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60,000 Credit Cards Numbers Stolen Online

robl writes "140,000 credit card numbers were tested for validity yielding about 62,000 valid credit card numbers and $300,000 of fraudulent charges. A good quote: "There wasn't a system in place to say, 'you've generated 140,000 charges, that's more than your normal volume.'" As Schneier-heads would say, it's a brittle system -- when the security fails, it fails badly."

219 comments

  1. swwwwwwwweeeeeeeeet! by edrugtrader · · Score: 2, Funny

    now i can finally afford some /. credits!

    --
    MARIJUANA, SHROOMS, X: ONLINE?! - E
    1. Re:swwwwwwwweeeeeeeeet! by Anonymous Coward · · Score: 0
  2. Credit Card by phorm · · Score: 2, Insightful

    This is why I have fraud protection on my card. I can backcharge anything, and VISA goes after those who frauded me. No fault, no charge. Anyone who messes with VISA goes against some of the most expensive lawyers there are... and a whole lotta pain can ensue....

    1. Re:Credit Card by GigsVT · · Score: 5, Interesting

      That fraud protection is ironically a scam.

      You are already guaranteed limited liability to $50 and chargeback rights by law. The credit card companies sell that fraud protection because they know it doesn't really cost them anything, since it's mostly what they have to provide anyway.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:Credit Card by dattaway · · Score: 2

      A few years back, some girl in Sacremento somehow made a card with name and number (who said criminals are intelligent) and went to Kmart charging a few thousand dollars in purchases. In one day. Visa took care of everything, cancelling the charges, and only asked me to sign a statement that I had not authorized that person to use my card. The card companies seem to be good at spotting unusual behavior.

    3. Re:Credit Card by NineNine · · Score: 5, Informative

      EVERYONE with a Visa or Mastercard has fraud protection. It's a federal law. You probably didn't know that, and were suckered into paying extra for it.

    4. Re:Credit Card by garcia · · Score: 2

      I have fraud protection on my CC too. It's called a Visa Check Card. It has only a limited amount of money in there (beer > anything) and if they really want to steal that # (the only # I use to make purchases online) they are more than welcome to.

      It's great protection for me. I am not really worried about CC # theft, but if it does happen I have not only Visa to back me, I also have the limited amount they can charge.

      If you don't have the ability to get a 1x only CC # (like AMEX) then I suggest using this method of personal protection.

      Just my worthless .02

    5. Re:Credit Card by NotQuiteReal · · Score: 1

      And, if your credit card company likes you, they might not even ding you for the $50. I once had a spree of charges on a card and AT&T removed all the odd charges, issued me a new number. No fuss, no muss, no $50.

      This was about 12 years ago, and was a card that never left my posession - I suspect an oil-change reciept stolen from the car was used to "burn" a new card.

      The most hilarious thing charged was about $1400 to a legal firm!

      --
      This issue is a bit more complicated than you think.
    6. Re:Credit Card by blincoln · · Score: 2, Informative

      Are you sure that your debit card has fraud protection? most debit cards do not, as they are regulated differently than credit cards.

      My Visa debit card, for example, does not, so I put all my online transactions on my actual credit card.

      --
      "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
    7. Re:Credit Card by topham · · Score: 2

      A not uncommon trick is to take an otherwise valid card and re-do the magstrip with information from another card.

      The clerks NEVER check the CC# which is scanned and, in the unlikely event they actually check the name and signature of the person in front of them it matches the card because the card was indeed issued to the person holding it. Only the CC# wasn't. Doesn't work if they are making a purchase where the card is imprinted, but that is so rare now...

    8. Re:Credit Card by demaria · · Score: 2

      But then if someone takes your check card, the money they charge is temporarily taken out of your account. That's your money, not loaned money. You could end up at an ATM staring at a $0 balance instead of $500.

      Your checks will probably also start bouncing if you don't check your balance that often.

    9. Re:Credit Card by Anonymous Coward · · Score: 0
      I've had my Mastercard number stolen (online) twice. Once in Russia, once in Canada. No liability, no $50, nothing. Just a new card number, and I had to fill out a sworn, notorized affidavit. Never heard about it again. The only pain was switching over recurring charges to the new account number, and updating every online merchant's saved info the next time I made a purchase.


      Now I use Citibank's "Virtual Account Numbers" software. In about 10 seconds, it generates a one-time-only number you give to the merchant. If the number is subsequently stolen because the merchant's site is hacked, the number is no good. You can also create numbers that can accept multiple charges, with a custom expiration date. You can limit the dollar amount of the VAN too.


      Lots of flexibility. It's mostly in the credit card issuer's interest to do this, but 10 seconds, drag-and-drop from the Citibank VAN GUI, and boom, I don't need to replace my card, contest bogus charges, and change any recurring charges to the new account number...I like it. Just a happy Citibank customer, for 15 years.


      Click on Virtual Account Numbers Demo

    10. Re:Credit Card by IIRCAFAIKIANAL · · Score: 5, Interesting

      I've posted this story before, but half the time clerks don't check signatures because customers are jerks if you do check.

      My girlfriend is working as a cashier at a drug store. Somebody came in and bought around $50 worth of stuff. He wanted to put it on his visa - she takes the card, runs it through, and puts the card down beside her register while the transaction goes through. The guy asks for his card back and she says she'll give it back after she verifies the signature - and the guy freaks out!

      (Keep in mind, she's very polite and friendly, not speaking with a "fuck off, I'll give it back when I'm ready" type attitude)

      He reaches across the counter, grabs the card, rants about how much money he makes and how stupid she must be (incidently, she has a university degree and will be starting her first technical writing contract soon).

      I used to get annoyed that cashiers don't check signatures - now I see why. Credit card fraud happens all the time but my girlfriend never had it happen on her register (unlike others at her store).

      --
      Robots are everywhere, and they eat old people's medicine for fuel.
    11. Re:Credit Card by naoursla · · Score: 2

      I have heard that if you sign up for one of those plans it lowers your credit rating. I guess they figure you are either stupid or are planning fraud.

    12. Re:Credit Card by gmack · · Score: 3, Informative

      It's worse than that. They will take the money back from the reseller plus a pealty. The credit card companies actually make money on the deal.

      Scam is putting it mildly.

    13. Re:Credit Card by LinuxHam · · Score: 2

      Mine is protected. Still going through this. I hate, no, despise credit cards. So I only have a debit card against an account for cash and non-cash investments. Pretty risky behavior.

      Came home last week (ironically from laying down a down payment on a new car) to a message on the answering machine stating that my Visa card # has been compromised and that the card's been cancelled. I panicked, and checked the account, but no strange charges were appearing. When I asked them what evidence they were going by, and they said they get a daily list of compromised cards from Visa. She said that when a card # shows up, "that usually means they were able to buy your card # off a hacker website." I was glad that no unauthorized charges came through, but I asked about their policy and they said I wouldn't be responsible for one dime. All I have to do is point out the unauthorized charges and it'll be taken care of.

      Which reminds me, I should check the account and see if anything has trickled in since then.. :) Sometimes it takes a few days to post transacations.

      --
      Intelligent Life on Earth
    14. Re:Credit Card by /dev/trash · · Score: 1

      I woulda called security and the cops.....

    15. Re:Credit Card by sfriedrich · · Score: 1

      With a credit card you DO have these rights. HOWEVER, there are few consumer protections that apply to the fake Visa/MC cards that banks issue for debit purchasing. Sometimes the banks will generously extend fraud protection to you but... they are not required to do so and may fail to do so when you really need it most. Last year someone stole my debit card CC number and had some kind of a porn-party. Bank of America rejected the charges for me, but they didn't have to. The horn-dogs could have drained my checking account and left me in a pretty exposed position when my mortgage payment came due. Think twice before using these fake CC's online since your protections are so limited compared to real CCs.

    16. Re:Credit Card by Kerbz · · Score: 1

      When credit card companies sell you their "protection program", they are insuring themselves. Billions(?) of dollars are zeroed out by the millions(?) of people and/or companies that file bankrupcty each year. Collecting even $5/month from 1 million people builds a nice buffer to work against that.

      The law protects you, while the protection programs help counter losses for the credit company.

    17. Re:Credit Card by Anonymous Coward · · Score: 0

      You're wrong abou the Debit Card's. I work inthe industry. Debit cards genreally ahve the same or better protection that the credit cards whose logos they use. Genreally, the comments are correct, by law, our limit is $50 liability but I've never heard of a single card company asking someone to pay it. It's in their interest to cover that and keep their customers happy, and using their cards.

    18. Re:Credit Card by rela · · Score: 1
      Debit/Check cards come under Federal Reserve Regulation E. Your liability is limited to $50, as long as you notify the bank within a reasonable time.

      I work in a phone shop for a major regional bank. I file Reg E disputes for customers on debit cards every day. My bank will also pick up the extra $50, like most do.

      You do have rights, you just can't sit on them. Keep a paper register. Online banking is not a replacement for a register. Nor is personal financial software like Quicken. I mean it. A real physical pen and paper register. Reconcile your register with your monthly statements. Report any error or unauthorized transaction immediately. Not tommorow, not the next day, right away. Also contact the merchant IMMEDIATELY, if you can.

      I can't stress how important it is to ACT right away. Every day I have to tell people 'Sorry, you're screwed' because they waited four or five months to complain about a possible error. The banks will and MUST protect you, but ONLY if you are watching out for yourself.

    19. Re:Credit Card by Anonymous Coward · · Score: 0

      Where can I sign up to become a stealth marketer for Citibank too? I already sold my soul, so i don't have a conscience to worry about.

    20. Re:Credit Card by crawling_chaos · · Score: 2
      Of course if you use a secondary checking account only for debit purchases, you'd be OK. I have a couple of friends who do this. One account gets the direct deposit, and only has ATM rights. All of the normal bills are paid out of that account. When they absolutely have to use a Visa card (say to buy an airline ticket), they transfer the necessary funds into account 2 and then use the debit card.

      OK, so I have weird friends. A low-limit credit card would be just as effective. Tell me something I didn't know already!

      --
      You can only drink 30 or 40 glasses of beer a day, no matter how rich you are.
      -- Colonel Adolphus Busch
    21. Re:Credit Card by david+duncan+scott · · Score: 2
      I sympathize with her -- I used to work at Sears, and I may have been the only clerk who always checked signatures and/or ID.

      And just so people know -- no, "My mom told me to go shopping" doesn't cut it, not even if I were dumb enough to call the number you give me for "verification".

      And for Christ's sake, sign the card. Don't worry about giving the thief a signature sample, because he doesn't need a sample if you leave the strip blank -- he'll just sign it himself. Some cards, in fact, must be signed to be valid, and in some cases the signature must match the name on the front (so Daddy's card with Junior's signature isn't valid.)

      Just tell her that she's protecting the customer because sh's a decent and responsible human, even if the customer is too fuckwitted to understand. I used to phrase it as, "protecting the cardholder", which was deliberately vague as to whether or not it was the cardholder standing in front of me.

      --

      This next song is very sad. Please clap along. -- Robin Zander

    22. Re:Credit Card by GigsVT · · Score: 1

      The law protects you, while the protection programs help counter losses for the credit company.

      By suckering people that don't know that they are protected without paying the extra money? I still call that a scam.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    23. Re:Credit Card by fobbman · · Score: 2

      This is why I fucked up my credit beyond repair. I'd LIKE to see one of those foreign credit card thieves get something approved on MY credit. Muuaaaahahahahahaaaaaaa

      Financial irresponsibility is your only real protection.

    24. Re:Credit Card by bastion_xx · · Score: 1

      The best signature I've seen was:

      * * * CHECK ID * * *

      Although I'm not sure if that's valid per the card associations or the issuing bank rules or not. Hmmm.

