is up to you how you attain that solution, then it's another story. You can write the code and license it to them and keep it yourself.
You almost always give the client an Unlimited Non-Exclusive license to the stuff, but you certainly dont give away what you can sell.
If a client adamantly wants exclusive rights to whatever you produce, then you certainly raise the rates. And if you bring any preexisting code in an the product, which you will always do, you have to be clear that they dont get exclusive rights to that as well.
Yeah, but that construction analogy isn't entirely applicable. Sure the architect/engineer etc own the copyright on the blueprints, but the customer owns the building.
Applying the analogy, that would be more like the programmer owning the copyrights to the specification and use cases etc, while the customer owns the software.
I would think that contract programming would be a 'work for hire' kinda deal.
Don't convince the client of anything. As an independent contractor, your work isn't work for hire. You hold copyright. So, just don't sign a contract which stipulates that it will be work for hire.
Disclaimer: IANAL, TINLA
Become a FSF associate member before the low #s are used
If the client agrees to make the work open source, then their competitors will be able to use it at no cost. How is that in your client's interest after they paid you to develop it?
What makes you think that the open source community has any interest in supporting the custom application that your client is paying you to write?
Your client will already own the code, so they can give it to whomever they want. Why would it be in their interest to obligate themselves to give it to any more people than absolutely necessary?
I've been doing software consulting for 20+ years and, forgive me for being blunt, but you sound like some kid on one of his first consulting jobs. You seem to have this naive view that you can write code, throw it over the wall, and run. You can -- once or twice. Then the word will get around that you don't support your clients and the work will dry up.
If you want to participate in the open source movement, do it on your own time. What you're trying to do is like someone who volunteers with Meals On Wheels and then expects to make the delivery runs while he's on the clock at his job.
you don't know the difference between contracters and employees. Generally IP to software written by salaried employees is owned by the company, but software written by contracters usually isn't, for a pretty simple reason.
IP to software is useless to a company that isn't planning to resell or profit directly from the software. Companies that hire contracters are usually looking for specific peices of software that will perform a specialized function, so they wouldn't have much use for the software IP, only for the software itself. Perhaps some contracters do hand over the IP rights as well, but most certainly don't.
I'm sorry, but you are trying to say that the guy doesn't know much about "real companies", when it actually seems he would be more justified in drawing that conclusion about you, if indeed your post was not a troll.
Cedric Balthazar Rotherwood
Sun Certified Programmer for the Java Platform +
System Admin. for Solaris
How about instead of writing something from scratch, and open sourcing it; you find an existing OSS Project and extend it to do what your customer needs? There is a better chance it will be maintained when you are done with it, because it is already being maintained. If we all did this we would have a few enterprise level Apps that kick ass instead of a bazillion that are half written.
But please don't bother open sourcing anything if you (or no one else) plans to maintain it.
There are enough dead projects out there already. Don't add to the graveyard.
If the software is not seen as a huge direct advantage (the secret sauce) and is not sold by the company, then there is a big advantage in having the source open if it is a generally useful set of functionality. In this case it is likely the company will benefit from ongoing free maintenance and debugging. They also get often more talented and interesting programmers involved if the result is OS than they would get to come do maintenance on a piece of proprietary code. If it is fairly popular they can also more likely find talent when needed that already knows that code.
It sounds to me like you want to have your cake and eat it too. Isn't the typical Slashdot argument to paying for software, "All software should be free"? And yet, you still want to get paid to write it? That doesn't seem to compute to me. This seems like the big problem with the open-source methodology. Nobody likes to work for free, and yet people often voluntee their time and skills for certain efforts they appreciate/support/believe in. If you want to open source the software, then open source it and don't expect any compensation for developing it. If you want to be compensated, then don't complain when companies like Microsoft, Sun, etc. want to be compensated for their work in developing their products.
Your client could be convinced to open-source something if:
On the last point, they might agree if you can show the client that what you will be writing will indeed be picked up by some other people/companies. These other people would be interested in what you wrote because they would also need what you wrote, and the improvements made by others can provide a direct benefit to your client.
