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FCC Allows Bells to Sell Your Telephone Usage Data

Devistater writes "Spotted on hardocp. The FCC said in a ruling yesterday that telephone companies can sell your name, who you call, and for how long you talk to anyone who is an "affiliate." No longer is this required to be an opt in marketing approach, now its OPT OUT. Sounds like spam is coming to the telephone world, and what an egregious breach of privacy. Article on PCWorld has some of the details." There's also a short Reuters story and a good one on ecommercetimes.com.

18 of 488 comments (clear)

  1. Hello Mr Smith by sdjunky · · Score: 5, Funny

    Hello Mr Smith, I'm calling today to tell you that we noticed that you are making quite a few calls to 555-555-5555. We further wish to tell you that we believe that these calls are related to you having an extramarital affair.

    We are bringing you this service to offer you a chance to keep us quiet with a one time payment of $500. Not only will you get piece of mind ( for now ) that we won't tell your wife but you'll also get a handy cookbook from Martha Stewart.

    If you don't wish to have your marriage ruined please stay on the line while I transfer this call to an independent verifier

    Have a good day!

  2. What an idiot by rhadamanthus · · Score: 5, Insightful
    'But FCC Chairman Michael Powell defended the decision, saying that "consumers have a reduced expectation of privacy" regarding that data when their carriers use it "to market services customarily offered by telephone companies, such as voicemail and Internet access."'

    What a moron. I guess I should have a reduced expectation of privacy in the bathroom if it is in regards to the brand of toilet paper I use, or my preferred bar soap.

    I can't believe he thinks anyone will buy this aas anything but a cop out to corporate "donations". Too bad no one gives a damn.

    argh. Time to call the phone company and sit on hold for a million years...

    ----rhad

    --
    Slashdot needs to interview Natalie Portman.
  3. Re:It's their service by sam_handelman · · Score: 5, Insightful

    Well, yes and no.

    1) You have to decide if their violating your privacy constitutes harming you. I think it does. So, just like drug makers can't sell you poison (doing you harm,) the phone company can't sell your phone records to people who want information on you. The harm is, I will grant, less severe, but it is still harm.

    2) The guv'mint provides a regulatory backdrop that makes the telephone system possible. The system was built by Bell, originally, but with government help. If there were really more than one system - if, say, Sprint and AT&T customers could not call each other - than you might expect less guarantees about their behavior. As it is, they are selling access to the single, public, telephone network. They should not be in a position to dictate the terms under which that network can be accessed.

    3) In the past, your phone records have been more-or-less private. This is a PRECEDENT. Precedent is more powerful than logic; if you engage in an illogical business practice long enough that people expect you to do it, you can't stop. Unfortunately, this principle has no force of written law, but as a practical guideline it pops up all the time.

    --
    The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
  4. I hope this doesn't become a precedent by idfrsr · · Score: 5, Insightful

    I would hate to think of the that anytime you purchase a good or service, that your personal information will be sold to spam houses.

    The whole concept of advertising right now is getting absolutely ridiculous. It seems now that the onus is on us as consumers to pay attention to all advertisments, rather than the advertising to attract us by being clever, funny what have you. Simply by being a possible consumer, the advertiser somehow got the right to harrass me.

    What's the point of having a telephone, if I am going to be getting the ringing equivalent of pop-up windows? It's bad enough with telemarketers.
    Screw it, if any one needs to reach me, send me a damn letter (email's worse!), if its important enough for me to know it can wait a week sheesh...

    --
    "The large print giveth, and the small print taketh away" -Tom Waits
  5. Warrant? by n-baxley · · Score: 5, Insightful

    Correct me if I'm wrong, but isn't this the kind of information that you needed a warrant to get? How can something that was considered private enough to require a judge's approval now be sold to the highest bidder. I seriously hope that this is not as bad as it sounds. I'm holding off writing my representatives until I see if this is real and if it really says what we're hearing. If the news is as bad as this sounds, WRITE YOUR REPRESNTATIVE!!! Don't let this action go unchallenged.

    1. Re:Warrant? by jdcook · · Score: 5, Insightful
      "Correct me if I'm wrong, but isn't this the kind of information that you needed a warrant to get?"

      OK. You're wrong. Law enforcement (broadly speaking) needs a warrant. The phone company doesn't. Don't you feel better now?

      --
      Q:How many libertarians does it take to stop a Panzer division? A:None. Obviously market forces will take care of it.
  6. 4th Amendment v. 1st Amendment? by Sean+Clifford · · Score: 5, Insightful
    WTF? Corporate free speech? Okay, first I take issue with treating corporations as legal persons. That's bull. However, on to my point:

    It is NOT a free speech issue to tell other divisions, "partners", or anyone at all for that matter who I call. I don't think this you can find a better example of violating a person's right to privacy (4th Amendment) than to sell or otherwise disseminate details about a person's personal phone calls (date, time, number, duration).

    This is a clear example of corporate takeover of government. Citizens - you're doing it to yourselves. Take political action; you don't have to quit your job. Just take a few minutes one day a week to contact your representatives to gripe and organize locally, whether you're an independent, a Green, a Republicrat or a Demopublican.

  7. Re:It's their service by Monkelectric · · Score: 5, Insightful

    God I hate anyone who says if you dont like something just don't buy it. That works for pizzas (man you'll never see me eat at a Papa Johns) but not GOVERNMENT SANCTIONED MONOPOLIES like telephone services.

    --

    Religion is a gateway psychosis. -- Dave Foley

  8. What rights? by Srass · · Score: 5, Insightful

    The text of the FCC ruling claims that this opt-out thing was done to balance the "first amendment rights" of the carriers. What about my rights not to be marketed at constantly?