    25. Re:Credit Card by ALoverOfPeace · · Score: 1

      Actually, the best signature is: See Florida State Driver's Liscense + Sig on card. Much better than Check ID because many stores (or at least cashiers) will take easily forged school IDs.

    26. Re:Credit Card by rudedog · · Score: 2

      No, if the customer requests a charge back, it's not the credit card company that eats it. They just take their money back from the merchant that allowed the charge in the first place. The real scam is that credit card companies charge more for online merchant accounts, citing the increased risk of "no signature present" transactions, yet it't the merchant that is assuming all of the risk.

    27. Re:Credit Card by rudedog · · Score: 3, Informative

      I was under the same impression, but listen to my sad story.

      On August 17, while on vacation, I discovered some bogus transactions on my card on August 9 - 5 transactions, $800, to some card processor in Israel. I called my bank the same day and told them the transactions were bogus and they issued me a new card.

      Yesterday my bank called back and said that the merchant had verified the transactions and that I would be responsible for them. The merchant's "proof" was a single page fax that basically said that the charges had been done for an online casino account that had been opened in my name. Since the account was in my name, and the account "had a unique username and password", that is all the proof that the bank needed that I had authorized the charges.

      The fact that the casino account was opened on the same day that the charges were made didn't seem to make a difference. The fact that I had never heard of the casino, nor had I authorized them to open an account in my name didn't make a difference. The fact that on the day in question, I was on vacation and driving from Seattle to Montana (a 10 hour drive, with credit card receipts to prove it) didn't seem to make a difference.

      According to my bank (this is US Bank), I am responsible for the charges, and my only recourse is to take it up with the casino and their credit card processor.

      So much for anti-fraud protection.

      I am still planning to fight this, BTW, so if anyone has any suggestions about a course of action, I'm all ears.

    28. Re:Credit Card by rudedog · · Score: 3, Informative

      If you do this every day, perhaps you have some insight on why my credit card company has refused to grant a chargeback to me.

    29. Re:Credit Card by swv3752 · · Score: 1

      I understand, as similiar things happened to me when I used to work as a cashier. Of course the flip is that management won't back you up either. When the store manager would not give an answer as to what to do if the signature did not match, I gave up on it. I mean literal, they refused to give any answer. Lastly, I repeat the parents reply, sign your card. Every card I have seen says not valid unless signed or something to that effect.

      On my last day, I called the CC companies on every card that was blank or said "see ID", because said cards were technically being used fraudlently.

      --
      Just a Tuna in the Sea of Life
    30. Re:Credit Card by nexthec · · Score: 1

      get a lawyer to right a snotty letter to them, saying you will pursue this both in court(lawsuits) and if our are really pissed and willing to fling mud; out of court(call the local news, they might be intrested in the Bad Big Guy screws innoccent victim). With the lawyer you will probably end up paying him the 800 bucks, but at least US bank woudnt be screwing you. oh..and close your account, and see if any family/friends will do the same...and mention your incident.

    31. Re:Credit Card by swv3752 · · Score: 1

      Then you are getting screwed. As was explained to me by Visa Fraud prevention, if it has the Visa Logo, it is backed by Visa. Yes, I had my CC account number stolen. While it was a pain in the rear going without access to my checking account for a week, it was nice at how helpful the Fraud prevention people were.

      --
      Just a Tuna in the Sea of Life
    32. Re:Credit Card by Kerbz · · Score: 1

      Please note that I did not say anything about whether or not it was a scam. I was simply pointing out another reason the credit companies offer those programs.

      The advertising for some of those programs *is* misleading, and in that respect, people are being scammed. The consumer isn't told that some of the protections a program touts would exist independent of whether or not they joined.

    33. Re:Credit Card by pinny20 · · Score: 2, Informative

      One of the major banks in the UK has a great and simple fraud prevention scheme.

      When the customer applies for a credit or debit card they bring in a passport photo of themselves and provide a specimen signature. These are then printed onto the back of the card.

      The customer doesn't forget to sign the card, it doesn't rub off like normal cards, and it's easy for the cashier to tell if the person standing in front of them looks like the picture on the back of the card.

      Fraudsters might be able to print cards with these details too, but perhaps by adding a hologram then this wouldn't be a problem either?

    34. Re:Credit Card by Kerbz · · Score: 1

      Did you read/understand what I said or hit reply to the wrong post? My post had nothing to do with what entity eats charge backs. Again, I was saying that the credit companies offer some of those programs to insure themselves (against money lost to bankruptcies). Your comment is on a different issue and failed to explain why you disagree with what I said.

    35. Re:Credit Card by blincoln · · Score: 1

      It's backed by Visa as long as the transaction occurs on their network.

      The Zero Liability policy covers all Visa credit and debit card transactions processed over the Visa network--online or off. The only transactions not covered under the Zero Liability policy are commercial card, ATM, and non-Visa-branded PIN transactions.

      For transactions on other networks, the liability decision is left to the financial institution that issued your card. The Issuer has the option of extending the same protections afforded by Visa's Zero Liability policy.

      -- Zero Liability

      It's better protection than I thought it might have, but it's still not as good as a credit card, which is required by law to limit the holder's liability.

      --
      "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
    36. Re:Credit Card by zCyl · · Score: 2

      If you happen to live near the bank, go there in person and demand to see managers of managers until you get as high as you can go, and be adamant. It's a lot harder for an institution to press an issue which is clearly unreasonable when an irate person is there in their face.

      Sufficient persistence applied this way could save you the legal fees it would take to correct the situation the hard way.

      Good luck.

    37. Re:Credit Card by Bert64 · · Score: 1

      I don`t see why a signature is so trusted as an authentication method. Most people i know generate slightly different signatures each time, not intentionally.. and a signature is trivial to fraud.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    38. Re:Credit Card by thogard · · Score: 1

      If I call up and say someone emptied my account and its because of a stolen debit card, how long will it take for that money get back in my account? With a credit card, its not my money that disappeard in teh first place and if it take a month to fix, its not my problem.

    39. Re:Credit Card by DrSkwid · · Score: 1

      I was reading recently (cant remember where) that in a recent test subjects failed to correlate id photos with the person holding them roughly 50% of the time.

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    40. Re:Credit Card by david+duncan+scott · · Score: 2
      Were they getting false positives or false negatives?

      I don't mind showing several cards, if it comes to that, so long as my card isn't used by somebody twice my age and of a different race and the other gender.

      --

      This next song is very sad. Please clap along. -- Robin Zander

    41. Re:Credit Card by Zeinfeld · · Score: 3, Insightful
      Yesterday my bank called back and said that the merchant had verified the transactions and that I would be responsible for them.

      Send a letter in as follows:

      Re fraudulent charges to account XYZ charges [list]

      Under penalty of perjury I deny authorizing the charges specified above.

      I hereby require you to produce the signed transaction receipts as required by Regulation E of the Federal Reserve regulations governing the use of credit cards.

      As your legal department will confirm the laws of the United States govern all transactions concerning credit cards issues in the United States. These laws make the card issuer responsible for all fraudulent charges and not the consumer, the merchant or any other party.

      These charges are in dispute. Any allegation made to a third party such as a credit agency alleging refusal to pay a legitimate debt shall be considered defamatory and action may be taken accordingly.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    42. Re:Credit Card by DrSkwid · · Score: 1

      Were they getting false positives or false negatives?

      The results were roughly the same for each category. There was a bias to one but I cant remember which direction. I really wish I could remember where I saw it.

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    43. Re:Credit Card by ibennetch · · Score: 1

      I don`t see why a signature is so trusted as an authentication method. Most people i know generate slightly different signatures each time, not intentionally.. and a signature is trivial to fraud.

      Indeed, this is true, but consider also the number of businesses that require a signature but don't even bother to compare it to the card. I'd say only 1 out of 3-5 businesses even look at my signature; only 1 out of 10-15 seem to do anything more than a simple glance at it.
      Don't I feel secure...

    44. Re:Credit Card by CMiYC · · Score: 2

      Was this a Credit Card or a Debit Card?

      The law-based/automatic fraud protection and $50 liability that applies to Credit Cards DOES NOT apply to Debit Cards. If you are using a Debit Card, you are fully responsible for charges until you report your debit card is stolen.

    45. Re:Credit Card by peterpi · · Score: 1
      Try this for a laugh:

      Buy something, and pay for it on credit card. When you have to sign the receipt, write something else, such as "George Bush", "HRH The Queen" or plain "This is a stolen card".

      The cashier will not check your 'signature'. Walk halfway out of the shop (long enough for them to put the receipt in the till), turn round, and tell them to check the sig.

      By the time they've got the till open and checked the slip, you're long gone.

      I've done it a couple of times, and I laugh my ass of each time.

    46. Re:Credit Card by WeedMonkey · · Score: 1

      Any chance you could subsequently dispute the charges (as the slips haven't been correctly signed by you)?

      When you get your bank statement a month later, could you phone them up and say "there's a transaction on here I didn't make...."?

      IANELA.

    47. Re:Credit Card by Anonymous Coward · · Score: 0

      I always appreciate it when the clerk verifies my signature. I even tell them that.

      Of course, I used to clerk in retail back in college. I had to do that stuff too. But no one ever gave me shit for checking.

    48. Re:Credit Card by monkeydo · · Score: 2

      An AMEX must be signed. If there isn't a signature the merchant cannot accept it. On Visa/MC if there is no signature the merchant must check ID and then watch the customer sign the card before letting them use it.
      If the merchant follows all of the rules the CC company will eat the chargeback for most card present fraud, but the CC companies make these rules because it just makes it easier to force the chargebacks on the merchant.

      It amazes me that to this day Circuit CIty and Best Buy are still the number one targets for stolen card fraud and they can't seem to figure out how to stop it. I saw a guy in BB yesterday, they wouldn't take his check because he left his DL in his "other wallet" but they took his CC without even checking the signature.

      --
      Si vis pacem, para bellum
      The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
  3. Funding Terrorism? by Anonymous Coward · · Score: 0

    Ahh, and of course we can only guess where the money went.

    Quick, think of the Children.

    1. Re:Funding Terrorism? by Anonymous Coward · · Score: 0

      You're a victim of your own success.

  4. 60,000 Credit Cards Numbers Stolen Online by Anonymous Coward · · Score: 0



    Damn.

    Glad I work for my money.



  5. Microsoft needs some new cards by phorm · · Score: 0, Flamebait

    To pay for better editors and columnists who can actually spell!

    IMG:INTERACTIVES 'Brute force' card theives attack - I think that this should be spelled thieves

    Or maybe they're just rolling our the new MSN - "Microsoft" Version of the English language...

    "i" before "e" except after "c". Kindergarten time for MS - phorm

    1. Re:Microsoft needs some new cards by Nipok+Nek · · Score: 0, Offtopic

      "i" before "e" except after "c". Kindergarten time for MS - phorm

      Is that so? Then Explain "Weird Science"

      --
      Why choose white shoes?
    2. Re:Microsoft needs some new cards by Anonymous Coward · · Score: 0

      > To pay for better editors and columnists who can actually spell!
      >
      > IMG:INTERACTIVES 'Brute force' card theives attack - I think that
      > this should be spelled thieves
      >
      > Or maybe they're just rolling our the new MSN - "Microsoft" Version of the
      > English language...
      >
      > "i" before "e" except after "c". Kindergarten time for MS - phorm

      try www.m-w.com .

      -a.c.

    3. Re:Microsoft needs some new cards by Nipok+Nek · · Score: 1

      To prove that the rules aren't as obvious and simplistic as many people try to make them sound.

      --
      Why choose white shoes?
    4. Re:Microsoft needs some new cards by Stephen+VanDahm · · Score: 1, Troll

      "Or maybe they're just rolling our the new MSN - 'Microsoft' Version of the English language..."