I realize that the logic is somewhat circular here. You have to prove it's good enough for everybody, and then everybody else would do something that's good enough for your client. Presumably then they would also need the technical expertise to actually use what you did.
The other problem is convincing the client that there is nothing proprietary to them in the software. If they hired you, it usually means they don't have enough in-house expertise to decide this, and their decision will be no.
If this gets open sourced, your name would be on it, and that means you would be on the hook to _everybody_. It does not absolve you of the responsibility of maintaining the software and defending your design decisions. In fact, it makes you more responsible.
I have worked with companies who thought about this long and hard, and typically did not do it. The exception was software that was end-of-life, with maintenance being cut, and the costs amortized. At that point, unless one of the points above applies, it can make sense because open-sourcing internal software is a hedge for maintenance provided several others start using it and work on it.
On the IP-side, the work you are doing is considered "work for hire." This means your client owns the IP, all of it. It's like being an architect: you draw plans, and if the client goes ahead with building the building they have full rights. Yes, your name is on it, yes, you have liability exposure, but they own the work, because they bought it from you. The only way to get around it is if the agreement between you and the company states clearly that you are giving them a license as opposed to performing work for hire. If you want to be really clear about what you're giving away, get a lawyer - your client likely has one too.
just my half-cent.
- - - Non Caffeine Drink or Drink Error
not the code. Develop the code under GPL/Open Source. Then charge them to implement it on their system.
Re-organize it so they are paying for your support and service while you are paying to write the program.
Frankly that is what you are trying to do anyway. You want them to pay you for your services not for your code or you wouldn't have even considered open sourcing your SW.
-- Mean People Suck
> Leaving it up to the OSS community and expecting
;) Letting people do whatever the heck they want with the code.
> them to produce something useful to your client
There are many more reasons to open source something than to sit back and let people hack at your code while you just absorb the patches, you know.
Sometimes the code is dead to you. But you make it available just in case someone else wants to use it. Sometimes a hack you made would serve as a great example to help teach someone else. Sometimes it tackles a problem in a totally new way that someone would just love to incorporate into their program.
I make a habit of tarballing everything I write and tossing it up on my website. I don't clean up the code, I don't turn it into a distribution.. I just let the people have the code because it serves no purpose to let it rot on my HD. Has anyone ever sent me a thank you email? No. But watching my http logs, once in a while someone does download something, and it feels cool to know that someone somewhere might be learning something from it.
THAT's what open source is about.
Don't present a smoke and mirrors handwaving routine. Just plain speaking will do you fine, I'd guess.
I'm going to assume, perhaps incorrectly, that you are developing an application which will be deployed in a GNU/Linux or BSD environment. I'd simply say "I'm able to provide this solution for you because other people have provided free license for use of their software. In exchange for my services you are paying me money. In exchange for the contributions (which are 99.9% of the total package) provided by the free/open source software community, you are simply agreeing to contribute something back."
--Lawrence Lessig for Congress!
If anyone has ever had to deal with a Lawyer you know what I mean. Call the man to chit chat for 15 mins and you get a bill in the mail for his $450/hr rate divided by 4. No kidding. Why should your time be worth anything less?
Don't give your software away and don't sign away your ideas if you can help it(i.e. IP). Every idea in your head is worth money to someone even though you may not realize it. Telling your client that you recommend giving this software away will make them feel insecure and they will also be reluctant to hire you again to maintain and extend the software. Also, If the software truly is 'unique' it is another feather in your hat that the next contracter DOESNT HAVE. Don't work yourself out of a job. Know the difference between what is work and what is your hobby.
Regards,
Peter
www.alphalinux.org
First, base your project on an existing Open Source project. Show the client how much value s/he gets from starting with the project(s), not limited to the fact that others have reviewed the code.
Second, once the client sees that h(i|er)s project will benefit and that the total project will cost less, explain the need for continuous updates and maintenance. Explain how costly it will be to maintain that work totally and solely in house.
Then, propose a solution to 'leverage' the Open Source community to assist with the project by releasing the changes, with the client's approval, back to the project. Explain the benefit of many eyes and many users perfecting the codebase.
