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When Shipping the Big Iron...?

MHQ13 asks: "We recently arranged with Sun for them to loan us one of their larger systems. The system is a Sun Fire 4800. Not a cheap machine. The system is mounted within its own 72" tall cabinet. It is shipped in a wood crate which is approximately 3' wide by 4' deep by 8' fall. Gross weight is about 900 pounds. Since their warehouse is just across the San Francisco Bay from us they contracted with a local carrier to ship it to us. The machine was picked up from their warehouse, placed into the truck and arrived at our receiving department a few hours later." And thus, the story begins. Read on for the conclusion of MHQ's Big Iron Shipping story and if you would, please share any anecdotes about mishaps that occured to expensive hardware that you or your company may have purchased.

"When the driver and our receiving personnel opened the trailer door the crate was lying on its side, it was upright when it left the warehouse. The drive stated that he had hear a loud bang after making a turn and had thought he may have blown a tire.

On the crate there were several shock sensors and tilt sensors only one of which had tripped (the one which was face up when it was on its side). There were also instructions telling us what to do if these sensors had been tripped.

The instructions told us to accept shipment but to inspect for damage and call the carrier if we found any. We did accept shipment but did not open the crate to inspect for damage. We made a note of the situation on the bill of lading with the driver present then contacted our respresentative at Sun for advice.

Our representative is having a replacement shipped to us and the unit which is here now will be picked up and sent back.

I was quite surprised that the crate was not strapped in and tied down tight given how narrow, tall, and heavy this crate was, not to mention the value of its contents.

My question of the Slashdot Community is: What other Big Iron shipping nightmare stories have you got?"

9 of 488 comments (clear)

  1. UPS by PimpNasty · · Score: 0, Offtopic

    Just blame it on UPS

    --
    - Pimp

    I like computers, women and computers... in that order...
  2. Re:Nightmare? by dimator · · Score: 1, Offtopic

    I hate the word "mishap." It always looks like the 'sh' should be pronounced (as in 'shit').

    --
    python -c "x='python -c %sx=%s; print x%%(chr(34),repr(x),chr(34))%s'; print x%(chr(34),repr(x),chr(34))"
  3. Priority Check by Guppy06 · · Score: 1, Offtopic

    2002-05-11 20:23:49 UK's Telewest to be banned from Usenet? (articles,spam) (rejected)

    ... and this gets posted instead? Seriously, I was expecting a good "shipper broke the hardware and it took three months to get things straightened out" story and... well... let's just say this is one of those articles where you should have put "spoilers" in the description.

  4. Re:I'd hate to live with you. by Anonymous Coward · · Score: -1, Offtopic

    I fucking LOVE you!

  5. Re:i know her little sister by Anonymous Coward · · Score: -1, Offtopic

    Well, you're still a fucking idiot. Hope this helps.

  6. Veal Breast Roll With Olive-Mushroom Filling by K5+Diary+Update · · Score: -1, Offtopic

    Prep Time: 20 minutes
    Cook Time: 1-1/2 hours

    • 2-1/2 to 3 lb. boneless veal breast
    • 2 tsp. olive oil
    • 1/3 c. Marsala wine

    Marinade and/or sauce:

    • Olive-Mushroom Filling:
    • 2 tsp. olive oil
    • 1 c. red bell pepper, diced
    • 1 c. mushrooms, chopped
    • 2 cloves garlic, crushed
    • 1/2 c. California ripe olives, drained, chopped (4-1/2 oz.)
    • 1 TBS. fresh rosemary, finely chopped or 1 tsp. dried rosemary leaves, crushed

    1. In Dutch oven, heat 2 tsp. oil over medium heat until hot. Add bell pepper, mushrooms and garlic; cook 5 minutes or until tender, stirring occasionally. Stir in olives and rosemary. Remove from heat; cool.

    2. Unroll veal breast; trim fat. Spread filling over veal, leaving 3/4 inch border. Starting at short end, roll up jelly-roll fashion; tie with string.

    3. In same pan, heat 2 tsp. oil over medium heat until hot. Add veal; brown evenly. Pour off drippings. Add Marsala and water. Bring to a boil; reduce heat to low. Cover tightly and simmer 1-1/ 2 to 1-3/4 hours or until tender.

    4. Remove veal from pan. Skim fat from cooking liquid. Bring cooking liquid to a boil. Cook until reduced to 3/4 c., stirring occasionally. Remove string. Carve veal into slices. Makes 8 servings.

  7. My Shipping Nightmare by GafTheHorseInTears · · Score: -1, Offtopic

    Last month I ordered myself an Russian mail-order bride. She arrived yesterday. Dumbasses forgot to poke airholes in the box.

    --
    "You're just scared like a little white pussy. I'll fuck you till you love me, you faggot!"
  8. Re:yawn by jo42 · · Score: 0, Offtopic

    Why don't you go fdisk yourself.

  9. Re: 21st century units by Anonymous Coward · · Score: -1, Offtopic

    A cup is truly a piddly amount. However, I concour with your big asses observation. US is the fattest nation on earth, and I don't think switching to metric is going to help. A liter vs gallon is still a lot.