      That's correct -- it's called Microsoft Visual English .NET. It breaks compatibility with all currently existing spellcheckers, so you need to upgrade to Microsoft SpellChecker .NET, which only runs on Windows XP.

      For people that find English to be complicated, confusing, and outdated (Slashdot editors), Microsoft is also working on Visual English-Sharp .NET. It streamlines the paragraph development cycle by eliminating the need to make verbs agree with their subjects and adjectives agree with the nouns they modify.

      Very exciting stuff...

  6. Re:Here is my credit card number by anthony_dipierro · · Score: 1

    umm, that starts with a 1... Try at least starting with a 4 (visa), 5 (mastercard), or 6 (discover).

  7. MSNBC: Not The First Time by great+throwdini · · Score: 5, Interesting

    Duh. From the article:

    This is not the first time credit card thieves have used hacked online merchant accounts to test cards.

    They then go on to talk about an earlier MSNBC expose reported in April. I suspect the testing of credit gateways happens far more often that MSNBC suggests. Actually, I was a "victim" of this sort of authorization fraud last month -- someone in Czechoslovakia breached a transaction system in North Carolina, posting $0.01 charges, then following up with larger charges for goods delivered to El Paso. Lovely. I only got hit up for the initial cent before cancelling the card, but the person with whom I spoke mentioned that many more people were tapped through their system.

    People: check those statements. So many friends of mine don't, holding on to bank-issued VISA debit cards and not bothering to account for their money apart from "do I have anything in my account now that I'm standing in from of an ATM?"

    1. Re:MSNBC: Not The First Time by bastion_xx · · Score: 1

      Auth checks happen all the time. It's also a hard fraud to check if the perp works for a large merchant. Daily I'll see stupid verification checks. First auth transaction goes through with expiration of 01/03. Then the same card with 02/03, etc, etc.

      I capped more than one merchant (most online) for having such horrible e-commerce infrastructures that allow such cecks via the web.

      As for debit vs. credit, make sure your bank does have fraud protection. It 's now common to get business from other banks. The point about only keeping a small amount of money in a debit account is good too.

      Even with fraud protection, it would suck having to wait for your bank to sort out the details....

  8. extraordinarily weak passwords? by NanoProf · · Score: 4, Insightful

    The initial password assigned to the hacked account was OnlneAp16501. I wonder if the merchant before them had password OnlneAp16500? Sigh.

    --
    Curtains for windows?
  9. Use one-time use numbers by weave · · Score: 5, Interesting
    When shopping online, I only use American Express's Private Payments.

    Go online, log on, generate a one-time use number, plug that into the web site, only good for one transaction.

    1. Re:Use one-time use numbers by Knightmare · · Score: 1

      That is great if you don't mind paying the yearly fees and have a decent credit record. When I started out... I wanted the same security but didn't have any credit at all so American Express turned me down for a card... For others that have that problem, PayPal offers the same exact service. Say what you will about paypal, but I have been using them for years for making and spending money online and have yet to have a single problem. They have actually impressed me, compared to any other credit company I have dealt with since. I went hog wild with my paypal card one weekend. And while I was out on my spending spree, I got a call on my cellphone from PayPal, just checking to make sure it was me swiping the card :)

    2. Re:Use one-time use numbers by Anonymous Coward · · Score: 0

      That's the reason credit card companies offer student cards: most people go to at least a community college with no credit history. Apply for a student card, blammo, you have credit. An AmEx's coolest card, Blue, doesn't have a yearly fee, anyway.

    3. Re:Use one-time use numbers by aaarrrgggh · · Score: 5, Insightful

      This still doesn't help you with the fact that your primary number is easy enough to guess... a 16-digit credit card number only has a maximum of 11 digits for a given bank (4-digit bank code, and at least one checksum digit).

      When a merchant is hacked like this, even brute-force number generation can be done with a little bit of information to yield a good number of valid credit card numbers.

      The problem is that the credit card companies are allowed to make their money back (from fraud) on interest, so they have no real incentive to reduce the fraud imposed by the lack of numberspace. The "one-time numbers" are just something to make people feel more comfortable about spending money online.

    4. Re:Use one-time use numbers by Otterley · · Score: 2

      Many of the more reputable online credit card-accepting merchants don't merely check the number: They also pass the address and CVV2 number (that number above and to the left of the account number on an AMEX card or in the signature area on the back of a MasterCard or VISA) along to the authorization gateway.

      Better gateways can verify both the CVV2 and address before accepting a transaction. This goes a long way towards preventing brute-force attacks, but is only really useful if all authorization gateways start requiring them in order to validate requests.

    5. Re:Use one-time use numbers by Chris+Hiner · · Score: 2

      The problem is that the credit card companies are allowed to make their money back (from fraud) on interest, so they have no real incentive to reduce the fraud imposed by the lack of numberspace.

      Actually, the merchant is the one that eats the cost of fraud in most cases. If you dispute the charge, the merchant has to supply either:
      A signed receipt (with the card either imprinted or read via magstripe)
      Proof of delivery.

      Without that, the merchant eats the charge. Either way the merchant pays a chargeback fee ($25ish). Get too many, and they pull the mrrchants acount.

      Some card providers do check the expiration date, and most processors support using address verification (compares the first 4 digits in the street address and the 5 or 9 digit zip). Using the extra digits on the back of the card (CVV2) also helps. Some of the processors have services like Authorize.net's FraudScreen service, that watch for patterns, and flag suspicious orders.

    6. Re:Use one-time use numbers by Zagadka · · Score: 1

      Of course, that still doesn't work for people who went to school in a different country. I moved to the US after graduating from university. Couldn't get a student card, since I wasn't a student anymore, but I couldn't get a regular card either because US banks will only check US credit history.

      Of course, now (several years later) I get about 10 credit card offers in the mail every week. :-Q

    7. Re:Use one-time use numbers by thogard · · Score: 1

      As far as I know Address verifcaion only works well in the US since its rumored to violate privacy laws in most other countries

    8. Re:Use one-time use numbers by PhreakOfTime · · Score: 1

      Do you generate a 'one-time' number for every purchase you make offline? Say at a local store down the street? Because you do realize that even though you dont hear it, a credit card machine uses a modem to connect to a central server, which more often than not WILL travel across the internet anyway.

      You dont like this? Awww...use cash or deal with it. Or if you simply have so much money that you think nobody can ever steal it all, continue with your head in the sand.And spare me the arguement of "I cant use cash for my order of nipple shaped salt and pepper shakers from a mail order company"

      Why is it when materialism gets all its wonderfull flaws pointed out, everything BUT materialism is to blame? STOP BUYING SO MUCH USELESS SHIT!

      -PhreakOfTime
    9. Re:Use one-time use numbers by kistel · · Score: 1

      Just curious: how does this work with online services? Say, applying for a membership? There you have no receipt and no "real" delivery.

    10. Re:Use one-time use numbers by jibs · · Score: 1

      Just don't get caught carrying too much cash. If you get caught with more than a hundred or two, you're suddenly a drug suspect, and your cash can be seized by someone like Amtrack (who splits it with the DEA). There's a push away from using cash, because Big Brother can't watch where your money's going. Incidently, because these things bother me, I specifically try to avoid using cards and always try to use cash instead.

    11. Re:Use one-time use numbers by Chris+Hiner · · Score: 2

      The merchant loses. The credit card companies keep their customer (the cardholder) happy, and basically don't care about the merchants.
      The merchant can try and collect the money owed via another method, but for small transactions, they usually just write it off.
      Here's a detailed explanation of the chargeback rules for one processor: http://www.dpicorp.com/docs/ChargebackDoc.PDF
      Pay attention to the parts that talk about E-Commerce, and Mail Order/Telephone Order (MO/TO). Many things require a customer signature... Like not refunding shipping/handling charges when the item is returned and such.

    12. Re:Use one-time use numbers by robertchin · · Score: 2

      They're not actually one time use, they can be used for up to one month from the time they are issued as many times as you want.

    13. Re:Use one-time use numbers by Necronomicant · · Score: 1

      American Express Private Payments is an excellent idea and I suppose it works most of the time. However I recently made an expensive purchase from an online retailer of DJ equipment; I used an AMEX private payments number that I funneled through Paypal, figuring that if I were defrauded I would have double protection - both Paypal and AMEX have "guarantees" against online fraud. Well guess what? My money got stolen. Paypal said that "yes, you are entitled to your money back, but only in the case that we recover the funds from the person who stole it, and we couldn't, so you can't have any money...sorry, have a nice day." Amex 'investigated' for 6 weeks, after which I got an email stating that Paypal was responsible for the fraud, not them, sorry...oh and here's interest on the amount you disputed for the time period in which we were investigating your claim.

      I suppose the moral of this story is: fraud protection is something that's promised (both Paypal and Amex prominently trumpet their "safety" and "guarantees") but when it comes down to the wire, you're on your own - at least that was my experience!

  10. vcade sucks by Anonymous Coward · · Score: 0

    http://www.vitalizeme.com/arcade

    it sucks!

  11. So the thieves have lost out this time by Lucky+Kevin · · Score: 1

    Since it was so obviously testing stolen credit card numbers one would hope that all the cards would be immediately cancelled.

    If so, the thieves must be kicking themselves for being so greedy.

    Although knowing the way that institutions work, I somehow doubt that that has happened yet! :-(

    --
    Kevin
    "It's not the cough that carries you off, it's the coffin they carry you off in" O. Nash
    1. Re:So the thieves have lost out this time by thogard · · Score: 1

      So what would you do if your on a trip to the middle of Africa and your bank cancled your card when all they would have to do is remove some transactions?

      This would be a great way to provide a denial of service attack on a major bank.

  12. Remember Maxus "The Credit Card Master" ? by unixmaster · · Score: 1

    Anyone remember him he had hacked the a cd reseller website ( cduniverse.com afaik ) and stole
    about 25,000 credit card numbers and publish them on the net!
    Check here for his page

    Though he never get caught....

    Related Links :
    http://www.internetnews.com/ec-news/article.php/4_ 278091
    http://www.wired.com/news/technology/0,1282,33539, 00.html

    --
    Never learn by your mistakes, if you do you may never dare to try again
    1. Re:Remember Maxus "The Credit Card Master" ? by IvyMike · · Score: 2

      I remember him: my number was one of the ones stolen from cduniverse. My card was cancelled, but they didn't tell me until I was at the front of a many-deep line at Best Buy. In fact, the clerk "called it in" and contacted Discover security, who then wanted to talk to me. When you're seventh in line, it's not moving, and the clerk and the customer are on the phone, now you know why. Sorry, I didn't enjoy it either.

      Ironically, my number was stolen and the card pre-emptivly cancelled for a second time just two weeks ago. Fortunately, through both incidents, I haven't had to pay a dime.

  13. Why weren't the numbers cosschecked with zip codes by HotNeedleOfInquiry · · Score: 1

    Online transaction systems should always be set up to require a zip code and decline the transaction if it's bad. This problem is just negligence on the part of the merchant.

    --
    "Eve of Destruction", it's not just for old hippies anymore...
  14. Not as brittle as you think by TheSHAD0W · · Score: 4, Informative

    If you'd read the article through, you would've seen that the merchant account was never credited with the $300K-plus authorized. The main worry is that now the criminals have a large number of valid card numbers; but all those numbers are on record and can be canceled, and new numbers issued. Transactions using those numbers can be traced.

    Admittedly the incident caused a lot of annoyance and no small expense for card issuers, and there are ways security could be improved, but in the end, the hack didn't cause a disaster.

    1. Re:Not as brittle as you think by CyberKnet · · Score: 4, Insightful

      the hack didn't cause a disaster... yet.
      Assuming they re-issie card numbers to the people affected.

      People who have to wait for a new card.