This is exactly what I and a colleague have done with a very properietary-minded client. Now he's onboard for releasing the modifications and enhancements we will create back into the project community. Actually, he's excited to do this.
The way to your client's heart is through the bottom line.
-- @rjamestaylor on Ello
All our bid specify that the cusom software is GPL'es and it's help us squish the competition after we explain the benefits to them:
1) If we die, then they arn't left up a creek without a paddle.
2) Their data can be easily migrated over to a new peice of software if need be.
3) They can extend the program if they later decide that we suck.
It wins contracts, and we don't low-ball our bids.
Aside: Never low-ball a bid, it looks syspicious and makes the prospect nervous.
Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.
I contracted for years to several companies, developing custom solutions for them, and never once did I have to give them the source code (lucky, they were a pack of twats!). IP rests with the developer unless the contract specifies it belongs to the company who hire you. They have a clear right to the binaries, but access to the source code is up for negotiation.
What is the point of open sourcing the code? Put it in escrow if the company requires that, or negotiate code release into the contract if they want that, but make them pay for it. Remmember, it is always more expensive to contract someone to produce reusable code for you, than it is to have a system built.
All those moments will be lost in time, like tears in rain.
We are a custom software development shop using our own framework as a basis for delivering custom applications to customers.
We have an arrangement with our customers which works out very well for both of us. Once you factor in the incentives of both parties, this arrangement naturally leads to a happy situation for both parties.
We come into the relationship with a substantial framework, which we license to the customer under the GPL. As the relationship progresses, we build many components. Some of these components are specific to the customer's business process, and some are more generic. We retain all IP rights to the generic components, which we integrate into the framework and license back to the customer under the GPL. The customer retains all IP rights to code that is specific to their business process.
We maintain a code repository for each customer which contains their business specific code. These are typically workflow definitions, business specific data models, entry screens and reports, etc.
We also maintain a common repository for the framework, which contains all the reusable code (whatever we define to be reusable). We usually have a few projects going on at the same time, and this repository receives contributions from all of them.
The benefits of this arrangement for the customer are:
* Customer owns specific business process logic, UI elements, data models for their business, which means that they control their trade secrets and we can't go to their competitors and sell them the system they payed to custom build. In return, customer is solely responsible for paying someone (usually us) for maintaining and enhancing these components as their business changes.
* Customer does not have to pay to build a major system from scratch. They get a tested and tuned framework for free upon entering the contract, and only pay for customization, which is a process we excel at. In this fashion, we can deliver a return quickly and with minimal expenditure, since we don't have to build much infrastructure.
* Customer gains the benefit of framework enhancements for other customers. Over time, as contributions are made to the core framework, more and more reusable functionality is available to incorporate into our custom solutions. This has the effect of bringing sophisticated functionality into the customer's price range. In effect, all our customers indirectly share the cost of maintenance, tuning, and additional generic functionality.
* If we go out of business for some reason, the customers have all the source code they need to achieve continuity.
The benefits of this arrangement for us are:
* We gain a powerful framework that is tested and tuned across multiple production deployments.
* We can out-bid competitors who need to build things from scratch, who base their work on proprietary software which they cannot enhance or control, or who must recoup massive amounts of R&D , marketing expense, and capital risk.
* We spend our time solving unique business and technical problems, as opposed to re-coding functionality for multiple customers simply because we don't own IP.
* We spend very little time on maintenance because most of the difficult code is maintained in one place- application specific code is mostly declarative.
* We do not have to pressure customers to buy upgrades. We keep customers current as part of the development process.
We have been modestly successful using this model, and people who work with us, both developers and customers, are happy and getting good value.
Once caviat- our customers tend to be in a line of business other that software development, thus they care less about owning software IP than than do about streamlining their business processes.
Hopefully this will inspire some ideas.
Mike
The question makes a wrong assumption about Open Source. It assumes that you have to give the source away to everyone. That is wrong. There may be some licenses that require this, but they are few and far between.