    Oh, wait, sorry, my mistake. That right's not explicitly mentioned in the constitution, I must not deserve it.

    I'm not a person, I'm but a lowly consumer. I exist to fuel other people's economy. I should just shut up and consume.

    We must remember the First Amendment which protects any shrill jackass no matter how self-seeking.
    -- F. G. Withington

  9. Let them trace these calls by bluveinr · · Score: 5, Funny
    Here is the FCC Chairman's listed phone number from the FCC website. Keep this line busy for a few weeks and we'll see how his office reacts to "a reduced expectation of privacy".

    Powell Michael K CM-CH (202) 418-1000

  10. Re:Simple solution... by passion · · Score: 5, Insightful

    I've found a method that's a bit more effective. Tell them, "please remove me from your list" before they can stammer out their opening stanza. They're legally obligated to cut you from the list, and they can't make more money off your number by selling it. (at least I hope that's the way it works).

    Either way, I've noticed significantly less telemarketing calls since I started doing this.

    --
    - passion
  11. Re:What about porn calls by Waffle+Iron · · Score: 5, Funny
    I spend a huge amount of time calling live sex lines. Who would they sell this info to?

    Tissue paper companies.

  12. Voice your complaints! by sup4hleet · · Score: 5, Informative

    Chairman Michael K. Powell: mpowell@fcc.gov
    Commissioner Kathleen Q. Abernathy: kabernat@fcc.gov
    Commissioner Michael J. Copps: mcopps@fcc.gov
    Commissioner Kevin J. Martin: kjmweb@fcc.gov

    Customer Service Standards:
    Send your comments to:OMDCSSTF@fcc.gov

    General e-mail should be sent to: FCCINFO@FCC.GOV

    Remember: a complaint should be a well thoughtout, polite, disagreement NOT a psychotic rant.

  13. Re:So where do you opt out? by gilroy · · Score: 5, Informative

    EPIC's page ( http://www.epic.org/privacy/cpni/) has some info. For Verizon, call (866) 483-9600 and wade through a tedious phone tree (about four minutes, but have your bill handy).

  14. Comment removed by account_deleted · · Score: 5, Interesting

    Comment removed based on user account deletion

  15. Re:So much for court warrants ... by taloobie · · Score: 5, Insightful

    This is a reply to this comment as a bunch of the other ones.

    I imagine many of the slashdotters (and many techie non-slashdotters) out there work at these Bells and all these other companies engaging in these violations of civil liberties. Wouldn't the first place to initiate change be within the corporate walls? For all of you who work at companies selling information and using technology to facilitate the exchange, why not stand up and refuse to comply with corporate wishes until the issues of civil liberties are brought up and resolved? Of course, that may mean your job, but there are lots of jobs out there and lots of ways to make money without infringing on others privacy.

    These "selling of information" activities cannot happen if there aren't people willing to build the technology to let the sales, marketing and boardrooms do whatever they want to make money. With all the news lately about corporate crooks, I'd think eventually the people that work at these companies would realize they do have power to change things. It's a matter of courage.

    There's no way we can expect most lawmakers and CEOs to change what's happening (even though they should change it!). They are already protected from civil liberty violations. They have goons working to protect what they do and how they do it. Writing them/counting on them may help but in the end most of them have no idea what's involved with all the new technology and new culture surrounding that technology -- and certainly they won't be able to adjust the laws based on a few angry customers.

    I guess the crux of my point is that there are a lot of techies out there enabling these activities. The RIAA must have techies working for them, so do the Bells, and so did Enron, on and on. Why did these techies build this stuff that let this happen? If you are one of the techies at these companies, speak up and tell us your reasoning why you build and maintain solutions that let people so easily violate our civil rights?

  16. Don't blame the FCC by Nintendork · · Score: 5, Informative
    Blame the US Court of Appeals. They're the ones that instructed the FCC to use an opt-out method.

    Taken from Chairman Powell's public statement:
    "But we conclude, albeit somewhat reluctantly, that under the court's constitutional analysis, companies may satisfy the somewhat less stringent requirement of giving consumers the chance to "opt-out" of intracompany communications-related use of CPNI.(1)

    (1) The court instructed the Commission to consider an opt-out strategy, which the court concluded was "an obvious and substantially less restrictive alternative" to opt-in. U.S. West v. FCC, 182 F.3d 1224, 1238 (10th Cir. 1999), cert. denied 530 U.S. 1213 (2000)"

    Contact the Court of Appeals and complain. Also, contact your local representative.

    -Lucas

  17. Re:I hope this doesn't become a precedent by gosand · · Score: 5, Funny
    Screw it, if any one needs to reach me, send me a damn letter...

    You mean like:
    - You may have already won $10,000 !!!
    - You have been Pre-Approved for a credit card
    - You have won a small island in the South Pacific, call 900-SUCKERZ to claim your prize. Hurry!
    - Here is a book of coupons for shit you will never buy.
    - Please donate to some organization you have never heard of before.
    - Get 500 CDs for the price of 1 (plus shipping, handling, and handing over your soul)
    - Dear (last person who lived at this address) you have been Pre-approved for a credit card!
    - Are the bills getting you down? Debt consolidation can help.
    - A special offer just for you Homer J Simpsoy.
    - Limited Time Offer!
    - We can beat your insurance rates, and save you money $$$$.
    - Dated material, open immediately!
    - Postal Carrier, do not forward. This is a fantastic prize intended only for the recipient shown below.
    - Here is a check for $5000. By endorsing it you agree to open an account with us for that amount, with 27% interest. (this is a real one I got)
    - Dell Catalogs
    - Victoria's Secret catalogs (OK, I don't mind those)

    --

    My beliefs do not require that you agree with them.