      People who might not be at liberty to pick it up (ie what if they were overseas, with a now defunct credit card, or worse, have to keep using a compromised credit card?.

      People who still have to look for erroneous charges to their old card.

      People who would then still have to re-instate any auto-debits they have charging to that card number.

      There was annoyance to more than just the card issuers... and it wasn't even the card issuers fault, they shouldn't have had the annoyance any more than the card owner!

      It's high time that credit card transaction processors were forced to pay up for the inconveniences as well as the charges they cause when their systems are breached.

      --
      Video meliora proboque deteriora sequor - Ovidius
    2. Re:Not as brittle as you think by TheSHAD0W · · Score: 2

      Sorry if I wasn't clear, I meant annoyance in general, not just to the card issuers. They did bear the burden of expense, though.

      And you're right; Mastivisa might decide not to cancel the old card numbers. Still, considering the banks would have to bear most of the burden of any false charges, they will probably do so.

    3. Re:Not as brittle as you think by demind · · Score: 1

      The company, Card Cops, has tried numerous times to turn these credit cards over to the respective credit card companies. The problem is that the credit card companies don't want them! Due to the cost of reissuing 60k+ credit cards, they would rather assume the fraud debt, passing the cost along to the merchants who take credit card transactions, as well as the average consumer. After all, not all of these cards will be used for an illegal purpose.

      This type of behavior won't change until the credit card companies change their systems, reengineering them for increased security and better verification procedures. They need to quit jerking their customers around and find effective solutions. The only people who suffer from this are the consumers and businesses; credit card companies will always make sure they are getting their share. It's up to the public to put pressure on these credit card companies to make effective changes.

    4. Re:Not as brittle as you think by LinuxHam · · Score: 2

      Nice rant, but FYI, Visa sends out a daily "compromised cards" list to all issuers. Its up to the issuers to do something about it. Wachovia immediately cancels all of their cards that turn up on the list. I know. It happened to me a week ago. So if you're not getting good protection, maybe you should switch issuers.

      --
      Intelligent Life on Earth
    5. Re:Not as brittle as you think by bastion_xx · · Score: 1

      Hot-card lists are one instrument for fighting fraud. Some companies, such as HNC (now owned by FairIssac) have some pretty sophisticated fraud monitoring capabilities.

  15. Well, obviously... by Anonymous Coward · · Score: 0

    They wouldn't be having these problems if they used linux and perl.

  16. Insurance by T-Kir · · Score: 3, Informative

    I was pissed off recently because I can't use my Switch (Debit Card) on Dabs, but looking at it realisticly, it makes sense because with most banking online in the UK, most (if not all)Credit Cards have insurance against online theft (wheras I don't think the Debit Cards have the same protection).

    But I know that isn't the point (relying on the insurance), because the systems (and banks) need to catch up with the standards that the internet/online world requires. Not only the banks have problems, but remember Amazon.com keeping quiet about major breaches of security and customers bank details being overly exposed... I never saw the image, but didn't someone modify their logo so that it said 'Shhhh!'?,

    Just my 2 fruadulently obtained cents (processed through 'Online Data Corp's credit card transaction processor).

    --
    Are you local? There's nothing for you here!
    1. Re:Insurance by Arimus · · Score: 1

      Actually I've got a Barclays Connect card, and when some little (*(* head went on a 2k spending spree with the card number Barclays phoned me, found out it was fraud refunded me the dosh and reissued my cards.

      So most bnanks debit cards are protected...

      --
      --- Users are like bacteria -> Each one causing a thousand tiny crises until the host finally gives up and dies.
    2. Re:Insurance by Anonymous Coward · · Score: 0

      Not in North America, though you Brits are apparently okay.

  17. Why I don't use credit cards on line period by Anonymous Coward · · Score: 0

    You'd think that Visa, MC, and other CC companies would come down hard (as in, put them out of business) on any business who's stupid enough to save CC # on an internet connected system!

    It doesn't matter if SSL protects your CC # on-route. The danger is saving them on systems, hooked to the internet.

    How long does it take to type in a CC #? Not very long. So there's no real need to save CC#s. Besides, knowing companies, they're CC# server databases are probably designed by MS.

    1. Re:Why I don't use credit cards on line period by KingAdrock · · Score: 1

      I agree with you that they probably shouldn't be stored on an internet connected system, but to do about recurring charges. If a company has a large subscriber base that gets charged monthly on their card. And those transactions are all processed over the Internet, they need to be stored on an Internet Connected system.

    2. Re:Why I don't use credit cards on line period by delysid-x · · Score: 1

      It's true! I've worked on a few backend systems there the management insisted on keeping credit card numbers for every transaction. It's only a matter of time before they get rooted and lose the database. Another reason why I use other people's credit cards to buy stuff online and just give them cash for it.

    3. Re:Why I don't use credit cards on line period by ShadowDrake · · Score: 1

      Not quite true. What stops you from putting the credit card info on a box on your INTERNAL network. Then the machine connected to the Internet can only pick the card numbers off through a set of constrained methods. I'm thinking either a system that logs every transaction with pertinent info (He's requesting the card number for site.com account No. 50601 with a 'send to' address of '550 Foo Street, Bazville') or one that just fails the request if it lacks correct tokens ("He wants the card number of Joe Blow, site.com account number 2606, but his account number is actually 5081-- fail the request and possibly log it!)

      --
      It's just like a fascist dictatorship, without the punctual rail service!
    4. Re:Why I don't use credit cards on line period by mwjlewis · · Score: 1
      Yes, but there is a cable connecting the Internet connected box to the internet, and there is a cable connecting the private box to the internet connected box, even if it is through 15 different firewalls, and proxies, and hidden behind all sorts of other "secure" crap. If someone wants it that bad, they WILL get through.

      Besides, who is going to stop the sysadmin(s) from going on a hellova shopping spree.

      --
      www.oobersworld.com - For those that ride.
  18. Not the way it works... by HotNeedleOfInquiry · · Score: 1

    They don't go after the thief first. The first thing they do is a chargeback to the merchant that accepted the bad card. Merchants have none of the legal protections of cardholders and end up eating the vast majority of fraudulant charges.

    --
    "Eve of Destruction", it's not just for old hippies anymore...
    1. Re:Not the way it works... by phorm · · Score: 1

      Yup, this I know. The last time I used chargeback, it was to a company that was dodging accepting my return on an invalid item (sent me the wrong one). They received the return product, but kept having "problems" returning my money. Eventually I got tired of waiting and had the Visa people deal with them, got my money back no problem.

      Of course when it's a thief charging the card then the company gets screwed, but I tend to use it in the case where I don't 100% trust the company to deliver a proper product or honor their return clauses.

  19. One good thing: It's been detected by AndersM · · Score: 2, Insightful

    OK, so the hackers now have a list of 60K credit cards that worked on this test. But the credit card company also has a list of credit cards tested by the hackers, right?

    It shouldn't take too long for the credit card company to block all those cards. Of course, they've got 60K pissed off customers whose cards will have to be replaced, and that's not going to be that cheap!

    --
    My opinions may have changed, but not the fact that I am right! =)
  20. VeriSign by joyoflinux · · Score: 1

    Yet another problem for Verisign. I wonder how this will affect their image...

  21. 2 Ways to make this less painful for you. by tcc · · Score: 3, Insightful

    Face it, most of us will never buy a 30,000$ piece of equipment on a e-commerce site. And even companies, that's why you have Purchase orders and/or accounts/checks. If you're crazy enough to buy that 30$ item or that 200$ basket with a GOLD Visa that has no protection, you're asking for trouble.

    The most basic way to protect yourself is to 1. You get a visa or mastercard with insurance/protection for that kind of fraud. If it's not available then go for a LOW limit on it, I did that with one, got about 700$ credit limit on it, I've taken the worst case scenario buying, more than that, if, let's say I would buy something for 2000$ off ebay, I'd simply send a cheque or if I don't trust the seller, I'll use an escrow service. For most e-commerce sites, 700$ for my personnal needs is okay, if I get frauded, it'll be ~500$ (balance) in the average, much less than if I'd use a 5K$ visa.

    Banks are to blame on this though, we are users, we pay good money and good interests for this service and even in recessions they are still the ones making the most money, so why can't they come up with a better system? I don't have to THINK about that system, someone there is paid to do exactly that. I saw a report on TV the other night about how easy it is to empty bank accounts if you only have an account number and the complete address of the account number's owner... I mean... come on... basic service here. I'd gladly take an extra step that could make it less convinient to get better protection, this kind of situation shouldn't happen.

    If you say "banks have nothing to do with E-merchants that don't protect their data" I'll say this: Banks indorectly or directly giving e-merchant status to people/companies, it's their responsibilities to make sure that their systems are safe and that their name won't be associated with being frauded to the bones. While I agree nothing is safe at 100%, there are some BASICS that should be covered, and the one in this article with over 100,000 queries is kinda OBVIOUS.

    I fear we'll see more and more of this since now everything is continuing to be programmed at a higher and higher level without really knowing the insides and completely trusting the source tools (.NET for example, makes everything so much easier, but you don't even have to be a good programmer to use this). if the command becomes "securecheckout(items,price) return total; Charge(inputcreditcard)" well, if you are a good programmer, you'll check that "charge" function and how it works, if you are like most programmers out there, on a rush with a crazy deadline, you won't bother or take the time, hense, this will happen more and more. (I won't get into the rushed/incomplete software developping as well we all know the effects of that).

    my .02

    --
    --- Metamoderating abusive downgraders since my 300th post.
    1. Re:2 Ways to make this less painful for you. by great+throwdini · · Score: 3, Informative

      If you're crazy enough to buy that 30$ item or that 200$ basket with a GOLD Visa that has no protection, you're asking for trouble. The most basic way to protect yourself is to [...] get a visa or mastercard with insurance/protection for that kind of fraud.

      No, the most basic form of protection is to not have a card at all. Seriously, though, as others have pointed out elsewhere, there are federal liability statues that limit fradulent purchase charges to, at most, $50. Enrolling in fraud protection programs offered by credit card companies it just not worth it -- over the lifetime of the card, balanced against the risk of a fraudulent charge appearing on your statement in excess of $50, you're paying for more than you're getting.

      Banks are to blame on this though[...]

      I suspect a fair amount of exaggeration here. I will agree that "bank cards" that act as credit accounts area danger. They are not subject to the same fraud protection that "true" credit accounts are. I wouldn't fault the banks for that headache, though, I'd blame consumers who flash them around without considering the consequences. Sometimes, I wonder whether VISA check cards and their ilk were such a good idea at all.

      Your points about the significance of proper software development are important. However, the issues aren't confined to "e-merchants", as brick and mortar merchants are quite open to credit fraud, too.

    2. Re:2 Ways to make this less painful for you. by GigsVT · · Score: 1

      excess of $50, you're paying for more than you're getting

      I've never heard of the CC company making anyone pay the $50 either. It's apparently almost always waived.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    3. Re:2 Ways to make this less painful for you. by dbarclay10 · · Score: 3, Insightful

      You already have fraud insurance. As has been pointed out at least two dozen times, it's require by law in almost every country.

      The rest of it is pretty silly. Credit cards are useful because you can use them lots of places. Banks simply can _not_ audit everybody's software. That's impossible. If they tried it, you'd pay way much higher interest than you do already on your credit card - as if it wasn't bad enough.

      It works fine as it stands. Somebody steals your credit card number, you don't pay a dime, the credit card company nails the company that was the root of the problem (the one with the security hole), and that's the end of it.

      --

      Barclay family motto:
      Aut agere aut mori.
      (Either action or death.)
    4. Re:2 Ways to make this less painful for you. by tringstad · · Score: 2

      I myself use a bank card as a form of protection for making online purchases. I transfer money into that checking account before immediately before making purchases, so if my number were ever to be stolen, it would just be rejected anyhow, as no funds are available unless I make them so.