Let's take two examples, the BSD license and the GPL. The GPL only requires you to give the source code to the recipient. In this case it happens to be your client. Once they get it, it's up to them as whether they want to distribute the source further. The BSD license doesn't even require this. But you're going to give your client the source code anyway. So it makes no difference.
That said, I think it would be extremely rude if you charged your client for the code and then turned around and posted it on your website. If you're going to do this, let them know ahead of time.
A Government Is a Body of People, Usually Notably Ungoverned
I have written software for clients, anything from simple shell scripts to large web applications.
Typically, If I intend for the software to be OpenSource, then I only charge for the installation of the software.. and not the development of it. I will normally charge for the installation of opensource software which I did not create, why should I not charge for the installation of software which I have created?
I have worked for some clients who have requested, at the completion of the software.. for it to become Opensource, for the sole reason that the software meets their minimum requirements.. but would like continued support after the end of my contract.
If you have any doubts, discuss it with your employer/contractee.
- The contractor owns everything; customer gets license to a binary
- The contractor owns everything; customer gets license to binaries and the source code under some circumstances (such as contractor unavailability)
- The contractor owns everything; customer gets license to use and modify binary or source for any internal purpose
- The contractor owns everything; customer gets an unlimited but non-exclusive rights to binary or source.
- The contractor owns everything, but agrees on limitations on reuse or redistribution; customer gets some license from above
- The contractor owns nothing; it's a work for hire, since the customer contracted for the work rather than a service
- The contractor owns nothing, but the customer grants certain rights to the contractor, such as limited reuse of modules.
- Ownership is mixed, with some parts retained by either sides.
It sounds like what you need to do is agree with your customer what their expectation is on licensing, and get that in the contract. For example, if you own the work but agree not to disclose certain modules dealing with business process, it's clear to both sides what you can and can not disclose later. That may mean reuse on other contracts, provision to their competitors, or release to the general public.In general, the more restrictive the customer rights to work performed, the higher the rates.
You are the author of the work and therefor have the copyright unless the you assign it to the client or unless it is a work for hire. Since your are not an employee, and it is not a collective work, etc. (See http://www.loc.gov/copyright/circs/circ09.pdf, warning: PDF) it is not a work for hire. So, in theory you can do anything that you want with it.
That said, you have an ethical obligation to work out a resolution with your client.
(Assigning it in the contract is also considered a work for hire.)
In theory, theory and practice are the same, in practice, they are not.
And, of course, if you start with GPL, the end result must be GPL. However, the questioner wanted to know how to convince his customer to release the code as open source once the project was over.
Now if he wanted to argue that the customer would be much better off financially or schedule-wise to start with a GPL program and modify it, that's fine. But to pretend that there is some big advantage for the client to pay for the entire development and then turn the code into open source is a much tougher argument to make with honesty and logic.
That MS doesn't own any of it's code, that the programmers they hired do.
I wonder why I'm not collecting use royalities on all the cabinets, exhibits and corporate theater sets I've built.
I have thought about hiring someone to write some code for a project that would be GPL. Am I somehow prevented from doing so because psuedo software engineers want all the rights and control over something they didn't figure out but only implimented?
It shouldn't be any wonder why Microsoft wants to dominate the world, for it is apparently the mindset of programmers in general.
re-inventors get paid way to much!!!!!
And that includes Microsoft.
I myself do custom work for small businesses for a living. I'm a Java guy who's into open source, here's how I typically work:
- Gather requirements duh. You gotta find out what they really need, obviously. Not always clear, but that's part of
the job - translating their requirements on a business level into concrete development action.
- Sell the Client on pre-existing OSS frameworks In my case, server-side web development w/ Java, this almost always
includes Tomcat. Not GPL'd, but hey, certainly better than the other, proprietary
crap. Lately I've been doing more involved projects, so I've been pushing JBoss as well, which _is_ GPL'd and frankly fantastic as well. I
try and run these on Linux w/ Apache if possible. I find this is not a hard sell - the main points being no licensing costs
for them, more stable tools than the proprietary solutions, etc. These are also popular well-known systems which always makes
business types feel better than unknown sketchy things.