      -Tommy

      --
      "I got a half gallon of Jack, and 2 dozen Ant Traps. I'm about to get wild." -me
    5. Re:2 Ways to make this less painful for you. by quintessent · · Score: 2

      See the previous post. You already have fraud proection.

    6. Re:2 Ways to make this less painful for you. by great+throwdini · · Score: 1

      See the previous post. You already have fraud protection.

      See my post. I obviously know that. If by "previous post" you mean the prior reply... I think the point that was being made was that even the $50 minimum is rarely (if ever) demanded. Note the word "either".

    7. Re:2 Ways to make this less painful for you. by theCoder · · Score: 2

      I wouldn't be too sure of that. A fried of mine once bought some stuff from an online retailer using a debit card. He had enough money in the account to cover the purchase, but the retailer screwed up and charged too much. The bank hit him with large overdraft fees, compounded by the fact that he didn't check his account status for a while after he had made the purchase. He had no idea anything was wrong until he got his banks statement showing the overdraft and all the fees. Fortunately, since it was the retailer's mistake, they paid the fees, but don't think that just because you don't have money in the account the bank won't take money out of it. Especially when they stand to make lots of money in fees.

      --
      "Save the whales, feed the hungry, free the mallocs" -- author unknown
    8. Re:2 Ways to make this less painful for you. by jonadab · · Score: 1

      > No, the most basic form of protection is to not have a card at all.

      Well, that's what I do. Of course, you can still be defrauded, but
      they have to convince _you_ to put a check in the mail. Actually,
      the most basic form of financial protection would be to have no
      financial dealings whatsoever... but that might be impractical.

      --
      Cut that out, or I will ship you to Norilsk in a box.
    9. Re:2 Ways to make this less painful for you. by thogard · · Score: 2

      So your trading 0 risk (or maybe $50) in exchange for all the risk of someone entering a wrong amount and this is a good idea?

      If someone hits your account (because of fraud, entering a wrong amount,...) then you get hit with bank fees for going over the amount. Every try to get thouse undone? With most large banks, you can't with debit cards or it will take far more time than its worth. Credit cards already put the risk on the bank (who pushes it on to the merchant).

      I've been hit by credit card fraud a few times over the past 15 years and my total time to deal with it was less than 5 minutes. A single mistake involing a debit card will take at least a few hours to clear up.

    10. Re:2 Ways to make this less painful for you. by thogard · · Score: 1

      The insurance isn't there because of the law, its there to get people to use their cards. Thats the same reason there is no minimum charge on Visa and MasterCard, they want to get you in the habbit of not having any cash on you at all so all yuor transactions go though their network and they get to take their tiny fraction of the cashflow.

    11. Re:2 Ways to make this less painful for you. by tringstad · · Score: 1

      Actually, I know first hand that this isn't a problem. If the money isn't there, the bank simply doesn't accept the charge. Perhaps this is because I actually use a Credit Union, and not a Bank. I know that the functioning of the 2 types of institutions is somehow different, although I do not know the details. Or perhaps it's because I'm not using a debit card, but have a Visa CheckCard.

      I do know however that my account will not go below zero, period.

      -Tommy

      --
      "I got a half gallon of Jack, and 2 dozen Ant Traps. I'm about to get wild." -me
    12. Re:2 Ways to make this less painful for you. by thogard · · Score: 1

      A Visa Check Card is a debit card and they still don't verify account balances on 100% of transactions (but its above the 99% range).

      Will you get billed a charge if a transaction would have dropped the balance below 0? I suspect you will unless its from an ATM.

  22. Stolen Credit Cards by smoondog · · Score: 3, Informative

    Why does /. always consider stolen credit card numbers a consumer/yro problem? Stolen numbers that are used are nearly always reimbursed by the company (debit cards are different, unless you know the rules, you shouldn't use them online).

    Big, enormous, credit card companies could make usage of credit cards more secure (and difficult) but they haven't because they probably don't want to do anything that will lower or hinder usage.

    Because these guys make an enormous amount of money from credit card interest, I don't think they will make any major changes anytime soon.

    -Sean

    1. Re:Stolen Credit Cards by eXtro · · Score: 1

      If somebody steals something from me its a consumer problem. It doesn't matter if I'm reimbersed or not, I'm still out something, even if its just time spent filing a report. Anybody who has homeowners insurance is also almost always reimbersed but nobody would argue that breaking and entering isn't a consumer problem.

      The credit card companies help create the problem of course, by making it easy to post fraudulent charges. At least Sears cuts out the middle man. They post fraudulent charges all by themselves.

    2. Re:Stolen Credit Cards by shoppa · · Score: 3, Informative
      Why does /. always consider stolen credit card numbers a consumer/yro problem? Stolen numbers that are used are nearly always reimbursed by the company

      Yeah, but it can be a bit of a pain. It takes at least a phone call, and in some cases it'll require cooperating with police, insurance companies, random companies you've never dealt with before but who lost money, and swearing affidavits, something that can require considerable time.

      It's also indicative of the poor security that many (most?) corporations give to personal data, which is a true "consumer/yro" issue.

    3. Re:Stolen Credit Cards by bastion_xx · · Score: 1

      Big, enormous, credit card companies could make usage of credit cards more secure (and difficult) but they haven't because they probably don't want to do anything that will lower or hinder usage.

      Actually the card associations have developed numerous security components to reduce fraud (fraud being bad for thieir brand and image).

      Lets star with the previosuly mentioned CVV2/CVC card ID numbers. Not part of the card number nor embossed. Give's assurance that the *physical* card was used for the transaction.

      Address verification service (AVS) matches cardholder billing or identified shipping addresses. Normally only used in N.A. and the U.K. (regional issues too).

      Then on to the good old chip cards. Europeans have seen these in use for some time now with Mondex, Maestro, Solo (I think), etc. Using SET or 3DSET, it allows the issuer to authenticate the card (via PKI technology).

      And we shouldn't forget SPA, 3DSPA, and other secure payment initiatives.

      Each one of these have a cost that the issuer (bank who 'issues' the card to the card holder), the merchant (be it retail or online), the acquirier (org who processes the card on behalf of a merchant) and the other entities involved. When a 3DSET implementation can easily cost an acquirer and issuer upwards of USD$250K, and it's only effective when *everyone* plays, you see where the reluctance comes from.

      What the card associations do is give better rates when these methods are used. In the payments industry, nothing is more of an incentive then money....

    4. Re:Stolen Credit Cards by Anonymous Coward · · Score: 0

      Chip card fruad is already about 10 times higher than mag card fraud.

    5. Re:Stolen Credit Cards by Firethorn · · Score: 1

      It takes at least a phone call

      Nope, it takes at least a letter. A phone call can't really be proved (by you). A letter is what's required for notification by law. I sent a letter out when my card was compromised. Discover actually gave out my number to the wife of a guy with my same name. Never had to pay beyond the ~50 cents the letter/paper/stamp. But send a letter!

      --
      I don't read AC A human right
  23. Quote by Kevin+Stevens · · Score: 2, Interesting

    "You've generated 140,000 charges, thats more than your normal volume."

    Hmm... Would you expect a store to want to deliberately shut down its systems because it is getting too much business? I mean what if slashdot had given them a posting about some great new product they had, or cnn.com, or any large media outlet. Can you really expect a merchant to build in a shutdown to its system on the extremely small chance that some hacker is going to use their site as a testbed, and potentially lose millions of dollars in sales? I do not think you can really blame the system here, for either its lack of foresight, or lets say they did forsee this scenario, or its unwillingness to refuse lots of orders. The article was kind of sparse on details but I am guessing this was an all at once kind of transaction, and even if there was some kind of alert sounded, that by the time anyone realized what was going on, the transactions would have taken place already. The passwords, while a little on the weak side, did contain a mixture of letters and numbers, and I am going to go under the assumption that the number was randomly generated. I dont think you can really place much blame on the merchant here- Could their security have been made stronger? Yes. Would stronger security have even prevented the event? Maybe.

    1. Re:Quote by netsharc · · Score: 2

      The shut-down system doesn't need to be so drastic that it prevents any purchase to be made/money to be credited to the seller, it could just trigger a warning, keep recording transactions the CC-users have made, but warn the appropriate folks that an unusually high volume is happening, and to have a look if it's something evil or just hundreds of yuppy kids excited about Segway being finally released.

      --
      What time is it/will be over there? Check with my iPhone app!
    2. Re:Quote by Tet · · Score: 2
      "You've generated 140,000 charges, thats more than your normal volume."

      Hmm... Would you expect a store to want to deliberately shut down its systems because it is getting too much business?

      Yes, I would, because that's almost guaranteed to be fraudulent use, and it's a pain in the ass for the store to have to clear up the resulting mess. But apart from that, I wouldn't expect the *store* to do it anyway. I'd expect the card processor (First Data or similar) to do it. I work for a UK based credit card, and we *do* have systems in place to check for abnormal usage (although I don't know if they'd have helped in this case -- they certainly pick up unusual patterns per card, but this was only one transaction per card). I'd hope that FDE have similar checking, but I don't know for sure. I'd assumed it was routine, but found out it wasn't when my girlfriend's card was cloned. Sure, her bank eventually refunded the fraudulent transactions, but made no attempt to stop them in the first place. From speaking to our fraud people, it seems it's up to the individual issuer whether or not they do it.

      --
      "The invisible and the non-existent look very much alike." -- Delos B. McKown
    3. Re:Quote by Zeinfeld · · Score: 2
      The shut-down system doesn't need to be so drastic that it prevents any purchase to be made/money to be credited to the seller, it could just trigger a warning, keep recording transactions the CC-users have made, but warn the appropriate folks that an unusually high volume is happening, and to have a look if it's something evil or just hundreds of yuppy kids excited about Segway being finally released.

      That is exactly what happened.

      Velocity checks are the primary responsibility of the merchant acquirer. The gateway merely secures the connection to the merchant acquirer system.

      If you have a sudden vast number of bogus transactions go through then warning lights are going to go on. However that does not mean that the system is going to shut off the service.

      If the bad guys have hit you with 1000 charges of which 60% were blocked cards you are going to want the connection to continue as long as possible so you can mark the other 40% of the cards as probably compromised. If you have the capability you would probably like to do a network trace and call in the cops. However that type of thing is difficult to set up on the fly. Most card scammers do not do anything so conveniently obvious.

      The main protection built in against this type of fraud is that the merchant does not get paid straight away. There is no real point in verifying so many card numbers in a way that is so obvious that it causes the cards that verify to be cancelled.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
  24. Now isn't this... by URoRRuRRR · · Score: 0, Troll

    Now isn't this the first time that a credit card # has been stolen from a website and used that we know of?

    With the ratio of transactions to thefts, net commerce is still reallllly safe. Unfortunately, things like this will be blown up so those who are holding back won't jump on board.

    --
    "Oh no, 3 horny women and only 2 condoms...Thank god I read slashdot"
    1. Re:Now isn't this... by Anonymous Coward · · Score: 0

      damn sand people, dont understand how the non tatooine CC industry works

  25. Funny... by mtrupe · · Score: 2, Insightful

    I've never had a fear of credit card theft.
    1. I can dispute charges (I suppose you can't do this with all credit card companies).
    2. They ALWAYS call me if there is any "suspicious activity" on my card.

    There have been times when I used my card 5 times in a single day, and of course the call me to make sure its all legitimate. I guess I don't know if all credit card companies extend such benefits to the customers, but my cards always have (Platinum, gold, and even those crappy ones you get in college when all you really wanted was a candy bar.)

    Granted, this does not excuse sloppy software and ISP's leaving our credit card numbers exposed to the world, but it does increase my confidence in my credit card.

    1. Re:Funny... by Anonymous Coward · · Score: 0

      My activity is such that I have to keep telling my credit card companies to stop calling to verify charges. I go for a couple months getting gas and maybe food with it, then out of the blue charge $400 for college textbooks, then a week later $2000 for a laptop, etc. It gets fucking annoying getting those calls, because I am NEVER EVER HOME and have to call them back. Then their call center puts me on FUCKING HOLD because they don't like my fucking spending habits. I fucking hate having to tell them to stop calling me, because I check my statement online at least once a week to check for fraudulent charges.

    2. Re:Funny... by archen · · Score: 1

      Strange that I get those calls too. I don't know how far they think someone would get with my card anyway, since I only have a $500 limit.

    3. Re:Funny... by Jucius+Maximus · · Score: 2
      "They ALWAYS call me if there is any "suspicious activity" on my card.

      There have been times when I used my card 5 times in a single day, and of course the call me to make sure its all legitimate. I guess I don't know if all credit card companies extend such benefits to the customers, but my cards always have (Platinum, gold, and even those crappy ones you get in college when all you really wanted was a candy bar.)"


      I don't know either, but my Canadian student visa card from my bank with a relatively low spending limit gets this protection. Just about 3 weeks ago I got a call from the bank telling me they had cancelled my card due to suspicious activity (passed through an unauthorised scanner) and were sending me a new one. They went through the last few charges on the phone with me and everything seemed in order.

      Strangely enough, a few weeks earlier the same thing happenned to my dad with his card provided from the same bank.

      But still, it was good for piece of mind, and for knowing that the number for the card I had use in many (SSL secured) online transactions was now useless to any potential fraudsters.

      I don't want to give out who my credit card issuer in a public forum but e-mail me if you are interested in getting such a thing for yourself and I will tell you which bank it is.

  26. Show me where... by anthony_dipierro · · Score: 2

    it says that I am responsible for unauthorized charges and I'll start caring.

  27. Re:Why weren't the numbers cosschecked with zip co by delysid-x · · Score: 1

    If you're going to steal a database of credit card numbers, it'll probably have the zip code in the records. It's not likely these guys are checking 100,000+ credit card numbers they got off used credit carbons.

  28. Not always true... by singularity · · Score: 5, Interesting

    I used to work at a small video rental chain (nine stores) in the corporate office/warehouse.

    Each year, we would have a huge warehouse sale. We would gather about 10,000 previewed VHS tapes and sell them for anywhere from $1 up to $10. There were some really great deals.

    Anyway, since the warehouse was actually behind and attached to one of the stores, we would just run one of the telephone lines and charge machines to the warehouse.

    During that weekend, we would see tens of thousands of dollars in transactions, up from the normal activity on our account, usually measured in the hundreds of dollars a day in charges.

    Each year we were called by the authorizing agent during the sale to make sure the sales were not fraudulent. In addition, one year we had to show a random sampling of the signed receipt copies from the sales.

    I find it strange that the credit card company did not look into the matter any quicker than it did.

    --
    - (c) 2018 Hank Zimmerman
    1. Re:Not always true... by truesaer · · Score: 1

      The CC companies do some strange checking on individual cards too. When I was in High School my parents and my brother and I all had cards on the same account. Once they froze the cards because too much was charged in one day. But another time we all happened to be charging things on the same day in 4 different countries and there was no problem at all! (Costa Rica, Spain, US, Canada). I guess it makes sense that a stolen card would be used in the same location, but it seems like it would be strange to have them going in 4 countries too...

  29. So whose fault is it? by Overcoat · · Score: 1
    Spitfire, a small e-commerce company that generates five to 30 transactions a day, suddenly was deluged with (62,000!) credit card authorizations.

    Damn. And nobody noticed until irate customers started calling? Who dropped the ball here? Presumably Spitfire is ultimately responsible for not paying attention to the transactions through their own website, but I imagine Online Data comes in for some of the blame, since they were actually processing the payments. Interesting to see where the most fingers end up pointing (probably depends on who has the best legal department).

    Also: In a situation like this, is Verisgn obligated to contact 62,000 credit card holders to warn them about a possible fraudulent transaction using their card?

  30. Re:Why weren't the numbers cosschecked with zip co by bobyrne · · Score: 1
    You assume that all transactions can be matched with ZIP codes. Here in .ie ZIP codes mostly do not apply.
    Dublin has single or double char postal areas. Outside the city there is no concept of a postcode.

    I dare say there are a large number of other places that have credit card holders but no ZIP codes.

  31. 62000 Disputed Charges = Merchant DOS by Anonymous Coward · · Score: 0

    Assumably, Verisign and the reseller were able to clean up the merchant's account, at least I hope so.

    A customer chargeback from a disputed charge is an automatic ding against the merchant, both in status and $$$. Too many chargebacks, Visa/MC will shut you off. Plus, they run the merchant about $35 a pop -- which is never refunded if the dispute goes in the merchant's favor.

    Just dripping a few fraudulent charges per day into a small retailer could put them out of business!

  32. Where were the velocity controls? by witten · · Score: 5, Interesting

    I work for TrustCommerce, a credit card processing gateway that just happens to compete with Verisign, the gateway mentioned in this article. What I want to know is why the Verisign rep said nothing about the velocity controls that should have been in place on the account in question. Velocity controls work like this: If a merchant goes over a certain number of transactions per day or per card, no more transactions are let through. The whole point of these controls are to prevent exactly this sort of basic fraud from occurring in the first place.

  33. Want to scare yourself sometime? by sterno · · Score: 5, Interesting

    Go on-line to your favorite search engine and do a search for information about how to encrypt credit card transmissions using SSL. You will find a ton of useful information and hordes of people wanting to sell you certificates for your servers.

    Now, go on-line and try to find information about STORING credit cards. There's very little in the way of useful information on how to do this securely. Most of the good security people simply advise not doing at all. In spite of that many on-line businesses are doing credit card storage and you quickly get the sense that few of them have any idea how to store this information in a secure way.

    --
    This sig has been temporarily disconnected or is no longer in service
    1. Re:Want to scare yourself sometime? by IIRCAFAIKIANAL · · Score: 2

      Nuts, you beat me to it :)

      That's right, online merchants should never store a CC number and I won't shop anyplace that does (not that I shop online - or over the phone either).

      Incidently (so I don't get modded redundant) do online merchants use the 3 digit security number on the back of cards? I'm Canadian and in order to check my balance, etc, online with my CC I have to use it when I login (well, I did until they moved to a more secure password protected security model).
      Is that 3 digit code a Canadian thing or is it global?

      --
      Robots are everywhere, and they eat old people's medicine for fuel.
    2. Re:Want to scare yourself sometime? by sterno · · Score: 1

      It's global. Some merchants require it, some don't.

      --
      This sig has been temporarily disconnected or is no longer in service
    3. Re:Want to scare yourself sometime? by csnydermvpsoft · · Score: 1

      I have the three-digit code on the back of my business Visa card. I'm in the US. The only time I've used it, however, is when I renew domains with Gandi (a French company), whose bank requires it.

    4. Re:Want to scare yourself sometime? by bastion_xx · · Score: 1

      Incidently (so I don't get modded redundant) do online merchants use the 3 digit security number on the back of cards? I'm Canadian and in order to check my balance, etc, online with my CC I have to use it when I login (well, I did until they moved to a more secure password protected security model).
      Is that 3 digit code a Canadian thing or is it global?


      Verisign does have that option. When renewing some domains, I had to provide the CVC2 number and billing address. Since it was my corporte card, and seeing that we get our bills hand delivered from the bank (we're in the credit card biz), the address of "Deliver by hand" didn't match up with the address check.

      Good ol' Verisign kept resubmitting the transaction until the fraud system at the bank auto-crapped my card.

  34. That's one reason. by Krapangor · · Score: 2

    why I don't own a credit card.
    The numbers get stolen all the time and abused and they charge you for things you haven't bought like expensive cars, tall buildings and anti-tank missiles. And then you get into trouble.
    The other reason why I don't own such a silly credit card is only known to the credit card companies, which won't tell me.

    --
    Owner of a Mensa membership card.
  35. Why is this so difficult? by Oliver+Defacszio · · Score: 1
    We can put a man on the moon and yet still can't come up with a means of buying things online that aren't --

    a) far too convoluted and insecure (Paypal)
    b) not convoluted and insecure (everything else)

    You know, I keep hearing the endless screaming matches over the direction of the Internet -- either a free exchange of information as originally intended or as a capitalist haven as has more recently been the goal. Well, kids, things have moved about ten light years from the communal dreamscape envisioned by the original developers and, as demonstrated by this most recent theft of CC numbers, is about the same distance from the global mall imagined by about sixty million marketing majors named "Leif". What does that say? The Internet doesn't actually do anything well right now. Isn't that something?

    --

    -
    Inventor of the term 'pardon my French'.
    1. Re:Why is this so difficult? by keller · · Score: 1
      We can put a man on the moon and yet still can't...


      Anybody else out there tired of hearing this phrase? Putting a man on the moon is NOT comparable to stuff like making easy/secure on-line transactions secure or geting windows users to switch or cooking without messing up the entire kitchen!


      This is not Rocket Science, putting a man on the moon is!!!

      --

      Enig? Det alt for hot det smor!

  36. New Scams, Old Scams by shepd · · Score: 2

    Heh... want to talk about credit card fraud?

    The place I work at (which I'm not going to disclose right now) asked us for:

    - Rent receipts
    - My financial breakdown
    - Cost of schooling
    - Credit Card receipts

    on our job application, so that I can "prove" I need the job badly enough (it's a student job, partly paid for by gov't wages).

    How's that for fraudulent? I'd sue, but I don't think I'd win (the place I'm working for is pretty damn big). Ho hum.

    Needless to say, they're not getting the receipts until the talk to me personally. Hasn't been a problem yet.

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    1. Re:New Scams, Old Scams by letxa2000 · · Score: 1
      The place I work at (which I'm not going to disclose right now) asked us for:
      - Rent receipts
      - My financial breakdown
      - Cost of schooling
      - Credit Card receipts

      You should sue them. If not, at the very least report them to the labor department of your state.

      When applying for a job I don't even give them my salary history. What I earned in the past is irrelevant to how much I'm worth now. And what my living expenses are are completely irrelevant. What's important is that the company is comfortable paying me what I'm asking, and that I'm comfortable being paid that. If I have less expenses then my coworker that doesn't mean I should earn less.

      This is the kind of thing you should reject immediately. Find a different job.

    2. Re:New Scams, Old Scams by hector031 · · Score: 1

      Suing them wouldn't do any good. This is for a student job. They have the right to check on the financial history. If the studentA doesn't need the money as studentB needs it, then studentB will get the job. That's just the way it is when it's a gov't funded school job.

  37. how long would it take? by Nf1nk · · Score: 2, Interesting

    A 400 mhz machine used as a server can handle 50-60 simultanious connections (thats what I have, thats what I can handle I pray I don't get slashdotted and I don't post links to my site), A commercial ebusiness should have dozens of time the capicity of me. so lets go with math time

    lets just say they can handle 100 transactions a second (not unreasonable) then all 140000 transaction could happen in 23 minutes,

    so lets say a computer flagged unusual activity and after 40000 transactions it would still take a t least fifteen minutes for the guy who saw the flag to ask his manager what he should do about it and make the call, by that timeit could be over.

    This could happen much faster than the video stores big business day.

    --
    I used to have a cool sig, back when I cared
  38. It goes on your credit record by Anonymous Coward · · Score: 2, Informative

    False chargest that are later cancelled still show up on your credit record, with notes explaining the situations. As anyone who has worked with databases will understood, these records are then queried in credit checks with queries that do not have a human's ability to understand that the credit charge was bogus.