- Use pre-existing OSS libraries for the general parts For me this means class libraries - if I need logging I use
log4J, if I need XML processing I use Xerces, etc. (well bad examples since they're APL, not GPL, but you get the point). I also make this clear to the client, they usually like the idea as
it saves development time and thus their money. I also let them know that any code I write to improve these libraries goes
back to the project and is not the ownership of the client. This is also not a hard sell - my client doesn't care about
owning parts of a logging system, it's not his business. This is how I get to contribute to OSS on the client's dime.
- Write the custom bits Given the above, all that's left is business logic and design. For me this means
incorporating the client's business logic in a bunch of servlets of EJBs, and their front end design into a JSP page or an
XSLT template. I typically give them full IP ownership of this - yes, I charge a higher rate b/c of this, and frankly this shit
is useless to me outside of the current project anyway.
Bottom line: if what you're coding for your client has general value and is thus worth open-sourcing, you're probably reinventing the wheel which pegs you as a beginner in this business.He thinks he's buying a product from you, not subsidizing your personal open source development. I'm curious, how do you feel that this will be in his best interests? His best interest would be for you to become his hire, develop the product, and walk away leaving all your work in his posession.
"You cannot simultaneously prevent and prepare for war." -- Albert Einstein
The developer can also tell the client that the more they want to own the code the more it is going to cost them. A completely closed app that a client owns ALL rights to means that the developer has to reinvent all of the little wheels and gears in it. The developer cannot even use his own private stock of functions much less anything GPLed.
Ironically, a developer coding such an app could use LGPLed libraries as long as he didn't have to patch the libraries himself (absolute ownership again). For that matter, the developer can also use the BSD and X stuff as long as all copyrights are acknowledged. The personal toolbox however would be completely out unless LGPLed or using one of the acknowledge copyright licenses.
It also means that the developer cannot add anything to his personal toolbox that comes out of an absolute ownership job. The developer is also in peril if he codes anything else that looks like something he did on an absolute ownership job.
That might be the best angle: "I can only give you a non-exclusive license to certain parts of the apps as I cannot put myself out of the market from having worked for you." This is a purely business argument and may go over better. Don't say "open source" at all. Just negotiate space for you to retain ownership of your generic functions and license them according to your inclinations be them Open Source or Proprietary.
WEll..
The drawings are Copyright the architect. The copies of the drawings given to the person who hired them state specifically what they are allowed to be used for, and that they may not be reproduced or used in any other construction project.
My point was that the things a contractor does on the way to delivering his product are not necessarily owned by the ones who hired him... as you say, the devil is in the details.
If they hired him to simply produce a result, then that's one thing. If they hired him to actually do so many hours of programming for them, that's another.
The whole reason programmers are paid to develop custom systems is because there isn't a shrink-wrapped software package that does exactly what they want. A custom system is not generalized, documented, or supported well enough to be resold as a packaged product to a mass market--because that's not the point!
The client pays you to build them a system that is tailored around their business. If they didn't want that, they would've bought it from Microsoft already.
The client should care if his rights to the code mean that he can fire you at any time and hire someone else. There is no reason they should ever expect to possess sole IP rights to it.
It might mean that their competitor gets their hands on it one day. I say big deal. In all but the most contrived cases. their competitors are likely not to have the same systems, access to developers who can easily work with it at their disposal, or a desire to use code written by their most despised rivals. In the remote chance that their competitors do gain from it, the benefits of open sourcing it will far outweigh anything bad that their competitors may have gained.
Open sourcing the project does have the obvious benefits. A community may develop around the project and support it long after the original developer left it behind. With this comes positive feedback, as the company (to the seemingly uninitiated) has committed a wanton act of charity--but they know the real truth, that software is not a zero-sum game and that by giving up nothing they've gained so much.
Or they can naively hoard code because they think their assortment of bits has an intrinsic resale value, but will in the end gain them only the loss of the benefits of open source.
The last several big jobs I've done, I've agreed in advance with the customer that the software produced would be released under my copyright under BSD license. I've had no trouble getting big corporate customers to agree to this. The next negotiation, I shall try to get them to agree to GPL. It has some benefits for the customer: it guarantees that they have access to the codebase in perpetuity, whatever happens to me.
I'm old enough to remember when discussions on Slashdot were well informed.
Umm, no. Crowheads point stands. Any company that hires someone to write software for them, and then gives away the ip/code to the developer is being run by idiots
You've never done contract work, have you? If they have no use for the IP, then they have no reason to take it from the developer.
. There is no reason to allow this, especially the market being what it is nowadays
The market for what? Software? Didn't you read my last post? If they company is selling the software, then obviously they would be more concerned with IP rights and so on, but the fact is that most companies that hire contract workers are looking for specific peices of software to help them with their businesses, they are not looking to resell the software, software companies usually hire their own programmers to write software. Admittedly, there are probably some cases where specialist programmers are contracted to augment their own in-house skills, but there are a lot of companies whose business is not dealing in software (developing and selling), but who nevertheless need custom software to aid their businesses.
I would imagine it would be easier to convince them to open-source it than to allow oneself to own the ip, since if it's open-source at least they are assured of indefinite free access to it
You don't seem to know the difference between IP and source code. Source code files are instructions written in any number of programming languages used to create computer programs. IP is the rights on what to do with this source code. Unless the company is a software company, they would have little use for the IP. They might, at a stretch, want to keep the code, not for reselling, but for further customization, but if they aren't a software company, in other words, if software isn't their core business and they don't have in-houes programmers (presumably the case since they hired a contracter) they would need to hire a contracter to make any further changes anyway.
The only catch to this is if the developer has some remarkable leverage in negotiating that would persuade the client to give them the IP
With respect, I don't think you know exactly what you're talking about. Unless otherwise strictly specified in the contract, the IP goes into the hand of the developer. Programs written by contracters are generally used to serve a specific function, not to be a product in and of themselves that the client would use as a seperate, marketable product to resell to their own clients.
As for a company just giving it away to the developer with no compelling reason or significant balancing contribution by the developer, I would say you are talking about a very naive/incompetent business.
Again, with respect, I think that you should get some real-world experience of how companies operate before coming to this conclusion. If we were talking about employees of a certain company getting IP rights, I would agree. Contracting one company or individual to do work for another company is not the same scenario.
Cedric Balthazar Rotherwood
Sun Certified Programmer for the Java Platform +
System Admin. for Solaris
Compromise.
The client gets exclusive rights to the software for two years at which point the software becomes open source. This would manifest in the form of a clause in the contract stating such.
This would give the client room to breathe against competitors or enemies seeking to compromise their software, gain from their expense, etc. while still allowing for the continuation of the code in the open community. If the code is interesting enough to still be viable in two years then it will persist.
This is very similar to having someone license technology but instead of losing their rights to the tech they merely have to share with everyone else, though not any additional modifications they have made to the code in the meanwhile.
This would also mean that the code would have to be put into escrow in order to meet the requirements of the contract for both parties and as an insurance measure for both parties.' Escrow 'meaning that a 3rd party would have a copy of the original code and would release it into open source according to the contract despite any intentions of the two parties otherwise.
Seems like a lot of effort but if you think your code is important enough to the community at large then this would be worthwhile because of the checks and balances it imposes. The client would of course pay for everything.
A fool throws a stone into a well and a thousand sages can not remove it.
In The Cathedral and the Bazaar, Raymond mentions a case where he spoke with a small company about some peculiar software they used for their product.
The company asked him if OSS'ing their software would be beneficial. His reply was "no", since the software had a somewhat limited application outside the context of this company.
The situation cited in the article sounds similar to the one ESR mentions, so I would have to say "Nay" here.
-PS. The story was in his book, The Cathedral and the Bazaar, so I am not certain if it exists in the online white paper of the same name.
All the geniuses I work with?
.com and we didn't go under, though we came close. Am I an idiot for working at a .com? Is that judgement based solely on whether the company succeeds or fails? Even though that success or failure does not always reward the best companies and does not always punish the worst companies? Those who work at the worst companies that nevertheless manage to stay in business are lucky, those in great companies that went under are unlucky. You can't predict the future, the best product and the best business model is not always a guarantee of success.