    Therefore until the record has to be removed by law, your credit record can be hosed. And since nothing was actually stolen from you, if the credit card company chooses not to pursue (which from their point of view is a risk/reward issue involving the amount that a lawsuit would cost), you have no standing to sue about it.

    The same thing happens with identity fraud, but tends to be larger because they can rack up quite the bill before anyone figures out that you don't live at the black hole that the bills are going to.

    For more see Database Nation.

  39. Does anyone else find it incredibly ironic... by tlambert · · Score: 3, Insightful

    Does anyone else find it incredibly ironic that Verisign is blaming Online Data for assinging weak passwords instead of strong passwords, and Online Data is blaming merchants for not changing their passwords?

    Online Data, the payment processor, is a reseller of Verisign credit card gateway services.

    And Verisign sells digital certificates, which provide authentication, identification, and non-repudiation of data signed with those certificates.

    And yet they are relying on passwords, rather than requiring the use of an X.509 certificate for an established security association, so that no client machines other than the ones owned by the merchants themselves can be used to make credit card authorization requests.

    And each of these people *has* a certificate in hand, since they have to have one to run an HTTPS (SSL based) server in the first place!

    That's a bit like the U.S. Marines deciding to hire school crossing guards to provide the security for Fort Knox, isn't it?

    And now they are blaming people for not hiring the right school crossing guards, or not firing olld school crossing guards, and hiring different ones "often enough"...

    -- Terry

  40. Hello Captain Obvious - It's a honeypot account by Anonymous Coward · · Score: 0

    It's a honeypot account, a functioning decoy. and a good way to control one's own spending habits too.

  41. Citibank also has this by Anonymous Coward · · Score: 0

    Opens up when you want an online purchase.

  42. Re:Why weren't the numbers cosschecked with zip co by HotNeedleOfInquiry · · Score: 1

    I know. My company does 30 percent overseas sales. Nonetheless, a zip code verification should be done on *automated* credit card transactions. If the zip code fails, a human can look at the transaction and decide whether or not to override it.

    --
    "Eve of Destruction", it's not just for old hippies anymore...
  43. I know what happened... by SmittyTheBold · · Score: 2

    It's all 'cause they Freed Kevin. It's the only possibility.

    --
    ± 29 dB
  44. Passport by javacowboy · · Score: 2, Funny

    Time to sign up with Microsoft Passport. At least then, I'll know my credit card information will be safe :)

    --
    This space left intentionally blank.
    1. Re:Passport by Anonymous Coward · · Score: 0

      why is this funny? it's true.

    2. Re:Passport by Anonymous Coward · · Score: 0

      wasn't passport hacked recently?

  45. Re:Why weren't the numbers cosschecked with zip co by meatpopcicle · · Score: 1

    What do you think that there is a standard zipcode system? Think again. If they can get your card# surely they can get this too.

    There is no such thing as security these days.

    If you can prove that you weren't in El Paso that day then the Credit Card Co. is SOL!

    --
    "You're on my side and the dark side, like Lando Calrissian?" --Gimpy, Undergrads
  46. Yes. by mindstrm · · Score: 2

    And once again, this is a problem for Visa, not for me.

    The onus is on the merchant to PROVE that I authorized those charges, and not the other way around. It SHOULD be like this on every other visa card issuer out there. If it's not, change (i'd be surprised)

    IF you see a charge on your card that isn't yours, a single phone call is all that should be required to get rid of it.

    WE have to remember, the credit card is the property of the issuer, not the holder. The money was not stolen from you, it was stolen from VISA.

    1. Re:Yes. by rela · · Score: 1

      Actually, no. The merchant gets paid. Even if there's no money in your account/credit line, the bank has to pay the merchant. So ultimately, the bank will take the loss if it can't recover the money.

    2. Re:Yes. by Anonymous Coward · · Score: 0

      sorry, you're wrong. I'm a small merchant and if the card issuer says it was a fraudulent charge, not only am I out the money, I am also out the stolen product. and that is from in-store sales since I don't sell online yet...

      sucks to be in retail....

    3. Re:Yes. by mindstrm · · Score: 2

      Not sure where you heard that.. unless we have different definitions of 'merchant'.

      If you sell widgets, and you take payment by visa, and the cardholder says "I never authorized that charge", YOU don't get paid, unless YOU can prove that the charge you put through the system was authorized.

  47. a 3rd cent, maybe 4 by mindstrm · · Score: 2

    Credit cards are an entirely different matter than debit cards like switch.

    Credit cards don't *NEED* insurance against online theft usually... fraudulent charges are NOT your responsbility, PERIOD.

    It is the responsbility of the merchants to ensure that transactions are legit, or they lose out, not you.

    A single call from a cardholder declaring a transaction as unauthorized is all it takes to get you off the hook for the cash. They will investigate, of course, but the onus is heavily on the merchant to prove he had authorization to make the charge.

  48. They weren't stolen. by Stiletto · · Score: 2

    The credit card numbers weren't STOLEN. They were COPIED. Information wants to be free! Oh wait, this argument only applies to music, movies and software...

    1. Re:They weren't stolen. by Anonymous Coward · · Score: 0

      Nice post! But seriously, what was stolen? Money.

  49. what we've learnt by Anonymous Coward · · Score: 0

    1. read this article
    2. ???
    3. profit!

  50. How hard is it to make an idiot proof system? by forgoil · · Score: 2

    First of all, stop this whole credit card business on the net. It is WAY dumb to have a stupid little code and an expiery (sp?) as the only thing identifing you.

    Here is an example:

    Have an ID system a la passport (preferably a company with no other interests at hand other than providing this service and high security). Now I can identify myself.

    I login to shop.on.the.net and register myself (I let them know who I am), I can set what kind of news I want, and I can shop for stuff. Goodie. I choose to buy thing A, thing B, and thing Q, and I press "ORDER".

    Now I have to log into my bang account, here I see that shop.on.the.net wants $XXX from me, and I say "yes I would like that". Now you have had two different systems that had to be broken before you can hack it.

    Now what happens is that the order is sent to one of a few addresses that I have registered at my bank, no other addresses will be sent to. There is also a mentioning on my pages on the banks site of where it was sent.

    Now, this system would not be hard to use (probably would take less time to order than for me to write this down for you), and it could probably be improved upon further, in terms of ease of use and security. And it is surely much better than a system with a stupid number and almost no control over it.

    1. Re:How hard is it to make an idiot proof system? by bastion_xx · · Score: 1

      Oh, you mean like UCAF/SPA????

    2. Re:How hard is it to make an idiot proof system? by buss_error · · Score: 2
      Here is an example:

      OK, don't take this criticism personally. Here it is:
      Quit spouting off solving the problems of the world without first taking a small look at the problems and the consequences of the solution.

      Merchants won't like this system. You keep forgetting that if your great aunt Tilly would be confused, no merchant will touch it.

      Second, the merchants will see this as "taking control away" from them. Never mind that it isn't, that's how they will see it.

      Third, Visa/Master Card won't like this system. It will cut down fraud, which is one of the items they roll out when accused of usury. "All that fraud going on, we have to make more money!". Also, Visa, and Master Card won't like it because it will take some control away from them. You are talking a second level of control here, and controlling the card is what the issuer does.

      Fourth, Visa/Master Card will really hate it because it puts the authorizing company in line for some of the commission, and none of the charge backs.

      Over all, it's not a bad idea, just one that will never be put in place. I've been involved (indirectly, getting asked "can we do..." kind of things) with a few round table discussions on this. Bottom line, they don't want to change anything because there is no or negitive incentive to do so.

      Amex used to generate a kind of sub-credit-card number for their customers, but I haven't seen it lately. They used to generate a one-time number with a specific credit limit you selected. The first time the number is used is the last time it's good. That worked well because people didn't have too much to do to make it work. On the other hand, you had to dial a number or visit a web site to set up a sub-number before you could purchase anything.

      --
      Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
    3. Re:How hard is it to make an idiot proof system? by Anonymous Coward · · Score: 0

      Don't forget the other problems with his scheme.

      My purchasing something online requires that both the merchant's web site AND my bank's web site are working when I want to buy.

      Even worse, from a merchant's perspective, the transactions have to wait for additional verification before he can "officially" make the sale. A slow verification too, since the customer has to post it to the bank.

      A transaction currently is either new, approved, or declined. With that scheme, the merchant will have to add more status flags.

  51. Embossed Cards by bastion_xx · · Score: 1

    Ever wonder why stores take an imprint of your card? In looking up the rules for both MasterCard and Visa, this gives a lot of support to the merchant in case of a chargeback.

    Merchants defintely have different internal policies for verifying the card and cardholder. At the low end of the scale (most stores), the card isn't even looked at, returned before you sign, etc.

    In Atlanta, the CompUSA's require photo id. At the local Apple store, you have to take the ID out of your wallet.

    Get too many chargebacks as a merchant, and notice just how high your "discount fee" (percentage paid to the acquirer) can get. Plus the per item chargeback fees too (upwards of $50-100 *per item*).

  52. Re:Why weren't the numbers cosschecked with zip co by Anonymous Coward · · Score: 0

    Its easy to find credit card numbers with CV2 and zip information.

  53. Not news. by fire-eyes · · Score: 1

    Big deal, many of us know how easy it is to kiddie a credit card or 100,000.

    Sure glad I don't have one.

    Suckers!

    --
    -- Note: If you don't agree with me, don't bother replying. I won't read it.
  54. Could be because by mindstrm · · Score: 2

    on many cards, the $50 limitation is only if your CARD is used fraudulently... as in, someone steals it and uses it without your permission.

    If you read most contracts, you will find you have zero liability if someone scams your number somehow and uses it.

    1. Re:Could be because by swv3752 · · Score: 1

      Wrongo. It does not matter how your number is obtained, if someone uses your account fraudlently, you are not responsible except for perhaps $50.

      --
      Just a Tuna in the Sea of Life
    2. Re:Could be because by Zeinfeld · · Score: 2
      on many cards, the $50 limitation is only if your CARD is used fraudulently... as in, someone steals it and uses it without your permission.

      No, it is only if there is a signature that the $50 deductable applies. If it is a MOTO transaction the deductable is ZERO, you are covered in full.

      I don't see the point in the scam. While the scam artist now knows that the 60K cards were valid he has tipped off the card companies to the fact the numbers have been stolen.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
  55. I'm sure others will point it out.. by mindstrm · · Score: 2

    but you don't HAVE to "buy" protection from this kind of fraud; at least in Canada & the US, it is federally guaranteed.

    You are not responsible for fraudulent use of your card. Period. At all. In any way.
    The only way you ARE responsible is usually for up to $50 IF THE CARD ITSELF IS STOLEN., and that's only if the charges happen before you report the card as stolen.

    Merchants are hte ones who get stung when cards are used fraudulently, not visa, and not the cardholder.

  56. Just a short comment... by NNland · · Score: 1

    Where are all the server logs?

    Shouldn't there be a record of where all this was starting from?

    Worst-case you can trace it to a hacked gateway or proxy and fix it.

    Just a thought...you know...logs.

    - Josiah

  57. Ooohhh... credit card inspector by schlach · · Score: 2

    I thought this story was gonna be about a website where you could test the "validity" of your credit card by typing in the number and waiting for the results...

    Obligatory Simpsons reference:

    Snake: "OOhhhh.. wallet inspector."
    Nerds: "I think everything's in order." (hand over wallets)
    Snake: "I can't believe that worked."

    1. Re:Ooohhh... credit card inspector by Kredal · · Score: 2

      Kinda like the banner on my webpage (www.kredal.com)?

      --
      Whoever stated that signature sizes should be limited to one hundred and twenty characters can just go ahead and kiss my
    2. Re:Ooohhh... credit card inspector by schlach · · Score: 1

      Haha. *Exactly* like the banner on your webpage =)

  58. send an email/page by Anonymous Coward · · Score: 0


    i wonder why the credit card companies don't just send users an email/pager message showing the balance used when the card is charged, rather than sending them all in an end-of-month statement.