Come on, luck has a lot to do with it. I work at a
We're talking about a small piece of custom software for a small business. WTF would anyone else know or care about it, let alone invest any time in fixing bugs or whatever?
The company suffers no benefits since no-one else will look at it, but potentially suffers a massive competitive disadvantage, since their competitors can now see exactly what they're using, find the bugs and capitalise on them, provide new features in their own products that would be hard to add here, and so on.
Come on, there isn't a single convincing reason to OS this project, and it's a massive liability. No-one in their right mind would consider it for more than a nanosecond.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
Once it's open source anyone can redistribute it. Any disgruntled employee at the company could redistribute it, and we all know disgrunteld employees are the biggest security risk in any company. As do the companies themselves. Companies don't want to give angry geeks more ammunition. Anyone finding it in a shared network folder could copy it an redistribute it. A hacker who got into their system could redistribute it - you might be able to charge that person with a computer intrusion, but once they were in the system they'd be allowed to redistribute the code, the only restriction being that they'd have to redistribute the source along with the binaries. I'm not aware of any provision in the GPL that would disallow 'unauthorized' visitors from copying the code. Point it out to me if I'm missing something.
Simply hoping that nobody will redistribute it is, to put it mildly, completely retarded. Digital technology makes it incredibly simple to copy anything, and multiple copies tend to proliferate on most corporate networks I've seen. While if the code was protected by a conventional copyright, the copyright owner would be free to decree that the program could not be copied onto competitor's machines. See why they might like that legal power over pie in the sky hoping that nobody gives it to them?
Check this guy out "Well they can just not give it to anyone". Yeah, that's SUCH a rock solid legal plan. Let's remove any ability for our company to prosecute others for having our software and then just pray to god that nobody here gives it to them out of spite. Companies just make thousands and thousands of decisions just like that every day. Hey mr. 'open source' guy, have you ever noticed that management doesn't trust geeks because they don't understand technology? But they do understand the law. Then again... you've probably never dealt with management, have you?
What I can't see is the value to the open source community. I just finished coding my company's customer care application. Who the fuck in the rest of the world would want this? Would anyone else need to know how to call the specific stored procs that get called? Custom internal software is usually useless to anyone else because so many business rules are embedded in it, and it's tied so specifically to talking to THIS database on THIS box using THIS method, etc. Now I have some clever code tricks in the application, but nothing that someone else couldn't figure out themselves, and not many that apply to general cases.
What's to stop the binaries from getting distributed? Posted to fuckedcompany or put up on 'my company'-really-sucks.com? Then the source will need to be distributed to all those people.
If he built the application using GPL's components and never discussed it with the client, then there are serious legal issues and this guy's career is probably fucked, unless the company is stone-dead stupid, and what are the odds on that, maybe one in two?
"Explain that restricting access to information is immoral"
followed by:
"just post the code online with a copy of the GPL and don't mention it to them."
Wow, you really know how to stick it the the man, right? Take that! Ah ha, now anyone in the world can check your company's inventory. Well, assuming they can connect to the database, which is firewalled off from the outside world.... so yeah, let that code rot in public and go home and pat yourself on the back.
"2) I have to let them give copies (or modifications) away if they want to - but they're hardly going to give copies to their competitors, are they?"
Uh.... yeah they are if they're pissed off at their boss or something stupid like that. And if the pissed off geek gives away a GPL'd piece of software, the original company can do nothing to stop it spreading. While if the pissed off geek gives away a traditionally copyrighted piece of software, the company CAN stop it spreading. See how that might be in the company's interest? The only way I can see a company being interested in allowing a piece of custom software to be GPL'd is if it can be built from GPL pieces in 1/8 the time at 1/8 the cost of having it written from scratch, and then only if it's the kind of thing that the rest of the world wouldnt' be able to use anyone, internal accounting or fulfillment or something.
Sure, like your client's competitors.
Sure, like your client's competitors.