    1. Re:send an email/page by WeedMonkey · · Score: 1
  59. and it will happen again, duh. by twitter · · Score: 2

    What else would Online Data be running? Duh, the validation sofware saw nothing unusual in 140,000 $5.07 transactions? OK. Here, Mr. Vendor, just use this super secret closed software that we promisse will be safe and secrure because no one has ever auditied or validated it. Weeee! Another fine "product" to run on the world's most secure platform.

    --

    Friends don't help friends install M$ junk.

  60. blame the user! by twitter · · Score: 2
    Oh yes! This is so typical! Reading further into the MSNBC article we see the usual M$ respone, blame the user:

    While Verisign actually performed the authorizations, Dunne blamed the reseller, Online Data, for the incident. She said the company issued poor passwords to its customers.

    "We encourage resellers to assign strong passwords. The issue here appears to be the nature of passwords assigned to merchants," she said.

    But Rante said the merchant was to blame for not changing its password often enough.

    "All of us need to change our passwords," Rante said. "We issue a starter password just like most companies do. We strongly urge the merchant to go in and change their password. This merchant failed to change their password and they were hacked.

    So remember that kiddies, you are RESPONSIBLE for your password and any foul deed commited when someone breaks the crummy buggy crap software that accepts it! So clueless. The software was inadequate and those inadequacies obviously aided criminals. The criminal is at fault, but the maker of the software deserves blame for protecting against an obvious event.

    Business at the speed of stupid.

    --

    Friends don't help friends install M$ junk.

  61. With a $200 limit, what's to lose? by bluhatter · · Score: 0
    Perhaps a new CPU or a pair of descent speakers... But when they want to sell me fraud protection for a $200 limit card -- I merely chuckle.

    Hmm... Here's a copy of a certain email I got a while back that seemed fishy.

    On the authentication page, you will be requested to enter a password. Your password is:

    -First initial of the primary accountholder's first name
    - First initial of the primary accountholder's last name
    - Last 4 digits of the primary accountholder's Social Security Number
    - Last 2 digits of the primary accountholder's birth year



    All this for testing validity? And why send it after I've already been using the card for three months? Hmm...
    --


    bluHatter
  62. Nothing special here -- the banks *don't care* by Anonymous Coward · · Score: 0

    What consistently amazes me is that the banks just don't care about security until their noses are rubbed in it. An example of this came some time ago when I was implementing a merchant account reconciliation for a customer. We did not need the bank to provide us with the credit card numbers -- just the amount of each transaction and our internally generated transaction identifiers we initially sent them. Naturally, they had the brass balls to charge us extra for this precaution that would have saved both our asses in the event a hacker got a copy of the plaintext reconciliation data. Something this basic ought to be standard operating procedure.

  63. Both sites are running IIS on Windows... by SysKoll · · Score: 2

    Geez, I wonder how the Online Data Corp web site got hacked so easily... Let's see on Netcraft...

    Yep, "The site www.onlinedatacorp.com is running Microsoft-IIS/5.0 on Windows 2000" (and with an uptime of less than a day at that).

    And what about the vendor with a guessed password? Netcraft it again... You, ahem, guessed it: The site TalkingTP.com is running Microsoft-IIS/5.0 on Windows 2000.

    I dunno about you, but whenever I see a web page with the magical .asp suffix, I carefully avoid to even turn on cookies. Much less give them my name and CC number. Because I know that it's only a question of time before they get hacked, owner and stripped from their customer files.

    -- SysKoll
    --

    --
    Mad science! Robots! Underwear! Cute girls! Full comic online! http://www.girlgeniusonline.com/

    1. Re:Both sites are running IIS on Windows... by Anonymous Coward · · Score: 0

      and guess what www.cduniverse.com, who lost many
      thousands of other credit card numbers runs?
      Microsoft-IIS/4.0
      Maybe it is a good idea to check out what a site
      runs before you give 'em your credit card number.

  64. Remember Gates and Viagra? by Master+of+Transhuman · · Score: 1

    The kid that broke into MSN, hacked Gates' credit card number and ordered a shipment of Viagra sent to Gates paid for with his own credit card?

    Much more amusing than this...

    Rutger Hauer playing a sort of Carlos the Jackal terrorist in the movie "Nighthawks" used to call people over the phone before he blew something up and say, "Remember - there is no security!"

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  65. VISA-MC doesn't care by nasproduct · · Score: 1

    The biggest lie is that the credit card companies eat these losses. It is often the merchant who gets nailed. I lost 5 grand last year when I sold some equipment to someone with a stolen credit card. Chase Manhattan and Cardservice said: yes, it was a fraud and forgery, and we gave you an approval, but f@ck you anyway. The money was removed from my account, never to be seen again.

  66. Card numbers by SignoffTheSourcerer · · Score: 1

    Who on earth would really bother going after card numbers (except for making a fuss)? The thing to go after is the DES key used to make real cards (cracking here is useless as most of the data is discarded, except the PIN offset). I almost got them once, but disassembling 8051 code and dragging around hardware for retrival of the key from CMOSRAM on the thing (old-time Wayne-Dresser card reader, that works offline, had keys, and strapped down so that the memory-clear security features was disabled), while on the run from the cops didn't help my effort, had to give up after a week or so.

    --
    Ordo Militum Unix.
    1. Re:Card numbers by Anonymous Coward · · Score: 0

      easy:
      iron filings, alcohol.

  67. Take it all the way by Meffan · · Score: 1
    Like the guy above me said, don't take no for an answer from the clerk. Ask for his manager, if his manager doesn't waive it, ask for the manager's manager.

    Go all the way up the chain until you're talking to the chairman's office. In the UK we have what's called the "Banking Ombudsman", a government regulator/independent mediator between banks and their customers, a quick google for something similar for the USA shows These Guys could be the mediators you need. I'm sure more googling will help.

    Best of luck mate.

    --
    I don't think I'm very happy. I always fall asleep to the sound of my own screams.
  68. funneh by DrSkwid · · Score: 2

    and no-one else seems to get the joke

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  69. Even funnier.. by Anonymous Coward · · Score: 0

    piece of mind

    Stay in school, kid. You're not done. It's "peace of mind".

  70. American Express and Fraud by jfaughnan · · Score: 2, Informative

    In 1998 I was one of thousands of victims in an international hundred million dollar credit card fraud. Some of the suspected principals of that case are said to be back in operation.

    I had a few minutes of limited fame back then, including an appearance on Japanese tv. The story of that fraud, and a dicussion of cc fraud in general, is here. (Alas, the site is hosted by myhosting.com, and as on many Sunday mornings it is now down!)

    Only the banks can fix the problem, but with the very notable exception of American Express they've done very little. I now use AMEX for all recurring internet transactions, and if they ever got their Quicken support working reliably (they've failed for 3 years) I'd use them for all online transactions. AMEX has the best attention to security, and the best response to fraud, and the most sustained interest in combating fraud.

    Barring litigation, the VISA/MC franchise will only fix this problem if customers stop using their cards. So use AMEX instead.

    john faughnan
    jfaughnan@spamcop.net
    www.faughnan.com

    --
    John Faughnan
    jfaughnan@spamcop.net
  71. Question by macdaddy · · Score: 2

    Was the card a Visa or Mastercard? If so, call them, not you bank. Banks have had their credit card privelges revoked (and all cards cancelled) because of shit like this. I know Ford and Dodge dealers that have had the service centers shutdown and dealership stuff put under a microscope because of the same type of things but with cars. Also, go to the bank in person WITH ANYONE PERSON and speak to the big cheese himself. Be prepared with the reciepts. Know exactly how long you and your family has been a customer and how many accounts your family has conbined. Be nice but very firm. If they don't act, file a BBB complaint and contact you AG. They can't weasel out of it for ever.

  72. Some companies do check sometimes by Anonymous Coward · · Score: 0

    I've had both on Discover and Mastercard accounts where I was traveling and made a quite large purchase away from home. A spanking new laptop in one case. Returned home, they called and asked what were my latest charges, making sure they were mine, and not fraud. That was nice of them. And I check the statement every time.

  73. Things that do and don't work by SolemnDragon · · Score: 1

    Oke. I'm a girl who has a traditionally male first name. And i can't tell you how many cashiers i have berated for not checking my signature. They look at me blankly, and say, "Oh, i thought it was your husband's card." And i silently hold up my ringless left hand, and as they blink, cluelesly, i explain to them that i always want them to check the signature. What if a guy were to swipe my card? i then show them my license, etc. I USED to write, "Please request identification," on the card. Oddly enough, it was the bank that made me stop this, because they said that i had to have a valid signature, or they wouldn't be able to acknowledge ANY fraudulent charges. Darn it. THat worked best but is now not allwed to me, so i settle for not signing anything until i see them actually look at the card. And if they don't raise an eyebrow when they see my unusual name on the card, i stand there until they compare the signature... I used to be a cashier, too. And i have seen it all: the people who actually use whiteout on the back of the card- the new, rollon whiteout can be used, with a little epoxy, to create a new (but very inauthentic looking to a close look) signature strip; the people who bring the unsigned card up and then offer to sign it in front of you; the people who give you the card, write an entirely different name, and then tell you that it's their husband's/ wife's card- and offer you a note giving them permission to use it!!! As for my problem? Well, i talked it over with the bank. As long as it's not actually written on the signature strip, you can write anything you want on the back of the card. So, in indelible ink on the top of the back, it reads: DO NOT PROCESS THIS CARD WITHOUT CHECKING ID. Has it worked? Mostly. I still get the occasional brainless cashier, but for the most part, they pay attention. Tha bank was happy, i'm happy, and my imaginary husband whose card they think it is- well, he's just out of luck.

    1. Re:Things that do and don't work by Erik_Kahl · · Score: 1

      I have "Ask for ID" on the back of my cards where the signature should go. I got around the signature issue by signing my name in VERY tiny writing. Its readable and it matches my signature, but the first thing peoples eyes are drawn to when they look at the card back is the "Ask for ID" line.

      Too bad the jerks usually don't bother to turn the card over...hell, most don't even look at the front of the card. At the stores with the little box where I swipe my own card, a lot of cashiers never see or touch my card.

      Before someone whines at me about what a hard life cashiers have, I was one for a little while, and I don't care. There is no excuse for not doing your job properly.

      I really like your idea of writing on the back in huge letters. I think I'll get my sharpie out and mark mine up a little.

  74. Brilliant solution to CC fraud by biggygiant · · Score: 1

    Found this on one of my webtrawls (am in fact looking for a new bank and like the new crop of internet only banks).

    Cahoot (a credit card and internet bank) have a service called "Web Card" - http://www.cahoot.com/cahoot_products/cahoot_webca rd/webcard.html - which must be one of the most innovative solutions for CC fraud (the online variety anyway).

    The idea is that you never use your real CC number online, but log on to your internet bank and get a web card number.

    This web card number is a one off generated VISA number that you can lock to one amount.

    In the background, the bank matches the charge to that VISA number with your CC number and deducts the charge from your card.

    Once the amount you set has been transacted on that VISA number, the number ceases to be useful.

    Doesn't solve every CC fraud, but is still smart... /Martin

  75. Re:i before e by Bernie+Fsckinner · · Score: 1

    The complete verse is:
    I before E
    Except after C
    Or when sounded as A
    As in eighteen and sleigh

  76. My Solution by jimsxe · · Score: 1

    Instant message me with your credit card # address, and exactly what you want, I will purchase it with MY credit card and charge yours the same amount (minus 1 dollar processing fee) I am honest ,OK? This will work. I will work for the fee only. thanks

    --
    This is not a Sig.