Sure, like your client's competitors.
Intellectual property laws exist precisely to protect the investment your client makes in paying you to spend your time developing a solution for them that is of value to them. If they/you release the source code resulting from your efforts to anyone interested, your client's competitors can immediately benefit as well, and your client's investment pays a much smaller return. This is not good business, any way you dress it up.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
That's why nobody else will ever touch this 'open source' code. The competitor will be more likely to write their own proprietary software. If you run Oracle and your competitor runs SQL Server, the amount of effort that would be required to re-tool the application would exceed the amount of effort to write an app with the same functionality, but based around SQL Server, from scratch.
Open source makes sense for generic pieces that provide a big chunk of functionality, not for an inventory management application running on one specific database.
But hang on a minute... Isn't the gpl-faq just one interpretation of the GPL anyway? And isn't the GPL itself just a licence agreement, no more tested in court than any other?
If I were contracting out some development work, and the result wasn't intended to be openly available, I wouldn't even consider letting the contractors use GPL source anywhere. It's just a legal minefield waiting to sink my business if I do.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
Every point you make also holds if your client is buying the source and IP, not just the resulting binaries and such. Any sane client will want such things under most circumstances. If you are advocating the GPL on the basis that it confers extra advantages beyond this, what are they? If you are advocating the GPL purely on the basis of these advantages, you are misleading your client.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
You might want to rethink your attitude, Anonymous Coward. I am unemployed because my company went tits up. I wrote good code, and I took the job because a friend of mine was a Director at the company. I worked there for 2 years and then, through no fault of mine, the company went under and I became unemployed.
Other people are writing bad code for companies they should have known better than to join, yet they are still drawing a salary, while I struggle to get enough contracts to pay my bills.
I am not some yuppie html coder with no skill who joined a dot bomb, I am a skilled coder who writes interpreters and compilers amongst other things.
I could have come back with a much more ascerbic post than this, and I believe you would have deserved it, but there is too much hate on here anyway, so I tried to be rational. To be honest, I only replied to maybe make you think about your opinions a bit.
graspee
Part of the big advantage to Open Source consulting is that your clients are benefitting from those who have gone before you. Now it's their turn to pitch in. The other option is much more expensive for them: go proprietary and start over from scratch rather than standing upon the shoulders of giants, or so the saying goes. This example also illustrates one of the beauties of GPL over BSD--it forces cooperation so that clients can't own improvements to the codebase.
Of course I think the real answer to this is much simpler stated: provide solutions, not software! ex.) "I will take whatever steps necessary to set up your computers to perform x, y, and z to your specification for a total cost of $n." Then it's up to you how to meet those specifications, be it free or proprietary software.
It's not about being 'scum' it's about doing business.
Unless the client starts out clearly stating that he expects to own the source you produce you don't have to roll over and get screwed (Why should you? Software is *expensive* to develop and small companies simply can't afford to pay for the rights to have software build exlusively for them, the development of sophisticated packages costs tens of thousands.)
I'm not advocating misleading people, if they are paying you many thousands of USD or UKP then one would expect they want the source, but don't think for one minute that you won't get screwed if they can do it legally.
It's not a tea party and your clients are not always your friends and companies arn't pulling punches, it's business. MOST companies are happy to screw you when it comes to paying your fee (as most contractors can testify to).
If they have a problem, say the software doesn't do something they expect it do, but they never explicitly asked for it, they will quite happly withold part of, or your entire fee. Or sue you if they think they can (even if only to get out of paying you). They are justing being smart and doing business, it's what capitalism is about.
It's very often NOT in his best interest to pay you to develop software that he then exlusively owns. That may cost him 20,000 UKP or more, when you can do it it for about 5,000 but you retain the rights.
To hand over the rights to the source of a non trivial app when you don't have to and just because they can't afford it makes you a fool. Giving the companies full rights to your work on the cheap just because they can't afford it and you feel sorry for them is bad business and certainly harms you (as a developer) and in the long run may very well harm the company you did the work for too (as you would always have to write *everything* you do from scratch, which would take much longer for you to do and so would cost them much more).